GMC Envoy Complaints

3,582 consumer complaints on file.

#10426344September 19, 2011
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
FUEL GAUGE DOES NOT GO ABOVE 1/8 TANK. SPEEDOMETER "STICKS" USUALLY AT HIGHWAY SPEED AND WHEN STOPPED DOES NOT RETURN TO ZERO THEN WHEN VEHICLE IS MOVING AGAIN THE NEW SPEED IS ACCUMULATING ON "STUCK" SPEED. SOMETIMES SPEEDOMETER "STICKS" BEFORE REACHING STEADY SPEED AND WHEN VEHICLE IS STOPPED THE READING IS BELOW ZERO IN THIS SCENARIO WHEN THE VEHICLE IS MOVING AGAIN THE "REGISTERED" SPEED IS BELOW ACTUAL SPEED. AS I DRIVE 1,000 MILES A WEEK, IT IS QUITE IMPORTANT TO KNOW HOW MUCH FUEL I HAVE IN MY TANK AND OF COURSE HOW FAST I AM TRAVELING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426353September 19, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE FUEL SYSTEM STARTED TO MALFUNCTION AROUND THE FIRST WEEK OF SEPT 2010. I WAS GOING ON VACATION STOPPED TO GET GAS, AFTER FILLING UP THE GAS GAUGE READ EMPTY AND THE WARNING LIGHT CAME ON. AFTER SHUTTING THE ENVOY OFF AND RESTARTING IT THE GAUGE SEEMED TO WORK. AS THE DAYS WENT ON THE GAUGE COMPLETELY QUIT WORKING AND THE LOW FUEL LIGHT HAS REMAINED ON. I RESET MY TRIP METER AFTER EVERY FILL UP, HOW ANNOYING. I AM NOT THE ONLY CONSUMER WITH THIS COMPLAINT. I REC'D A LETTER THAT GM STATES ITS THE FUEL LEVEL SENSOR. THE ONLY FIX A NEW FUEL PUMP FROM A DEALER AT 50% OFF? WHO CAN AFFORD DEALER PRICES? THIS IS OBVIOUSLY A DEFECT THAT GM IS FAILING TO OWN UP TO. ANY HELP WOULD BE APPRECIATED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425933September 18, 2011
FUEL SYSTEM, OTHER
FUEL SENSOR DOESNT WORK. STARTED OUT SPORATIC NOW JUST STICKS AT QUARTER TANK OR EMPTY VARIES AT TIMES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425868September 17, 2011
STEERING, ELECTRICAL SYSTEM
I HAD BEEN DRIVING FOR ABOUT TEN MINUTES WHEN THE SECURITY LIGHT ON MY INSTRUMENT PANEL CAME ON. THIS IS THE LIGHT INDICATING THE PASSLOCK SYSTEM HAD INITIATED. MY STEERING WHEEL LOCKED UP SO THAT I COULD NOT TURN IT AT ALL, AND THE CAR BEGAN DECELERATING QUICKLY ON ITS OWN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425758September 16, 2011
FUEL SYSTEM, GASOLINE
MY 2006 ENVOY'S FUEL SENSOR GUAGE ABRUPTLY QUIT WORKING BY ORIGINALLY, RANDOMLY INDICATING IMPROPER TANK VOLUME. AT THIS POINT IN TIME, THE FUEL GUAGE IS PERMANENTLY STUCK ON EMPTY AND MY FUEL LIGHT STAYS ON AND THE ONBOARD COMPUTER CONSTANTLY CHIMES AND ADVISES MY FUEL LEVEL IS LOW. I JUST RECEIVED A LETTER FROM GM STATING THEY ARE AWARE OF THE PROBLEM AND THAT PROVIDED MY VEHICLE IS DISPLAYING THE SIGNS OF THE PROBLEM (IT IS) I COULD TAKE IT TO AN AUTHORIZED DEALER FOR REPAIRS AND I WOULD ONLY BE RESPONSIBLE FOR 50% OF THE REPAIR BILL. I FIND THIS ABSURED! WHY SHOULD I PAY TO FIX A KNOWN PROBLEM? WHY ISN'T THIS A FULL RECALL? I FEEL GM SHOULD PAY FOR THE ENTIRE BILL TO REPLACE THE FUEL SENSOR AND AM REQUESTING ASSISTANCE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425683September 15, 2011
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE
FILLED VEHICLE WITH GAS AND THE FUEL GAUGE REGISTERED EMPTY. FUEL GAUGE NO LONGER WORKS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425610September 15, 2011
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE
"GMC ENVOY FUEL SENSOR MAY FAIL PREMATURELY". I GOT THIS INFORMATION FROM GM IN A LETTER. THEY WILL PAY 1/2 COST TO HAVE IT REPLACED IF THE VEHICLE IS LESS THAN 10 YEARS OLD AND HAS =<120K MILES. MY VEHICLE HAS 148K AND IS A 2005 MODEL. GM TELLS ME THEY WILL NOT HELP ME WITH THIS PROBLEM DUE TO THE HIGHER MILES. I CONSIDER THE FACT THAT THE FUEL SENSOR MAY READ EMPTY EVEN WHEN FULL OR FULL WHEN IN FACT THE TANK IS EMPTY TO BE A SAFETY HAZARD. I AM ASKING FOR YOUR HELP TO HAVE GM RECALL THE AFFECTED MODELS AND REPAIR AT NO COST TO ME OR THE THOUSANDS OF OTHERS WHO IN FACT HAVE THE SAME PROBLEM. I HAVE NEVER FILED A COMPLAINT BEFORE AND HOPE THAT I HAVE PROVIDED ENOUGH INFORMATION FOR THE BOARD TO TAKE POSITIVE ACTION. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425433September 14, 2011
VISIBILITY:WINDSHIELD WIPER/WASHER, STRUCTURE:BODY:HATCHBACK/LIFTGATE, STRUCTURE:BODY:DOOR, POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, ELECTRICAL SYSTEM
THE WIPERS WERE THE FIRST TO GO. THAT NEEDED A CONTROL MODULE. THE TOUCH PADS FOR THE TAIL GATE WERE NEXT. FIRST THE DROP DOWN THEN THE SWING. THEN THE RIGHT SIDE PASSENGER DOOR INSIDE HANDLE STOPPED WORKING. THEN THE LEFT SIDE REAR DOOR OUTSIDE HANDLE DOESN'T WORK. THEN THE FOUR WHEEL DRIVE DOESN'T WORK. THEN THE FUEL GAUGE DOESN'T WORK. NOW THE PASSENGER'S WINDOW DOESN'T OPEN. 5TH SPEED ON THE HEATER STOPPED WORKING. WHAT IS THE MATTER WITH GMC? THAT IS A HIGH END VEHICLE AND AS SUCH SHOULD NOT BE PLAGUED WITH SUCH PROBLEMS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425435September 14, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL PUMP OUTLET TUBE WAS FOUND CORRODED THROUGH AFTER INFORMING THE LOCAL GMC DEALER OF GASOLINE ODORS WHEN GETTING OUT OF VEHICLE. THIS VEHICLE WAS PURCHASED NEW IN BRANDON, FLORIDA AND HAS ALWAYS REMAINED IN FLORIDA. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425462September 14, 2011
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
AT 38,000 MILES ON THE MY SUV MY GAUGE STOPPED WORKING, AND RAN OUT OF GAS TWO TIMES. I'VE HAD TO KEEP AN EYE ON HOW MANY MILES I DRIVE AND FILL IT UP EVERY 250-300 MILES. ALSO I'VE NOTICED THAT SOMETIMES MY BRAKE PEDAL STALLS FOR A QUICK SECOND. I LOVE MY VEHICLE BUT VERY DISAPPOINTED IN THE PROBLEM IT HAS IN ITS EARLY YEARS AND TO FIND OUT THE THERE ARE HUNDREDS IF NOT THOUSANDS OF PEOPLE THAT HAVE THIS SAME PROBLEM AND GM WONT ISSUE A RECALL ON THERE VEHICLES. IT IS VERY UNSAFE TO DRIVE NOT KNOWING HOW MUCH GAS YOU STILL HAVE IN THE TANK. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425155September 13, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I PURCHASED MY 2003 GMC ENVOY XL IN 2008 FROM A NY DEALER WITH 60,000 MILES ON IT, THE CAR DIDN'T REGISTER ANY ACCIDENTS WITH CARFAX. THE DAY AFTER I PURCHASED THE CAR MY BATTERY WENT DEAD AND I WAS STRANDED AT 7AM WITH MY KIDS. THE DEALER PAID FOR THE TOW AND REPLACED THE BATTERY. A YEAR LATER WHILE DRIVING TO MY SONS BASKETBALL GAME AT NIGHT, THE HEADLIGHTS COMPLETELY SHUT OFF. I PULLED OVER AND USED MY HAZARDS, MY SON INSPECTED THE LIGHTS AND COULD SMELL SOMETHING WAS BURNING..THE DRIVER SIDE HEADLIGHT WIRE WAS BURNT BADLY. WE REPLACED THE LIGHT AND THE WIRING. THE NEXT DAY NOT ONLY DID THE LIGHTS SHUT OFF AGAIN WHILE DRIVING AT NIGHT, BUT I COULDN'T PUT MY WINDOW UP! THE DRIVER SIDE WINDOW PANEL DID NOT WORK, BUT THE OTHER WINDOWS WORKED FINE. I PAID $400 TO HAVE THE PANEL REPLACED. (NOW THE SEAT ADJUSTMENT PANEL IS NOT WORKING ON THE DRIVER SIDE) THE BATTERY HAS BEEN REPLACED 3 TIMES IN 3 YEARS! WHEN EVER I WOULD USE THE WINDOW, OR THE HEAT VENT, OR THE CHARGER INLETS IN MY CAR THE HEADLIGHTS WOULD FLICKER DIM. MY MECHANIC DID A AMPS CHECK WHILE MY PHONE WAS PLUGGED IN,CAR WAS RUNNING,RADIO ON, AND HEATER ON AND STATED THE AMPS WERE FINE, UNTIL I HIT THE WINDOW BUTTON, THEN THE AMPS WENT WAY DOWN. COST TO REPLACE ALTERNATOR $350.00, THAT WAS IN 2010, SO FAR IN 2011 I HAVE AWOKEN 3 MORNINGS IN A ROW TO A DEAD CAR. I SAT IN THE CAR WITH CAR OFF, DOORS LOCKED ONE NIGHT TO SEE WHAT GOES ON OVER NIGHT..WELL THE ALARM SENSOR BUTTON DIDN'T STOP BLINKING RED, THE SEAT ADJUSTMENTS KEPT MOVING EVERY 4 MINS, THE REARVIEW MIRRORS WERE MOVING NON STOP, AND THE HORRIBLE BEEPING SOUND INSIDE THE CAR WAS NON STOP! THE RADIO DASH DIDN'T SHUT OFF EITHER, IT WAS PIPING HOT AFTER A HALF HOUR OF SITTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425321September 13, 2011
FUEL SYSTEM, GASOLINE
FUEL GAGE HAS BEEN GOING OFF AND ON ALL YEAR. NOW IS SITS ON EMPTY A LOT. THE BELL GOES OFF TO REMIND ME IT IS EMPTY OFTEN, WHEN THAT IS NOT THE CASE. I HAVE TO USE MY ODOMETER TO KNOW WHEN TO GET GAS. VERY FRUSTRATED WITH GMC ON THIS. SAID SENSOR WOULD COST IN EXCESS OF $500 TO REPAIR. THAT IS ABSOLUTELY RIDICULOUS. THEN I GET THIS LETTER INDICATING THAT GMC IS AWARE OF THE PROBLEM WITH THE FUEL GAGE IN ENVOYS; AND THEY STILL WANT ME TO PAY $250 FOR HALF OF THEIR PROBLEM. SOUNDS A LITTLE ONE SIDED TO ME. MOST COMPANIES OFFER TO CORRECT THEIR MISTAKES AT THEIR OWN EXPENSE, AND CERTAINLY NOT AT THE EXPENSE OF THE CUSTOMER. SEEMS TO ME THAT GOOD BUSINESS PRACTICES WOULD BE THE WAY TO GO. SURELY TO GOODNESS THE PRESIDENT OF GMC WOULD HAVE THE COMMON SENSE TO KNOW THAT TOO MANY UNSATISFIED CUSTOMERS COULD POTENTIALLY RESULT IN A SIGNIFICANT DROP OF SALES. . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424548September 9, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER QUIT WORKING AROUND 40,000 MILES. CHECKED WITH DEALER AND FOUND OUT THERE IS NO RECALL AND IT WOULD COST AROUND $700 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424238September 8, 2011
FUEL SYSTEM, GASOLINE
WENT TO FILL MY GAS TANK ON MY 2007 GMC ENVOY AND TOPPED IT OFF. WENT I WENT INTO THE CAR THE FUEL GAUGE WAS GOING UP AND DOWN AND THEN WENT TO EMPTY AND THE LOW FUEL MESSAGE AND SERVICE ENGINE LIGHT CAME ON. I TOOK IT IN AND WAS TOLD 871.00 TO REPAIR WHICH I DIDN'T HAVE. WHEN I TOOK IT IN FOR MY INSPECTION THIS YEAR, MY MECHANIC TOLD ME HE HAS REPLACED SO MANY OF THESE ALREADY. I RECEIVED A LETTER TODAY BY GMC THAT THEY WILL PAY FOR HALF IF I TAKE IT TO A GMC DEALER. I DON'T THINK THIS IS FAIR. THEY CAN PUT PARTS IN THAT WILL FAIL THEN MAKE US COME TO THEIR DEALERSHIPS TO PAY UPWARDS OF 100.00 AN HOUR TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424265September 8, 2011
FUEL SYSTEM, GASOLINE
I FILLED MY GAS TANK UP, BUT WHEN I START MY VEHICLE IT READS EMPTY WITH THE LOW FUEL LIGHT ON. THE CHECK ENGINE LIGHT HAS ALSO ILLUMINATED AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424174September 7, 2011
FUEL SYSTEM, GASOLINE
THE VEHICLE SHOWS A SERVICE ENGINE LIGHT. THE GAS GAUGE FLUXUATES FROM NO FUEL TO FULL TANK RANDOMLY. DURING A SINGLE VISIT THE VEHICLE SHOWS A LOW FUEL LIGHT AND THEN THE GAUGE GOES UP TO FULL AND BACK. THIS HAS BEEN HAPPENING FOR 2 MONTHS. THE SERVICE CENTER CAN NOT REPRODUCE THE PROBLEM BECAUSE THE TANK IS FULL AT DEALERSHIP. THEY WANT TO DO UNRELATED SERVICE TO JUSTIFY THEIR TIME. I HAVE PAID FOR THE EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423831September 6, 2011
FUEL SYSTEM, GASOLINE
FUEL GAUGE READINGS ARE INACCURATE, DEALER WANTS TO REPLACE THE GAUGING SYSTEM IN THE TANK AT CONSUMERS COST. I BELIEVE IT IS A KNOWN PROBLEM AND SHOULD BE A WARRANTIED ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423938September 6, 2011
SUSPENSION
REAR SUSPENSION FROM FACTORY IS A AIRBAG SYSTEM. I FOUND THE REAR OF MY CAR ONE DAY DROPPED TO THE FLOOR. I DROVE IT TO THE DEALER AND FOUND MYSELF NOT BEING ABLE TO GO THE SPEED LIMIT CAUSE DRIVING THE VEHICLE DROPPED WAS CAUSING A LOT OF BOUNCING AROUND. I WAS TOLD BY THE DEALER THIS IS NOT A RECALL SO I WOULD HAVE TO PAY OUT OF POCKET. THIS IS A ENGINEERING PROBLEM NOT A SERVICE CALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423989September 6, 2011
FUEL SYSTEM, GASOLINE
FUEL LEVEL SENSOR FAILURE. FUEL GAUGE FAILS TO GO PAST 1/4 TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423806September 5, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
FILLED MY GAS TANK UP AND THE FUEL GAUGE WENT TO EMPTY AFTER FILLING. EVERY TIME I FILL THE TANK, IT GOES TO EMPTY AND THEN AFTER DRIVING A BIT THE GAUGE STARTS RE-REGISTERING. I HAVE NO IDEA IF IT IS ACCURATE ANYMORE. EVAPORATOR PURGE SOLENOID HAS ALSO WENT OUT CAUSING THE CHECK ENGINE LIGHT TO COME ON. THE LACK OF AN ACCURATE GAS GAUGE IS A SAFETY ISSUE. PLEASE RECALL THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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