Ford Focus Complaints

22,326 consumer complaints on file.

#11651735March 31, 2025
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 30 MPH, the message "Transmission Overheating - Pull Over" was displayed. After stopping the vehicle to allow the transmission to cool down, the vehicle was restarted and operated normally. The vehicle was later taken to the local transmission mechanic, who diagnosed that the TCM and clutch had failed and needed to be replaced. The transmission was rebuilt, and the vehicle was repaired. The contact stated that approximately 8,000 miles later the failure reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 64,517.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651772March 31, 2025
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated that while driving uphill at 25 MPH and depressing the accelerator pedal, the transmission was slipping, and the vehicle jerked and failed to respond while the engine revved significantly. The contact stated that the failure occurred intermittently. The message "Transmission Overheating - Please Let Cool For 5 Minutes" was displayed. The contact allowed the vehicle to cool down and attempted to drive back to the residence; however, the failure persisted. The contact was able to pull into a parking lot. The vehicle was towed to the residence. The contact stated that the clutch actuator motor was previously replaced due to the failure. The manufacturer was contacted and informed the contact that the vehicle would be covered under an unknown Customer Satisfaction program if the failure was related to the transmission. The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission dual clutch pack assembly had failed and needed to be replaced; however, the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired due to the cost. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651793March 31, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651817March 31, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 20 MPH, there was an abnormal sound coming from underneath the vehicle. The contact stated that over time the transmission was difficult to shift into gear. The transmission warning light was illuminated, and the message "Internal Transmission Failure" was displayed on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651840March 31, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact stated while driving 45 MPH, the low oil pressure warning light illuminated, and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the oil pump had failed, causing damages to the engine. The dealer determined that the oil pump, the engine block, and unknown parts that were damaged due to oil contamination needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,442.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651633March 30, 2025
ELECTRICAL SYSTEM, POWER TRAIN
We have had constant problems with the car just randomly not starting. Some days it’ll work fine and then the next it won’t start even if you try to jump it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651262March 28, 2025
ENGINE, SERVICE BRAKES, POWER TRAIN
Current Ford recall NHTSA Campaign Number: 23V905000 only includes VINs with automatic transmissions. However, the oil pump belt & timing belt are the same used on the automatic transmissions that are subject of the recall. These components are just as likely to fail on manual transmission VINs but are not included in the current campaign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651019March 27, 2025
POWER TRAIN
Transmision gets hot and i have to pull over right away, otherwise I might cause an accident. Once is get hot it won't move at all. Obd code p2872 and p2872dp. Clutch A stack engaged. My car only has 75400 miles. I took it to ford liner. And they told me the car has no recalls at all. They charge 196 dollars to inspect the car. They also told me that they need to change the couch A because is stuck but want to charge me 4,650$
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651067March 27, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with an unknown warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, where it was diagnosed that the dual clutch in the transmission had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the same diagnostic information was provided. The contact was informed that the dual clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651086March 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 75 MPH, the vehicle stalled and lost engine power. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was then towed to the dealer, who determined that all the teeth on the timing belt had sheared off and were in the oil. The contact was informed that the timing belt and oil pump needed to be replaced. The dealer wanted to drop the oil pan to remove all the timing belt material. The vehicle was not repaired. The contact learned of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); which was related to the failure. The manufacturer was informed of the failure, and informed the contact that the recall was for vehicles with an automatic transmission, and the contact's vehicle was not included. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651087March 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was towed to a family member's residence, and then towed to a dealer, where it was diagnosed that the tensioner arm had fractured. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 76,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650692March 26, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was jerking. The vehicle rolled backwards while on an incline. The contact stated that the accelerator pedal was depressed; however, the vehicle hesitated and lost motive power. The contact stated that the transmission overheated, and a message to pull over was displayed. The vehicle was slow to move when the accelerator pedal was depressed. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650786March 26, 2025
ENGINE, POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while her husband was driving 70 MPH, the vehicle failed to respond. A transmission overheated fault message was displayed. The contact's husband merged to the side of the road while the vehicle was losing motive power. The vehicle was driven into a gas station and placed into unknown gears as the transmission seized. The contact towed the vehicle to the residence. The dealer was not made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,771.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650901March 26, 2025
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated that occasionally, while attempting to accelerate, the transmission jerked until shifting into gear with the check engine warning light illuminated. The vehicle was taken to a local dealer,r where the vehicle was diagnosed, and the contact was informed that the clutch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 81,417.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650426March 25, 2025
POWER TRAIN, UNKNOWN OR OTHER
I just bought a 2014 Ford focus and after getting it a transmission fault warning came on and there was a time I was on my lunch break and the car stalled out and would only let me drive in reverse. Luckily I was able to pull in to a parking lot at a gas station without causing an accident. I put transmission fluid in but the light stayed on. It noticed that there was a leak and my check engine light has also been on the entire time. I've tried having the place I bought it from fix it but they haven't been able to get to it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650495March 25, 2025
STEERING
The contact owns a 2018 Ford Focus. The contact stated while driving 20 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to the residence and was then towed to the dealer to be diagnosed. The contact was informed that the steering rack and pinion needed to be replaced. The repair was pending. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650535March 25, 2025
ENGINE
The component or system failed or malfunction: The oil pump failed because of the belt the operated the pump. The oil pump drive belt material degraded lost teeth,resulting in a loss of oil pressure and also causing the engine to seize up. Safety or risks: There was no safety risks because I was able to control the vehicle and get it off the road safely. The problem has been reported to the dealer and vehicle is still in possession of the dealer. There was no advance warning lamps or messages prior the the failure.The vehicle just stalled out and could not be re-started. The vehicle has only been inspected by the dealer at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650066March 24, 2025
ENGINE, POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while refueling, the vehicle started shaking with the check engine warning light illuminated. The vehicle failed to reverse. The vehicle was towed to the dealer who diagnosed that the driveshaft had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred approximately 11 days later. The vehicle was towed to the dealer who diagnosed the same code and that the clutch assembly had failed. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650115March 24, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2016 Ford Focus. The contact stated that while accelerating, the vehicle shuddered and jerked for 2 seconds before shifting into gear. The contact stated that the check engine warning light was illuminated, with the message “Transmission Overheating - Pull Over for Safety” displayed on the instrument panel. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the clutch was faulty and needed to be replaced. The vehicle was not repaired. The contact stated that the clutch had been replaced three times. The vehiclehad previously been repaired under Customer Satisfaction Program: 19N08. The manufacturer was notified of the failure. The approximate failure mileage was 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650138March 24, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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