Ford Freestar Complaints

2,533 consumer complaints on file.

#10296018December 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 04 FREESTAR LEFT ME ON THE SIDE OF A RURAL ROAD, NEXT TO A SWAMP WITH 6 " OF FRESH SNOW AND AN UNPLOWED ROAD SHOULDER. I HAD MY 2 AND 4 YEAR OLD KIDS WITH ME AT THE TIME AND IT WAS 7 AM. THIS WAS A DANGEROUS SITUATION, ESPECIALLY CONSIDERING THAT I HAD NO WARNING THAT THERE WAS ANYTHING EVEN REMOTELY WRONG WITH THE VAN. MECHANIC SAID THAT IT'S THE TORQUE CONVERTER. ONLY 90,000 KM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295571December 14, 2009
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR TURN LAMPS HAVE BURNED OUT 4 TIMES IN THREE YEARS. AT IDLE "ALL" INTERIOR AND HEAD LAMPS FLICKER. I HAVE REPLACED THE BATTERY AND HAD THE ELECTRICAL CHARGING SYSTEM CHECKED AND THEY ARE OK. APPEARS TO BE A WIRING PROBLEM. HEAT AC BLOWER ONLY BLOWS AIR FROM LOWER HEATER VENTS . PCM REPLACED, AND IT HAS MALFUNCTIONED AGAIN. VEHICLE APPEARS TO HAVE A SERIOUS WIRING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295695December 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
GOING ABOUT 55 MPH ON HIGHWAY, VAN REVVED UP AND THEN SLOWED DOWN WHILE GOING UP A HILL, SIMILAR TO TAKING IT OUT OF GEAR AND COASTING. NO LIGHTS CAME ON THE DASH OR WARNING SIGNALS OF ANY KIND. NO NOISE, OIL OR SMOKE OF ANY KIND, JUST COMPLETE LOSS OF POWER BUT THE ENGINE CONTINUED TO RUN. VAN HAD NEVER BEEN SERVICED ANYWHERE BUT DEALERSHIP WHERE IT WAS PURCHASED SO THEY HAD FULL SERVICE HISTORY. NO WARNING OF VAN FAILURE, IT HAD BEEN RUNNING WITHOUT ANY PROBLEMS UP TO HE TIME IT SUFFERED THE LOSS OF POWER. HAD ALREADY BEEN DRIVEN APPROXIMATELY 70 MILES PRIOR TO FAILURE ON THAT DAY. WAS STUCK ON SIDE OF ROAD AND HAD TO HAVE VAN TOWED TO DEALER AS IT WOULD NOT MOVE AT ALL. FOUND IT WAS THE TORQUE CONVERTER AND WAS REPLACED AT A COST TO US OF $1,250. HAD APPROXIMATELY 79,000 MILES AND NO PRIOR HISTORY OF TRANSMISSION PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295708December 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
FORD FREESTAR 2006 DRIVING ON HIGHWAY APPROX. 40-45MPH. LOST POWER, WHEN TRYING TO ACCELERATE THE ENGINE RPM WENT UP, AND THE CAR HAD NO ACCELERATION. THE VAN COASTED TO THE SIDE OF THE ROAD. COULDN'T GET VAN COMPLETELY OFF ROAD. FORD FREESTAR IS BEING EVALUATED ALL INDICATIONS ARE COMPLETE FAILURE OF TRANSMISSION. SHOULD KNOW MORE TOMORROW. THIS WAS A VERY DANGEROUS SITUATION!!!! PLEASE INCLUDED FORD FREESTAR 2006 IN YOUR INVESTIGATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295459December 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
FORD FREESTAR 2006 TRANSMISSION DIED ON HIGHWAY THIS MORNING WHILE HIGHWAY DRIVING THIS MORNING MY FORD FREESTAR WOULD NOT ACCELERATE, ENGINE CONTINUED RUNNING.... MY HUSBAND WAS DRIVING 40 MPH AND SUDDENLY HE HAD NO ACCELERATION, ENGINE CONTINUED RUNNING, WHEN HE PUSHED ON THE GAS PEDAL THE ENGINE JUST REVED. HE COASTED TO A STOP, AND COULDN'T GET THE CAR OFF OF THE ROAD. WE HAD THE CAR TOWED. THIS WAS AN EXTREMELY DANGEROUS SITUATION. WE WERE TOLD AT THIS POINT, IT IS THE TRANSMISSION, WE NEVER HAD ANY INDICATION THAT THERE WAS A PROBLEM, THIS PROBLEM HAPPENED SUDDENLY. PLEASE LOOK INTO THIS DANGEROUS SITUATION! OUR VAN ONLY 63,000 MILE ON IT! IT HAS BEEN BROUGHT TO OUR ATTENTION THAT THERE ARE THOUSANDS OF FORD MINI VAN OWNERS THAT HAVE HAD THE IDENTICAL PROBLEM WITH THEIR FORD VAN'S. PLEASE FORCE FORD TO ISSUE A RECALL THESE TRANSMISSIONS!!!!! AT THIS POINT, WE ARE GOING TO HAVE TO PAY WHAT WE OWE ON THIS VAN IE..... VAN PAYMENTS TO THE BANK......AND WE DON'T HAVE THE MONEY TO PAY FOR A NEW TRANSMISSION!!!!! PLEASE HELP US AND OTHER'S WHO TRANSMISSIONS HAVE FAILED. AS I SEE IT THIS PROBLEM IS GOING TO GET WORSE....IE...VAN TRANSMISSIONS THAT HAVEN'T FAILED YET!!! PLEASE CONTACT US AT YOUR EARLIEST CONVENIECE. THANK YOU AND WE LOOK FORWARD TO HEARING BACK FROM YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295342December 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ATTEMPTING TO DRIVE THE TRANSMISSION WOULD NOT SHIFT INTO ANY OF THE GEARS. THE VEHICLE WAS TOWED TO A TRANSMISSION SPECIALISTS. THE TECHNICIAN REPLACED THE TORQUE CONVERTER. THE CURRENT AND FAILURE MILEAGES WERE 61,800. UPDATED 01/15/10. *LJ UPDATED 01/19/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295385December 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT HAS A 2004 FORD FREESTAR VAN. WHEN DRIVING THE VEHICLE WILL LOSE POWER WITHOUT WARNING. HE SPECULATED THAT THE TORQUE CONVERTER WAS THE CAUSE OF THE FAILURE. THE FAILURE HAS BECOME PROGRESSIVELY WORSE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295254December 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON THE HIGHWAY, EXPERIENCED A SUDDEN AND COMPLETE LOSS OF POWER. REPAIR SHOP ADVISED THAT THE TORQUE CONVERTER HAD FAILED AND STRIPPED THE SPLINES. TRANSMISSION HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295250December 10, 2009
STEERING
I HAVE A 2004 FORD FREESTAR. THE POWER STEERING LINE HAS CRACKED SO BADLY THAT IT NEEDS TO BE FILLED DAILY OR I LOSE POWER STEERING (WHICH IS VERY DANGEROUS NOW IN THE WINTER WEATHER. IT WILL TAKE 6 WEEKS TO GET THE NEW PART IN, I UNDERSTAND THAT THE ECONOMY HAS CAUSED A PROBLEM IN GETTING THE PART MANUFACTURED, BUT I WAS TOLD BY A FORD PARTS TECH THAT IT IS ALSO BECAUSE OF BACK ORDERS. WHY ARE SO MANY OF THESE PARTS NEEDED. THE MECHANIC THAT IS GOING TO DO MY REPAIR SAYS THAT THIS SHOULD NOT HAVE HAPPENED TO THE PART, THAT IT IS DEFECTIVE. I PUT 2 AND 2 TOGETHER, MY PART IS DEFECTIVE, THERE IS A BACK ORDER FOR THIS PART, SEEMS LIKE ALOT OF PEOPLE HAVE A DEFECTIVE PART. THIS COULD BE VERY DANGEROUS IF POWER STEERING IS SUDDENLY LOST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295262December 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 FORD FREESTAR WHICH HAS HAD REGULAR MAINTENANCE WITH NO PROBLEMS. I CURRENTLY HAVE 68,000 MILES ON IT AND YESTERDAY (DEC. 9, 2009) MY TRANSMISSION FAILED. THE REPAIR SHOP SAID IT IS COMPLETELY SHOT WITH NO HOPES OF REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294978December 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE MY WIFE WAS DRIVING OUR 2005 FORD FREESTAR LIMITED 4.2L WITH SEVERAL KIDS, THE VEHICLE STOPPED MOVING LEAVING HER STRANDED IN THE MIDDLE OF A BUSY INTERSECTION. THE VEHICLE HAD TO TOWED TO THE LOCAL FORD DEALER WHERE WERE TOLD THE TORQUE CONVERTER HAD FAILED CAUSING EXTENSIVE TRANSMISSION DAMAGE. THE VAN WAS OUT OF COMMISSION FOR ALMOST A WEEK WHILE THE TRANSMISSION WAS REBUILT. MANY OF THESE SAME VEHICLES HAVE HAD THIS EXACT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294988December 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
THIS IS THE 3RD TIME THE TORQUE CONVERTER HAS GONE OUT ON OUR FORD FREESTAR VAN. TWO TIMES ON THE INTERSTATE TRAVELING AT INTERSTATE SPEEDS LEAVING MY WIFE STRANDED AND TERRIFIED! THIS TIME I EXPERIENCED IT AND TOOK IT TO THE TRANSMISSION SHOP MYSELF. THERE SEEMS TO BE A REAL PROBLEM HERE 40000 TRANSMISSION GOES, 90,000 AND 97,000 PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295024December 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER TURNING CORNER AND ATTEMPTING TO ACCELERATE VEHICLE SUFFERED TRANSMISSION FAILURE/LOSS OF MOTIVE POWER. STEERED VEHICLE TO SIDE OF ROAD. VEHICLE WAS TOWED TO TRANSMISSION SHOP, WHICH REBUILT TRANSMISSION AND REPLACED TORQUE CONVERTER. 7 MONTHS LATER TRANSMISSION BEGAN TO SLIP AGAIN AND SHOP FOUND TORQUE CONVERTER FAILED. AS OF 11/2009, VEHICLE HAS HAD TOTAL OF APPROX. 5 TRIPS TO REPAIR SHOP, INCLUDING ORIGINAL INCIDENT. TORQUE CONVERTERS FAILED AND WERE REPLACED IN EACH SUBSEQUENT REPAIR. TRANSMISSION SEEMS TO "SLAM" INTO GEAR WHEN SHIFTING FROM PARK. SOMEWHAT BETTER AFTER REPAIRS BUT NOT TOTALLY RESOLVED. VEHICLE IN GARAGE OUT OF SERVICE UNTIL IT CAN BE TRADED IN/REPLACED. DO NOT BELIEVE VEHICLE IS SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294694December 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING ON I-10 IN THE FLORIDA PANHANDLE, MY 2005 FORD FREESTAR VAN SUDDENLY (AND WITHOUT ANY WARNING) LOST FORWARD POWER. THE ENGINE WAS RUNNING BUT THERE WAS NO TRUST. I HAD THE CAR TOWED TO A NEARBY SERVICE STATION AND WAS TOLD THAT THE TRANSMISSION HAD TO BE REPLACED. I DID SOME RESEARCH AND IT APPEARS THAT MY SITUATION IS VERY SIMILAR THE NUMEROUS COMPLAINTS FILED ABOUT THE LOST TORQUE IN THIS PARTICULAR MODEL YEAR CAR. MY CAR HAD ONLY 68,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294723December 7, 2009
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE VEHICLE WAS STATIONARY WHEN THE CONTACT ACTIVATED THE REAR POWER LIFTGATE, FOLLOWED BY A FORCEFUL CLOSURE. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. RECALL 06V069000, STRUCTURE BODY HATCHBACK/ LIFTGATE WAS REPAIRED; HOWEVER, THE REMEDY WAS INSUFFICIENT AND FAILED TO ADDRESS THE RECALL DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294774December 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING MY 2005 FORD FREESTAR VAN ON 11/21/09 WHEN THE TRANSMISSION FAILED AT 60 MILES AN HOUR. I STEERED THE VAN ONTO THE SHOULDER OF I-35, CALLED A TOW TRUCK AND HAD IT HAULED TO SEBALD'S MOTORS IN ASKOV, THE CLOSEST FORD DEALER. THEY COMPLETED REPAIRS ON THE TRANSMISSION AMOUNTING TO #2,210.18. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294805December 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER ACCELERATING AROUND A CORNER NOTICED NO POWER TO THE ACCELERATOR. WE DRIFTED TO THE SIDE ON THE ROAD, STILL IN A TRAVEL LANE AS THERE WAS NO SHOULDER. THERE WAS NO WARNING OR INDICATION WE WERE GOING TO HAVE A PROBLEM. JUST PRESSED ON THE GAS AND NOTHING. HAD TO CALL THE POLICE TO PROTECT THE CAR AND OUR SAFETY SINCE WE WERE STILL IN A TRAVEL LANE. SEVERAL CARS NEARLY RAN INTO US. AFTER HAVING THE VAN TOWED TO THE DEALERSHIP WE WERE ADVISED IT WAS THE TRANSMISSION AND WOULD NEED TO HAVE IT REPLACED. THIS VAN ONLY HAS 50,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294810December 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS TRAVELING ON A 4 LANE DIVIDED HIGHWAY AT APPROXIMATELY 55 MPH WITH MY WIFE AND 2 DAUGHTERS. I NOTICED THE TACHOMETER WAS SURGING, THEN IT PEGGED. THE VAN BEGAN TO SLOW. I TRIED TO ACCELERATE BUT THE TACH JUST INCREASED BUT NO INCREASE IN SPEED. I TRIED DIFFERENT GEARS BUT THE SAME RESULT. LUCKILY TRAFFIC WAS LIGHT BECAUSE IT WAS SUNDAY MORNING. I WAS ABLE TO COAST ACROSS TWO LANES OF TRAFFIC AND INTO A VACANT PARKING LOT. THERE I TRIED REVERSE AND ALL OTHER GEARS BUT THE VAN WOULD NOT MOVE. THIS WAS THE FIRST SUCH INCIDENT. THE VAN HAD APPROXIMATELY 50,000 MILES. I CALLED MY INSURANCE COMPANIES ROADSIDE ASSISTANCE AND THEY HAD THE VAN TOWED TO MATTHEWS FORD, WHICH IRONICALLY JUST ACROSS THE HIGHWAY FROM THE PARKING LOT WE STOPPED IN. THEY DETERMINED THE TORQUE CONVERTER FAILED. IT COST $1800 TO REPAIR THAT WE PAID FOR ENTIRELY. FORD DID NOT ACCEPT ANY RESPONSIBILITY. IF THIS HAD HAPPENED ON A BUSY HIGHWAY, A SERIOUS ACCIDENT COULD HAVE BEEN LIKELY. AFTER DOING SOME RESEARCH, THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE BUT NO ATTEMPT HAS BEEN MADE BY FORD TO CORRECT IT OR COMPENSATE THOSE WHO HAVE ALREADY PAID FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294827December 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
PULLED OUT INTO A BUSY INTERSECTION. TURNED THE CORNER AND THE RPM REVVED UP BUT THE 2004 FORD FREESTAR WOULD NOT MOVE. IT GOES INTO PARK BUT WILL NOT MOVE IN ANY OTHER GEAR. IT GAVE NO WARNING AND HAS NOT BEEN ABUSED AND MAINTENANCE IS UP TO DATE. HAD TO GET OUT AND PUSH THE VAN ONTO A SIDE ROAD SO WE WOULD NOT GET HIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294679December 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
JUST GOT HOME FROM DRIVING THE KIDS FROM TOWN AND THE TRANSMISSION QUIT ON THE 2005 FREESTAR VAN. I AM TRYING TO GET INTO THE SHOP. I CONSIDERED THIS A NEAR MISS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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