Ford Focus Complaints

22,326 consumer complaints on file.

#11671640July 7, 2025
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
On July 2nd my daughter was driving her car and the engine slowed and turned off. She tried to out it in reverse and it would not function. We took it to our mechanics and he got a P287A - code - I then spoke with Ford Customer Service and they stated the extended warranty on that same issue expired June 30th and advised me to reach out to you as the extended warranty was not listed for our vehicle I am hoping someone can help us since we are under the mileage and it was only a few days past the time frame. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671794July 7, 2025
POWER TRAIN
I have had the clutch replaced and after 5 months I'm having issues with it again. The Ford dealer that I purchased it from it saying that there is no issue and they cannot duplicate the problem that I am telling them is occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671408July 6, 2025
POWER TRAIN
Bought this car from Dean Arbour Ford in Feb 2024. Seven months later it had issues shifting and would sputter. Took it back to dealership, they replaced a transmission clutch. Now here it is 1.5 years after purchase. Check engine light came on no issues causing alram, had the code reader put on it said it was the transmission actuator, later that night it no longer wanted to shift. But after a couple restarts it was back to normal. Husband found out that the same code had been cleared prior to us purchasing the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671339July 5, 2025
POWER TRAIN, ELECTRICAL SYSTEM
Improperly shifting, intermittently stalls in shifting and loses transmission power. Scan code PO902 Clutch Actuator circuit low Plus 3 other possible
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670961July 3, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN
Car stalls and have had three car accidents and ford refused to pay for gas tank isoes and car does not start after it is used for a few mins. There is a serious mileage fluctuations and ford dealership tefises to repair failed recall and claim ford Corp will not pay for repairs so that is nothing to be seen. Car has been seen 3 ties after failed repair and ford will nit take any responsibility for tevlls that didn't work.. Ford might offered some repair program but honoring it is another matter. Ford is aware of car accidents and claim they rather be sues then Repair car.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11671002July 3, 2025
VEHICLE SPEED CONTROL, POWER TRAIN
I have a 2014 Ford Focus. For years, the car has been shaking when I slow down and speed up. I never really cared because it got me from point A to point B. But now it stalls and won't shift gears unless I go to high RPMS. The check engine light is on and a mechanic told me the transmission needs replaced. I have a DPS6 transmission and discovered that it is part of the class action lawsuit and extended warranty. I called Ford and they told me to write a letter to their office of general counsel. I am worried that is a stall tactic so I want to report it here. I no longer feel safe driving this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671103July 3, 2025
STEERING, UNKNOWN OR OTHER
The Power Steering shut down suddenly while I was driving it. I am [XXX], and certainly did NOT have the power to turn the wheel like it needed. If there had been fast moving traffic at that time, I could have been hit and severely injured, Why hasn't this been recalled yet? The problem has been confirmed by an independent service center. I had to go there when my power steering intermittently came back on because it was only 6 blocks away from my house and I didn't dare try to drive it to a ford dealer which was 12 miles away. I'm not positive about the light coming on, but I believe I saw a circle with an "i" inside of it I was too stressed to notice completely, when I was trying to control my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670836July 2, 2025
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while driving 45 MPH, the message "Transmission Hot," was displayed. In addition, the transmission was slipping. The vehicle was taken to the dealer; however, the vehicle was not inspected or diagnosed. The contact was informed that the failure was a known failure, there was no fix available. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 225,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670925July 2, 2025
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while at a stop light, the accelerator pedal was depressed; however, the vehicle failed to move forward. The contact stated that the failure had occurred while driving on a major highway. The contact stated that after the vehicle sat for approximately ten minutes, the vehicle was restarted, and the vehicle independently reset. The vehicle was driven to the residence. In addition, the contact stated that several days prior to the failure, the vehicle was started; however, the gear shifter failed to shift into drive(D). The contact stated the gear shifter only shifted into reverse(R), and the transmission fault warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670435July 1, 2025
POWER TRAIN
In 2018/2017 I became aware of the extended ford warranty on the TCM for a period of Fords in which my vehicle fit under. It was difficult discussing this issue with ford in getting it in to be replaced under warranty but eventually I was able to get it in for a diagnosis and appointment. Meanwhile, the whole time my car has maintained shifting roughly even though it had gotten the supposed replacement - and the vehicle was sold to me this way from Hayes Chrysler in Lawrenceville, GA. ]About a month and a half ago, my car shifts rougher than usual and my check engine light comes on, I make an appointment with Ford since there is another extended warranty covering the TCM but the dealership fails to replace it and states that it needs a new clutch - when in fact it is reading a code unrelated to the clutch (P07A5).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670394June 30, 2025
VEHICLE SPEED CONTROL
My car RPM get stuck on 3 and begin to jerk while driving on the Highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670195June 30, 2025
POWER TRAIN
Transmission not shifting properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670228June 30, 2025
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear and the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670310June 30, 2025
POWER TRAIN, ENGINE
The contact owns a 2013 Ford Focus. The contact stated that while attempting to accelerate from a stop, the transmission was slipping, with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669741June 27, 2025
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle shuddered while shifting between 1st and 2nd gear, or upon acceleration. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669543June 26, 2025
ENGINE
The dual clutch for the 2016 Ford Focus SE. This model is showing an open recall on active listings but not showing up in a search via VIN. Yes the vehicle is still available for inspection. The vehicle’s transmission overheats which has left us stranded, on the interstate and regular roads, maybe times. The vehicle has broken down multiple times in the middle of the road and put us at risk of a collision. I have verified with the dealer that this is a problem with these specific cars but only after I had purchased it. The problem started right away after purchase by showing on the dash that the transmission was overheating but that same message would go back off, resulting in the dealer refusing to take a look at it under warranty. I’ve seen many other customers complain of this problem and eventually end up losing a lot of money because Ford and the dealer will not do anything to fix it. They wouldn’t even look at the vehicle to confirm that this was the problem but instead gave me the 1-800 number for Ford and then Ford told me to take it back up to the dealer who refused to even take a complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669134June 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 20-25 MPH, the vehicle felt like it was struggling to accelerate. The contact pulled to the side of the road and turned off the vehicle; however, the fan remained engaged for approximately two minutes. The vehicle was taken to the residence, where the check engine warning light illuminated. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V905000(Engine and Engine Cooling), which the contact related to the failure; however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer for the recall repair, but the dealer did not provide any assistance. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668792June 24, 2025
VISIBILITY/WIPER
When you turn on defrost it fogs up all the windows quickly. Can't see out windows. Have to roll windows down to see.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668894June 24, 2025
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the transmission was slipping, the vehicle exceeded 3,000 RPM and suddenly lost motive power. There was no warning light illuminated. The contact was able to pull over to the side of the road. The contact was able to resume driving; however, the failure recurred while at a complete stop at a four-way intersection. The contact was able to drive approximately 2 MPH to his son's residence. The vehicle was towed to the dealer, where it was diagnosed that the fuel pressure regulator had failed, and a fuel line was rusted. The dealer replaced the parts. Additionally, the dealer diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669053June 24, 2025
FUEL/PROPULSION SYSTEM
While driving the vehicle at 60 mph in traffic, all propulsion was lost and the car displayed "stop safely now." Fortunately, I had enough momentum to drift to the side of the road, but this was a very unsafe situation. The vehicle was towed to a dealership where they diagnosed the high voltage battery to have experienced a sudden failure. The vehicle has approximately 60k miles, and searching online indicates that this is a common problem at this mileage. The replacement batteries are jow only built to order, so the vehicle has now been out of service for over 2 months while waiting on a replacement battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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