GMC Envoy Complaints

3,582 consumer complaints on file.

#10005160February 3, 2003
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, ELECTRICAL SYSTEM, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
PURCHASED A 2003 ENVOY XL ON 27 DEC 02 - SINCE THAT TIME IT HAS BEEN TO THE GARAGE TWO TIMES - NO CLAMP ON ONE END OF THE POWER STEERING LINE (LUCKILY IT BLEW OFF WHILE STILL IN OUR DRIVE WAY - GOD HELP US IF IT HAD LET LOOSE AT HIGH SPEED ON A CROWDED HIGHWAY) SECOND TIME WAS FOR A BAD CAM SENSOR. AND WE HAVEN'T MADE THE FIRST PAYMENT YET. FIRST CASS NUMBER FROM GMC IS S1-68773551 - SECOND CASE NUMBER I DON'T HAVE YET AS I JUST REPORTED IT THIS MORNING. NEEDLESS TO SAY THAT MY WIFE AND I HAVE NO TRUST IN THIS CAR NOW - WHAT ELSE WILL GO WRONG NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006213February 3, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING
ENGINE STALLS, CAUSING CONSUMER TO WAIT A HALF AN HOUR TO START VEHICLE AGAIN. THIS HAS HAPPENED THREE TIMES. DEALER HAS INSPECTED VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. ALSO, ABS FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004962January 30, 2003
VISIBILITY:GLASS, SIDE/REAR
I OWN A 2002 GMC ENVOY SLT. MY PROBLEM IS WITH THE REAR GLASS IN THE LIFTGATE. IN THE EIGHT MONTHS OR SO THAT I HAVE OWNED THIS VEHICLE THE REAR GLASS KEEPS POPPING OPEN WHEN I HIT BUMPS. I DO NOT OPEN THE REAR GLASS OR THE LIFTGATE VERY OFTEN RIGHT NOW BUT I PROBABLY WILL ONCE MY CHILD GETS HERE IN MARCH. THAT IS HOW I KNOW ITS NOT FROM FAILING TO CLOSE THE GLASS PROPERLY. THIS HAPPEND AT LEAST 20 TIMES SINCE I HAVE OWNED THE VEHICLE. I TOOK THE CAR TO THE DEALER AND ASKED THEM TO LOOK AT IT AND THEY COULD FIND NOTHING WRONG BUT THERE MUST BE SOME SORT OF DESIGN FLAW THAT ALLOWS THIS THING TO JUST POP OPEN WHEN YOU HIT A SMALL BUMP (ITS NOT JUST LARGE BUMPS OR POTHOLES THAT CAUSE IT TO OPEN). I WOULD REALLY LIKE GMC TO ADDRESS THIS ISSUE BEFORE SOMEONE GETS HURT OR SOMETHING FALLS OUT OF THE REAR OF THE VEHICLE AND INJURES SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003432January 26, 2003
ELECTRICAL SYSTEM
OUR 2002 GMC ENVOY WAS PLAGUED WITH REPEATED ELECTRICAL TYPE PROBLEMS NEARLY FROM THE BEGINNING OF OWNERSHIP IN JULY 2001. THESE PROBLEMS INCLUDE LOCKING US OUT WHILE RUNNING, MIRRORS NOT HOLDING PROGRAMMING, CD PLAYER CHANGING TRACKS DURING PLAY, DRIVER SEAT MOVING FORWARD AND CD PLAYER COMING ON WHEN VEHICLE WAS OFF AND NO KEY IN IGNITION, CD PLAYER THAT WAS ON SHUT ITSELF OFF AND THE DRIVER DOOR UNLOCKED DURING DRIVING, "EASY OUT" FEATURE OF THE DRIVER'S SEAT MOVED IT FORWARD INSTEAD OF REARWARD AS PROGRAMMED, FAN AND TEMP. SETTINGS CHANGING, DASHBOARD GAUGES NOT WORKING OR ILLUMINATING WHILE DRIVING. WE MADE REPEATED TRIPS TO A GMC DEALER WITHOUT REPAIR BECAUSE THEY COULD NOT DUPLICATE THE PROBLEMS. AFTER 17 MONTHS OF OWNERSHIP WE WERE NOT HAPPY AND FRUSTRATED TO HAVE AN EXPENSIVE VEHICLE WITH SO MANY PROBLEMS SO EARLY ON. OUR ONLY RECOURSE WAS TO USE THE ARBITRATION PROCESS WITH THE BBB AUTO LINE AND OUR STATE'S LEMON LAW. THE ARBITRATOR'S DECISION REQUIRED GMC TO BUY THIS VEHICLE BACK. WE ARE VERY DISSAPOINTED GMC DID NOT STAND BEHIND THEIR PRODUCT AND CONCERNED THAT THIS VEHICLE WILL BE RE-SOLD AS IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003228January 22, 2003
ENGINE AND ENGINE COOLING:ENGINE
WE EXPERIENCED, LIKE A LOT OF PEOPLE WHO POSTED COMPLAINTS WITH NHTSA ABOUT ENGINE FAILURE IN ENVOYS THAT ARE NOT EVEN YEAR OLD OR OVER 10,000 MILES. WE HAD AN EXPERIENCE WITH OUR 2002 ENVOY WHERE ON THURS. 12/19 MY HUSBAND WAS ACCELERATING OFF OF A TAKE OFF RAMP ONTO THE BELTWAY AND ALL OF A SUDDEN HE HEARD A LOUD CLATTERING NOISE. HE PULLED OVER TO THE SHOULDER AND COULD NOT GO ANY FURTHER. WE HAD IT TOWED TO THE GMC DEALER AND THEY DETERMINED THAT THERE WAS A DRIVE TRAIN FAILURE WITH PIECES FOUND DOWN TO THE SIX CYCLINDER HEAD. THEY ARE REPLACING THE ENGINE WITH AN "UPDATED" ENGINE, WHICH MEANS TO ME THAT THERE WAS A PROBLEM WITH THE FIRST RUN ENGINES. ACCORDING TO COMPLAINTS POSTED TO YOUR WEBSITE THIS HAS HAPPENED TO LOTS OF PEOPLE. WHEN IS THE RECALL COMING? STOPPING ABRUPTLY IN THE MIDDLE OF THE HIGHWAY IS VERY DANGEROUS. DOES IT TAKE SOMEONE TO GET KILLED BEFORE A RECALL CAN BE DONE? WE ARE IN NEGOTIATIONS WITH GMC AT THIS TIME. I WOULD LIKE A RESPONSE TO MY E-MAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004199January 21, 2003
SEAT BELTS:FRONT
WHILE DRIVING FRONT SEAT BELTS GIVE TOO MUCH ATTENTION CROSS THE CHEST. TS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003040January 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE DIED AT HIGH SPEED ON HIGHWAY, FORTUNATELY NO ACCIDENT. ENGINE HAD TO BE REPLACED BY GM DUE TO DEFECTIVE MANUFACTURE, PISTON RING SLIPPED AND DAMAGED DRIVE SHAFT. EXTREMELY FRUSTRATING EXPERIENCE DEALING WITH GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004151January 17, 2003
ELECTRICAL SYSTEM
CONSUMER CALLED COMPLAINING, HAVING PROBLEMS WITH TRAILER RUNNING LIGHT PLUG WHICH IS NOT WORKING PROPERLY. DEALER HAS INSPECTED IN LAST YEAR AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. ALSO THE CONSUMER STATES THERE IS NOT INSTRUCTION ON THE MANUAL BOOK FOR THIS LIGHT PLUG. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004032January 16, 2003
ENGINE AND ENGINE COOLING
VEHICLE STALLS WITHOUT WARNING WHILE DRIVING, POSING A SAFETY HAZARD FOR OTHER MOTORISTS. DEALER ORIGINALLY DIAGNOSED AND REPLACED IGNITION SWITCH, BUT PROBLEM IS STILL OCCURRING. PH *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004070January 16, 2003
LATCHES/LOCKS/LINKAGES
CONSUMER IS HAVING PROBLEMS INSTALLING THE CHILD SEAT IN THE BACK SEAT. THE LATCHES , LOCKS, AND LINKAGE SYSTEM IS NOT SAFE TO USE IN THIS KIND OF VEHICLES. MANUFACTURER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002708January 15, 2003
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
2002 GMC ENVOY ENGINE STALLS WHILE STOPPED AT TRAFFIC LIGHT. SOMETIMES A NEAR-STALL CONDITION OCCURS WHEREBY THE ENGINE IDLE DIPS REALLY LOW, ENGINE SHUDDERS, THEN IDLE RECOVERS. THIS USUALLY HAPPENS JUST BEFORE OR AFTER THE AIR COMPRESSOR FOR THE REAR SUSPENSION INFLATES. SO FAR THE PCM, THROTTLE BODY, AND IGNITION SWITCH HAVE BEEN REPLACED. DEALER IS CURRENTLY MAKING 4TH ATTEMPT TO FIX PROBLEM. PROBLEM HAS BEEN OCCURRING SINCE 8/2002.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000984January 12, 2003
FUEL SYSTEM, GASOLINE
CRACK IN GAS TANK ON GMC ENVOY THAT WAS FOUR MONTHS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006045January 10, 2003
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
NAR 1/29/2003. THE CONSUMER STATED THE VEHICLE HAS ELECTRICAL AND TRANSMISSION PROBLEMS. THE PASSENGER REAR VIEW MIRROR ROTATED TOWARD THE FRONT OF THE VEHICLE WITHOUT ANY OUTSIDE ACTION. THE WINDSHIELD WIPERS CHANGED THE WIPING SEQUENCE AT ITS FREE WILL. THE DOORS LOCKED ON THEIR OWN AND THE WINDOWS ROLLED DOWN ON THEIR OWN. THE CONSUMER WAS UNABLE TO SHIFT INTO 1ST OR 2ND GEAR REGARDLESS OF WHETHER THE VEHICLE WAS IN 2 OR 4-WHEEL DRIVE. THE DEALER ADVISED THE SHIFTER WAS DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002513January 10, 2003
AIR BAGS
WHILE TRAVELING AT 70 MPH ANOTHER VEHICLE WAS TRAVELING EAST BOUND CROSSED CONSUMERS PATH UNEXPECTANTLY, CAUSING CONSUMER TO HIT A TREE. CONSUMER STATES NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10002559January 10, 2003
SERVICE BRAKES, HYDRAULIC
CONSUMER FRONT BRAKES FAILED, CAUSING THE CONSUMER TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002349January 8, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WHILE DRIVING THE EXTERIOR MOTORIZED REAR VIEW MIRROR, MOVES BY THEMSELVES. THIS CAUSES POOR VISIBILITY, THAT CAN RESULT IN AN ACCIDENT. THE DEALERSHIP REPLACED THE VEHICLES' MAIN COMPUTER CHIP, BUT PROBLEM STILL OCCURS. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002351January 8, 2003
ENGINE AND ENGINE COOLING
WHEN VEHICLE IS AT A COMPLETE STOP OR IDLING ENGINE WILL DIE OUT. THE DEALERSHIP REPROGRAMMED THE MAIN COMPUTER CHIP, BUT THE PROBLEM RECURRED. THEY THE REPLACED THE CHIP. PLEASE PROVIDE MORE DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002352January 8, 2003
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY
WHEN VEHICLE IS AT A 1/4 TANK OR LESS, AND GAS IS APPLIED, VEHICLE WILL NOT ACCELERATE. THE DEALERSHIP REPLACED THE MAIN COMPUTER CHIP. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000664December 31, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I BOUGHT A 2003 ENVOY XL 11 DAYS BEFORE THE INCIDENT. WE WENT INTO A RESTAURANT, CAME BACK OUT AFTER EATING AND THE CAR WOULD NOT START. I WAS 150 MILES AWAY FROM HOME. THE CAR HAD LESS THAN 1000 MILES ON IT AND HAD TO BE TOWED AWAY. I HAD TO LEAVE THE CAR, GET A RENTAL (WHICH WAS PAID FOR), AND WAS TOLD IT WAS THE FUEL PUMP, WHICH THE DEALER STATED THEY HAD NEVER HAD HAPPEN BEFORE. I TOLD THE DEALER I WAS NOT COMFORTABLE WITH THAT CAR, BUT WAS TOLD THIS WAS A UNHEARD OF PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000208December 18, 2002
WHEELS:HUBCAP/COVER
OWN 2002 ENVOY FROM GMC,AFTER 15,000 MILES DEVELOPED A GRINDING NOISE IN WHEELS.HAVE BEEN BACK TO DEALER AND SPOKE TO GMC DIRECT.THEY HAVE TRIED TO CORRECT 5 TIMES.THEY ACKNOWLEDGE PROBLEM IN AXLE.HAVE PUT CONVERSION KIT IN TO CORRECT,WHICH DIDN'T WORK.MECHANIC CLAIMS DEALERSHIP HAVE TWO OTHER ENVOY'S WITH SAME PROBLEM.I BELIEVE THIS MAYBE A MANUFACTURING DEFECT.THEY ARE TRYING TO RESOLVE THIS PROBLEM FOR ME.I AM NOT REQUESTING ANY HELP WITH THIS ISSUE.I WANT THIS AT LEAST TO BE A MATTER OF RECORD FOR ANY FUTURE COMPLAINTS WHICH MAY COME YOUR WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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