Ford Focus Complaints

22,326 consumer complaints on file.

#11643487February 18, 2025
ENGINE AND ENGINE COOLING
The contact called on behalf of the owner of a 2017 Ford Focus. The contact stated that while driving approximately 65 MPH, the "Service Immediately" message was displayed, and the vehicle started losing motive power and stalled. The contact was unable to restart the vehicle and the vehicle was towed to a local dealer. The vehicle was diagnosed, and it was determined that the oil pump had failed and caused damage to the engine. The dealer related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer informed the contact that the engine and oil pump needed to be replaced; however, the parts to complete the repair were not yet available. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643533February 18, 2025
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. The failure occurred on several occasions. The message that the "Transmission was Overheating" was displayed on the instrument panel; however, there were no warning lights illuminated. The contact pulled over and allowed the vehicle to cool down for several minutes and the vehicle returned to normal operation. The vehicle was taken to a dealer where it was diagnosed and determined that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643150February 17, 2025
POWER TRAIN
I own a 2017 Ford Focus. When I got in my car to leave work for the day, it would not shift into reverse. I was stranded in subzero weather for 2hrs before someone was able to come and get to me. My son-in-law and his friend pushed it out of the parking space and limped it home. They hooked it up to a code reader...TCM failure...but mine is not in the recall?! After SO many people with the same issue on the same car?! I am now stuck with no car that I am still making payments on, no where near a bus route in the dead of winter in the midwest.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643232February 17, 2025
POWER TRAIN, UNKNOWN OR OTHER
The Transmission is shuttering badly when taking off from stop . Like the transmission is slipping .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643277February 17, 2025
FUEL/PROPULSION SYSTEM, ENGINE
I was driving the speed limit at 65 MPH down a steep hill, I felt something "drop" and then the oil lamp and "Engine Fault Error" displayed. I was unable to drive faster than 30 mph. I was fortunate that no one was following close behind. I had to put on my hazards and drive half a mile more to find a safe place to pull off the road. I had to have my vehicle towed 60 miles to the nearest mechanic. I was informed that the problem was related to a known recall, but there are no parts to fix the problem and it will be months until they do. My vehicle cannot be driven and is sitting at the dealership until it can be repaired and they cannot tell me when that will be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643015February 16, 2025
ENGINE, POWER TRAIN
2016—2022 Ford EcoSport® and Focus® 1.0L Engine--- My car is experiencing the same issue as the Automatic transmission. The car is not listed on the Oil Pump Failure Recall on the Ford Website as it shows that it applies to automatic transmission, and doesn't mentioned manual transmission. Both transmission carry the same issue as it's an engine design flaw and not a transmission related issue. The car experienced a bad idle that results to lost of power and Oil light went on as I drove it to the Mechanic shop. Currently there's no parts available and ford website the part is back ordered. The reference number is 23S64 for the current recall of the 1.0L engines. Please see reference below. I've contacted Ford support about the issue and was informed to report the issue here. Website for reference: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642660February 14, 2025
POWER TRAIN
Whenever the car is just being driven normally it has begun having issues shifting gears esspecially in the lower gears. The check engine light has gone one in the vehicle several times all producing the same error code of P07A3 "Transmission friction element 'A' stuck on". All who have serviced the vehicle have expressed that this is a well known and common issue with the newer models of Focus with active recalls in the past for the years 2012-2016 due to the exact issue that my transmission is portraying now. The vehicle will stutter when it exceeds speeds between 7mph to 14mph. In extreme cases the vehicle will stall out with a set RPM of 1×1000. When a stall out occurs the vehicle becomes unwieldy as it'll start to shake violently prompting the immediate response of pulling off to the side of the road to prevent any potential damage to the vehicle itself as well as other vehicles on the road. From the countless mechanics I've consulted about this issue they have all brought forth the notion that this problem isn't fixable and the only solution is replacing the entire transmission unit as a whole as this is again an extremely common fault with the new Ford Focus models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642457February 13, 2025
FUEL SYSTEM, GASOLINE, POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to restart. The contact stated that the failure was intermittent. The contact stated that while driving at various speeds, the vehicle stalled while the RPM was elevated. The contact pulled over to the side of the road on one occasion, and the vehicle was pushed to the side of the road on the other occasions. The vehicle was restarted after an extended time. An unknown warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the canister purge valve and the TCM had failed and needed to be replaced. The dealer informed the contact that the canister purge valve replacement was covered under Ford Campaign Number: 24N07, and a repair fee would be charged for the TCM replacement. The vehicle was not repaired. The contact related the TCM failure to NHTSA Campaign Number: 13V523000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642586February 13, 2025
ENGINE
In 2021 there was an issue with my vehicle before 50,000 miles that the engine completely seized and had to be replaced under warranty. It took 3-4 months to get my vehicle fixed and sent to 3 different dealerships because every location did not want to fix the car and we had to fight them to get it back to me. Once I finally got the car back, less than a year later it started to pull a code saying that the engine was over heating and the engine would turn off in the middle of the road and I would have to coast to get out of traffic. Because of the engine replacement I was granted till 80,000 miles for warranty to expire and so I repeatedly brought my car in over the past 3 years for this issue while the car was still under 80,000 and each time I was told there was nothing wrong with the car. Now, the head on the engine is no longer operational and I'm outside of the 80,000 miles warranty. Conveniently, now that that the car is once again at a Ford dealership, they have now found that the head of the engine is cracked and leaked coolant into the engine. The dealership that it is at now is one of the dealerships that looked at it before and told me there was nothing wwrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642105February 12, 2025
POWER TRAIN
A "P07A3" code on a 2017 Ford Focus indicates that the transmission's "Friction Element A" is stuck on, meaning a clutch within the transmission is not releasing properly, likely causing issues with shifting and potentially putting the car into limp mode; this is a serious issue that requires professional repair as it usually points towards internal transmission problems. I see slot of people are having the same issue online but yet there is no recall on this issue and there should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641904February 11, 2025
VEHICLE SPEED CONTROL, ENGINE
The contact owns a 2015 Ford Focus. The contact stated that while attempting to accelerate from a red light, the vehicle failed to move or respond as needed. The vehicle hesitated and the vehicle then worked as designed. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The accelerator pedal was depressed but failed to accelerate. The RPM increased to high. The message that the engine was running hot was displayed. The vehicle was taken to the local dealer, where it was diagnosed that a clutch replacement was needed. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,180.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641919February 11, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact stated that while driving on the highway at 75 MPH, the vehicle stalled, with several unknown warning lights illuminated. The contact proceeded to stop the vehicle and park on the side of the highway to turn off and restart the vehicle. The vehicle failed to restart and was towed to a local independent mechanic to be diagnosed. The contact was informed that the failure was probably linked to NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact was informed that the engine had seized and needed to be replaced. The local dealer was contacted; however, the vehicle was not repaired because parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642024February 11, 2025
POWER TRAIN
The transmission has been slipping since I got the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641638February 10, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the trunk latch disengaged, causing the trunk to open unexpectedly. The contact stated that the failure had occurred 3 times within a month. The dealer was contacted and informed of the failure. The dealer confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641685February 10, 2025
POWER TRAIN
Ford recall 14M02 for transmission control module (TCM) does not cover parts and labor required to fix additional equipment problems created by a faulty TCM such as the clutch. My 2016 Ford Focus only has 58,000 miles on it. The TCM is being repaired a 2nd time but Ford will not repair the subsequent damage to the clutch. This is a function and safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641756February 10, 2025
ENGINE
The contact owns a 2017 Ford Focus. The contact stated that while his wife was driving at slow speeds in stop-and-go traffic, the vehicle inadvertently lost motive power. The driver was unable to pull over to the shoulder of the roadway; however, bystanders assisted in pushing the vehicle to a safe location. The vehicle was unable to be restarted. The contact stated that an unknown warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel sensor. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 24N07. The manufacturer was not notified of the failure. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641787February 10, 2025
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. There were no warning lights illuminated. There was an unknown failure with the battery. The vehicle was taken to the local dealer, where it was diagnosed and determined that the TCM needed to be replaced, but the clutch was unrepairable. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 58,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641532February 8, 2025
POWER TRAIN
At times will not go into reverse and shifts very hard. It will randomly shut off while driving and transmission overheating will pop up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641319February 7, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to reverse out of a parking spot while the transmission was shifted in reverse (R). The contact turned off the vehicle and the vehicle failed to restart. AAA arrived on the scene and jumpstarted the vehicle. The battery was replaced, but the failure persisted. Additionally, the vehicle failed to stop immediately while the brake pedal was depressed, and the transmission inadvertently shifted to second and third gear. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who performed a multi-point inspection and retrieved an error code for clutch B stuck engaged. The contact was informed that she needed to pay for further diagnostic testing. The vehicle was not repaired. Upon investigation, the contact related the failure to the TCM. The manufacturer was made aware of the failure. The failure mileage was 143,365.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641197February 6, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact stated that while driving 70 MPH, the check engine and oil pressure warning lights were illuminated. The contact stated that while attempting to exit the interstate, there was an abnormal ticking sound coming from the engine before the vehicle stalled. The contact pulled off the Interstate, turned off, and restarted the vehicle; however, the failure persisted. The contact stated that a dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired by an independent mechanic. The contact related the failure to NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 69,921.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus