Ford Focus Complaints (2010)

287 consumer complaints on file.

#11747137June 29, 2026
POWER TRAIN
The contact owns a 2010 Ford Focus. The contact stated that while leaving the parking lot and attempting to shift into reverse(R), the gear shifter failed to respond. There was no warning light illuminated. The contact stated that the vehicle was towed to the residence. The dealer was contacted to schedule an appointment to diagnose the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,264.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639131January 28, 2025
SUSPENSION, STRUCTURE:BODY, STEERING
Multiple mechanics working at and including but not limited to: Firestone, discount tires, Midas, Walmart, independent mechanics have informed me the rear wheels can not be realigned with the front wheels due to how it was designed. This has caused my rear wheels to become more and more out of alignment with no way to repair the misalignment. So all steering components have been more and more hard to control and are being destroyed at a faster rate. Including but not limited to: car sound deadening stuff. Bolts, nuts, screws, undercarriage, tire wear, the front alignment etc. It has not been inspected by anyone but mechanics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597854July 1, 2024
SERVICE BRAKES, ENGINE
On June 22 myself and my wife were pulling out of the Food Lion Parking Lot. As we proceeded out to the main Road the gas pedal stuck. The car kept accelerating and know matter what I did I could free the gas pedal. Because of that we hit 3 cars in the intersection. Our car literally exploded putting Myself and my wife in the hospital .My wife has had 3 surgeries for a broken pelvis.She is still in serious condition.Myself I suffered 3 broken ribs and a lacerated liver. Ford should be held accountable for our terrible pain and suffering.?
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11594409June 14, 2024
ENGINE
The contact owns a 2010 Ford Focus. The contact stated that while driving at an undisclosed speed, the RMP increased and revved causing the vehicle to crash into an unoccupied vehicle. No warning lights were illuminated. No injuries were sustained. The contact stated there was a minor scratch on the front of her vehicle. A police report was filed. The vehicle was taken to the dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened, and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 14,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11582364April 11, 2024
AIR BAGS
The contact owns a 2010 Ford Focus. The contact stated that while driving at slow speeds, the air bag warning light illuminated. The contact stated that the air bag was flopping around. The vehicle was taken to an independent mechanic, but no assistance was provided. The contact called the local dealer, where it was determined that the air bag needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506998February 13, 2023
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2010 Ford Focus. The contact stated that intermittently, after starting the vehicle and while driving at various speeds, the clutch pedal was depressed to the floorboard and the vehicle was unable to shift gear as needed. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The contact was made aware that the clutch assembly had previously been replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477583August 4, 2022
POWER TRAIN
The contact owns a 2010 Ford Focus. The contact stated that after he shifted the gear shifter to Park(P), the vehicle lunged and rolled backward as he was exiting the vehicle. The contact's right leg was stuck inside of the vehicle, causing him to fall to the ground while the driver's side front tire ran over his right arm. A bystander jumped into the vehicle and was able to park vehicle. The contact later received medical attention for injuries to his legs, right arm, and back, and was diagnosed with a blood infection. A police report was not filed. The vehicle was taken to an independent mechanic who related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included in the recall. The vehicle was not repaired. The failure recurred while the contact was parking the vehicle and he applied the parking brake to stop the vehicle from rolling. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11466162May 25, 2022
WHEELS
Today, I took my Ford Focus in for service(05/25/2022). I had the oil changed and my vehicle tires rotated.While the service was being performed,I was informed my tire lug nuts were loose and defective in most cases.My advisor told me I should replaced all the lug nuts for safety as she knew of a Ford recall involving the lug nuts. I discovered there was no recall,but there was a class- action lawsuit that was dismissed in 2019.I looked at the old lugs and decided to not keep them on the vehicle and had new ones installed.I have the old lugs nuts for inspection if needed.I do not want to take a chance on my vehicle safety,so that is why I had them replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452057February 15, 2022
POWER TRAIN
The contacts mother owns a 2010 Ford Focus. The contact stated while her mother attempted to park, the brake pedal was depressed and the vehicle violently accelerated on its own without warning. As a result, the contact crashed into a satellite pole. The air bags did not deploy. There were no injuries reported. A police report was not filed. The driver was able to reverse the vehicle and park into the parking spot, however the contact stated the failure reoccurred sporadically several times after the crash. The driver took the vehicle to a local dealer to have the vehicle inspected, however the dealer was not able to duplicate the failure. A few months later and the failure reoccurred again and the driver took the vehicle back to the dealer where the dealer repaired and replaced the throttle body control module on the vehicle, but the failure persisted after the repair. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11430812August 28, 2021
TIRES:SIDEWALL
Three out of four 215/45/r17 Douglas tires bought at Walmart in Piqua oho ended up with bubbles on the sidewall a week after the year from the day they were bought. one right after the other. When i went to have them replaced at a discounted price, i could not because i had to put a spare tire on (it is considerably smaller) causing the tread on one tire to be slightly uneven from the others. so this voided the warranty. Now tell me how passenger side and driver side front tires both end up with sidewall bubbles and one blows out within a week apart? Nothing changed in my driving routine. Bought two nearly new tires to maintain my ability to get around, and a third tire develops a bubble and had to be replaced. The last tire is slowly leaking!? i drive to work and back. I live less than 2 mins from my place of employment. i do still have my paperwork from buying the tires. btw the warranty was never registered correctly because when i tried to call about it they had no idea where to find it. i had to send all sorts of paperwork to them and still got no results.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423989July 8, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Both rear doors will not stay closed as the latches do not work. The doors will swing open when driving if not secured with a strap, making it unsafe to have passengers in the back seat. Other models and different years of the same model have had recalls issued for the same issue. I haven't taken it to be inspected as I cannot afford to pay $140 at the dealership for the diagnosis. I did not own the vehicle when the issue first occurred so I don't know if there were any warning signals prior to the issue appearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416369May 12, 2021
ENGINE
ALOT OF VIBRATION WHEN IDLE, IDLES UP AND DOWN WHEN IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415748May 9, 2021
ENGINE
VIBRATION WHEN CAR IS IN PARK. OR JUST SITTING STILL AND RPM GOES UP AND DOWN WHEN CAR IS RUNNING IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415002May 3, 2021
STRUCTURE:BODY
SAFETY ISSUE 3 OF DOORS WILL NOT OPEN FROM OUTSIDE IN A ACCIDENT IF THE DRIVER SIDE DAMAGED THERE WILL NO WAY TO OPEN DOORS FROM OUTSIDE THIS SHOULD BE ENOUGH FOR A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390267January 27, 2021
AIR BAGS
I WAS SEVERELY INJURED WHEN A VEHICLE TURNED IN FRONT OF ME WHILE GOING 40 MPH I SLAMMED ONTO THE BRAKE SO HARD I BROKE MY TOE AS I T BONED THE PASSENGER SIDE OF THE VEHICLE ALL OF HER AIRBAGS DEPLOYED MINE DID NOT MY FACE SLAMMED THE STEERING WHEEL SO HARD MY HEAD SLAMMED INTO THE HEAD REST BEHIND ME. MY INJURIES SO FAR ARE A CONCUSSION, FRACTURES BENT NOSE, A JAW STRAIN AND POSSIBLE FRACTURED MY TWO FRONT TEETH, NECK INJURY AND WHIPLASH, AND A MUSCULAR ISSUE WITH MY RIGHT SHOULDER. AT THIS POINT I CAN NOT WORK BECAUSE OF MY INJURIES.*DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11389435January 22, 2021
UNKNOWN OR OTHER
CAR STALLS WHEN NO FUEL IS GIVEN, IE: AT RED LIGHT, STOP SIGN, EVEN JUST SLOWING DOWN WHILE MAKING A TURN. OCCURS ON CITY STREET AND HIGHWAY DURING STOP AND GO TRAFFIC. BROUGHT CAR INTO MECHANIC - DID DIAGNOSTIC, ETC. COULD FIND NOTHING TO CAUSE ENGINE TO DIE SUDDENLY. HAVE HAPPENED MULTIPLE TIMES. WAS INSTRUCTED TO CONTACT FORD DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386010January 1, 2021
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE STALLS WHILE DRIVING AND WILL NOT RESTART. I SUSPECT THAT IT IS RELATED TO SIMILAR ISSUES DRIVERS ARE HAVING WITH THE EVAP CANISTER PURGE VALVE IN OTHER MODEL YEARS: "THE CANISTER PURGE VALVE MAY MALFUNCTION AND CREATE EXCESSIVE VACUUM IN THE FUEL VAPOR MANAGEMENT SYSTEM, WHICH CAN RESULT IN THE ENGINE STALLING WITHOUT RESTARTING. DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE AND REPLACE THE CANISTER PURGE VALVE AS NEEDED. IF THE VALVE NEEDS TO BE REPLACED, DEALERS WILL ALSO INSPECT AND REPLACE THE CARBON CANISTER, FUEL TANK AND FUEL DELIVERY MODULE AS DETERMINED TO BE NEEDED. ALL REPAIRS WILL BE PERFORMED FREE OF CHARGE TO RESOLVE THE CONCERN."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375304November 18, 2020
SERVICE BRAKES
[XXX] WERE DRIVING IN THEIR 2010 FORD FOCUS AND ATTEMPTED TO STOP AT A SIGN. THE VEHICLE WOULD NOT STOP AND ACCELERATED. THE SHEPHERD WERE IN A CRISIS. THE VEHICLE JUMPED A RAILROAD TRACK, FLIPPED, AND LANDED IN AN EMBANKMENT. [XXX] AIRBAG (PASSENGER) DID NOT DEPLOY. BOTH ARE SERIOUSLY INJURED AND WOULD LIKE TO FILE A CLAIM AGAINST FORD MOTOR COMPANY REGARDING THE DEFECTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11362073September 30, 2020
ELECTRICAL SYSTEM
I WENT TO USE MY KEYLESS ENTRY AND IT WOULDN'T WORK I ASSUMED IT WAS THE BATTERY SO I CHANGED IT STILL DOESN'T WORK.SO I WAS HAVING TO UNLOCK IT BY THE KEY. I WENT TO UNLOCK MY CAR AND THE KEY WOULD ONLY TURN HALF WAY SO I HAD TO CALL A LOCK SMITH TO UNLOCK MY CAR. NOW I CANT OPEN MY DRIVER SIDE DOOR FROM THE OUTSIDE NOR CAN I LOCK MY CAR PERIOD THE LOCK BUTTON DOESN'T UNLOCK ALL THE LOCKS SOMETIMES IT DOESN'T UNLOCK ANY AND THE TWO BACK DOORS WONT EVEN OPEN HALF THE TIME EITHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348443August 10, 2020
WHEELS
I WAS TOLD BY FORD DEALER MECHANIC I HAD BAD LUG NUTS BECAUSE THEY SWELLED AND THEIR WRENCHES COULD NOT FIT THEM. HE SAID I NEEDED ALL OF THEM REPLACED FOR SAFETY SAKE. THE DEALER ADMITTED THIS WAS A MAJOR PROBLEM AND THEY HAVE DONE OTHER CARS TOO. DINO DELLA WAS THE CONTACT THERE. THIS WAS AT PARK FORD, 276 ROUTE 6, IN MAHOPAC NY 10541
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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