GMC Terrain Complaints (2022)

89 consumer complaints on file.

#11774393October 29, 2026
SERVICE BRAKES, POWER TRAIN
While driving, I was getting ready to turn into the left lane then I noticed the brake pedal was hard as a rock so I immediately pulled over into a community. I knew it was safe I could barely stop the vehicle because the brake pedal was not giving at all, but eventually, I was able to stop I believe if the terrain wasn’t uphill, I wouldn’t have been able to stop my husband came and assisted with driving the vehicle to the dealership at a very low speed and hazard lights, which was about 20 miles away. This was very scary, but we made it since then the dealership has diagnosed it and it has something to do with brake assist power pump failure, which is documented in a class action lawsuit in Michigan with the same exact problem I’m in the process of getting it fixed down to the camshaft still waiting on final expenses, which I’m sure will be in the thousands we contact the GM to try to get some help with the repairs and they offer us a $350 to help out only if our all change record are acceptable not acknowledging the faulty mechanism power vacuum pump that created all of this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765554September 19, 2026
Carry Handle, Shell, Base, Insert, Padding
Baby is not comfortable in the seat and can’t seem to have a good head placement I think it’s because of the base and inserts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763875September 13, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My 2022 GMC Terrain lost power and stalled while I was driving, creating a safety risk because I could no longer maintain speed in traffic. The incident involved a police response and a safety-related tow costing $250. On XXX, OnStar recorded diagnostic trouble code P129F. Tire Choice subsequently replaced the fuel pump control component, identified in my records as GM part number 13554821, at a repair cost of $493.25. I have supporting diagnostic, repair, towing, and police documentation, along with evidence of the removed part. GM’s later vehicle history printout showed zero open field actions for my VIN [XXX]. I am concerned that this failure may be related to the fuel pump power control module condition described in GM campaign N252516900, although I have not confirmed that connection. I request that NHTSA investigate the loss of propulsion and whether the campaign’s coverage should include my vehicle. Tire Choice subsequently replaced the fuel pump control component, identified in my records as GM part number 13554821, at a repair cost of $493.25. I have supporting diagnostic, repair, towing, and police documentation, along with evidence of the removed part. GM’s later vehicle history printout showed zero open field actions for my VIN. I am concerned that this failure may be related to the fuel pump power control module condition described in GM campaign N252516900, although I have not confirmed that connection. I request that NHTSA investigate the loss of propulsion and whether the campaign’s coverage should include my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763743September 11, 2026
UNKNOWN OR OTHER
The car just stopped accelerating and the check engine light came on. I took it to a shop and they had to replace the fuel pump control module. There is already recall for SOME 2022 GMC terrains but my vehicle is not included in the recall. I dont understand how a 2022 GMC terrain has a recall for the fuel pump module but my 2022 GMC terrain is not part of the recall already put out and I have the same exact issue as the other vehicles that had been recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761137August 31, 2026
VISIBILITY/WIPER, ELECTRICAL SYSTEM
The vehicle experienced a complete loss of infotainment/audio functions immediately following a GM over-the-air software update. The OnStar indicator turned red, all vehicle audio including turn-signal sounds stopped functioning, and the rear backup camera stopped displaying an image. The backup camera failure creates a safety concern because it eliminates a federally required rear visibility safety feature. GM has advised me that software updates do not cause these problems and instead reveal an underlying issue. However, GM Preliminary Information bulletin PIT5971B identifies a software anomaly associated with loss of audio and a red OnStar LED on affected GMC Terrain vehicles, which closely matches two of my symptoms. I am concerned that a software-related defect may be causing or contributing to the simultaneous loss of multiple vehicle functions, including the backup camera. The loss of the backup camera is a significant safety concern because it prevents me from seeing the area directly behind the vehicle when reversing. The simultaneous loss of multiple functions occurred immediately after the GM software update and has persisted despite completing the recommended reset/troubleshooting procedures. GM is currently requiring me to pay for diagnosis despite the failure occurring immediately after the OTA update. I am requesting that NHTSA document and investigate this potential safety-related software defect. GMC Customer Service case 107120047
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760068August 27, 2026
FUEL/PROPULSION SYSTEM
The car stalled while traveling down a road. We tried to restart and it would run for a few seconds and stall. We could not restart. There were no warning lights before the stall and after the engine would not run to get any other indicators that something was wrong. Had it towed to dealership, their diagnostic's showed it was a fuel pump driver module. Upon researching the issue, there is a recall for this problem but my VIN was not included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759454August 25, 2026
UNKNOWN OR OTHER
My car wouldn’t start in my driveway.. onstar sent me an email with code P129F ( fuel pump driver control module) failed. I am thankful I wasn’t driving down the highway when it went out. My husband took it to Lexington Park Chevrolet Buick GMC dealership, where we bought the car and they replaced the part. My car only has 41,898 miles. My VIN #: [XXX] , a 2022 GMC Terrain Denali. I noticed online that other 2022 GMC Terrain has a recall on this part, but not my VIN #. I feel my vehicle should also be part of this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759425August 25, 2026
FUEL/PROPULSION SYSTEM
My car stalled and did not want to start. It had to be towed to the nearest GMC dealership. my GMC dealer diagnosed a P129F fuel-pump control-module failure and replaced fuel-pump power control module part number 13554821. I was told that even though there was a recall for 2022 GMC Terrains for this part my VIN number was not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759287August 24, 2026
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Read • 9:59 PM I am formally requesting a VIN eligibility review under GM Customer Assistance Case #XXX. Vehicle: 2022 GMC Terrain VIN: [XXX] DTC: P129F Recall: N252516900 – Fuel Pump Power Control Module I was advised that my VIN is “not included” in the recall. I am requesting that GM reconsider and formally document the basis for that determination. GM’s XXX revision of N252516900-01 states that the phased launch was complete and that all VINs had been placed in an Open status in GM’s Investigate Vehicle History (IVH) system. The bulletin specifically identifies the 2022 GMC Terrain as an affected model. Additionally, GM previously issued engineering information specifically concerning 2022 GMC Terrain vehicles experiencing DTC P129F, including situations involving failure to start and/or stalling. Because my vehicle experienced P129F, I am requesting: A formal VIN eligibility review for N252516900. Confirmation of what GM’s IVH system shows for VIN [XXX]. A written explanation of why my VIN is excluded if GM determines it is not eligible. Documentation of my P129F failure under Case #XXX. Review of whether my vehicle’s failure is consistent with the condition addressed by N252516900. Review of reimbursement eligibility for any qualifying repairs or expenses associated with this failure. Please do not close Case #XXX until this VIN-specific review has been completed and the basis for GM’s determination has been provided. I am requesting that this matter be escalated to the appropriate GM technical/recall authority if Customer Assistance cannot resolve the VIN eligibility issue. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757080August 14, 2026
FUEL/PROPULSION SYSTEM
SUV shut down when I was driving with no warning. OBD reader Code P129F Fuel pump power control Module is bad GM has recall #N252516900 lists my year and make of my SUV but my VIN# is not included and GMC said that it will not covered because the vin is not on the list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755736August 9, 2026
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
The car suffered a long crank, then stalled completely while moving on a public road, which is a severe safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755672August 8, 2026
FUEL/PROPULSION SYSTEM
My 2022 GMC Terrain left me on the side of the road today with a fuel pump module failure. After having it towed to the dealership I began looking to see if this is a known problem. I see that there was a recall for the 2022 GMC Terrain, but my VIN is not listed on that recall. MY FUEL PUMP MODULE FAILED! I think that my VIN was left off of recall list. GMC should pay to repair this!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754945August 5, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 GMC Terrain. The contact stated that while driving 40 MPH, the vehicle lost automotive power. No warning light was illuminated. The vehicle was pulled over to the side of the road. The “Low Fuel” message was displayed on the instrument panel. The contact stated that the vehicle failed to restart. The vehicle was towed to a local dealer where it was diagnosed and determined that the fuel pump was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746008June 23, 2026
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
The contact owns a 2022 GMC Terrain. The contact stated that while his wife was driving 35 MPH, the contact received an email and text from OnStar with DTC: P129F, and the message to not drive the vehicle was displayed. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel pump power control module had failed. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure was related to N252516900, a General Motors (GM) emission recall related to the Fuel Pump Power Control Module (FPCM and GM safety recall N222372310 – Inadequate Fuel Pump Flow. The local dealer was contacted, who stated that the fuel pump had failed to meet higher outputs. The manufacturer was contacted and confirmed that there was no coverage on the vehicle. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745461June 21, 2026
FUEL/PROPULSION SYSTEM
Won't start and stay running
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745002June 18, 2026
FUEL/PROPULSION SYSTEM
Driving to work and the vehicle suddenly turned off in the middle of the road just as I had turned the corner onto another street leaving me in a dangerous spot. There was no warning lights or anything it just shut off and would not start back up. Sister had to wait with vehicle while brother in law drove me to work. Had to have the vehicle towed to Tinney Chevrolet GMC service department and after they completed their service found out the FUEL PUMP MODULE failed. I was told GMC has open recall for 2022 GMC Terrain on this exact issue but for some reason my VIN number doesn't come from the HUB they issued the recall from? I find it suspicious my vehicle had the exact same part fail and left me in a dangerous situation with traffic coming around the corner as well as the inconvenience of family having to come take me to work and sit with my vehicle waiting for the tow truck. I had a bill from the service dept. for this repair of $671.15 and the towing company was $125.00 I would hope GMC would look into the fuel pump module issue for all 2022 GMC Terrain vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742996June 9, 2026
FUEL/PROPULSION SYSTEM
A diagnostic test was ran on my vehicle and the only code that came back was issues with my fuel pump system. A recall for the issue is in place. However, my VIN number is not included. I took the vehicle to the closes GMC dealer and they replaced the fuel pump module. Within 2 weeks, the engine light came back on. I contacted the dealer and was instructed to keep driving the vehicle, the vehicle maybe resetting itself. I did and the engine light went off. Within 2 more weeks, the engine light came back on. I took it to the dealer and now they are telling me I need a new fuel pump. This leads me to believe the problem was not fixed and anything related to the fuel pump should have been examined and/or fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739556May 22, 2026
ELECTRICAL SYSTEM
I am filing a safety complaint regarding my 2022 GMC Terrain after experiencing a sudden infotainment system failure that also disabled my backup camera functionality. The infotainment screen in my vehicle suddenly went completely black without warning and without any physical damage to the vehicle. The screen failure caused the backup camera to stop functioning as well, creating a significant safety concern while reversing and parking. The vehicle currently has approximately 50,000 miles. When I contacted the GMC dealership regarding the issue, I was informed that this is a common problem with GMC Terrains. However, because my factory warranty expired only weeks before the failure occurred, GMC declined to provide any financial assistance or goodwill repair coverage despite acknowledging the issue is commonly seen. This defect directly impacts federally required rear visibility safety equipment and creates unnecessary risk to drivers, passengers, pedestrians, and surrounding vehicles. Backup cameras are an essential safety feature, and the sudden failure of the infotainment system removes access to that safety function entirely. I believe this may be a widespread defect involving the infotainment and electrical systems in the 2022 GMC Terrain and request that NHTSA investigate this issue further for potential recall or manufacturer accountability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738316May 16, 2026
UNKNOWN OR OTHER
The sun/moon roof randomly imploded while driving. It popped and felt the force of the implosion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737569May 13, 2026
POWER TRAIN
The contact owns a 2022 GMC Terrain. The contact stated that while driving 45 MPH, the vehicle began to shake independently. No warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the front drive axel needed to be replaced. The contact was relating the failure to Technical Service Bulletin: 20-NA-227 (wobble or vibration during hard acceleration); however, the VIN was not included in the bulletin. The manufacturer was notified of the failure, and they informed the contact there was no recall for the failure. The failure mileage was 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Terrain