Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10332788May 26, 2010
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
REFERENCE ORIGINAL VOQ#10301954. MY CAR HAD A FIRE IN THE TRUNK WHILE WE WERE DRIVNG. THE TRUNK WAS LOADED WITH CLOTHES AND OTHER ITEMS. A FIRE OCCURED AND TOTALED THE CAR. UPON INSPECTION BY A FIRE FORENSIC INVESTIGATOR, IT WAS DETERMINED THE FIRE ORIGINATED FROM A WIRING HARNES ON THE RIGHT REAR SIDE OF THE TRUNK THAT GOES TO THE REAR LIGHTS. THE WIRING HARNESS CHAFED AGAINST THE BODY CAUSING A SHORT TO GROUND THAT LED TO THE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10332419May 26, 2010
POWER TRAIN:DRIVELINE
IN 2009 I TOOK MY FORD 500 TO SUTTON FORD IN THE AUTO MALL IN MATTESON, IL BECAUSE I WAS HAVING AN ACCELERATION ISSUE. THE AC LIGHT AND BOARD LIGHT WAS ON. THEY CALL ME AND I PAID THE BILL FOR ALMOST $800.00, THEY TOLD ME THAT THEY HAD REPAIRED THE PROBLEM AND GAVE ME THE CAR BACK. I RETURNED THE CAR TO THEM THE NEXT DAY BECAUSE THE AC LIGHT CAME BACK ON AND THE ACCELERATION PROBLEM STILL EXISTED. THEY REPLACED A FEW PARTS AND RETURNED THE CAR TO ME AFTER A FEW DAY. WELL THE PROBLEM WAS NOT CORRECTED AND THEY INSISTED THAT THERE WAS NOT AN ACCELERATION ISSUE WITH MY CAR AND WOULD NOT WORK ON IT ANY MORE. WELL WE HAVE DEAL WITH THIS ISSUE FOR ALMOST A YEAR LATER WHEN ON LAST NIGHT, MAY 25, 2010, MY HUSBAND AND I ALONG WITH MY GRANDSON WAS SITTING IN THE DRIVE THROUGH AT MCDONALDS WHEN WE PROCEEDED TO HAVE AN EXTREME SUDDEN ACCELERATION. IT REALLY SCARED ME AND MY HUSBAND. TO OUR SURPRISE THE PROBLEM EXIST. IT WANTED TO JET OFF AT THE STOP SIGN AND WHILE SHIFTING FROM PARK TO DRIVE AND WHILE BACKING UP. I'M RETURNING THE CAR ON TOMORROW TO SUTTON FORD WHO WAS TO DO THE FIRST REPAIR. THERE IS A SERIOUS PROBLEM WITH MY CAR AND I NEED TO GET TO THE BOTTOM OF IT BEFORE A SERIOUS INCIDENT OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332260May 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FIVE HUNDRED ERRATIC TRANSMISSION BEHAVIOR. UNSAFE SHIFTING CAUSES CAR TO LUNGE SIDEWAYS AND VIBRATE AT HIGHER SPEEDS. THE DOWNSHIFT DELAY LUNGES THE CAR FORWARD MAKING QUICK STOPS UNSAFE AND NEARLY CREATES A WRECK EVERYDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330711May 16, 2010
STRUCTURE
WHENEVER IT RAINS, THE REAR DOORS FILL UP WITH WATER. YOU CAN ONLY GET SO MUCH WATER OUT SO IT PROBABLY IS FORMING MOLD AND RUSTING THE CAR DOOR FROM THE INSIDE. THIS HAS BEEN GOING ON FOR THE LAST COUPLE YEARS WHENEVER IT RAINS OR THE CAR IS WASHED IN THE CARWASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329521May 10, 2010
STRUCTURE:BODY
EVERY TIME IT RAINS, MY REAR PASSAGE DOOR FILLS WITH WATER. WHEN THERE IS A HEAVY RAIN, WATER ALSO GOES INTO THE PASSENGER FRONT FLOOR PAN AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329487May 9, 2010
STRUCTURE:BODY:DOOR
THE 2006 FORD 500 WE OWN HAS PROBLEMS WITH BOTH REAR DOORS. WHENEVER IT RAINS, THE DOORS FILL UP WITH WATER AND IT'S ALMOST IMPOSSIBLE TO GET THE WATER OUT. SOME CAN BE RELEASED BY SHAKING THE DOOR BUT MOST STAYS IN THE DOOR. I AM WORRIED ABOUT MOLD FORMING AS WELL AS FAILURE OF THE ELECTRONIC WINDOWS AND DOOR LOCK MECHANISMS. THIS HAS BEEN OCCURRING FOR SOME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328456May 2, 2010
POWER TRAIN, VEHICLE SPEED CONTROL
IN PARKING SPOT. JUST STARTED CAR. FOOT ON BRAKE. SHIFTED CAR TO REVERSE GEAR. AFTER A COUPLE OR MORE SECONDS, THE CAR LURCHED, WITH MY FOOT ON THE BREAK, AND NEARLY HIT A PEDESTRIAN WALKING BEHIND MY CAR. UPON RESEARCHING THIS SYMPTOM, I DISCOVERED OTHER OWNERS OF THE FIVE HUNDRED, FREESTYLE AND TAURUS REPORTING THE SAME SYMPTOMS. THE CULPRIT APPEARS TO BE A MALFUNCTIONING THROTTLE BODY, WHICH IS OR WAS IN SHORT SUPPLY FOR REPLACEMENT. THIS PARTICULAR INCIDENT IS NOT THE FIRST TIME I EXPERIENCED THIS EVENT. THIS IS JUST THE FIRST TIME A PEDESTRIAN WAS AT RISK. THE PEDESTRIAN CAN BE CONTACTED FOR VERIFICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328068April 29, 2010
STRUCTURE:BODY, STRUCTURE:FRAME AND MEMBERS
THE REAR PASSENGER DOOR OF MY 2006 FORD 500 FILLS WITH WATER EVERYTIME IT RAINS. I CANNOT FIND WAY TO RELEASE THE WATER AND THE DOOR IS VERY HEAVY NOW. I AM WORRIED THE DOOR WILL BE DAMAGED AND MY BABY'S CAR SEAT IS NEXT TO IT. I ACTUALLY NOTICED WATER IN THE DOOR QUITE SOME TIME AGO, BUT JUST REALIZED HOW BAD IT HAS GOTTEN AFTER OUR LATEST BAD THUNDERSTORMS/HEAVY RAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327929April 28, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE TRAVELING AT APPROXIMATELY 70 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND RELEASED IT BUT THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE ACCELERATED UP TO 100 MPH AND AFTER A FEW MOMENTS, IT DECELERATED SUDDENLY. THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 92,970. THE FAILURE MILEAGE WAS APPROXIMATELY 93,020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327815April 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION BUCKED WHEN TRYING TO PASS AT HIGHWAY SPEEDS. VEHICLE HAS 73,000 MILES AND NOW TRANSMISSION HAS TO BE REPLACED. ENTIRE TRANSMISSION REPLACED DUE TO SEAL FAILURE INSIDE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326823April 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY DOWNSHIFTED GEARS AND THE RPMS BEGAN TO INCREASE. THE VEHICLE DID NOT INCREASE IN SPEED AND IT STAYED IN ONE GEAR. THE PROBLEM OCCURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 41,000. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324517April 8, 2010
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC
REAR BRAKES PREMATURELY WEAR DOWN TO LESS THAN 2MM OF PAD REMAINING AFTER 11K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322921March 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE HAS A 2007 FORD 500. SINCE 40K MILES, SHE'S HAD CONTINOUS PROBLEMS WITH THE VEHICLE SURGING AT INAPPROPRIATE TIMES. I ALSO HAD A 2007 MODEL 500 AS A COMPANY CAR. I BEGAN EXPERIENCING THE SAME PROBLEMS IN/AROUND THE SAME MILEAGE. SEVERAL OTHER PEOPLE WITH OUR COMPANY WERE ALSO DRIVING 500'S AND EXPERIENCED THE SAME PROBLEMS. FORD SENT A REPRESENTATIVE TO GREEN FORD IN GREENSBORO, NC AND DIAGNOSED THE PROBLEM AS THE ELECTRONIC THROTTLE BODY. THE VEHICLES WERE REPAIRED OUT OF WARRANTY. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE. AS A RESULT AND AFTER THE VEHICLE ALMOST SURGED INTO OUR DAUGHTER, I TOOK MY WIFE'S CAR TO THE FORD DEALERSHIP TODAY. THE SERVICE REP ACKNOWLEDGED "SOME PROBLEMS" WITH THE THROTTLE BODY, BUT ADVISED IT WAS NOT A PROBLEM IN ALL VEHICLES. I TOLD HIM ABOUT THE SAME PROBLEMS WITH MY 500 AND THE PROBLEMS WITH THE OTHER COMPANY CARS. I EVEN OFFERED TO PROVIDE HIM THE NAME AND CONTACT INFORMATION FOR THE OTHER DEALERSHIP, BUT WAS TOLD THEY WERE IN A "DIFFERENT DISTRICT" AND HAD A DIFFERENT REPRSENTATIVE. I ASKED IF THEY COMMUNICATED WITH EACH OTHER TO WHICH I RECEIVED AN INTELLIGEIBLE RESPONSE. I WORK AS AN INSURANCE INVESTIGATOR AND WILL ENSURE THIS PROBLEM IS NOT OVERLOOKED. I'VE ALMOST WRECKED THE CAR 3 TIMES IN OUR CARPORT AND PARKING LOTS AS A RESULT OF SUDDEN SURGE. IT APPEARS TOYOTA IS NOT THE ONLY CAR COMPANY WITH SUDDEN SURGES AND/OR PROBLEMS WITH THROTTLE PROBLEMS. WE'VE BEEN FORTUNATE THAT NOBODY HAS BEEN INJURED, BUT I DON'T BELIEVE SOMEONE SHOULD BE HURT OR WORSE BEFORE A COMPANY DOES THE RIGHT THING AND TAKES A PROACTIVE RESPONSE TO A KNOWN PROBLEM. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319417March 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR FAILS TO DOWN SHIFT WHEN ACCELERATING HARD. TRANSMISSION SLIPS AND BECOMES DISENGAGED. THIS PREVENTS ME FROM SAFELY ACCELERATING TO PASS OR AVOID OTHER VEHICLES. TRANSMISSION PROBLEM ARE CHRONIC ON THIS 2005 FORD FIVE HUNDRED 6 SPEED TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318440March 10, 2010
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
I PURCHASED A 2005 FORD 500 LTD. THE FIRST INCIDENT OCCURRED WHILE DRIVING HOME FROM ATLANTIC CITY. THE DASHBOARD LIT UP LIKE I WAS STARTING THE CAR AND WENT INTO FAILSAFE ENGINE MODE. AFTER PULLING OVER, THE CAR RAN NORMAL. THE NEXT OCCURRENCE WAS WHEN THE CAR STARTED SHUTTING OFF WHILE DRIVING. IT HAS DONE THIS ON NUMEROUS OCCASTIONS. THEN THE DASHBOARD LIT UP AGAIN AND THE REVERSE LIGHTS STAYED ON. THIS WINTER SEASON THE DOOR LATCHES WOULD NOT CATCH TO KEEP THE DOORS SHUT. AFTER IT RAINS THE REAR DOORS HAVE WATER SITTING INSIDE OF THEM. UPON DOING SOME RESEARCH, I FOUND THAT THESE PROBLEMS WERE ON FORD'S TECHNICAL SERVICE BULLITEN (TSB). I CALLED FORD AND THEY SAID THERE WERE NO RECALLS ACCORDING TO THE VEHICLE IDENTIFICATION NUMBER. THEY ALSO STATED THAT THERE WAS WORK DONE PRIOR TO ME PURCHASING THE VEHICLE. I ALSO HAD THE CAR WORKED ON FOR THE ELECTRICAL PROBLEM AND WAS TOLD THE CAR WAS FIXED. THE CAR IS STILL EXPERIENCING THESE PROBLEMS. I DON'T HAVE THE FINANCES TO CONTINUE TO HAVE WORK DONE AND THE PROBLEMS NOT BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317502March 7, 2010
AIR BAGS:FRONTAL
WHILE DRIVING MY 2005 FORD 500, I T-BONED ANOTHER VEHICLE. I WAS DRIVING ABOUT 35MPH. MY DRIVER SIDE AIRBAG DIDN'T DEPLOY. MY SEAT BELT DIDN'T PREVENT ME FROM HITTING THE STEERING WHEEL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10317387March 6, 2010
POWER TRAIN
CAR HESITATES THEN LUNGES FORWARD, AND EVEN FEELS LIKE THROTTLE GETS STUCK.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317077March 5, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE THROTTLE BODY DOES NOT OPERATE NORMALLY WHEN DRIVING AT 30 MPH. THE VEHICLE WILL DRAG AND WHEN THE ACCELERATOR PEDAL IS DEPRESSED THERE IS NO ACCELERATION. AT 15 MPH A WARNING LIGHT WILL ILLUMINATE BEFORE THE VEHICLE REDUCES SPEED. THE CHECK ENGINE LIGHT STAYS ON ALL THE TIME. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY STATED THEY HAVE CHECK AND RECHECKED AND ARE UNABLE TO REMEDY THE FAILURE. THE VEHICLE WAS ALSO TAKEN TO TWO ANOTHER DEALER AND THE CONTACT WAS TOLD THAT IT IS THE THROTTLE BODY AND IT WILL COST $1000 FOR REPAIRS. THE FORD MANUFACTURER WAS NOT CALLED IN REGARDS TO THIS FAILURE. THE FAILURE MILEAGE WAS 68,000 THE CURRENT MILEAGE IS 88,000. UPDATED 4/23/10 *CN THE CONSUMER STATED THE ACCELERATION PROBLEMS WERE NOT CORRECTED BY CHANGING THE THROTTLE. UPDATED 05/28/10. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314842February 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, SEATS
JUST PURCHASED A 2005 FIVE HUNDRED WITH 32000 MILES AND HAD TO BRING BACK TO DEALER FOR TRANSMISSION UP-DOWN HARD SHIFTING. THEY SAID THEY HAD TO FLASH W/NEW SOFTWARE. PICKED UP AND DID NOT NOTICE ANY DIFFERENCE, STILL HARD SHIFTING. HAVE 10 DAYS LEFT ON MY 60 DAY WARRANTY. WILL BRING BACK TO DEALER FOR DIAGNOSTICS. SOUNDS TO ME THAT A HUGE AMOUNT OF LOYAL FORD CUSTOMERS ARE HAVING A HUGE PROBLEM WITH THE THIS TRANSMISSION. I SUPPOSE I WILL HAVE AN TRANSMISSION FAILURE SOON TO COME. WHY IN GODS NAME IS NOBODY DOING SOMETHING ABOUT THIS PROBLEM. I ALSO HAD TO HAVE MY DRIVER HEATED SEAT PADS REPLACED BECAUSE OF FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314024February 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2005 FORD 500 (PURCHASED 9/08 WITH 32K) CURRENTLY HAS 58K; TOOK TO DEALERSHIP LAST WEEK DUE TO TRANSMISSION SLIPPING AT VARIOUS SPEEDS ON CITY STREETS AS WELL AS INTERSTATE SPEEDS (CAR JERKS ERRATICALLY); WAS ADVISED IT WAS A "COMPUTER GLITCH" & DEALER CHARGED $80 FOR DIAGNOSTICS. TONIGHT I WAS DRIVING DOWN A CITY STREET WHEN SUDDENLY THE CAR BEGAN TO JERK ERRATICALLY AGAIN ONLY THIS TIME THE DISPLAY PANEL READ "FAILSAFE ENGINE MODE" AND THE CHECK ENGINE LIGHT (YELLOW WRENCH LIGHT) CAME ON; ONCE I GOT HOME I SHUT THE CAR OFF; RESTARTED IT AND THE DISPLAY PANEL CLEARED BUT FROM WHAT I'M READING ON DIFFERENT FORUMS IS THAT THIS COULD BE A MULTITUDE OF ISSUES; CAR IS UNDER EXTENDED WARRANTY; WILL BE TAKING TO DEALERSHIP TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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