Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10440058December 15, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT NOTICED A STRONG ODOR WHEN THE VEHICLE WAS SHUT OFF. THE VEHICLE WAS STARTED AND AFTER DRIVING TWO BLOCKS, SMOKE WAS SEEN COMING FROM THE ENGINE. THE CONTACT OPENED THE HOOD AND FOUND THAT A FIRE HAD STARTED NEAR THE ENGINE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RESPONSE. THE CURRENT AND THE FAILURE MILEAGES WERE 130,000. A REPORT WAS TAKEN BY THE FIRE DEPARTMENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10439445December 12, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE AUTOMATIC LOCKS WERE DEFECTIVE AND THE REAR DRIVER SIDE DOOR COULD NOT BE OPENED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 103,000. UPDATED 02/03/12*LJ THE CONSUMER STATED ALL OF THE DOORS BECAME SLUGGISH. THE FUSE FOR THE POWER DOOR LOCKS FAILED. THE FUSE WAS REPLACED AND FAILED AGAIN. THE DRIVER'S SIDE DOOR STOPPED OPENING AND WOULD NOT UNLOCK. UPDATED 02/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436434November 19, 2011
STEERING
I WAS ON MY WAY TO WORK WHEN THANKFULLY I DECIDED TO STOP AT THE GAS STATION AND GET GAS. AS I WAS GETTING OUT OF MY CAR I LIGHTLY TAPPED THE STEERING WHEEL AND IT POPPED OFF. I FREAKED OUT AND LOOKED AT WAS HAPPENED ALL MY STEERING WHEEL WAS HANGING BY WAS THE WIRES TO MY HORN AND AIRBAG. I HAD TO GET IT TOWED BACK TO MY HOUSE. I CALLED FORD HEADQUARTERS AND TOOK IT TO THE DEALERSHIP AND ASKED IF THEY COULD FIX IT FOR FREE SINCE THERE ARE RECALLS ON THAT CAR. THEY REFUSED AND STATED ITS MY RESPONSIBILITY TO FIX THE CAR OUTSIDE OF THE WARRANTY STAGE. I UNDERSTAND THAT BUT IT'S NOT LIKE IT'S SOMETHING LITTLE THAT BROKE OR SOMETHING INSIDE THE ENGINE. IT'S THE STEERING WHEEL. YOU CAN'T DRIVE WITHOUT THAT AND THAT'S NEVER SUPPOSED TO BREAK. I'M SO UPSET NO BODY EVEN TRIED TO HELP ME AT FORD. I'M NEVER BUYING ONE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436102November 16, 2011
STEERING
STEERING COLUMN LOCKED UP AND WILL NOT ALLOW KEY TO TURN IN IGNITION, CANNOT GET STEERING COLUMN TO UNLOCK NO MATTER WHAT IS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435168November 10, 2011
ELECTRICAL SYSTEM:IGNITION
I HAVE BEEN RESEARCHING THE ISSUE AND WHILE IT DOESN'T FIT WITHIN THE TRADITIONAL CONSTRAINTS OF A SAFETY COMPLAINT, IT IS INDEED A SAFETY HAZARD. THE IGNITION COLUMN OF THE 2000 FORD FOCUS WILL "LOCK" AS I WAS TOLD BY THE SERVICE REPRESENTATIVE AT A FORD DEALERSHIP. LUCKILY, THIS HAPPENED TO ME IN MY DRIVEWAY. HOWEVER, IF THIS WERE TO HAPPEN TO SOMEONE IN A REMOTE AREA, THEY WOULD BE STRANDED BY A PROBLEM THAT THEY HAVE NO CONTROL OF OR ANY IDEA THAT IT MAY HAPPEN. THE SERVICE REP TOLD ME THAT THERE WAS NOTHING I COULD HAVE DONE TO PREVENT THIS PROBLEM, AND THERE WAS NO WAY I COULD FIX UNLESS I CAME TO A DEALERSHIP. IF SOMEONE HAS A FAMILY OF FOUR (SUCH AS THE PEOPLE I BOUGHT THIS FROM) AND THEY ARE STRANDED IN THE MIDDLE OF NOWHERE, BASICALLY A DEFAULT WITH A KEY TUMBLER IS TO BLAME. THIS SEEMS UNFAIR TO THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433156October 28, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT WAS DRIVING 5 MPH WHEN THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED HEAD ON INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 74,999.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10430907October 20, 2011
ELECTRICAL SYSTEM
PUT THE KEY IN IGNITION WOULD NOT TURN. TRIED FOR OVER 2 HOURS. HAD CAR TOWED TO FORD DEALER. AFTERWARD SAW ONLINE THIS PROBLEM HAPPENS ALOT ON THIS MODEL. THIS IS A USED CAR WE BOUGHT FOR OUR DAUGHTER. SHE WAS STRANDED OVER 3 HOURS AND 50 MILES AWAY. FORD KNOWS OF THIS PROBLEM AND DOES NOT ADDRESS IT. THIS IS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432279October 20, 2011
ELECTRICAL SYSTEM, STEERING
THE IGNITION ON MY 2000 FORD FOCUS IS DEFECTIVE IN THAT THE KEY DOES NOT GO ALL THE WAY INTO THE IGNITION. THIS PROBLEM APPEARS TO BE SYSTEMIC WITH THE FOCUS. THE CAR IS STRANDED IN THE PATH OF ONCOMING CARS AND PRESENTS A DANGER TO THE PUBLIC. SYSTEMIC ISSUES ACROSS A LARGE SPAN OF VIN NUMBERS PRESENT A SAFETY ISSUE AND A GENERAL PUBLIC NUISANCE. CARS ARE STRANDED IN INTERSECTIONS AND PLACES OF BUSINESS BECAUSE OF DEFECTIVE IGNITIONS THAT ARE KNOWN TO FORD. THESE ISSUES ARE ON BLOG SITES IN LARGE NUMBERS. I TRUST THE TRANSPORTATION AND SAFETY BOARD WILL RECOGNIZE THE SIGNIFICANCE OF THIS PROBLEM. I AM REQUESTING AN INVESTIGATION THAT I AM SURE WILL REVEAL PUBLIC SAFETY CONCERNS BY THE SHEER NUMBER OF INCIDENTS OF THIS IGNITION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428720October 4, 2011
ENGINE AND ENGINE COOLING
DAUGHTER BOUGHT THE 2000 FORD FOCUS ON 03/01/2011 FROM A DEALERSHIP IN WICHITA, KANSAS. IN APRIL 2011 THE ROD WENT THROUGH THE SIDE OF THE ENGINE, NEARLY CAUSING AN ACCIDENT WITH 3 OTHER CARS ON THE HIGHWAY BETWEEN WICHITA AND TOWANDA, KANSAS. TOW TRUCK TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD WE WOULD BE RESPONSIBLE FOR 1/2 THE COST OF ANOTHER ENGINE AND LABOR, WHICH WAS OVER $4,000.00 (OUR SHARE WOULD BE OVER $2,000.00). STILL HAVING TO PAY THE LOAN ON A CAR THAT IS NOT RUNNING AND FULL COVERAGE INSURANCE, CAUSE THE CAR IS ON A LOAN THROUGH THE DEALERSHIP. I'VE CALLED A NUMBER OF TIMES TO THE DEALERSHIP ABOUT THIS PROBLEM WITH NO HELP. I'VE TRIED TO FIND OUT IF THERE WAS ANY RECALLS ON THE RODS GOING THOUGH THE ENGINES ON THIS YEAR, MAKE AND MODEL OF THIS CAR. NO LUCK. I LOOKED UP THE KELLY BLUE BOOK VALUE OF THIS CAR, IN FAIR CONDITION IS ONLY: $1,375.00 FOR TRADE-IN-VALUE. PLEASE HELP IF YOU CAN!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428016September 30, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 FORD FOCUS. WHILE THE VEHICLE WAS PARKED THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THERE WERE FRACTURES IN THE HEAD GASKET AND THE ENGINE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,327.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427694September 28, 2011
AIR BAGS
WHILE MY MOTHER WAS DRIVING, THE FRONT PASSENGER SIDE AIRBAG DEPLOYED. IT SMASHED THE WINDSHIELD AND GLASSES WERE FLYING ALL OVER HER. SOON AFTER SHE CAME TO A COMPLETE STOP, SHE SMELLED A FUME ODOR AND THINKING THE CAR IS CATCHING FIRE. SHE RUSHED TO OPEN THE DOOR TO GET OUT. ON HER WAY OUT THE DRIVER SIDE AIRBAG DEPLOYED HITTING HER RIGHT SHOULDER. WE CONTACTED FORD MOTOR COMPANY FOR FAULTY AIRBAGS ISSUE BUT THEY REJECTED RESPONSIBILITY AND TOLD US TO CONTACT OUR INSURANCE. OUR INSURANCE REFUSED OUR CLAIM STATING IT WAS THE MANUFACTURE WHO SHOULD BE LIABLE. PLEASE HELP US. THANK YOU. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425058September 12, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE MECHANIC ADVISED THAT THE FUEL PUMP HAD MALFUNCTIONED WOULD NEED TO BE REPLACED. THE CONTACT STATED CALLED THE MANUFACTURER REGARDING THE FUEL PUMP AND THE MANUFACTURER STATED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 37,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421542August 26, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE BATTERY CABLES HAD MELTED. AFTER MOVING THE BATTERY CABLES THE VEHICLE RESTARTED AND THE CONTACT WAS ABLE TO DRIVE WITH CONSTANT DECELERATION. THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE CONTACT STATED THAT THE WIRES HAD COMPLETELY BURNT WITH TIME AND HE HAD THE WIRES REPLACED. THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 02V288000 (ELECTRICAL SYSTEM:BATTERY:CABLES) BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10419515August 15, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE VEHICLE WOULD HESITATE AND FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE SINCE THE VEHICLE WAS OVER THE STATUTE OF LIMITATION ON NHTSA RECALL CAMPAIGN NUMBER: 03V482000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417711August 5, 2011
UNKNOWN OR OTHER
THE GAS PEDAL GOT STUCK AND WE WERE IN A CAR ACCIDENT. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10415366July 27, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THERE WAS A NOISE COMING FROM THE ENGINE WHERE THERE WAS A HOLE IN THE BACK OF THE ENGINE BLOCK. THIS CAUSES THE ENGINE TO LOCK -UP. THE DEALER WAS CONTACTED WHO STATED THERE ARE NO RECALLS OR WARRANTY ON THIS FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THERE ARE NO RECALLS OR WARRANTY FOR THIS FAILURE. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 94,530 AND THE CURRENT MILEAGE WAS 95,000. FORM RETURNED NO CHANGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415425July 27, 2011
AIR BAGS:FRONTAL
HELLO! I WAS INVOLVED IN A COLLISION YESTERDAY WHERE I WAS REAR ENDED BY A SOMEONE DOING 35 MPH. I WAS AT A COMPLETE STOP. HIS COLLISION WITH ME SENT MY CAR INTO THE CAR IN FRONT ME. IT TOTALED THE FRONT END AND BENT THE FRAME IN THE BACK. MY AIR BAG NEVER DEPLOYED. I THINK THAT FORD SHOULD BE HELD LIABLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10413591July 19, 2011
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, SHE NOTICED A LOUD BANGING NOISE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THE FRAME WAS FRACTURING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413668July 19, 2011
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
WE OWN A 2000 FORD FOCUS ZX3 AND THE RIGHT PASSENGER HEADLIGHT IS DEFECTED. IT LOOKS TO HAVE OXIDATION BUT AFTER TRYING TO CLEAN THE HEADLIGHT WE CAN NOT DO SO..AFTER OBSERVING ALOT OF FORD FOCUS' WE HAVE NOTICED THAT ALL OF THEM HAVE THE SAME PROBLEM. IS THERE A RECALL FOR THIS? PLEASE LET US KNOW. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412707July 12, 2011
SEAT BELTS
THE FORD FOCUS COLLIDED HEAD-ON WITH A PLYMOUTH NEON THAT WAS ON A DARK ROADWAY WITH ITS LIGHTS OFF AFTER A PRIOR COLLISION. THE BUCKLE PRETENSIONER FOR THE FORD DRIVER FIRED, BUT THE RETRACTOR DID NOT LOCK ALLOWING THE DRIVER TO STRIKE HIS HEAD ON THE WINDSHIELD. THERE WAS MATERIAL WORN AWAY FROM THE B-PILLAR FROM THE RAPID EXTENSION OF WEBBING, AND LATCH PLATE HAD A CHANNEL CARVED INTO THE PLASTIC, WHERE THE WEBBING RAPIDLY PASSED THROUGH THE LATCH PLATE. THERE WAS NOT EVIDENCE THAT THE SEAT BELT WAS ABLE TO PROVIDE ANY SIGNIFICANT RESTRAINING FORCE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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