Ford Freestar Complaints

2,533 consumer complaints on file.

#10359190October 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING IN A RESIDENTIAL AREA OUR 2004 FORD FREESTAR THE VEHICLE SUDDENLY LOST ALL DRIVER POWER. I HAD TO COAST TO A SAFE SPOT ON THE SIDE OF THE ROAD. THE VEHICLE COULD NOT BE PUT INTO ANY GEAR AND HAD TO BE TOWED. WE ARE FACING A $3200.00 REPAIR BILL TO HAVE THE TRANSMISSION REPLACED. THE VEHICLE HAS BEEN WELL MAINTAINED AND HAD LESS THAN 80,000 MILES LOGGED. THE VEHICLE HAD RECENTLY BEEN IN FOR THE 70,000 MILE CHECK-UP, AT WHICH NO PROBLEMS WERE DETECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358570October 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ON SEPT 28, 2010 MY 2004 FORD FREESTAR SUDDENLY AND WITH ZERO WARNING STOPPED 'PULLING'. WAS IN PASSING LANE OF 4 LANE HIGHWAY GOING 60MPH AND WE BARELY AVOIDED BEING RUN OVER AND KILLED OR SERIOUSLY INJURED ( A LESS EXPERIENCED DRIVER WOULD NOT HAVE SURVIVED I AM SURE). FORD CERTIFIED GARAGE LATER TOLD US THE TORQUE CONVERTER HAD BASICALLY 'EXPLODED' AND TRANSMISSION WAS RUINED. REPAIR QUOTED AT $3961.82 CENTS. FORCED TO PURCHASE NEW VEHICLE AS WE WERE STRANDED 2 HOURS FROM HOME AND COULD NOT JUSTIFY SPENDING THAT MUCH FOR A $6,000. BOOK VALUE VEHICLE, PLUS WOULD NEVER TRUST REPLACEMENT OF TRANSMISSION WITH SAME FAULTY SYSTEM. RECEIVED ZERO HELP FROM FORD, AND RECEIVED ZERO TRADE IN VALUE ON FREESTAR. 89,030 MILES ON FREESTAR PLUS I HAD INSTALLED ALL NEW BRAKE SYSTEM, NEW BATTERY, 4 NEW TIRES, NEW FUEL FILTER, NEW POINTS, AND A CERTIFIED FORD GARAGE TUNE UP IN SUMMER OF 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358609October 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY 2005 FORD FREESTAR MINI-VAN, THE VEHICLE SUDDENLY AND INSTANTLY LOST POWER AND COASTED TO A STOP. THE ENGINE CONTINUED TO RUN, BUT THE TRANSMISSION WOULD NOT ENGAGE IN ANY GEAR. IN ORDER TO CORRECT THE PROBLEM, I HAD TO PURCHASE ANOTHER TRANSMISSION. I PURCHASED A TRANSMISSION FROM AN "AFTER-MARKET" PARTS MANUFACTURER, AS IT WAS SLIGHTLY LESS EXPENSIVE THAN A NEW TRANSMISSION FROM FORD AND WAS WARRANTED, WHILE FORD'S WAS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358415September 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I DRIVE A 2005 FORD FREESTAR AND ON SEPT. 29 2010 WHILE ON THE INTERSTATE THE TRANSMISSION (OR SOMETHING SIMILAR) QUIT WORKING. NO SYMPTOMS OR WARNINGS BEFOREHAND. I CHECKED THE TRANSMISSION FLUID, AND IT WAS FULL. I WAS ABLE TO SAFELY MANEUVER TO THE SHOULDER OF THE ROAD AND HAVE IT TOWED. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE JUST YET BUT I AM PRETTY SURE A NEW (OR REFURBISHED) TRANSMISSION WILL NEED TO BE PUT INTO THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358292September 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ON SEPTEMBER 29, 2010, I WAS DRIVING WITH MY WIFE AND THREE CHILDREN ON I-75 AT 70 MPH (SPEED LIMIT). THERE WAS A SLIGHT REV IN THE ENGINE AND THEN ALL POWER TO THE WHEELS WAS GONE, LEAVING ME IN THE MIDDLE LANE OF VERY HEAVY AND FAST MOVING TRAFFIC. WE BARELY AVOIDED GETTING REAR ENDED BY A LARGE SEMI AND FEEL FORTUNATE THAT I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD, BOTH MYSELF AND MY WIFE WERE TERRIFIED FOR THE SAFETY OF OUR CHILDREN. BEING FAR AWAY FROM HOME, STRANDED IN UNFAMILIAR TERRITORY WE WERE AT THE MERCY OF THE TOW TRUCK DRIVER AND THE LOCAL MECHANIC. UPON INSPECTING THE VEHICLE THE MECHANIC STATED THE TRANSMISSION WAS GONE AND THAT THIS WAS A VERY COMMON PROBLEM WITH THIS VEHICLE AND IT WOULD COST $3,000 TO FIX. MANY HOURS LATER, AFTER FINALLY GETTING MY TIRED AND WEARY FAMILY HOME, I RESEARCHED THIS PROBLEM ON LINE AND WAS ABSOLUTELY APPALLED TO SEE SO MANY COMPLAINTS AND THE FACT NO ACTION HAS BEEN TAKEN BY FORD OR THE NHTSA TO CORRECT OR EVEN COMMUNICATE THIS PROBLEM TO THE CONSUMERS UNLUCKY ENOUGH TO OWN THIS VEHICLE. I SERIOUSLY CAN NOT BELIEVE THAT SO MANY PEOPLE HAVE BEEN PUT IN THIS EXTREMELY DANGEROUS SITUATION AND NOTHING IN BEING DONE, HAS THE IMPORTANCE OF HUMAN LIFE BECOME THAT INSIGNIFICANT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357977September 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM A FORD FREESTAR OWNER,TWO WEEKS AGO I WAS DRIVING,AND THE VAN JUST QUIT MOVING ,WITH NO FORWARD OR REVERSE MOTION, I AM CURRENTLY STILL MAKING PAYMENTS,ON A VEHICLE I CANT DRIVE , AND AM ON UNEMPLOYMENT ..WITH 2 CHILDREN I NEED THIS VAN SAFE AND RUNNING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357481September 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING MY 2004 FORD FREESTAR WITHOUT ANY PRIOR PROBLEMS, GOING ABOUT 40 MPH AND IT JUST STARTED REVVING UP AND LOST POWER. I WAS LUCKY IT WASN'T HIT FROM BEHIND AND WAS ABLE TO TURN INTO A PARKING LOT AND PARK. IT HASN'T MOVED SINCE. WAITING FOR TRANSMISSION BUSINESS TO OPEN TO GET QUOTES. I KNOW WHAT THE PROBLEM IS THOUGH, THE TORQUE CONVERTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357365September 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
PUT VAN INTO REVERSE AND BACKED UP BUT THEN WHEN I PUT INTO DRIVE, IT WOULD NOT ENGAGE. TOOK VAN IN FOR REPAIR - REQUIRED TRANSMISSION REBUILDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357268September 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FREESTAR 4.2 AFTER NORMAL START UP THE TRANSMISSION DID NOT ENGAGE INTO GEAR. TRANSMISSION SHOP HAS THE VEHICLE AND IS STILL PROVIDING REPAIR ESTIMATE. NO PROBLEMS OR INDICATION PRIOR. MAINTENANCE COMPLETED REGULARLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357274September 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR TRANSMISSION FAILED WHILE DRIVING IN I-85 IN ATLANTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356948September 22, 2010
POWER TRAIN, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
TRANSMISSION FAILURE ON MY 2006 FORD FREESTAR WITH ONLY 50,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356816September 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE 2000 MILES FROM HOME, TRANSMISSION SUDDENLY FAILED WITHOUT WARNING ,(52,000 ORIGINAL ML.)IN OUR 2004 FORD FREESTAR VAN WHILE SITTING @A BUSY CALIFORNIA 4 LANE INTERSECTION. AS CARS SPED BY ON ALL SIDES, WE HAD TO MANUALLY PUSH VEHICLE THROUGH THE INTERSECTION PUTTING OURSELVES IN DANGEROUS,SCARY SITUATION. THE RESULTS ARE A COMPLETE TRANSMISSION FAILURE REQUIRING NEW REPLACEMENT AT A COST OF $3500.00 FOR PARTS AND LABOR. 7 DAY DELAY TO RETURNING HOME AS VEHICLE SITS IN THE SHOP WAITING FOR PARTS ORDERED. STRANDED 2000 MLS FR HOME WITH NO VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356821September 21, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE THE VEHICLE WAS PARKED THE CONTACT WAS GETTING SOMETHING OUT OF THE TRUNK AND THE LIFT GATE WOULD NOT CLOSE. THE CONTACT STATED THAT THE LIFT GATE WOULD NOT CLOSE WITH THE KEY. THE LIFT GATE COULD ONLY BE CLOSED MANUALLY. TWO DAYS LATER THE LIFT GATE POWERED UP AND STARTED CLOSING WITH THE CONTACT IN BETWEEN IT. THE CONTACT STOPPED THE LIFT GATE WITH HIS SHOULDER AND HEAD. THE FAILURE OCCURRED FOUR TIMES. THE LIFGATE NOW HAS TO BE HELD SO THAT IT WILL NOT FALL ON THE CONTACT AND INJURE HIM. HE REFERENCED RECALL 06V069000, STRUCTURE BODY HATCHBACK/LIFTGATE AND STATED THAT THE DEALER PERFORMED THE RECALL WORK IN AUGUST 2007. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE HAD NOT BEEN REPAIRED SINCE THE DEALER HAD TO ORDER THE PARTS. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356897September 21, 2010
POWER TRAIN:MANUAL TRANSMISSION
MY 2005 FREESTAR JUST STOPPED WORKING. NO WARNING. IT WOULD START BUT HAVE NO POWER. DID NOT GO INTO DRIVE OR ANYTHING. IT IS GOING TO COST ME ALOT OF MONEY. I WOULD SAY FORGET ON FIXING IT BUT I STILL OWN MONEY ON IT. I SEE SO MANY COMPLAINTS ON THIS VAN. DON'T YOU THINK IT IS TIME TO SAY THERE IS A RECALL. FORD SUCKS AND IS A MONEY HUNGRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355477September 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
LOSS OF LOCOMOTIVE POWER, FORD FREESTAR 2005. VEHICLE WAS PARKED, WHEN STARTED, WOULD NOT MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355158September 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
BOUGHT 2004 FREESTAR USED AND HAVE HAD IT FOR ALMOST 2 YEARS WITH NO PROBLEMS. WHILE TRAVELING, I STOPPED AT AN INTERSECTION. UPON ACCELERATION, THE VAN WENT ABOUT 10 YARDS AND FAILED TO GO ANY FURTHER. I HAD TO COAST ACROSS ONCOMING TRAFFIC INTO THE CONVENIENCE STORE PARKING LOT WHERE THE VAN HAS SAT OVERNIGHT. THE VAN WILL HAVE TO BE TOWED TO MY MECHANIC'S SHOP. THERE ARE NUMEROUS POSTS REGARDING THIS SAME COMPLAINT. WHEN IS FORD GOING TO DO A RECALL!!!! THIS IS ABSOLUTELY RIDICULOUS. IT IS TIME FOR FORD TO STEP UP AND CORRECT THIS BEFORE SOMEBODY GETS KILLED AND THEY REALLY HAVE A LAWSUIT ON THEIR HANDS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355297September 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
FORD 2006 FREESTAR AUTOMATIC TRANSMISSION THIS VAN HAS HAD TO HAVE THE TRANSMISSION REPLACED 3 TIMES. WHEN IT GOES OUT IT'S JUST LIKE YOU PUT THE VAN IN NEUTRAL. SAFETY CONCERN HERE IS YOU GO TO TAKE OFF AND IT GOES OUT SOMEONE MIGHT REAR END YOU. YOU HAVE NO WARNING WHEN THIS IS GOING OUT. IF YOU SEARCH ON THE INTERNET FOR FORD FREESTAR TRANSMISSION PROBLEM MANY COME UP. HOW COME THE GOVERNMENT HASN'T MADE FORD RECALL THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355117September 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
I BOUGHT THE VEHICLE USED IN 2008. WHEN TRAVELING AT APPROXIMATELY 60-70 MPH THE VEHICLE WILL SUDDENLY JERK AS IF IT'S TURNED OFF AND BACK ON. THIS OCCURS 2-3 TIMES ON EVERY HIGHWAY TRIP OF 15-20 MILES. THIS ALSO HAPPENS ON SHORTER TRIPS 2-3 TIMES A WEEK. WHEN I START THE VEHICLE THE RADIO AUTOMATICALLY TURNS ON AND RESETS THE STATIONS AND DIGITAL CLOCK. THE BATTERY SEEMS TO HAVE TROUBLE KEEPING A CHARGE. OVERNIGHT THE BATTERY MAY WEAKEN AND THE VEHICLE WILL FAIL TO START. AFTER THE FAILED START ALL THE NEEDLES ON THE CONTROL PANEL DIALS WILL VIBRATE AND CREATE A "CLICKING/TICKING" NOISE WHICH ENDS AFTER 3-6 SECONDS. SUBSEQUENTLY, A JUMP-START IS REQUIRED TO START THE VEHICLE. I CANNOT AFFORD EXPENSIVE DIAGNOSTICS SO I SIMPLY KEEP JUMPER CABLES HANDY AND PLAN AROUND TRIPS THAT MAY LEAVE US STRANDED WITHOUT ASSISTANCE. I HAVE MAINTAINED ROUTINE SERVICE LIKE OIL/FLUID CHANGES AND HAVE NOT HAD ANY REPORTS ON A DEFECTIVE BATTERY. ALL INDICATIONS POINT TO A DEFECTIVE PCM (POWERTRAIN CONTROL MODULE). I'VE DONE SOME PERSONAL RESEARCH AND FOUND THIS TO BE AN UNDERLYING PROBLEM FOR MANY ISSUES AFFECTING THE 2004 FORD FREESTAR MINIVANS. THIS PROBLEM HAS NOT BEEN FIXED. DUE TO THE PROJECTED COST ESTIMATES OF MORE THAN $1000 TO DIAGNOSE AND RESOLVE, I CANNOT AFFORD TO HAVE A MECHANIC WORK ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355016September 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
SLOWED DOWN WHILE DRIVING ON INTERSTATE, WENT TO ACCELERATE OFF OF INTERSTATE, AND NOTHING. NO FORWARD OR REVERSE GEARS, AND I ROLLED OUT INTO THE ROAD WITH NO WAY TO PICK UP SPEED. HAD TRANSMISSION LOOKED AT, AND TORQUE CONVERTER WAS BAD. SEARCHED THE INTERNET, AND FOUND OUT THAT NO ONE SHOULD OWN ONE OF THESE VEHICLES, AS ITS A COMMON, AND DANGEROUS SITUATION, NOT BEING ABLE TO ACCELERATE OUT OF A SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354801September 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING ON HIGHWAY AT APPROXIMATELY 70 MILES PER HOUR WHEN WITHOUT WARNING THE ENGINE HAD NO TORQUE (TRANSMISSION FAILED). THE ENGINE AND OTHER SYSTEMS IN THE CAR WERE NOT AFFECTED, BUT THE CAR LOST THE ABILITY TO MOVE FORWARD (OR BACKWARD) ON ITS OWN. THIS HAPPENED ON A BUSY HIGHWAY AT NIGHT AND MADE FOR SOME SERIOUS SAFETY CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Freestar