Ford Focus Complaints

22,326 consumer complaints on file.

#11563050January 2, 2024
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the gear shifter failed to function as intended. The contact stated that the gear shifter failed to shift into reverse. The vehicle was taken to the dealer where it was diagnosed with failed clutch accelerator sensor and the contact was informed that the clutch accelerator sensor needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562928January 1, 2024
POWER TRAIN
Jerking on first and second gear shutterings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562707December 30, 2023
FUEL/PROPULSION SYSTEM
Check engine light keeps coming on and it give error EVAP control system fault/unable to bleed up fuel tank vacuum
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562738December 30, 2023
FUEL/PROPULSION SYSTEM
Vehicle will stale after driving for some time engine light shows fuel system issue similar similar to other Ford focus models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562519December 29, 2023
POWER TRAIN
Transmission control module went at 85,000 miles cost me 3500 in repair. Causing the clutch and clutch solenoids to go early.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562534December 29, 2023
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
[XXX] daughter was driving her car on I87 in Albany NY when oil pressure light went on and car speed dropped from 65 to less than 30 while in middle lane of interstate forcing her to cross over lanes onto shoulder roadway and exit ramp where it lost all power. Have learned that the oil belt system failed without any warning or notice causing incident. Have since learned that vehicle motor has been damaged beyond repair and needs replacement. Contact with 4 separate representatives of FORD Customer Service has resulted in FORD denying our requests for assistance to replace the motor. Car is a 2016 Ford Focus SE with the 1.0 liter motor with 81,000 miles. Well maintained with records as needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562602December 29, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The contact pulled over to the side of the road. The contact added fuel to the vehicle and was able to restart the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the fuel tank had collapsed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 196,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562659December 29, 2023
ENGINE
Oil pump belt failed at a little over 50,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562673December 29, 2023
ENGINE, POWER TRAIN
The transmission is slipping on my 2017 Ford Focus. There is delayed braking, acceleration and harsh vibrations. There is already a recall on 2011-2016 ford transmissions. 2017 needs to be included!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562691December 29, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
Yes it is available for inspection if you choose to do so. Roughly a month ago my transmission shifted into neutral while trying to merge onto the interstate. It bucked around and eventually caught the right gear, and the problem persisted the next 15 miles to my destination, as well as the 15 miles home. I couldn't afford to take it to the shop, so I didn't drive it for a couple weeks. I then had some responsibilities to take care of, and the car was so much worse this time. Trying to accelerate from 0mph was hit or miss, and any time I went over 10 mph it would shift back and forth from neutral to a lower gear than it should have for the speed I was going, then back to neutral. It loses power or shifts into neutral driving down the interstate sometimes, or going up hills. I almost slid down a hill backwards the other day because I was in neutral (even tho my gear shift was in Drive). Sometimes when trying to stop, the car lunges forward while my foot is on the brake. It felt like I was driving a standard again - not safe at all. My check engine light has been on for a month or two due to an O2 sensor issue, but otherwise I had no warning lights displayed. I had a mechanic hook up a code reader a few days ago and the code that popped up is P07A3. I have yet to take it in for repairs, as I cannot afford to pay thousands of dollars for Ford's intentional manufacture of faulty machinery. I still owe $11,000 on this car, there is no way I can afford to buy another one, or to fix this piece of junk. Happy 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562450December 28, 2023
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated that while depressing the accelerator pedal, the vehicle started jerking. No warning lights were illuminated during the failure. The vehicle was taken to an independent mechanic but the mechanic stated that he would not repair the vehicle. The vehicle was then taken to a Ford dealer where it was diagnosed with a wiring failure. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the camshaft needed to be replaced. The vehicle was repaired; however, the failure persisted. The check engine warning light was then illuminated. The vehicle was taken back to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The manufacturer was contacted, and a case was opened. The failure mileage was 199,862.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562465December 28, 2023
POWER TRAIN
Symptoms began 2020 with grinding and vibrating when automatic shift from A stop to first gear especially on inclines. Dealer inspected transmission and found excessive clutch residual, replaced the duel clutch, cleaned clutch housing, and reset the transmission 11-17-2020. Symptoms have re started 2023. Clutch and transmission issues can lead to leaks and fire risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562344December 28, 2023
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated that vehicle intermittently hesitated while in second gear. There was no warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was performed; however, the mechanic was unable to diagnose the failure. The failure persisted, and the vehicle was taken back to the dealer where a service tech drove with the contact. The service technician witnessed the vehicle jerking while in second gear. The service tech informed the contact that the clutch assembly needed to be repaired. The contact was also informed that there were no recalls on the vehicle. The vehicle was not repaired but remained with the dealer. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562346December 28, 2023
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while depressing the brake pedal, the vehicle came to a complete stop, and the transmission inadvertently downshifted. The vehicle then jerked forward. Additionally, the transmission failed to shift into gear. The vehicle was taken to the dealer, where it was diagnosed that the clutch forks, transmission, and activator were faulty, and determined that the clutch, clutch forks, and activator needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562368December 28, 2023
ELECTRICAL SYSTEM
When weather began to get cold in 2023, the car's Sync system and all associated electronics (back up camera, usb ports, radio, navigation, touch screen, etc.,) went dark. At first 30% of the time, but within weeks the system was dead. Looking online, we found many other people having similar experiences with Ford products. The Ford dealership who serviced the problem said it was very common in Ford 150s. At first the component would fail and turn off and on intermittently. There was no warning. It would cut out or resume mid trip. Within a day or so, failure and possible resumption only happened when the car was turned on from a full stop and key removal. Updating the Sync system was not an option as it would go black or not connect to any methods. Dealership was unable to attempt an update as well. The part was replaced by a ford dealership. I no longer have it but they may. This puts myself and others at risk for multiple reasons a) Backup Camera display failing unexpectedly, b) navigation system failing unexpectedly, c) electrical component failure in the car may lead to other electrical systems failing. The issue was investigated and reproduced by Lilliston Ford in Vineland, NJ on Dec 21, when they deemed it a failure of the AIMS component and said it required full replacement. It was at this time they indicated that they are seeing it in other Ford vehicles. There were no symptoms. It was a fairly rapid degeneration from "sometimes" to "constant" failure within 2-3 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562372December 28, 2023
ENGINE
The dealership told me that I need a new engine and they said that the engine was poorly made but that there was nothing they could do to help with the cost. I only have 103,947 miles on the vehicle and kept up routine maintenance. The dealer said that Ford is likely to recall this engine. I also tried to call Ford corporate customer support for assistance and they said they were unwilling to help at all. There is a safety issue with the coolant system that causes engine failure. The diagnostic is to replace the entire engine. There are safety bulletins that exist but no assistant other than replacing a failed engine with another poorly made engine. This should not be legally allowed to occur. The consumer is helpless here. Please help me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562378December 28, 2023
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle lost motive power, shuddered, and failed to properly accelerate with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission actuators and clutch were faulty needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 103,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562406December 28, 2023
FUEL/PROPULSION SYSTEM
This year make and models have an recall #19v51500 due to this recall their is a canister purge valve need to be replace. so i buy a vehicle and its has a problem with purge valve and the Ford company refuse it to fix this issue under the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562079December 27, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while driving 5 MPH, the transmission was shifted from 1st to 2nd gear, and the vehicle jolted forward, then failed to accelerate immediately. Additionally, the transmission was slipping. The failure persisted while driving at 20 MPH when the transmission was shifted from 2nd to 3rd gear with the RPM fluctuating and the engine revving. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the dealer had previously replaced the transmission and reprogrammed the TCM; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562170December 27, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the transmission hesitated. The vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus