Genesis GV70 Complaints (2026)

29 consumer complaints on file.

#11722474March 6, 2026
ELECTRICAL SYSTEM
The contact owns a 2026 Genesis GV70. The contact stated that while driving approximately 35-40 MPH after charging the vehicle, an unknown warning light was illuminated. The vehicle automatically called Genesis Connected Services, which advised the contact to tow the vehicle to the dealer for a diagnostic test. The contact was able to drive to the residence. The Mobile App displayed Diagnostic Trouble Codes: P1AA700 and P1AAF00 for the electric battery management system. The vehicle was towed to the dealer, where it was determined that the battery management system needed to be replaced. The dealer informed the contact that the repair was pending approval. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,889.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716943February 10, 2026
ELECTRICAL SYSTEM
Tried to start the car and got a several warnings of "turn off vehicle and check EV system" and "power limited". This is similar to the ICCU failure issue other people have reported.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716623February 9, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
National Highway Traffic Safety Administration Office of Defects Investigation 1200 New Jersey Avenue SE Washington, DC 20590 Subject: Safety Defect Complaint – Integrated Charging Control Unit (ICCU) Failure Vehicle: 2026 Genesis GV70 Electrified (EV) VIN: [XXX] To Whom It May Concern, I am submitting this complaint to report a safety-related failure involving my 2026 Genesis Electrified GV70, which experienced a sudden “Check Electric Vehicle System” warning consistent with a failure of the Integrated Charging Control Unit (ICCU). Incident Summary On February 5, 2026, at approximately 4,480 miles, the vehicle displayed a “Check Electric Vehicle System” alert and was no longer safe to operate. Due to the risk of propulsion loss and electrical system malfunction, the vehicle required flatbed towing to an authorized Genesis dealership for evaluation. A dealership service advisor subsequently informed me that the vehicle has been diagnosed with an ICCU failure, a component responsible for charging the 12-volt battery and maintaining critical electrical systems. Failure of this component can result in loss of drivability, propulsion limitations, or vehicle shutdown, creating a significant roadway safety hazard. Safety Concern Failures of the ICCU have been widely reported across Hyundai, Kia, and Genesis electric vehicles and have been the subject of prior recalls due to the potential for unexpected loss of motive power while driving. Despite prior recall actions, failures continue to occur, including in my vehicle. Current Status The vehicle remains out of service pending repair, and no written repair completion timeline has been provided. The failure rendered the vehicle unusable and required emergency towing. I respectfully request that the Office of Defects Investigation review continuing ICCU failures affecting Genesis, Hyundai, and Kia electric vehicles to determine whether additional corrective action or expanded remedies INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710619January 13, 2026
SERVICE BRAKES
On [XXX], the vehicle was started and there were no brakes, the pedal went down to the floor. The car was turned off, restarted and again there were no brakes. The third time the car was restarted, the pedal went to the floor and then the brake pedal came back up with pressure in the brake lines. The vehicle displayed the warning "check brake system". The car was not driven. The next day, [XXX], a wrecker arrived to tow the car to Bergstrom Genesis, the car was started and again had no brakes. We were told that it was software problem and were given the vehicle back on 12/10/25. On [XXX], while driving the vehicle, the "check engine" light was displayed. The vehicle was picked up by Bergstrom Genesis and the dealership has had the vehicle since 12/11/25 to make sure the brakes don't fail again INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709546January 7, 2026
ELECTRICAL SYSTEM, SEAT BELTS
The Instrument Cluster Screen went blank (OFF) while driving 65mph on the freeway. The vehicle mechanically kept functioning. I had no gages. The system began to reboot within a few seconds as I was attempting to pull over to the shoulder of the freeway. My vehicle continued to function normally so I drove home. My wife was very startled and shaken. This happened again so I took vehicle to the dealership service dept. where they performed a diagnostic test finding “ technical glitches” as I was told. They ordered a new screen. I drove off with my car until a new screen arrived two weeks later. The screen again went blank on the city streets a day or so before the new screen arrived. I only drove my car as necessary while my wife refused to do so and never had other passengers. I surrendered my car for repairs on Nov.14, 2025 and have not retrieved my car as of today, Jan.7,2026. I became aware during the many repair delays that the dealership was negligent in allowing me to drive off in an unsafe vehicle. They should have provided a loaner until the repairs were completed. I am currently addressing these issues with Genesis Customer Care as a special case team has agreed that my car is now a “Lemon” under Nevada Revised Statutes. We are in negotiations under repurchase. My vehicle also had the two front seat belts replaced for malfunctions on Oct. 7,2025. This was my second GV 70 that I purchased new on May 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696753October 31, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2026 Genesis GV70. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. The contact stated that the instrument cluster independently restarted. The contact stated that the instrument cluster rebooted like a computer. The vehicle was taken to the dealer and was diagnosed with a failed control unit. The contact stated that an unknown software update was performed. The vehicle was repaired. The contact stated that two days later, the failure reoccurred. The dealer was made aware of the failure. The dealer informed the contact that there were five similar vehicles with similar failures. The contact stated that the failure began two days after the vehicle was purchased. The vehicle was taken back to the dealer twice; however, the failure was not duplicated. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695307October 23, 2025
FUEL/PROPULSION SYSTEM, ENGINE
While driving on the highway, the car shut down with no warning messages and gas fumes filled the interior of the car. I was not able to move over to a completely safe spot on the road because the car shut down so quickly. I was not able to put the windows down as there was no power to the car and unable to exit the car because I was not in a safe spot on the highway. I had to remain in the closed car inhaling the gas fumes. I called 911 and they had me sit in the sheriffs car until a tow truck came to keep me out of the fumes. The car was towed to the dealership, it had 53 miles on it. This event was extremely dangerous. It is currently at the service department of the dealership for repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689577September 24, 2025
ELECTRICAL SYSTEM
I purchased a 2026 Genesis GV70 3.5T Sport Prestige (Certified Pre-Owned) on August 26, 2025, with ~100 miles on the odometer. At around 475 miles, the climate control screen went completely dark, rendering the HVAC and seat heating/cooling systems inaccessible via the center stack. While some touch-sensitive functions remain partially active (e.g., seat heater turned on and could not be turned off; AUTO and SYNC lights blink), no display is visible, making the system unusable. This poses a driver safety hazard—especially in foggy or cold conditions when defrost or rapid cabin adjustments are needed—and causes distraction and discomfort during operation, hot seats in the summer and cannot turn off. The vehicle was dropped off at the dealer (Genesis of Cary, NC) on September 11 and remains out of service awaiting a replacement screen (ETA September 24). I was told this was the first time the dealership had seen this issue. Though covered under warranty, the failure occurred in the first two weeks of ownership resulting in extended downtime. I’ve now driven a loaner longer than my own vehicle. Having evaluated 2023–2026 GV70 models and currently driving a 2024 GV70 loaner with 14,000+ miles, I’ve seen three different cockpit versions. From my background in human-machine interfaces (HMIs), it’s apparent Genesis is rapidly iterating critical driver-facing digital systems—climate, cluster, infotainment—without sufficient real-world stability testing. According to forums, there are systemic quality issues with this brand. This 27” display is no longer just infotainment—it governs key driving functions. Its failure affects safety. NHTSA should monitor this trend to ensure these systems are reliable, redundant, and repairable before analog backups are removed. Consumers are making substantial financial investments in vehicles where essential systems fail within days. This undermines safety, trust, and confidence in a growing number of vehicles on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669850June 27, 2025
VISIBILITY/WIPER
Windshield cracked for no apparent reason. The weather was extremely hot and the vehicle was in a garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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