GMC Envoy Complaints

3,582 consumer complaints on file.

#10140713October 25, 2005
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING ON MECHANICSVILLE ROAD AT 45 MPH AS IS THE SPEED LIMIT THERE. THE CAR LURCHED TO A STOPPED. THE EMERGENCY MESSAGE READ, "MAJOR BRAKE FAILURE, GO IMMEDIATELY TO THE DEALER. THE SERVICE MANAGER SAID HE HAD ONE SUCH INCIDENT WITH A GENTLEMAN EARLIER, AND IT WAS A BREAK IN THE GASKET LEAKING OIL ONTO THE BRAKE SENSOR SOAKING IT WITH OIL THAT LEAD TO THIS FAILURE. IT TURNS OUT THAT IS WHAT EXACTLY LEAD TO MY BRAKE FAILURE. THE GASKET BROKE AND LEAKED OIL ONTO THE BREAK SENSOR CAUSING THE BREAKS TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140746October 25, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2002 GMC ENVOY SEEMED TO BE RUNNING FINE. ONE DAY ON THE WAY HOME, I HEARD A LOUD BANG AND MY RPM'S SEEMED TO GO UP. IT ALMOST MADE ME SWERVE INTO ONCOMING TRAFFIC DUE TO THE DISTRACTION. WHEN I GOT TO WHERE I WAS GOING, I FOUND OUT THAT I HAD NO REVERSE, AND IT SHIFTED EXTREMELY HARD BETWEEN 1ST AND 2ND GEAR. DEALER TOLD ME THEY NEVER HEARD OF IT, BUT IT NEEDED A SUN GEAR, APPROXIMATELY $2,000 TO FIX. I OPTED FOR THE NEW TRANNY FOR $3,200. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140749October 25, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
IN 10 DAYS, HAD THE TRANSMISSION GO OUT ($3200), EXHAUST MANIFOLD GASKETS START LEAKING ($400), 4WD SWITCH ($250), AUTOMATIC TRANSMISSION PARK LOCK IN STEERING COLUMN ($250) AND NOW I HAVE A 4WD SERVICE LIGHT ON. THE DEALER HAS BEEN TOTALLY UNHELPFUL. ALTHOUGH I AM AN ENGINEER AT A TIER 1 U.S. AUTO SUPPLIER, I WILL BE LOOKING OVERSEAS FOR MY NEXT CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140653October 24, 2005
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
DT: THE CONTACT STATED THE JACK THAT THE VEHICLE IS EQUIPPED WITH IS INADEQUATE. THE JACK HAS TWO EXTENSION HANDLES, BUT THE EXTENSION HANDLES ARE NOT LONG ENOUGH TO BE TURNED WITHOUT GETTING UNDER THE VEHICLE. HAD A FLAT TIRE, AND WHEN THE CONTACT PUT THE JACK TOGETHER SHE REALIZED THE JACK HANDLES WERE NOT LONG ENOUGH. HER FATHER HAD TO CRAWL UNDERNEATH THE VEHICLE TO USE THE HANDLE. CALLED THE MANUFACTURER ABOUT THE JACK HANDLES ,AND THEY STATED THE JACK SHOULD BE EFFICIENT, AND IF A PERSON HAD TO GET UNDER THE VEHICLE, HE WOULD NOT BE HELD RESPONSIBLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140512October 22, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, EQUIPMENT:MECHANICAL
FRONT BRAKING PROBLEM WITH 2004 GMC ENVOY XL. PROBLEM HAS OCCURRED AFTER EACH TIME A REPAIR ATTEMPT HAS BEEN MADE BY GMC PROBLEM IS FRONT SQUEALING OF BRAKE SYSTEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140427October 21, 2005
AIR BAGS:SIDE/WINDOW
DT: THE CONTACT STATED WHILE DRIVING AT 45 MPH HIT THE BRAKES AND THE SIDE AIR BAGS DEPLOYED AND KNOCKED HIM UNCONSCIOUS. HE HAD A FRIEND IN THE VEHICLE AND HE WAS ABLE TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WAS NO COLLISION, AND HE WAS UNSURE WHETHER HE RAN OVER ANYTHING. THE ROOF LINING FELL BECAUSE OF THE AIR BAG DEPLOYMENT. HE SUSTAINED HEAD ABRASIONS; HE COULD NOT HEAR OUT OF LEFT EAR, AND COULD NOT SEE PROPERLY OUT OF LEFT EYE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY COULD NOT TOUCH THE VEHICLE WITHOUT A GM ENGINEER'S APPROVAL. HE RECEIVED A HISTORY OF VEHICLE AT TIME OF PURCHASE, AND HAS SINCE NOTICED THERE HAD BEEN BODY WORK DONE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10140304October 20, 2005
SUSPENSION:FRONT, STEERING:HYDRAULIC POWER ASSIST SYSTEM
DT: THE CONSUMER COMPLAINED ABOUT A POWER STEERING PROBLEMS. THERE WAS A CONSTANT SQUEAK IN THE STEERING EVEN WHILE THE VEHICLE WAS PARKED. SHE SAID THERE WAS A POPPING NOISE WHILE TURNING RIGHT OR LEFT. THE CONSUMER ALSO HEARD THE POPPING NOISE WHILE GOING OVER SPEED BUMPS. THE SQUEAKING NOISE BEGAN AS SOON AS THE VEHICLE STARTED. THE SERVICE DEALER REPLACED THE POWER STEERING BELT, POWER STEERING GEAR, A LINK AND BUSHING, AND THE DRIVE BELT. ALSO, THE DEALER ADJUSTED THE POWER STEERING PULLEY. THIS DID NOT REMEDY THE PROBLEM, SO THEY REPLACED THE ENTIRE POWER STEERING PUMP. HOWEVER, THE PROBLEM RECURRED. THE DEALER THOUGHT IT MAY HAVE BEEN SOMETHING IN THE FRONT SUSPENSION, SO THEY REPLACED TWO STABILIZER LINKS. THIS STILL DID NOT REMEDY THE PROBLEM. *AK UPDATED 11/29/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140380October 20, 2005
STEERING
2002 CHEVROLET TRAIL BLAZER ON JULY 18 AT ABOUT 9:00 AM MY DAUGHTER ENTERED ROUTE 3 GOING EAST COMING FROM ROUTE 601. ABOUT 3 MILES DOWN THE ROAD AT A SPEED OF ABOUT 45 MPH SHE BELIEVED THAT A ANIMAL WAS RUNNING ACROSS THE STREET WERE SHE TRIED TO AVOID A HIT. SHE THEN REPORTED THAT THE CAR BECAME UNSTABLE AND WAS NOT CONTROLLABLE AT ALL. SHE ALSO REPORTED THAT THE CAR WOULD NOT BRAKE AND SHE COULD DO NOTHING SHE SAID THE CAR DROVE LIKE ON "ICE". THE CAR ROLLED OVER AND LANDED IN THE RIGHT SIDE OF THE ROAD IN A DITCH. WE THOUGHT OK AN ACCIDENT. INSURANCE TOOK CARE OF IT. YESTERDAY OCTOBER 19 AT THE NEARLY SAME PLACE. 2 MILES DOWN ON ROUTE 3 GOING EAST WITH AN 2002 GMC ENVOY MY WIFE WAS DRIVING BEHIND A SLOW MOVING CAR AND SHE WANTED TO PASS WHEN SHE SAW A CAR IN THE LEFT LANE COMING FAST AND SHE DECIDED TO STAY IN HER LANE. BY DOING SO THE CAR BECAME UNSTABLE SHE COULDN'T STEER OR BRAKE AND AS SHE RECALLED IT, THE CAR WENT TO THE RIGHT ROLLED OVER 4 TIMES THE ROOF WAS PUSHED IN TOWARDS THE DRIVER SEAT THAT WHEN SHE WAS TALLER SHE WOULD BE DEAD BY NOW. HER LUCK WAS THAT SHE IS A SHORT KOREAN WOMEN. SINCE I DON'T BELIEVE IN COINCIDENCE 2 SIMILAR CARS WITHIN 3 MONTH WITH THE SAME OR IDENTICAL PROBLEM I HOPE SOMEBODY WILL LOOK INTO THAT. I WILL CONTACT GM ABOUT THIS. BY THE WAY THE AIRBAGS IN BOTH CASES DIDN'T HAPPEN. I HAVE PICTURES FROM THE STREET AND FOUND STRANGE MARKS GOING TOWARDS THE DODGE AND A MECHANICAL MARK ON THE ROAD GOING FROM THE STREET INTO THE DITCH. THERE ARE NO BRAKE MARKS AT ALL. INSIDE THE CAR IS A BLACK BEAM WITH ABOUT 18 OR 20 BOLTS WHICH I BELIEVE IS THE TOWING BAR FROM THE FRONT OF THE CAR. THE BOLTS ARE ALL TOTALLY OK BUT THERE IS NO MARKING AT THE THREADS AT ALL. NOT ONE NUT TO SEE. I TOOK PICTURES OF THE STRANGE TIRE MARKS AND STRETCHES ON THE ROAD THE DITCH AND THE CAR. I CALLED THE INSURANCE AND ASKED THEM FOR AN INVESTIGATION. THE CAR WILL NOT BE TOUCHED OR BROUGHT AWAY AT THAT TIME. *NM
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10136769October 20, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT: THE CONTACT STATED THE GAS TANK ON 2003 GMC ENVOY HAD A LEAK IN IT WHERE THE SPOUT WENT INTO THE TANK. HE NOTICED THIS WHEN THE SERVICE ENGINE LIGHT CAME ON. HE TOOK VEHICLE TO THE DEALER, AND THE DEALER REPLACED THE GAS TANK. THE CONTACT FELT GMC SHOULD PAY THE EXPENSES. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140231October 19, 2005
EQUIPMENT
WHEN REAR ENTERTAINMENT DVD IS USED, THERE IS NO REAR VISIBILITY. THE SCREEN BLOCKS THE REAR COMPLETELY AND YOU ARE ONLY ABLE TO USE THE SIDE MIRRORS. THIS I FEEL IS A MAJOR DESIGN FLAW, AS MY OTHER VEHICLE BY A DIFFERENT MANUFACTURER DOES NOT HAVE THE SAME PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140072October 18, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS RUST FROM THE INSIDE OUT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139818October 16, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THERE IS A FUELING PROBLEM WITH THE VEHICLE. THE PROBLEM IS INTERMITTENT BUT HAPPENS REGULARLY ENOUGH (30% TO 40% OF THE TIME) TO HAVE THE POTENTIAL TO BE A SAFETY HAZARD OR CAUSE SERIOUS PHYSICAL HAZARD TO THE OPERATOR. THE VEHICLE ON OCCASION WILL NOT ACCEPT GAS INTO THE FUEL TANK AND THEN WILL IMMEDIATELY CUT OFF THE FUEL SUPPLY AND THEN BACK UP AND SPLASH FUEL OUT ONTO THE OPERATOR WHILE ATTEMPTING TO FUEL THE VEHICLE. IT MAY TAKE NUMEROUS ATTEMPTS BEFORE THE TANK WILL ACCEPT THE FUEL, ALL THE WHILE SPLASHING FUEL OUT OF THE FILLER ON EACH ATTEMPT. ON OTHER OCCASIONS, THE TANK, AS IT APPROACHES FULL, WILL JUST SPLASH GAS OUT OF THE FUEL FILLER WITHOUT WARNING OR ANY INDICATION WITHOUT CUTTING OFF THE GAS PUMP FILL HOSE AS IT NORMALLY WOULD. THIS CONDITION CAN BE A SERIOUS PHYSICAL AND HEALTH HAZARD TO THE OPERATOR SINCE GAS GETS ON THE SKIN AND THE CLOTHS OF THE OPERATOR, CAUSING A BURNING SENSATION AND SUBJECTING THE OPERATOR TO OTHER SAFETY CONCERNS. THE FUEL SPILL CAN ALSO BE CONSIDERED AN ENVIRONMENTAL AND FIRE HAZARD. A NUMBER OF DIFFERENT GAS PUMPS AND GAS STATIONS HAVE BEEN TRIED WITH THE SAME RESULTS DURING FUELING. THIS WOULD RULE OUT A PROBLEM WITH ONE PUMP OR FILLING STATION CAUSING THE PROBLEM. THE PROBLEM HAS EVEN OCCURRED IN DIFFERENT CITIES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139579October 13, 2005
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE PULLING INTO DRIVEWAY AT 5 MPH THE VEHICLE WOULD NOT STOP, IT ACCELERATED AND THEN I HIT GARAGE. THERE WAS DAMAGE TO THE GARAGE THE GARAGE DOOR HAD TO BE REPLACED. THE VEHICLE WAS DAMAGED, THE ESTIMATED COST TO REPAIR THE VEHICLE WAS $5000. THE VEHICLE IS AT THE DEALER . AN INVESTIGATION IS ONGOING AT THIS TIME. WHEN THE TOW TRUCK CAME TO PICK THE VEHICLE THE DRIVER NOTED THAT THE BRAKES WERE ALL THE WAY TO THE FLOOR. AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10140981October 12, 2005
STEERING
CONSUMER WAS NOT ABLE TO STEER VEHICLE PROPERLY. *TS THE CONSUMER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE CONSUMER BELIEVED THERE WAS A PROBLEM WITH THE STEERING. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10139373October 11, 2005
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
A PERSISTENT HIGH PITCHED RATTLE AT VARIOUS SPEEDS. ALMOST SOUNDS LIKE FRONT SUSPENSION PROBLEM. AFTER MONTHS OF SEARCHING BY ACCIDENT DISCOVERED IT WAS THE FRONT HOOD LATCH. GREASED IT AND PROBLEM HAS SUBSIDED. NEIGHBOR WITH 2003 CHEVROLET TRAIL BLAZER HAD THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139111October 8, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, SUSPENSION:FRONT:STABILIZER BAR, VEHICLE SPEED CONTROL:CRUISE CONTROL, STEERING:HYDRAULIC POWER ASSIST:PUMP, ELECTRICAL SYSTEM, SEAT BELTS:FRONT
AIR CONDITIONING SYSTEM FAILURE AT 7,000 MILES : VEHICLE COMPUTER RELATED EMISSION CONTROL SYSTEM FAILURE / DAMAGED COMPONENTS AT 12,000 MILES STABILIZER BAR LINK FAILURES COMPLETE DASHBOARD GAUGE CLUSTER FAILURE REAR BRAKE DETERIORATION, HEAVY BRAKE DAMAGE PASSENGER SIDE MIRROR LOSS OF CONTROL POWER STEERING PUMP FAILURE TRANSMISSION MODULE/ FWD FAILURE BATTERY FAILURE CRUISE CONTROL FAILURE VALVE LIFTER TAPPING EMERGENCY BRAKE FAILURE SEAT BELT SHOULDER RESTRAINT LOCKUP, PASSENGER SIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139050October 7, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: CONTACT OWNS A 2003 GMC ENVOY. WHEN THE CAR SITS IN THE HEAT OR SUN THE CONTACT CANNOT OPEN THE REAR PASSENGER DOORS FROM THE OUTSIDE. VEHICLE HAS BEEN IN THE REPAIR SHOP TWICE FOR THIS SAME PROBLEM. VEHICLE WAS TAKEN TO DEALERSHIP AND THE PROBLEM HAS NOT BEEN CORRECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138960October 6, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHILE DRIVING AT 35-40 MPH, AFTER EXITING THE HIGHWAY, (I-75) MY TRUCK JUST SLOWED ALL OF A SUDDEN, ALMOST TO A COMPLETE STOP, NO WARNING. AND STARTED JERKING. I WAS ALMOST REAR ENDED. MY TRUCK STARTED RATTLING, AND CLANKING, AND I HAD TO HAVE IT TOWED. I WAS TOLD BY THE DEALERSHIP THAT MY FRONT CARRIER HAD THROWN A BEARING, (FONT DIFFERENTIAL) AND THE HOUSING WAS BROKEN. I WAS ALSO TOLD THAT IT WOULD BE 3,286.53 TO HAVE MY TRUCK REPAIRED. UPON FURTHER RESEARCH, I LEARNED FROM A FRIEND THAT THE SAME PROBLEM HAD OCCURRED WITH HIS TRUCK SIX MONTHS AFTER HE HAD PURCHASED IT, AND THAT OVER 450 OF THESE SAME PARTS HAD TO BE ORDERED IN 2004 ALONE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138576October 4, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT: CONTACT OWNS A 2002 GMC ENVOY. CONTACT WAS DRIVING ON ROAD FAN SPED UP AND THE HEAT WENT UP. CONTACT TOOK VEHICLE TO DEALER, AND THEY TOLD HER TO REPLACE THE FAN CLUTCH MOTOR. THE PIECE TO FIX THE VEHICLE COST $350. A LOCAL MECHANIC FIXED THE PROBLEM. NO CRASHES. NO POLICE REPORTS. INCIDENT DATE OCTOBER 1, 2005. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138577October 4, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WE PAID 30.000 THIS GMC ENVOY BECAUSE WE WANTED A CAR THAT WOULD RUN AND THAT WE WOULD NOT HAVE TO SPEND A LOT OF MONEY ON TO BE REPAIRED. THE DEALER SAID WE SHOULD ONLY HAVE TO PAY FOR UPKEEP AND MINOR REPAIRS. THAT IS A JOKE IF YOU BUY A GMC (PART NUMBER 26089516). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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