Ford Mustang Complaints

211 consumer complaints on file.

#11695520October 24, 2025
SUSPENSION
Pinched weld separation, in dealership for same noise since 2023, yes problem was confirmed by repair shop and engineer from ford, popping sound in front end right side since 2023 at 5400 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695004October 22, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Mustang. The contact stated that while depressing the accelerator pedal, the vehicle hesitated and then vibrated. The contact stated that the failure only occurred while attempting to accelerate. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). However, when the dealer was contacted, the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694848October 21, 2025
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving up hill in low gear, the vehicle suddenly will jerk, a service light will come on, and a powertrain warning will occur. When this happens, it warns that the pre-collision assist is unavailable, as well as the exhaust mode selection. Once this occurs, the vehicle becomes much more difficult to drive as the rev match no longer occurs, the vehicle no longer increases revs as you start releasing the clutch, and when in gear it becomes more jerky as you are driving along. I don't have the experience but I suspect it is essentially in a low power mode with minimal computer aid. After being able to pull off and turn the car off for a number of minutes (not off and on as that does not resolve it), the vehicle returns to normal. This has happened twice now while driving on the same section of roadway in almost the exact same spot. I previously called the dealer after the first time and they told me if it happens again to bring it in. They did not seem interested in looking at it. I will be hopefully doing that tomorrow. I am not sure if it is related, but the vehicle did seem like it was running rich earlier in the day (a slight smell of gas when driving by).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692100October 8, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel system, Gasoline); however, the part for the recall repair was not available. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The contact stated that the unrepaired recall was a major concern. The contact stopped driving the vehicle, awaiting the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the concer,n and a case was filed. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690868October 1, 2025
ELECTRICAL SYSTEM
I am concerned about a serious safety recall affecting the vehicle. To date, the manufacturer has not taken corrective action, which has placed an undue amount of stress on me. I respectfully request prompt steps to resolve this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689916September 26, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Ford Mustang. The contact stated that while driving at an undisclosed speed, the infotainment system failed to display pertinent vehicle information. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the system required a software update. The vehicle was repaired, but the failure reoccurred and had since become a regular failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689693September 25, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Driving down the road all tire sensors went into default – started flickering on and off headlights kept flickering on and off AC kept working and then stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689567September 24, 2025
ELECTRICAL SYSTEM
Rear camara is inconsistent but lately works 25% of the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688186September 18, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The contact was concerned about driving the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not yet available for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687642September 16, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 ( Fuel System, Gasoline). The contact was concerned about driving the vehicle with an open recall due to the long distance driven to work. The contact had not experienced a failure. The local dealer was sent an email. The vehicle was not diagnosed or repaired. The manufacturer was not contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687399September 15, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
The auxiliary display that contains the rear camera view failed on several occasions even after the software installation from Ford to fix the failure of this display. The aural alert for cross traffic and pedestrian warning still functions, however, without the display I do not know what is behind or beside the car and from which direction it is coming from when backing out of blind parking spot (between two trucks in the last case). The Mustang is currently being inspected by the local dealer again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686178September 10, 2025
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
Subject: Request for Investigation - Fraudulent and Falsified Vehicle Records (Crest Ford & Roy O'Brien Ford, Possible Involvement of Bell Ford) Dear Attorney General, I am submitting this complaint to formally request an investigation into fraud committed by Roy O'Brien, an automobile dealership located in Michigan. On [XXX], 1 purchased a 2024 dark horse mustang #R8911 from Roy O'Brien under the representation that the vehicle was brand new, undamaged, and met all safety standards. After the sale, I obtained evidence that the vehicle had, in fact, been in an accident during transport and subsequently altered and resold without disclosure. This constitutes misrepresentation and consumer fraud under Michigan law. Specifically: • The dealership and its employees knowingly concealed the accident and subsequent alterations. • The vehicle was sold as "factory new," despite being materially compromised in safety and integrity. • I paid full market value under false pretenses, believing the vehicle to be undamaged and original. I have retained documentation, communications, and repair evidence that substantiate this fraud, including proof that dealership personnel were aware of the accident. I am prepared to provide all supporting records for your review. This misconduct not only caused me financial harm but also created a serious public safety risk, as the vehicle does not meet proper safety standards. I respectfully request that your office investigate this matter for potential violations of Michigan's Consumer Protection Act and any applicable fraud statutes. Please advise me on next steps and whether additional information is required. I am willing to fully cooperate with your investigation. 1. The vehicle had been in an accident during transport prior to sale. 2. Crest Ford appears to have falsely documented services that were never performed, in an effort to disguise the vehicle's accident history and damage. 3. These falsified service records were used to conspire. INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11685239September 5, 2025
UNKNOWN OR OTHER
My 2024 Ford Mustang is affected by Recall 25C43 / NHTSA Campaign No. 25V546 concerning water intrusion into the Body Control Module (BCM) that may cause exterior lighting failure. Yesterday, on September 05, 2025, I contacted Autonation Ford Miami and requested the required interim inspection and BCM check. The dealer provided me with a written refusal, stating they “will not be able to perform inspection on Recall 25C43 due to instructions for mechanic not available.” This is unacceptable because under 49 U.S.C. § 30120(c)(1), a manufacturer must remedy a defect “without charge when the vehicle is presented for remedy.” Ford’s dealer communication of Aug 25, 2025 instructed dealers to inspect body seams and the BCM for water or corrosion, and replace the BCM if needed. By refusing inspection, the dealer has left me driving a car at risk of safety-critical lighting failure. I am requesting that NHTSA enforce compliance so Ford dealers provide at least the required inspection and interim remedy immediately, rather than forcing customers to wait until 2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684108August 30, 2025
AIR BAGS
In a hit-and-run accident, we were hit head on and the airbags did not deploy yet the car is a total loss. No side or front airbags deployed. Myself and my passenger needed medical care, my passenger specifically had hit the windshield and the airbags again still did not deploy. At impact, was traveling over 25 miles per hour when I was struck.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11682840August 25, 2025
ENGINE, FUEL/PROPULSION SYSTEM
While entering an on-ramp and just before merging onto the freeway the vehicle failed to accelerate and I lost complete power from the engine. The vehicle was still powered on, but produced no combustion from the engine. The check engine light illuminated and a message appeared on the dash stating to shift the vehicle into neutral. I pulled off on the shoulder and shifted the vehicle into park. I shut the vehicle off and started it back up. After doing so I had full power once again. This is the sixth time this has happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682421August 22, 2025
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL:INFOTAINMENT
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681540August 19, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
On April 6th, the AC in the car began stalling and a few days after the engine started making all sorts of noise and failing and ultimately stopped working. I kept the car in my garage until I was able to obtain the money to replace the engine. I just yesterday picked up my car from the shop that replaced the engine (where I paid $13,000). The car is back in the shop and having same stalling issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681471August 18, 2025
ELECTRICAL SYSTEM
In April 2025 as i was driving my vehicle I noticed my digital dashboard completely blacked out for a few minutes then reappeared. at the time i wasn't sure if an update was happening or not. The issue resurfaced late June but was worst. I took the vehicle to my ford dealership in (Courtesy Ford of Conyers,Georgia). They kept the vehicle for a few weeks and replaced the dash. However, the fix was short lived and in I received the back in Aug 2025. With three days of receipt of the vehicle the same problem was still present although the dash had been replaced. Current shop time is approx 30 days. I'm looking at processing this under the GA lemon law.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681382August 18, 2025
UNKNOWN OR OTHER
Rear camera is not working. When I put the car into reverse I get a blue screen and then an error message stating my rear camera is not available. The sensors still work, if a car/object is close to me the car does beep but I cannot see behind me using my camera. This puts my safety at risk because I cannot see behind me as well as I could with the camera and could potentially hit a car and/or object. My car is at a Ford dealership right now getting looked at to see what could be the cause of this issue. This problem has been happening for the past few months, it started as it would stop working every now and then but work for the most part and now it does not work at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679491August 9, 2025
POWER TRAIN, UNKNOWN OR OTHER
VIN: [XXX] Recall data refreshed on Aug 09,2025 0 Unrepaired Recalls associated with this VIN Transmission main control valve body replacement Recall incomplete INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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