Ford Mustang Complaints

211 consumer complaints on file.

#11614297September 12, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
In the morning when I start the car, I have a blank digital instrumentation screen. No way to tell how fast you are driving or how much gas you have and no warning lights. Sometimes it will take over an hour to come back on. Took it to a Ford dealership and they said they could not duplicate the problem, but a service bulletin was out on is problem was out on this to make sure software was up to date. My car is up to date, and I was told Ford was working on the problem if that did not correct it with a time frame of October 2025. I think this is a real safety concern how do they expect me to drive a car with no warning display or knowing how fast I'm driving for a whole year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614044September 11, 2024
STEERING
The contact owns a 2023 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V493000 (Steering); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the steering wheel was shaking abnormally. The local dealer was contacted; however, no assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613286September 8, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
As i proceeded to get over on a highway with cars speeding, my car would not allow me to move over because it would not accerlate to be safe and my car slowed down as if there was no power as I had to get to the side of the highway to avoid getting hit as cars were traveling at a high rate of speed. My car then stopped and I was forced to move into the grass to avoid getting hit and causing a wreck. The speed limit was 80 mph and I was traveling at 72 mph. As I try to increase my speed but the car seemed it did not have enough power. The next day I called to report it and take it to the shop, I was informed to not drive the car for my safety. The diagnosis was that one of the fuel lines stopped working and the control module was a recall. My niece and myself was put in danger as well as the emotional fear to drive the car. This occured on June on June the 20th and the car was picked up on June the 24th. It was a recall issue. I was told by Ford Corporation that because it was fixed and I was safe then the matter was closed. Next incident, I reported that my lights and radio keep going off and then dimmed. I was driving, and had no lights at certain times at night. As I passed a non-lited highway, I could not see the direction I was traveling. During a rain storm at night, I had it continued to dim then go dark then back on. This was also another recall. I was advise that it was fixed so I had recourse against the manfualted ford corporation. At 16,000 miles, the tires had no tread because the same tires have been recalled. This stopped my ability to drively safe and advoid stopping when needed. There were other issues, the car was taken in. There is a current recall that the is no remedy, that I could lose sterring and the wheel will cause a crash. I am one of the 30,000 mustang that are having safety problems and are in the risk of crashes. I am in fear of driving the car, was denied of a buy back insure that I am not in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612923September 5, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
This is the 3rd recall no counting issue that did no include recall. One of the fuel injectors stop working and caused my car to stop while running. Without warning of fuel injector not working, my car would be hestiate to accerate and when i got the warning, i was informed to not drive the car because it would cause a wreck or without warning stop. My alert went off that my air quality inside the car was dangerous and to return the vechicle asap to ensure my safety. I have had my car in the dealership 6 times and one of the recalls can not be fixed at this time which causes my steering system to turn opposite directions and warned that it was in danger of wrecking. Not only does the problems could harm myself but as well as innocent drivers on the road. I have been with ford since 2006 and never have I experienced such suffering. I am a teacher and not having transporation or taking off of work has cost me over 2000.00 and I havent even had my a year when the issues staring happening. Ford Corporation will not ensure my safety under the lemon law, and i have had to go without the ability to support myself as well as my elderly mother. I was involved in a wreck 4 days after the car was a year old and was found at fault as I tried to stop, it car inch up by by 2 feet. I had to pay two thousand for a deductible and then my insurance was charged for used parts on my car. Ford Corporation ask me not to contact my insurance but informed me that they are no a direct car repair shop but it is represent as a collosion center with the ford name. My tires were not driveable at 21, 000 miles but was told that they were suppose to last 26, 000 miles. They were provided from Ford itself. They then put recalled tires on the car which cause me to lose traction and I could not even get them rotated with a mileage under 21,000. Currently my car has 26,000 miles and I have been put at risk on many malfunction of the car
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11612863September 5, 2024
STEERING
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V493000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the steering wheel seized. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 6,220. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612386September 3, 2024
STEERING
The contact owns a 2023 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V493000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610255August 22, 2024
WHEELS
After owning the car for 3 years and putting a little under 50K miles on the vehicle, I have had to change my tires twice now because the inner tread would go bald after 20k miles or so. I had to alignment checked and the dealership said it was within spec. I have kept up with the tire rotations as well and the suspension and shocks are working as well. I believe the problem is that the camber/toe in and toe out specs are too wide that it allows for the tires to wear unevenly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608907August 16, 2024
STRUCTURE:BODY
Body panels are misaligned. Doors do not line up to the body, bumpers don’t line up to quarter fender, trunk lid has large gaps preventing proper sealing, hood has gaps and vibrates at high speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608834August 15, 2024
WHEELS
My daughter was driving her 2022 Mustang GT when the rim snapped, vehicle went into a truck, started flipping on the highway, then burst into flames. My daughter had approximately 3 minutes before it was engulfed. The manufacturer, Wheel Pros, stated that the insurance company allowed us $400 for the rim, so we should be good. This looks like a defective rim. It put my daughter’s life in danger. In June 2023, there was another complaint about rims cracking from this same company. My daughters rim basically had the center of the rim still attached to the car with all lug nuts in place. The center snapped away from the barrel and tire, causing the tire to come off the car.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11608087August 12, 2024
STEERING
2024 Mustang steering recall Noted but not applied to my vehicle although the problem exist. The steering becomes uncontrollable for a second pulling to the right the wheel feels like it is locking up. [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604285July 24, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The main display on vehicle providing speed, gas level, mileage and all gauges and vehicle information and notifications has gone completely black. Screen has not been able to turn back on after troubleshooting with Ford. Dealerships have been booked up for a week or two in a 2 state radius and ford has denied to provide a loner vehicle so I am stuck driving without knowing how much gas or how fast I’m going
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603502July 19, 2024
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Hit a adult male black bear broadside on a street with no lighting. The forward collision warning never engaged, seatbelt did not lock, only the knee airbag deployed, and emergency braking never engaged.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11602811July 16, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
I am dealing with ford on two brand new mustangs. That are both failing electrically and they claim they have fixed yet haven’t and still exhibiting gross safety concerns. This is simply large scale negligence. Both Mustangs screens have and are randomly blacking out creating massive safety concern when no guages or functions are present. I’ve contacted them and a. Insider has given me a document showing that they know and have no answers. And for this. Is gross negligence. I demand replacements. Both problems have cause financial damages. And also psychological trauma due to prior car wreck where dash blacked out. This is a known issue And I demand answers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602670July 16, 2024
STEERING
The contact owned a 2021 Ford Mustang. The contact stated that while driving at highway speeds, the steering wheel independently veered in the right direction causing the contact to crash into a barrier without warning. The air bags deployed upon impact. The contact sought medical attention and was treated for lacerations and bruising to the left eye. A CT scan was also performed which ruled out any further injuries. A police report was not filed. The vehicle was towed from the scene to a local dealer where it was deemed a total loss. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 24E055000(Steering) which was linked to the failure. The failure mileage was 5,800.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11600271July 8, 2024
STEERING
My steering wheel has a vibration, this problem started a few days ago, I wasn't sure what was happening until today that I got the recall from Ford. I'm afraid now, it's the first time in my whole life that I experienced this problem, really? this is brand new car. 3 recalls in one year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599447July 6, 2024
LANE DEPARTURE: ASSIST, STEERING, UNKNOWN OR OTHER
I was driving and my steering wheel turned to the right all of a sudden and I hit a curb. The curb caused my tire to blow, messed up my wheel, and who knows how bad anything else was that was messed up from this incident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11597747June 29, 2024
UNKNOWN OR OTHER
While driving or idling there is a whining sound coming from what sounds like the transmission. I also have a video of me shift from Park to Drive and back to Park again and it is making a clicking sound outside of the car. Also it is taking longer to shift. I’m concerned something is wrong with the transmission. I have brought the car to a dealership who tells me it is normal without really looking at it all because Ford has sent out a bulletin stating that the whining noise is “normal.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596695June 26, 2024
SUSPENSION, UNKNOWN OR OTHER
RECENT SAFETY RECALLS USE REFERENCE BELOW TO GET VEHICLES RECALL REPORT (WWW.FORD.COM) RECALLS THIS IS SHARERHOLDER REQUIREMENT FOR PUBILC REQUIRE NOTIFICATION TO NHTSA 24S36: 2024 Ford Mustang® 24S24: 2021-2024 Ford Bronco® Sport and 2022-2023 Ford Maverick® 24S16: 2022-2024 Ford Bronco® Sport and Escape® 24S15: 2023-2024 Ford Bronco® RECENT COMPLIANCE RECALLS 24C01: 2022-2023 Ford Maverick® 23C41: 2022-2024 Ford Maverick® 23C36: 2022 Ford F-150® 23C35: 2020-2023 Ford Mustang®
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592071June 3, 2024
STRUCTURE:BODY, SERVICE BRAKES, UNKNOWN OR OTHER
This is a 2024 Mustang convertible that I purchased from Autonation in Panama City and the back window was not properly installed and is now shaking and allowing water into the car. There is a major problem with the car disabling ABS as well and ive taken it to the dealership for both of these issues twice. The brakes did not function correctly when I was dropping off at school and I tapped the parents car in front of me. I went to autonation with my concern and even called FORD to file a complaint and neither of the companies took it seriously. Had I known this car was gonna be a problem and even more difficult to fix (Autonation doesnt work on convertible tops and has given me the run around about finding someone to fix the top) I would have kept my older convertible. I ALSO PURCHASED AN EXTENDED WARRANTY WHEN I BOUGHT THIS CAR TO ENSURE EVERYTHING WAS PROTECTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11590389May 23, 2024
AIR BAGS
The contact owns a 2021 Ford Mustang. The contact stated while starting the vehicle, the air bag warning light illuminated. The contact stated that the onboard App diagnosed the vehicle and related the failure with the air bags knee bolster. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Campaign Number: 22V083000 (Air Bags). The manufacturer was contacted and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Mustang