GMC Envoy Complaints

3,582 consumer complaints on file.

#10480862October 17, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH SMOKE STARTED TO EMIT OUT OF THE DRIVER SIDE DOOR. THE CONTACT MENTIONED THAT THE WINDOW CONTROLS FAILED. THE CONTACT WAS INFORMED OF RECALL NHTSA CAMPAIGN ID NUMBER: 12V406000 (VISIBILITY: POWER WINDOW DEVICES AND CONTROLS). THE DEALER WAS NOTIFIED OF THE FAILURE WHO VERIFIED THAT THE VIN WAS NOT PART OF THE RECALL. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 106,000. UPDATED 11/28/12*LJ THE CONSUMER STATED THE WINDOW SWITCH HAD MELTED AND TURNED BLACK. IT HAD WATER TRACK MORKS AND HAD BURNED AREAS WHERE THE CIRCUIT BOARD MEETS THE PLASTIC HOUSING, AS WELL. UPDATED 12/3/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480771October 16, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE REAR SHOCKS WERE LEAKING, CAUSING THE REAR OF THE VEHICLE TO DROP ONTO THE WHEEL WELL. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE DEALER REPLACED THE AIR LINES. THE AIR LINE REPLACEMENT ONLY REMEDIED THE ISSUE TEMPORARILY. THE CONTACT DID NOT TAKE THE VEHICLE BACK TO THE DEALER OR A LOCAL MECHANIC FOR FURTHER REPAIRS. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480717October 16, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2006 GMC ENVOY. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR PANEL MALFUNCTIONED. THE CONTACT CHANGED THE FUSE AND IMMEDIATELY AFTERWARD, THE DOOR PANEL BEGAN TO SMOKE. THE FUSE LATER BLEW AND THE SMOKE CEASED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V406000 (VISIBILITY:POWER WINDOW DEVICES AND CONTROLS). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE CURRENT MILEAGE WAS UNAVAILABLE. UPDATED 11/29/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480749October 16, 2012
FUEL/PROPULSION SYSTEM
I HAVE PURCHASED AN 07 GMC ENVOY 9/2011. I HAVE ENCOUNTERED MULTIPLE ISSUES WITH THE FUEL GAUGE AFTER I WOULD FILL UP MY TANK, WITHIN MINUTES AFTER LEAVING THE GAS STATION, FUEL GAUGE WOULD FLOAT FROM FULL TO HALF OF TANK TO EMPTY. I DID REACH OUT TO GMC AND CUSTOMER SERVICE ADVISED THEY WILL ONLY COVER 50% OF THE REPAIR, WHY NOT 100% OF REPAIR COST.. THIS SHOULD BE TAKEN CARE OF MY THE GMC.UGH BUT WHAT I DON'T UNDERSTAND HOW IS THAT SOME CONSUMERS ARE ABLE TO GET GMC TO COVER THE COMPLETE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479890October 12, 2012
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
LAST SATURDAY MY POWER WINDOW MASTER SWITCH MELTED IN THE MIDDLE OF THE NIGHT. I WOKE UP SUNDAY MORNING WITH A SMOKY SMELL IN MY CAR. I TOOK IT TO GMC TO DO A DIAGNOSTICS TEST ON IT AND THEY DETERMINED IT WAS IN FACT THE MASTER POWER WINDOW SWITCH. THEY TOLD ME THAT THE COMPONENT MELTED IN THE MIDDLE OF THE NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479357October 9, 2012
ENGINE, POWER TRAIN
WITHOUT ANY WARNING/INDICATION [NOTHING LIGHT UP ON DASHBOARD]; THE CAR STARTED JERKING & SLOWING DOWN. IT SOUNDED LIKE ROCKS WAS ROLLING AROUND UNDER THE HOUND OF THE CAR. I PRESSED THE ONSTAR BUTTON [WHICH THE CAR HAS BEEN MONITORED BY FOR THE ENTIRE TIME OF OWNERSHIP, AND ALL REPORTS HAVE ALWAYS BEEN ENGINE/DRIVETRAIN/TRANSMISSION GOOD] AND THE WAS TOLD THERE WAS AND ENGINE MISFIRE. ALL MAINTENANCE HAS BEEN KEPT UP TO DATE; AND AGAIN THE CAR MONITORED BY ONSTAR AND NEVER HAVE I RECEIVED A BAD REPORT. I DON'T UNDERSTAND HOW/WHY SOMETHING LIKE THIS COULD HAPPEN W/O ANY WARNING! I TRIED WORKING WITH THE LOCAL DEALERSHIP; GMC FINANCING OFFICE ~ AND NOTHING!! THIS CAR IS PAID FOR & I CANT AFFORD THE REPAIR COST ASSOCIATED WITH IT. THIS HAS TO BE SOME SORT OF DEFECT!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479404October 9, 2012
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE GAS GAUGE WENT CRAZY. I FILLED UP MY TANK BUT THE GAS GAUGE IS SHOWING INCORRECT READINGS. IT JUMPS LEFT, AND RIGHT AT RANDOM TIMES, AND SOMETIMES REPORTS THAT THE FUEL TANK IS EMPTY EVEN THOUGH I KNOW IT'S FULL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478746October 5, 2012
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED. THE CONTACT STATED THAT HE ATTEMPTED TO ROLL THE WINDOW UP BUT IT WOULD NOT MOVE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY FILE A COMPLAINT. THE FAILURE MILEAGE WAS 129,000. ..UPDATED 12/06/12 *BF UPDATED 12/06/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479062October 3, 2012
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
CPSC#I1290600A. 2007 GMC ENVOY. CONSUMER STATED THE FUEL GAUGE HAS BEEN SPORADICALLY WORKING. *LN THE CONSUMER STATED AFTER SHE FILLED THE TANK, IT WOULD GO EMPTY, THEN BACK TO FULL. ON ONE OCCASION, AS SHE WAS DRIVING ON THE FREEWAY, THE VEHICLE STARTED TO SLOW DOWN. THE GAS GAUGE READ FULL, BUT APPARENTLY, THE VEHICLE WAS OUT OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478516October 3, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING GASOLINE FUEL SMELL OUTSIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC DISCOVERED A FUEL LEAK BETWEEN THE HOSE AND THE FUEL TANK. THE MECHANIC DID NOT REPLACE ANY COMPONENTS OF THE FUEL TANK OR THE HOSES. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478268October 2, 2012
AIR BAGS
DRIVING 2007 ENVOY DENALI BOTH DRIVER AND PASSENGER SIDE WINDOW AIRBAGS FRONT AND BACK DEPLOYED FOR NO REASON. NO ONE WAS SITTING IN PASSENGER OR REAR SEATS. I PURCHASED AUTO BRAND NEW AND IT HAS NEVER BEEN IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478183October 1, 2012
FUEL/PROPULSION SYSTEM
MY ENVOY HAS HAD THE CHECK ENGINE LIGHT ON FOR YEARS, AND THE SMELL OF GAS, WENT TO GMC AND THEY SAID NEED NEW GAS CAP, DIDN,T WORK, WENT TO ANOTHER CAR REPAIR NEED NEW GAS CAP, SAME THING OVER AND OVER AGAIN, EVERY MONTH ON MY ONSTAR REPORT, SAID I HAD EMISSION PROBLEMS, THEY TESTED THE CAR, LOOKS LIKE IT COULD BE YOU NEED A NEW GAS CAP..... A FEW MONTHS AGO MY GMC WOULD NOT START, CALL AAA TO PICK UP ENVOY AND TAKE IN THE CHARLES SHOP NEAR MY HOME.... AS THE AUTO WAS BEING PUT ON THE TRAILER, I SAW GAS DRIPPING FROM THE AREA OF THE GAS TANK....WENT TO CHARLES REPAIR TO THEM ABOUT WHAT I SAW AND EXPLAINED THAT FOR YOU I HAVE BEEN TRYING TO FIND OUT WHAT WAS WRONG WITH THE GAS CAP, AND THE SMELL OF GAS... WELL THE CHECKED IT OUT AND FOUND MY GAS TANK HAD A CRACK IN IT AND I WOULD NEED A NEW GAS TANK COST AROUND $900.00, I PAID THEM FOR THE STARTING PROBLEM THAT THEY FIXED AND TOOK THE GMC HOME, I LIVE IN FLORIDA AND I WAS READING THE SUNDAY PAPER AND THERE IS AN ARTICLE, ABOUT GMC RECALLS, ABOUT HOW THE WARM WEATHER STATES HAVING A PROBLEM WITH A PLASTIC PART MIGHT CRACK AND CAUSE A FUEL LEAK..WELL THIS IS WHAT HAPPENED TO MY GMC, HOW DO I GET MY CAR REPAIRED BY GMC, WHAT CAN I DO TO GET IT FIXED, I ONLY PUT $20 TO $30 OF GAS AT A TIME ,IN THE CAR BECAUSE I DON'T WANT GAS LEAKING AND MIGHT CAUSE A FIRE. HELP ME PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477280September 27, 2012
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES
MY WINDOW SWITCH CONTROLS AND POWER DOOR LOCK CONTROLS CAUGHT FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10476849September 24, 2012
STRUCTURE:BODY
HEAVY CLEAR COAT AND PAINT ISSUES. CLEAR COAT CHIPPING, PEELING AND FLAKING OFF OF PAINT, PAINT FADING. THE PROBLEM IS SEVERE, AND HAPPENS IN A VERY SHORT AMOUNT OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476933September 24, 2012
FUEL/PROPULSION SYSTEM
I NOTICED A PUDDLE OF LIQUID UNDER VEHICLE . SO I CHECKED IT OUT AND FOUND TO BE GAS LOOKED UNDER VEHICLE AND SEEN THAT THE GAS TANK HAD STAINS ALL OVER IT LEADING FROM THE FILLER NECK WHERE IT ATTACHES TO THE FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476499September 19, 2012
FUEL/PROPULSION SYSTEM
THE CAR STARTING LEAKING GAS AND I WAS AFRAID IT WOULD START A FIRE. I FOUND OUT THAT THE GAS TANK FILLER NECK WAS CRACKED. REPLACEMENT COST WAS $1,220.68. GMC SAID THAT THIS WAS NOT A RECALL ITEM FOR MY CAR BUT THERE WERE RECALLS FOR THE SAME PROBLEM FOR THE ENVOY XL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475896September 18, 2012
ELECTRICAL SYSTEM
GMC ISSUED A RECALL ON THE 1996 GMC ENVOY DRIVER'S SIDE DOOR CONSOLE WHICH OPERATES THE LOCKS AND WINDOWS WHICH CAN BURN OUT OR CAUSE FIRE. MY ENVOY DID THE SAME THING, SO OF COURSE I HAD TO HAVE IT REPLACED. I CALLED GM AFTER IT HAPPENED AND WAS TOLD IT WAS AN "ISOLATED INCIDENT". I NEVER HEARD ANYTHING FROM THEM AGAIN UNTIL MY MECHANIC TOLD ME ABOUT THE RECALL. I CALLED AND THEY SAID MY VIN NUMBER WASN'T INCLUDED IN THEIR RECALL. I LIVE IN UPSTATE NY, I HAVE THE BURNT CONSOLE ( FOR PROOF OF THIS FAULTY PART (ALONG WITH THEIR FAULTY SPARE TIRE HOIST WHICH WAS ANOTHER $400 PLUS, WHICH IS ANOTHER EMAIL FOR YOU). ALL I KNOW IS I'M OUT $491.25 FOR THE CONSOLE. GET ME ON THIS RECALL LIST! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475699September 17, 2012
FUEL/PROPULSION SYSTEM
I WAS DRIVING MY 2005 GMC ENVOY THROUGH A PARKING LOT WHEN THE ENGINE FAILED, CAUSING THE CAR TO JERK AND COME TO A SUDDEN AND COMPLETE HALT. THE GAS NEEDLE SUDDENLY REGISTERED ON EMPTY (ALTHOUGH THERE WAS FUEL IN THE TANK) BUT THE SUV WOULDN'T RESTART SO I HAD IT TOWED. PER THE INDEPENDENT MECHANIC'S DIAGNOSTICS, THE FUEL SENDING UNIT WAS BAD, WHICH CAUSED THE CAR TO STALL. IN ADDITION TO THAT, THE FUEL LEVEL SENSOR WAS BAD AND REQUIRED REPLACEMENT ALONG WITH THE TANK. GMC HAD DIRECT MAILED ME A LETTER SEVERAL MONTHS PRIOR REGARDING A FUEL SYSTEM ISSUE; IN THAT LETTER, GMC OFFERED TO PICK UP 50% OF THE COSTS OF REPAIRS. I CONTACTED CUSTOMER SERVICE TO GET INFORMATION ABOUT THE PROCESS AND TO CONFIRM THAT IT WOULD BE HONORED PRIOR TO TOWING THE VEHICLE TO THE DEALERSHIP, WHICH I REITERATED SEVERAL TIMES. DURING THAT CALL, I PROVIDED THE VIN, MILEAGE AND A DESCRIPTION OF THE PROBLEM PER THE INDEPENDENT MECHANIC. GMC CUSTOMER SERVICE BRIDGED IN THE LOCAL DEALERSHIP, WHO AGREED THAT THE WORK COULD BE DONE WITHIN A DAY'S TIME. NEITHER PROVIDED ANY CAVEATS TO HONORING THE "SPECIAL COVERAGE" OFFER. BASED ON OUR VERBAL AGREEMENT, I TOWED THE CAR TO THE DEALERSHIP WHO LATER AGREED THE FUEL LEVEL SENSOR FAILED BUT STATED THE SENDING UNIT AND TANK WEREN'T IN NEED OF REPAIR AS THEY'D PUT IN 5 GALLONS OF GAS AND STARTED THE ENGINE. THEY ALSO PROVIDED AN ESTIMATE OF $1150 FOR ALL OF THE WORK WITH THE EXPECTATION THAT I'D PAY 100% OF THE COST. AFTER SEVERAL CALLS/ESCALATIONS, GMC REFUSES TO PAY ANY PORTION OF ANY REPAIRS NOT BECAUSE THE SYSTEM WASN'T FAULTY, BUT BECAUSE MY MILEAGE EXCEEDED THEIR 120,000 MILE "SPECIAL COVERAGE" LIMIT (WHICH WAS ONLY DISCLOSED AFTER MULTIPLE CALLS). GMC HAS SHOWN NO REGARD TOWARDS THE SAFETY HAZARD THE FAULTY SYSTEM PRESENTS TO MY LIFE NOR MY PASSENGERS' LIVES OR ANY UNSUSPECTING MOTORISTS TRAVELING THE SAME COURSE SHOULD THE SUV STALL AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475723September 17, 2012
FUEL/PROPULSION SYSTEM
WE BOUGHT THIS VEHICLE 2 MONTHS AGO AND IT IS A 2007 ENVOY. AFTER DOING RESEARCH THIS VEHICLE HAS A HISTORY OF THE GAS GAUGE GOING OUT OF IT. THE DEALERSHIP AND GMC SHOULD BE FIXING THIS NOT THE CONSUMER. IT IS DESPICABLE THAT THEY DO NOT CONSIDER THIS A SAFETY RECALL. I SHOULD NOT HAVE TO PAY HALF AFTER ONLY OWNING THE CAR FOR 2 MONTHS. THE DEALERSHIP AND GMC KNEW THAT THIS IS AN ISSUE AND REFUSES TO PAY FOR IT. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475396September 14, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS ERRONEOUSLY DEPLOYED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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