Ford Focus Complaints

22,326 consumer complaints on file.

#10069626January 15, 2004
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
I DRIVE A 200O FORD FOCUS LX. I HAVE HAD IT STALL OUT SEVERAL TIMES ON ME UNDER NORMAL DRIVING CONDITIONS. AT FIRST I THOUGHT IT MIGHT BE ME LEAVING IT OUT OF GEAR OR SOMETHING, BUT THEN I READ A ARTICLE IN THE NEWSPAPER STATING THAT FORD FOCUS'S HAVE A PROBLEM WITH THIS. I BROUGHT MY CAR TO THE DEALERSHIP AND HAD THEM LOOK AT IT AND THEY FOUND NOTHING WRONG WITH IT. HAS ANYONE ELSE HAD THIS PORBLEM? I DONT REMEBER WHERE I WAS THE ARTICLE BUT I WISH THAT I DID... I HAVE FOUND SEVERAL RELATED ARTICLES ABOUT FORD CARS WITH THE SAME PROBLEMS, BUT MINE WAS NOT LISTED. I AM TRYING MY BEST TO GET IT FIXED BUT WHEN I TAKE IT IN, THERES NO PROBLEM SO THEY CANT FIX IT! I WILL GO AND DO ANYTHING IN MY POWERS, GOTO LOCAL PAPERS, NEWS STATIONS, ECT... IF I HAVE TO! PLEASE HELP... DO YOU HAVE SIMILAR PROBLEMS? LETS TALK...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069628January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN JANUARY OF THIS YEAR, MY POWER LOCKS STOPED WORKING SO I BROUGHT MY CAR TO THE FORD SHOP WHERE THEY REPLACED THE LATCH ASSEMBLY, HANDLE, CABLE, AND FUSE IN THE BACK DRIVER SIDE DOOR. $350 ALL TOGETHER. THE LOCKS WORKED FINE FOR ABOUT 2 MONTHS WHEN THEY SUDDENLY WENT OUT AGAIN. AT THAT TIME I COULDN'T OPEN THE BACK DOOR AT ALL. NOT EVEN MANUALLY. I LIVED WITH IT FOR A WHILE BUT THEN THE FRONT PASSENGER SIDE DOOR DID THE SAME THING SO WITH ONLY TWO DOORS OPENING, I BROUGHT IT BACK TO THE FORD SHOP. THEY FIXED THE BACK DOOR AGAIN FOR FREE SINCE THE PREVIOUS WORK WAS STILL UNDER WARRANTY. THE FRONT DOOR HOWEVER NEEDED THE SAME AS THE BACK AND THE TRUNK BUTTON ALSO NEEDED TO BE REPLACED. THE QUOTE WAS FOR $475. I COULDN'T AFFORD THAT AT THE TIME AND DECIDED TO WAIT A LITTLE LONGER. IN THE MEANTIME, THE WINDOW ON THE SAME BACK DOOR SUDDENLY FELL INTO THE DOOR AND HAD TO BE HELD UP WITH SOME FOLDED PAPER UNTIL I COULD BRING IT IN. THE QUOTE FOR THE FRONT DOOR AS WELL AS THE WINDOW WAS OVER $700.00! THEY SAID THE REGULATOR BROKE SO THE WINDOW WOULDN'T STAY UP. APPARENTLY THAT IS IN SOME OTHER PART OF THE DOOR BECAUSE THEY SAID IT WAS NOTHING THEY DID EVEN THOUGH THEY HAD TAKEN THAT DOOR APART 2 PREVIOUS TIMES. NEEDLESS TO SAY, I GOT THE FRONT DOOR FIXED AND THE WINDOW IS STILL BEING HELD UP WITH PAPER! I HAVE HAD NOTHING BUT PROBLEMS WITH MY FOCUS AND AM ANXIOUS TO TRADE IT IN. I AM WORRIED HOWEVER, THAT SOMETHING ELSE WILL HAPPEN BEFORE I GET THE CHANCE! THE DEALERSHIP EVEN OFFERED TO LET ME TRADE IN THE CAR WITHOUT FIXING IT- NOT FOR THE PAYOFF AMOUNT- IF I GOT ANOTHER FORD. AT THIS POINT I AM HESSITANT ABOUT PURCHASING ANOTHER CAR FROM FORD. IF ANYONE ELSE IS HAVING SIMILAR PROBLEMS WITH THEIR FORD FOCUS, I ENCOURAGE THEM TO WRITE A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069637January 15, 2004
UNKNOWN OR OTHER, STRUCTURE, TIRES
I BOUGHT THIS CAR BRAND NEW IN SEPTEMBER. THE FIRST PROBLEM THE CAR HAD WAS THAT THE POLLEN FILTER BECAME BLOCKED AND IT HAD BEEN RAINING OUT SO ALL THE WATER FROM OUTSIDE CAME RIGHT INTO MY CAR AND I GOT ABOUT AN INCH OF WATER IN THE PASSENGER SIDE OF MY CAR ALL OVER THE FLOOR. THE ENXT THING THAT HAPPENED WAS MY DRIVER SIDE FRONT TIRE BLEW WHILE DRIVING DOWN A ROAD, THERE WERE NO POTHOLES AND NO CURBS THAT I COULD HAVE HIT FOR THIS TO HAPPEN. ABOUT A MONTH AFTER THIS I NOTICED THAT THE PLASTIC HAD STARTED BUBBLING UP AND PEELING ON THE LOWER B PILLAR ON THE PASSENGER SIDE OF THE CAR, ALSO THE CARPET HAD COME UNGLUED (FROM WHEN MY CAR FLOODED) AND HAD NOW PULLED AWAY FROM THE SILL. ALSO, THE WETHERSTRIPPING HAD COME UNGLUED FROM THE WINDSHIEL AND YOU CAN NOW SEE THE SHARP EDGE OF THE WINDSHEILD. MY CAR IS IN SERVICE TODAY GETTING THAT FIXED. THERE IS ALSO, STILL A RATTLING NOISE COMING FROM WHERE THE SPEEDOMETER IS. THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR AND HAS NOT STOPPED. HOWEVER, EVERY TIME I TAKE IT TO THE DEALERSHIP, IT DOES NOT MAKE THIS NOISE, SO THEY CANNOT FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069643January 15, 2004
POWER TRAIN, ENGINE AND ENGINE COOLING
I HAVE BEEN HEARING FUNNY CLUNKING NOISES FROM THE MOTOR AT HIGHWAY SPEEDS AND MORE RECENTLY THE ENGINE CUTS OUT WHEN DRIVING, ALMOST LIKE IT SLIPPED OUT OF GEAR. PEOPLE HAVE LOOKED AT IT BUT THEY SAYS ITS FINE, ITS DONE IT 4 TIMES ALREADY AND ITS KIND OF GETTING OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069651January 15, 2004
ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
ON NOVEMBER 9, 2002 WHILE DOING ERRANDS I NOTICED SMOKE COMING FROM THE ENGINE AREA OF 2002 FORD FOCUS (5 MONTHS OLD). IT WAS A WET AND RAINY DAY AND THE WINDOWS WERE FOGGING-UP. I HAD TO ROLL THE WINDOWS DOWN TO DEFROST THE LIGHT MIST ON THE WINDOWS, AS THE DEFROST BUTTON WOULD NOT WORK. THE SMOKE BECAME SO THICK I DECIDED TO PULLED OVER AND CALL FOR FORD ROAD SERVICE. BY THE TIME I WAS GIVING THE REP. MY LOCATION PEOPLE WERE RUNNING FROM THIER HOMES TO MOVE THIER CARS. I TOLD THE REP. THE CAR IS ON FIRE. I HUNG-UP AND CALLED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT RESPONDED IN LESS THAN A MINUTE. I RAN BACK TO MY NEW CAR AND WATCHED AS IT BURNED. THE FIRE DEPARTEMENT SAID THE ENGINE FIRE WAS CAUSED BY AN ELECTRICAL SHORT. I WAS ALSO TOLD THAT I PULLED OVER JUST IN TIME. MY INSURANCE COMPANY HAS NOT BEEN HELPFUL. FORD ASSURED ME THAT THEY WOULD TAKE CARE OF EVERYTHING. I AM WAITING FOR FORD MOTOR TO TAKE CAR OF EVERYTHING. I TOLD THEM IN A FAX I SENT LAST WEEK THAT I WANT THAT "BLUE OVAL" SERVICE THEY CONSTANTLY TALK ABOUT - MAYBE SOMEDAY. THANKS, DENISE KEYES
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10069672January 15, 2004
ENGINE AND ENGINE COOLING
ENGINE STALLS UNDER VARIOUS DRIVING CONDITIONS. FORD ACKNOWLEDGED THEY HAVE REDESIGNED THE CYLINDER HEAD TO CORRECT THE PROBLEM. THE VEHICAL WAS THREE YEARS OLD AS OF SEPTEMBER 30,2002. STALLING STARTED IN OCTOBER OF 2002. REPAIR IS NOT COVERED BY WARRENTEE, EXTENDED WARRENTEE DISALOWED BY THIRD PARTY INSURER WHO CLAIMED IT WAS A FORD PROBLEM. COST OF REPAIR TO FIX THE PROBLEM +$2,000. ALTERNATE PROCEDURE INVOLVES CHEMICAL CLEANING, RECOMMENDED BY DEALER WITHOUT GUARENTEE OR WARRENTEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069676January 15, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, WHEELS, POWER TRAIN, SEAT BELTS, SUSPENSION, TIRES
MY COMPLAINT IS ALL THE PROBLEMS WE HAVE HAD WITH THE FOCUS. WE HAVE HAD NUMEROUS RECALLS AND WORK DONE FROM THE DRIVERS SEAT COLLAPSING, WIRING HARNESS REPLACED, BEARINGS IN FRONT, AND REAR, BRAKE ASSEMBLY, SWAY BAR, AND HAVE HAD TO REPLACE 3 SETS OF TIRES, AND LINE UP 3 TIMES BECAUSE THEY WILL NOT MAKE GOOD AND THE CAR EATS TIRES. NOW WE HAVE 52,000 MILES ON THE CAR, AND A PIN HAS COME LOOSE AND GONE THROUGH THE TRANSMISSION, AND CASE. ALTOUGH THE DEALER HAS BEEN VERY GOOD, WE BOUGHT A NEW CAR SO WE WOULD NOT HAVE THIS HASSLE, AND THAT IS ALL WE HAVE HAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069680January 15, 2004
SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, SEAT BELTS
CAR HAS HAD THE BRAKES SERVICED A TOTAL OF FIVE TIMES AND THE CAR IS STALLING DURING ACCELERATION. THIS CAR HAS BEEN IN SHOPS FOR SEVERAL RECALLS AS WELL AS TWICE FOR IGNITION LOCK FAILURE. ONE OF OUR CHILDREN WAS TRAPPED IN REAR SEAT BY DEFECTIVE SEAT BELT & HAD TO BE CUT OUT WITH A KNIFE. CAR STALLS AFTER IT WARMS UP. DEALER SAYS IT'S FUEL PUMP BUT IF THAT WERE SO, WOULDN'T IT STALL WAARM OR COLD. I SPOKE TO AN EMPLOYEE AT ANOTHER DEALER WHO SAID FORD WAS FINDING PROBLEMS WITH SENSOR CONNECTED WITH COOLING SYSTEM. WHO DO I BELIEVE? THEY WANT TO CHARGE US $700 TO REPLACE FUEL PUMP THAT PROBABLY WORKS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069681January 15, 2004
SERVICE BRAKES, HYDRAULIC, POWER TRAIN, TIRES, ENGINE AND ENGINE COOLING
THE REASON SOME OF THESE ARE NOT DATED IS BECAUSE THE PROBLEMS KEEP ON PERSISTING THEY SAY THEY CAN NOT FIND OUT WHAT THE PROBLEM IS. MY CAR DIES ON ME AND THE CAN NOT FIND THE CAUSE. IT MAKES A WINDING SOUND WHEN I TAKE OFF AND STILL THEY CAN NOT FIND THE CAUSE. MY GEARS ALWAYS WIND AND AS SOON AS I GET IT OUT OF THE SHOP ABOUT ONE TO TWO WEEKS LATER IT IS DOING IT AGAIN, WHEN I AM DRIVING IT JERKS LIKE IT WANTS TO DIE OR GO OUT OF GEAR(KEEP IN MIND I HAVE HAD THESE PROBLEMS A COUPLE OF MONTHS AFTER I BOUGHT IT). I HAVE HAD TO REPLACE THE TIRES TWO TIMES I AM ON MY THIRD SET OF TIRES AND THEY ARE MESSED UP NOW. I AM NOT A BAD DRIVER I KNOW IT IS NOT ME I HAVE A CHILD THAT IS CONSTANTLY WITH ME I DO NOT DRIVE CRAZY TO MAKE ALL OF THESE PROBLEMS HAPPEN. I HAVE HAD THE BRAKE REPLACED ONCE ALREADY AND NOW THEY ARE SQEEKING AGAIN. MY CAR CIGARETTE LIGHTER KEEPS ON BURNING OUT. I JUST GET SO FRUSTRATED THAT I AM SPENDING ALL OF THIS MONEY FOR THEM TO WORK ON MY CAR WITH THE WARRANTY AND THEN TELL ME THEY DON'T KNOW WHAT THE PROBLEM IS AND NOW THE WARRANTY IS OUT I HAVE TO PAY FOR THIS PEICE OF JUNK. I HAVE HAD 2 OTHER CARS AND THEY NEVER GAVE ME ANY PROBLEMS AND KNOW I AM STUCK UNHAPPY EVERYDAY WITH THIS CAR I CAN NOT STAND TO DRIVE, I FEEL UNSAFE IN IT EVERYDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069693January 15, 2004
STEERING, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
HAVE HAD NOTHING BUT TROUBLE WITH MY FOCUS THE BRAKES WORE DOWN WHILE I WAS ON VACATION AND I WAS STUCK DRIVING FOR A BIT ON METAL TO METAL....WHICH RUINED MY ROTOR.....THEN THE BATTERY AFTER ALMOST 3YRS. HAS CAUSED MY CAR TO NOT WANT TO START TWICE......EACH TIME I HAVE HAD TO CLEAN OFF THE BUILT UP ACID ON THE BATTERY SO THAT A CLEAN CONNECTION CAN BE MADE.....THE PAINT KEEPS ON CHIPPING, MY ANTEENA HAS BECOME FRAYED, JUST RECENTLY MY CAR'S STEERING WHEEL LOCKED UP ON ME AND THE KEY WOULDN'T TURN IN THE IGNITION......IT IS IN THE SHOP AS I WRITE THIS.....AND FROM WHAT I HAVE HEARD I AM NOT THE FIRST PERSON TO HAVE HAD A PROBLEM WITH THE CYLINDER.......THE CAR SEEMS TO BE SLUGISH WHEN ON THE INERSTATE.......THE FOCUS IS A DANGEROUS CAR AND FORD CO. NEEDS TO DO SOMETHING ABOUT IT..... JEREMY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10069728January 15, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
AIR HAS NOT WORKED PROPERLY FROM PURCHASING THE CAR NEW. I PURCHASED THE CAR IN WA STATE AND HAVE MOVED TO OHIO. I AM NOW TOLD THAT EVEN THOUGH THE PROBLEMS STARTED PRIOR TO THE WARRANTY EXPIRING, SINCE I BOUGHT THE CAR FROM ANOTHER DEALER, I WILL HAVE TO PAY FOR ANY FUTURE PROLEMS MYSELF. FUEL, FORD KNOW THIS IS A PROBLEM, AND REFUSES TO TELL ME IF THE NEW FUEL PUMP I HAD THEM PUT IN IS AN OLD PUMP OR A NEW ONE WITHOUT THE PROBLEMS. OTHER, EXHAUST LEAK, I WAS TOLD I HAD AN EXHAUST LEAK, BUT THE ENGINE STILL SOUNDS VERY KNOCKY. I AM 4TH GENERATION FORD, MY SISTER WAS ALSO AND NOW BUYS ANYTHING BUT FORD, THIS WILL ALSO BE MY LAST FORD, BUT ANY CASH BACK WOULD BE GREAT AFTER BUYING THE MOST EXPENSIVE PIECE OF JUNK I HAVE EVER HAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069756January 15, 2004
SERVICE BRAKES, HYDRAULIC, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
CURRENT MALFUNCTION IS HESITATION AND ENGINE STALL AND BRAKE FAILURE. MY CAR IS ALMOST 2 YEARS OLD AND WITHIN THAT TIME PERIOD I HAVE EXPERIENCED THE FOLLOWING MALFUNCTIONS: WINDSHIELD WIPER, AIR CONDITION, ELECTRIC WINDOW, BRAKES, STRUTS, RUSTED ROTOR, IGNITION SWITCH, ELECTRICAL SHORTS(FLASHING DASH), ENGINE HESITATION/STALL, BLOWN FUSES WHERE CAR WOULD NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069772January 15, 2004
AIR BAGS
SINCE THE CRASH JUST HAPPENED YESTERDAY (12/22/02), I DO NOT HAVE AN ESTIMATED REPAIR COST YET, BUT MY FEELING IS THAT EITHER THE BILL WILL BE VERY HIGH OR THE CAR WILL BE TOTALED. MY 16 YEAR OLD DAUGHTER WAS DRIVING. SHE WAS DOING ABOUT 30 MPH ON THE DIRT ROAD NEAR OUR HOUSE. A DOG RAN OUT IN FRONT OF HER. SHE TRIED TO STOP QUICKLY; THE CAR SPUN OUT OF CONTROL AND SHE HIT AN EMBANKMENT/DITCH. THE AIRBAGS DEPLOYED, AND SHE RECEIVED 2ND DEGREE BURNS ON HER LEFT ARM FROM THE AIRBAG, AS WELL AS A BURN ON HER CHEST FROM THE SEATBELT. SHE ALSO RECEIVED A BLOODY NOSE FROM THE IMPACT OF THE AIRBAG. WE WERE ABLE TO BRING HER HOME FROM THE EMERGENCY ROOM, SO WE ARE GRATEFUL, BUT WE ARE VERY CONCERNED ABOUT HOW SHE COULD HAVE BEEN BURNED MORE SERIOUSLY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10069776January 15, 2004
STEERING, SUSPENSION
THIS PROBLEM JUST HAPPENED YESTERDAY. MY DAUGHTER WAS MAKING A TURN, AND THE CVC JOINT COMPLETELY FELL APART. SHE LOST ALL STEERING CAUSING HER TO HIT A CURB. WE HAD THE CAR TOWED TO THE DEALER WHERE WE BOUGHT IT ONLY A MONTH AGO. THEY ARE REFUSING TO FIX THE CAR SAYING THAT SHE WAS IN AN ACCIDENT CAUSING THE JOINT TO FALL APART. THIS IS NOT THE CASE. WE ARE NOT SURE WHAT TO DO, AND NEED HELP. THIS IS A TERRIBLE DEFECT, AND IF SHE HADN'T HAVE BEEN GOING SLOW, SHE COULD HAVE BEEN KILLED. IS THERE ANYONE WHO CAN HELP US, AS WERE NOT SURE WHAT STEPS TO TAKE TO GET THE PUBLIC ATTENTION ABOUT A POSSIBLE KILLER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10069783January 15, 2004
UNKNOWN OR OTHER, WHEELS
THE IGNITION SWITCH BROKE. THE KEY WOULD ONLY GO IN HALF WAY. THIS HAPPENED ALL OF A SUDDEN, NO WARNING. WE DROVE THE CAR TO MY WIFES APARTMENT AT SCHOOL TO CHANGE FOR OUR DAUGHTERS PRE-GRADUATION DINNER AND WHEN WE WENT BACK OUT TO LEAVE THE KEY WOULD NOT GO INTO THE IGNITION. THIS WAS ON A FRIDAY NIGHT AND GRADUATION WAS THE NEXT DAY AT 10:30. WE CONTACTED THE LOCAL MARQUETTE, FORD DEALER CROWN MOTORS AND THEY HAD TO TOW THE CAR IN. THE CAR WAS LOCKED IN PARK AND THE STEERING WHEEL WAS LOCKED. WE WERE NOT THERE WHEN THEY TOWED IT AWAY BUT MY WIFE WAS STUCK IN MARQUETTE UNTIL THE FOLLOWING THURSDAY WAITING TO GET THE IGNITION REPLACED. THE DEALER SAID THEY HAD TO DRILL OUT THE OLD SWITCH TO REMOVE IT. THE NEW SWITCH WAS CODED TO OUR OLD KEY SO THAT WAS GOOD AND THE CROWN FORD DEALER WAS VERY NICE AND ACCOMODATING TO MY WIFE. WE WERE TOLD WHEN WE BOUGHT THE CAR FROM BESSEMER AUTO THAT THIS WAS A "PROGRAM CAR" BUT FOUND OUT THROUGH THE INTERNET THAT IT WAS A RENTAL CAR. I DON\\'T THINK A RENTAL CAR IS THE SAME AS A PROGRAM CAR. I AM 67 YEARS OLD AND HAVE OWNED MANY CARS OVER THE YEARS AND I HAVE NEVER HAD AN IGNITION SWITCH BREAK TO THE POINT THE KEY WOULD NOT GO IN. AT 37000 MILES NOT GOOD DEPENDABILITY. MY JEEP HAS 143,000 AND THE IGNITION WORKS FINE AND I STOP AND START A LOT. I AM ALMOST AFRAID TO KNOW ANY MORE ABOUT THE FOCUS PROBLEMS. MY WIFE REALLY LOVES THIS CAR BUT IS NOW VERY UNSURE OF ITS DEPENDABILITY. SHE DRIVES HOME FROM SCHOOL AT NIGHT SOMETIMES AND STOPS AT A VERY REMOTE STATION FOR A BREAK AND TEA. HAD THIS HAPPENED THERE SHE WOULD HAVE BEEN IN A REAL FIX SINCE THE CLOSEST DEALER EITHER WAY IS 80 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069785January 15, 2004
SERVICE BRAKES, HYDRAULIC, EQUIPMENT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, FUEL SYSTEM, GASOLINE, STRUCTURE, ENGINE AND ENGINE COOLING
MY 2000 FORD FOCUS HAS HAD PROBLEMS STARTING 2 MONTHS AFTER I PURCHASED IT. IT'S BEEN IN 6 TIMES FOR EXCESSIVE BRAKE NOISE AND OR SQUEALING. THE DOOR HINGES WERE SQUEEKING AND HAD TO BE REPLACED DUE TO MISALIGNMENT..IT TOOK 5 TIMES TO DETERMINE THIS. WEATHER STRIP MOLDING HAS BEEN REPLACED DUE TO FALLING APART AROUND THE HEADLIGHTS. THE CD PLAYER/STEREO WAS REPLACED WITH A NEW FACTORY MODEL WHEN CD PLAYER WOULD NOT WORK PROPERLY. THE "NEW" MODEL WAS REPLACED YET AGAIN DUE TO CODING SEEN AND NO NUMBERS IN THE WINDOW DIGITAL AREA. THE FUEL PUMP WAS REPLACED AFTER STALLING MORE THAN 50 MILES FROM HOME...STILL DOES NOT RUN UP TO PERFORMANCE. FUEL AREA REWORKED AGAIN. WOULD NOT START DUE TO BATTERY CABLE. FORD NEEDS TO DISCONTINUE THIS MODEL UNTIL THEY CAN FIX THE PROBLEMS IT HAS WITH IT. THEY ALSO NEED TO GET ALL FOCUS MODELS OFF THE ROAD, THEY ARE SAFETY HAZZARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069792January 15, 2004
SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, SUSPENSION, WHEELS
MY DAUGHTER SLAMMED ON THE BRAKES AT 40MPH AND THE VEHICLE STEERING WHEEL JERKED TO THE RIGHT AND SHE FELT A DROP IN THE LEFT FRONT SIDE OF THE CAR, THE CAR STARTED SLIDING AND HIT A CURB. WHEN THE CAR CAME TO A STOP THE FRONT LEFT WHEEL WAS BROKE OFF. A TOW TRUCK TOOK IT TO THE FORD DEALERSHIP. THEY SAID IT NEEDED A CONTROL ARM; HUB ASSEMBLY; TIE ROD END; TIRE & WHEEL; AXLE; BRAKE LINE; BRAKE PADS & ROTOR; TRANS PAN AND INNER TIE ROD. THEY CONCLUDED IT WAS IN AN ACCIDENT AND IT WAS HER FAULT AND THE COST WOULD BE $2,387.77 JUST FOR THE MECHANICAL ONLY. SHE PURCHASED THE CAR SEPTEMBER OF 2002, PUTTING OVER $8,000.00 DOWN ON THE DAY OF PURCHASE WITH A REMAINING BALANCE OF $6,000.00. AT THE TIME OF THE ACCIDENT SHE HAD NO INSURANCE. I BELEIVE THERE WAS A PROBLEM WITH CAR TO CAUSE IT TO GO OUT OF CONTROL, AND FEEL FORD NEEDS TO ADDRESS IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10069809January 15, 2004
STEERING, SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, WHEELS, TIRES, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING, STRUCTURE, EQUIPMENT:ELECTRICAL
THERE IS JUST TO MUCH PAPERWORK TO COPY OUT, BUT WOULD LIKE TO MAIL COPIES. I AM GOING TO PICK UP CAR THIS AFTERNOON JUST HAD SECOND FUEL PUMP FITTED AND NEW GAS TANK. TO DATE NO RECALL INFO RECEIVED BY POST. HOWEVER I HAVE BEEN DRENCHED WITH GAS ON MORE THAN ONE OCCASSION WHILE FILLING CAR. I HAVE NEARLY BEEN KILLED WHEN CAR CUT OUT AT 55MPH ON HIGHWAY NARROWLY MISSED BY TWO OTHER MOTORISTS. VEHICLE HAS 38,000 MILES & HAS HAD THE FOLLOWING REPAIRS. 1/COUNTLESS ENGINE SENSORS 2/FOUR NEW TYRES 3/NEW FRONT BRAKE PADS 4/NEW FRONT BRAKE ROTAS 5/NEW FRONT WHEEL BEARINGS 6/TWO FUEL PUMPS 7/ONE FUEL TANK 8/WAITING FOR THIRD SET OF A FRAME PLASTIC COVERS 9/THREE STEREO PLAYERS 10/TRACKLINK RESET THREE TIMES 11/STILL HAVE REALY NOISY BRAKES 12/ENGINE SOUNDS LIKE 10 YEAR OLD CAR 13/REAR PASSENGER WINDOW WORKS WHEN FEELS LIKE IT 14/RIGHT HAND DOOR SPEAKER SOUNDS AS IF BROKEN 15/NEW TIRES FITTED SHOWING SIGNS OF ODD WEAR 16/TAIL GATE LEAKES WATER 17/ THOUGHT LINCOLN/MERCURY DEALER MIGHT GIVE BETTER RESULTS NO JUST LONGER WAIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069817January 15, 2004
UNKNOWN OR OTHER
I LEASED A 2000 FORD FOCUS FEBRUARY 16, 2002 THINKING THAT THIS WAS A GOOD INVESTMENT. I WAS WRONG. I HAVE HAD 3 RECALLS ON THE VEHICLE AND YES FORD FIXED THEM FOR FREE. NOW MY KEY IS STUCK IN MY IGNITION AND WILL NOT COME OUT NOR TURN TO START THE CAR. I DO NOT HAVE $500 TO FIX THE VEHICLE AS I AM A SINGLE PARENT BARELY MAKING ENDS MEET. I WAS TOLD THAT MY WARRANTY EXPIRED, THEREFORE I WOULD HAVE TO PAY THE EXPENSE. I DO NOT HAVE A CAR AND BECAUSE OF THIS, I WAS FORCED TO LEAVE MY JOB. I ALSO HAVE TO FIND A RIDE FOR MY 4 YEAR OLD SON TO GET BACK AND FORTH TO SCHOOL EVERYDAY. BAD INVESTMENT, I THINK SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069854January 15, 2004
UNKNOWN OR OTHER, WHEELS
I LOST CONTROL OF MY CAR; THE BACK TIRES WERE UNCONTROLLABLE, I WAS UNABLE TO KEEP MY VEHICLE UNDER CONTROL BECAUSE OF THIS GREAT SHAKING/SWAYING FROM THE REAR OF THE CAR. AFTER THE ACCIDENT I NOTICED THAT THE LEFT REAR WHEEL WAS LOOSE AND ASKEW. BECAUSE I WAS UNABLE TO CONTROL MY VEHICLE, MY CAR ROLLED TWICE DOWN AN EMBANKMENT. THE AIRBAG DEPLOYED, AND I RECEIVED A QUITE SUBSTANTIAL BURN ON MY LEFT WRIST.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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