GMC Sierra Complaints

15,732 consumer complaints on file.

#11636190January 15, 2025
POWER TRAIN
The truck stopped in the middle of an intersection with a transmission error code stating it could no longer shift. The transmission was locked and unable shift or move.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635925January 14, 2025
POWER TRAIN
There is a torque converter recall on the 2014 GMC sierra 1500 however my vehicle was not included in the recall but my transmission / torque converter went out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635928January 14, 2025
ENGINE, POWER TRAIN
The contact owns a 2020 GMC Sierra 2500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, and the transmission jerked. The contact stated that the transmission was skipping gear while shifting. The check engine warning light turned on and off. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 114,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635951January 14, 2025
ENGINE, POWER TRAIN
While driving at about 70 mph, the screens in the vehicle went black and the truck had a complete loss of power. The vehicle inadvertently braked to approximately 30 mph and went into limp mode. The check engine warning light came on and the service power steering warning light, the service transmission warning light, the low tire pressure warning light, and the traction control warning light all illuminated. There were also messages displayed on the instrument panel to Service 4-WD and Reduce Acceleration and Drive with Care.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635955January 14, 2025
ENGINE, POWER TRAIN, STEERING
While on the freeway at 65mph the truck experience a hard gear shift, loss of acceleration, went into shut down, lost steering assist, and brakes became hard, lights came on the dash for transmission issue massage, as well as Check engine light. Safety became a major concern with loss of power in the mids of a flow off traffic at freeway speeds. Vehicle had to be towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635594January 13, 2025
POWER TRAIN
Transmission is locking up and making rear wheels violently shake on the highway at high speeds. There is a TSB for the trans valve body on 2020-2022 but it's doing the same for my year and every year with the new 10 speed Allison. It will put your vehicle in power reduce mode as well. I've had a 2020 do it and now my 2023. GM said there is no issue unless they can duplicate it and it does it randomly. So ridiculous for a $90k truck to have issues and then not be able to help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635615January 13, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2023 GMC Sierra 1500. The contact stated that while her husband was driving at various speeds, the rear liftgate door erroneously opened. The vehicle was taken to the local dealer who diagnosed that the exterior touchpad switch assembly was faulty and needed to be replaced. The touchpad switch assembly was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635621January 13, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2022 GMC Sierra 1500. The contact stated that while her husband was driving approximately 75 MPH, there was an abnormal sound coming from the engine compartment. The contact stated that the vehicle stalled, and the instrument cluster had gone blank. The contact stated that her husband was able to coast to the side of the highway and stopped the vehicle. The contact’s husband attempted to restart the vehicle several times, but the vehicle failed to start. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine had seized, and the 12-volt battery harness had short-circuited. The vehicle was in the process of being repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635488January 12, 2025
ELECTRICAL SYSTEM
Trailering a trailer with electric brakes. The vehicle intermittently reports connection issues where the brakes are temporarily disabled however the trailer lights are not effected. This leads to a period of time where there are no brakes on the trailer. Pretty confident we have eliminated the trailer as causing the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635551January 12, 2025
ENGINE
I was driving on a rural and narrow 2 lane road with next to no shoulder when my engine started losing power. There were no check engine lights or other indicators of failure until the final 2 seconds. At that point, a message popped up on the dash stating something along the lines that my engine oil was too hot and to idle the engine. 2 seconds later, at 50mph my engine died. That is scary enough, but I was also towing a 5,000lb+ trailer, it was -3F, heavy winds, and I had my 2 dogs with me. Thankfully, I kept my wits about me, remained calm, and made it to the side of the road. As mentioned, there was not much shoulder so this put me in great danger of being hit by careless drivers speeding by. The nearest police officer was an hour away, so I was in quite a predicament. Had this happened to most other people, the narrative would have ended much differently. Come to find out, this is a common issue with these 6.2l engines. So much so, that there is a backorder on the engines due to the high replacement demand. This poses extreme danger not only "in the moment" of failure, but also the environmental dangers/risks users are potentially exposed to, just as I was. This needs to be a recall as this is a substantial and immediate safety issue in my opinion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635189January 10, 2025
STRUCTURE:BODY
While driving on the interstate at 75 mph, the top trim from my grill flew off unprovoked hitting my windshield and roof of the truck. Luckily there wasn't anyone behind us but the noise definitely spooked myself and the passenger not knowing what just hit the windshield. I took it into the dealer from who I purchased the truck and told the entire grill must be replaced for a whopping $1571.26 not covered under warranty. The truck only has 24000 miles on it and cost near $80K. Thanks GMC!! Scorned customer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635282January 10, 2025
UNKNOWN OR OTHER
On 12/5/24 took the truck to the dealership where we bought it with a complaint about the transmission. They took for a test drive could not find anything wrong with it, recommended we have the transmission flushed and filter replaced. They could not do the service so we got it into our local Chevrolet Dealership who did the work for us on 12/6/24. On [XXX] as we were departing a gas station in Tifton, GA, the transmission would not shift out of first gear and the temperature rose up to 234 degrees. Limped the vehicle to a campground, called a transmission shop who told us to bring in the truck at 7:30 am o 1/2/25. They were able to replace the transmission on 1/3. We had to drive it 500 miles before we could continue on our journey to Florida. Trying to accelerate on the Interstate and not being able to significantly put us at risk of a crash. Once the temp rose on the transmission the check engine light also came on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635075January 9, 2025
STRUCTURE:BODY
Entering a freeway and getting up to speed, the moulding between my grille and hood flew off. I was not able to recover it, therefore it has not been inspected by anyone. Luckily, this happened at night when there were very few drivers on the road, but had it happened during a busy time, it is likely that piece would have hit another vehicle(s). It has been reported as a problem on many forums. This happened without warning and there were no warnings after it occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635090January 9, 2025
POWER TRAIN
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving at approximately 25 MPH, an abnormal sound was coming from under the floorboards. No warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission oil pump had failed and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634795January 8, 2025
POWER TRAIN
Contacted General Motors to have the Recall software patch installed, appoint was set, vehicle was dropped off and now they are telling me there is nothing they can do, that the recall is not available. The software update is available, and is being installed on other vehicles. This is a life safety issue as the rear wheels can lock up at any time which could cause a vehicle accident involving the vehicle under recall as well any vehicles on the road around this vehicle when it happens. General Motors should be taking care of this asap instead of waiting. I do not feel safe driving the vehicle until they feel like they installing it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634879January 8, 2025
UNKNOWN OR OTHER
Tailgate opens up in Park and/or when Truck is shut off. Tailgate continues to click after it opens itself. I have found my truck battery dead if left connected overnight. For the last week i disconnect the battery when i shut the truck off, and reconnect when i want to start it to insure getting to work on time. Same problem as what is described on the current Recall N242469160. But yet my truck is not show a recall on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634916January 8, 2025
POWER TRAIN
My 2022 Sierra Denali shows message "Shift To Park" when turning off, even though it has been shifted to park, the dashboard stays lit as well as the radio on. Horn even goes off alerting as if the engine is on and me walking away with the key in my pocket even though engine is off. Have to play with shifter to get it to stop, sometimes turning it back on and off will do trick. Locking it with remote works most of the time but when this happens, I can't use remoteless key access, door just won't lock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634982January 8, 2025
POWER TRAIN
On 12-26-24 the transmission on my vehicle failed suddenly going down the highway. Driving down the road a jerking motion and then all of a sudden the vehicle would not shift gears. Luckily the road wasn’t crowed because all of a sudden the vehicle slowed and would not accelerate. If someone had been following me there was no break light indicating I was slowing down. When I returned home I discovered I didn’t have reverse either. If I was in a place I needed to back up I couldn’t have. I took the vehicle into the dealer the same day and they diagnosed the problem was in the transmission. They ordered the part but it isn’t available and don’t know when it would be available. This leads me to think there must be many other transmissions with the same problem as mine. In my case there was no accident but if it had been on a congested highway there could have been.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634992January 8, 2025
POWER TRAIN
My truck has had two lifters fail at different times which ended up ruining the camshaft Now my truck feels like it’s going over a rumble strip on the highway at low rpm’s. During this speed the trans is slipping and can not pick a gear. Other gmcs had a service bulletine to change trans fluid but my did not. I have emailed twice to gm and have not heard anything back. I have close to 10000 in repairs and my truck has been down for 4 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634563January 7, 2025
ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2025 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. In addition, the contact stated that the RPM was fluctuating while driving. The vehicle was towed to a local dealer however, the vehicle was not diagnosed or repaired due to the warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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