Ford Mustang Complaints (2009)

181 consumer complaints on file.

#11554858November 13, 2023
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
The clutch/flywheel/ and or other components of the drive train/engine/transmission connection are faulty and are known to fail for the 2007-2009 Shelby Ford Mustang GT 500 as documented in the numerous Ford Technical Service Bullitens (TSB). This vehicle is available for inspection upon request. Late this summer (2023), I was driving this vehicle with my kids in the car and attempting to merge on the entry ramp for the expressway. I experienced a sudden loss of acceleration and the RPMs immediately "redlined". I had to pull over to the shoulder of the expressway so I would not be rear-ended. I researched this issue and found hundreds of posts on Mustang forums documenting this known issue and the TSB issued by Ford. I have reached out to Ford directly and had my vehicle inspected at a Ford Dealership. The Ford Dealership indicated the issues were consistent with the known defective parts. There were zero warnings either by warning lights or symptoms and I am just fortunate to have been in an accident with my children. I only have approximately 27,000 miles on this vehicle and it is not modified in any way. I have the dealership documentation as well that I can email at a later date. I unfortunately do not have it in electronic format at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472588July 6, 2022
AIR BAGS
The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA Campaign Number: 15V319000 (Air Bags) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470446June 22, 2022
AIR BAGS
The contact owned a 2009 Ford Mustang. The contact received notification of NHTSA Campaign Number: 21V081000 (Air Bags) and requested to be removed from the recall distribution list as he no longer owns the vehicle. The local dealer and the manufacturer were contacted. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328763June 14, 2020
AIR BAGS, SEATS
AIR BAG LIGHT IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312159February 28, 2020
ELECTRICAL SYSTEM
WHEN IT RAINS, WATER IS LEAKING UNDER THE WINDSHIELD INTO THE DUCT WORK AND ONTO THE PASSENGER SIDE FLOOR. HEAVY RAINS HAVE CAUSED AS MUCH AS 5 INCHES OF WATER TO LAY ON PASSENGER FLOOR. THIS PROBLEM HAS CAUSED THE SMART JUNCTION BOX TO MALFUNCTION AND CAR IS NOT DRIVABLE. I NOW HAVE TO PURCHASE A NEW BOX AND HAVE IT PROGRAMMED, WHICH IS VERY EXPENSIVE. I HAVE READ ARTICLES ABOUT THIS HAPPENING TO OTHER 2009 MUSTANGS. FORD HAS NO RECALL ON THIS ISSUE. NOT ONLY IS IT EXPENSIVE TO FIX, IT ALSO IS A SAFETY CONCERN BECAUSE IT CAN CAUSE AN ELECTRICAL FIRE TO IGNITE WITHIN THE CAR. THIS ISSUE HAPPENS WHEN THE CAR IS IN MOTION AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307643February 7, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THREE TIMES WHERE IT WAS DIAGNOSED THAT THE SWAY BAR AND THE BALL JOINTS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, DAYS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SAFE TECH AUTO GLASS- JOE MYERS FORD 16634 NORTHWEST FWY, HOUSTON, TX 77040 WHERE THEY INFORMED THE CONTACT THAT THERE WAS NO RATTLING NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282436November 26, 2019
TIRES
TL* THE CONTACT OWNS A 2009 FORD MUSTANG EQUIPPED WITH COOPER ZEON R53-61R20 TIRES, SIZE: 255/40/ZR19-XL (NA). WHILE DRIVING 70 MPH ON THE HIGHWAY, THE CONTACT HEARD A LOUD SOUND IN THE REAR OF THE VEHICLE. THE VEHICLE SWERVED TO THE RIGHT AND THE CONTACT WAS ABLE PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT OBSERVED THAT THE ENTIRE CROWN AT THE MIDDLE OF REAR DRIVER'S SIDE TIRE WAS SPLIT AND DETACHED. THE CONTACT WAS ASSISTED IN CHANGING THE TIRE AND WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT CALLED MARVIS DISCOUNT TIRE CENTER AND WAS INFORMED THAT SINCE HE DID NOT PURCHASE THE ROADSIDE ASSISTANCE SERVICE, THEY COULD NOT ASSIST HIM. THE TIRE CENTER SUGGESTED THAT THE CONTACT CALL THE TIRE MANUFACTURER (COOPER TIRES). THE MANUFACTURER STATED THAT IF THE CONTACT TOOK THE TIRE TO THE DEALER AND THEY DETERMINED IT WAS A MANUFACTURER DEFECT, THE MANUFACTURER WOULD POSSIBLY REFUND THE COST OF THE TIRE. THE CONTACT WAS CONCERNED THAT HE HAD THREE MORE COOPER TIRES THAT COULD HAVE THE SAME FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 57,944.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278420November 6, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
MY SON WAS DRIVING HIS 2009 MUSTANG AND AFTER STOPPING AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD, HE SLOWLY ACCELERATED AND THE CAR SUDDENLY ACCELERATED QUICKLY ON ITS OWN. HE SAID THE GAS PEDAL WENT TO THE FLOOR, HE TRIED PUSHING BRAKE AND IT WAS NOT STOPPING THE CAR. IT SENT HIM THROUGH ANOTHER INTERSECTION, HE ENGAGED EMERGENCY BRAKE TO NO AVAIL. LUCKILY HIS CAR WENT THROUGH AN AREA OF SOGGY GRASS THAT HELPED SLOW THE CAR DOWN, AND CAME TO A STOP BY RUNNING INTO HEDGES AND RESTING NEXT TO A BRICK CHURCH. HE DESCRIBED HEARING THE RPM'S REVVING UP ALONG WITH THE SUDDEN ACCELERATION. HE ALSO DESCRIBED THE STEERING WHEEL AS "LOCKING UP".
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11278023November 4, 2019
POWER TRAIN
SERVO ON TRANSMISSION PUSHED SNAP OUT OF RETAINING GROOVE CAUSING LOSS OF TRANSMISSION FLUID WHILE DRIVING AT SPEED.SERVO PUSHED OUT OF TRANS,CAR ACTED LIKE IT WAS IN NEUTRAL THAN LURCHED AHEAD ALMOST CAUSED AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245164August 20, 2019
VEHICLE SPEED CONTROL
RANDOM ACCELERATION. BACKED OUT OF PARKING SPACE , PUT CAR IN DRIVE AND PRESSED ACCELERATOR TO MOVE FORWARD. ACCELERATION INCREASED ON ITS OWN. REMOVED FOOT FROM ACCELERATOR, PRESSED THE BRAKE. ACCELERATION CONTINUED TO INCREASE, HIT THE BRAKE PEDAL HARD.. ACCELERATOR CONTINUED TO INCREASE ON ITS OWN. (COULDN'T STOP VEHICLE) HIT A CURB AND FLIPPED THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11228566June 30, 2019
UNKNOWN OR OTHER
PULLED UP A DRIVEWAY AND PUT MY 2009 FORD MUSTANG IN PARK, STARTED ACCELERATING ON IT'S OWN. WOULD DECELERATE AFTER PRESSING AND RELEASING THE GAS PEDAL BUT WOULD START ACCELERATING AGAIN ON IT'S OWN. TURNED THE CAR OFF AND WHEN RESTARTED ACTED AND DROVE FINE. HAVE READ THAT THIS IS A COMMON PROBLEM THAT HAS NOT BEEN ADDRESSED BY FORD. VERY UNSAFE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155959December 4, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (ACADEMY FORD, 13401 BALTIMORE AVE, LAUREL, MD 20707, 877-894-4901) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CONTINUE TO CALL THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150399November 9, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (FRANK FLETCHER FORD, 3015 TURKEY CREEK RD, JOPLIN, MO 64801, 417-317-5299) STATED THAT THE PART WAS NOT AVAILABLE. MORE THAN THREE WEEKS AGO, THE DEALER STATED THAT THEY NEEDED TO ORDER THE PART. THE CONTACT WAS NOT INFORMED OF A LOANER VEHICLE OPTION OR IF THE PART HAD ARRIVED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150107November 8, 2018
AIR BAGS
RECEIVED URGENT AIRBAG SAFETY RECALL NOTICE IN THE MAIL- TRIED CALLING TO SET UP APPOINTMENT AT DEALERSHIP. THEY SAID IT WAS A BRANDED TITLE AND CANNOT REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130610September 21, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V381000 (AIR BAGS) AND 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129558September 14, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN APRIL PER NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AT GALPIN FORD (LOCATED AT 1000 SANDRETTO DR, PRESCOTT, AZ 86305, (877) 826-2935). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11119148August 13, 2018
AIR BAGS
LETTER FROM CONGRESSMAN WOODALL ON BEHALF OF CONSTITUENT REGARDING AN AIRBAG RECALL ON HIS 2009 FORD MUSTANG. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE AIRBAG RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111759July 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MIKE WHITE FORD OF COEUR D'ALENE, 315 W CLAYTON AVE, COEUR D'ALENE, ID 83815, (208)-664-9211) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101889June 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (PARKER FORD, 315 W CLAYTON AVE, COEUR D'ALENE, ID 83815, (208) 664-9211) CONFIRMED PART UNAVAILABILITY AND WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097175May 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. O'MEARA FORD (400 W 104TH AVE, NORTHGLENN, CO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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