Ford Fiesta Complaints

3,175 consumer complaints on file.

#11488544October 9, 2022
STRUCTURE:BODY
I opened the back passenger door and now it wont shut.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487696October 3, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE
The contact owns a 2013 Ford Fiesta. The contact stated while driving 35 MPH, the accelerator pedal was depressed and the RPM increased with the engine revving; however, the vehicle failed to respond. Additionally, the vehicle also failed to reverse as needed. The contact stated that the vehicle also failed to exceed 10 MPH while driving. No warning light was illuminated. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487703October 3, 2022
POWER TRAIN
The contact owns a 2011 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle shuddered while accelerating. There was no warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a dual clutch assembly failure that needed to be replaced. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle; and referred him to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487482October 2, 2022
SERVICE BRAKES
Brake peddle started to feel soft. Performed front brake job. Peddle still felt soft. Took to local mechanic said back breaks needed replacing along with some other items. Took vehicle to second mechanic for second opinion. At that time they replaced brake master cylinder all rear brake components, brake fluid flush and after completing that work mechanic came to us and said this vehicle will be needing a whole new ABS system and that cannot be done because Ford and other companies stopped making the parts to complete the job. He then said the Venice is unsafe to drive and can not be fixed due to lack of parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486336September 26, 2022
SEAT BELTS
THE 2016 FORD FIESTA SEATBELT DOES NOT RETRACT PROPERLY AND THE SEATBELT HANG TO THE DRIVER SEAT WHILE THE SEATBELT METAL BUCKLE POINTING UP AND THE DRIVER COULD SAT TO IT AND INJURED THE BACK RIBS OF THE DRIVER JUST LIKE HOW I INJURED MY SELF BECAUSE OF LACK OF WARNINGS FROM OWNERS' MANUAL FROM FORD MOTOR THAT THESE SEATBELT PROBLEM SHOULD HAVE BEEN FORSEABLE BY THE MANUFACTURED TO WARNED THE CONSUMERS.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11484610September 15, 2022
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2017 Ford Fiesta. The contact stated that while the vehicle was parked in the driveway, she noticed that the rear driver's side tire was flat. The contact contacted Roadside Assistance however, Roadside Assistance was unable to replace the tire as the lug nuts were swollen and could not be removed. The vehicle was towed to the dealer where it was diagnosed that the lug nuts needed to be replaced and the failure was a known issue. The vehicle was not repaired. The vehicle was then towed to a tire store where the lug nut set was replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact the NHTSA Hotline. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484366September 14, 2022
UNKNOWN OR OTHER
I bought my 2016 Ford Fiesta in 2019 at 49k miles. Since I have had my car, my car battery would die randomly and my car would fail to detect my key. Recently, when my car hit about 98k miles, my car died again and I needed to buy another new battery. Once the battery was replaced, the “service transmission now” sign began to show on the dash. My car will refuse to accelerate past 35 mph and will slow down to 0 mph. Found this out the hard way, on the freeway. My mechanic said I need a Transmission Control Module but the dealerships say the part I need is on back order. Another mechanic said the part itself is faulty and to NOT BUY another TCM. These are the following codes that returned on my car: P0606-00, P0702-00, UO401-00, UO131-00, UO420-86, UO101-00, UO140-00, U3003-16, UO193-00, U3006-16, V0427-68, B1007-94, UO121-87, VO127-87, UO140-87, B1C45-24, P0606 As of right now, there is no recall, so my car isn’t covered under the warranty. My 2016 Ford Fiesta was manufactured in November 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484503September 14, 2022
ENGINE, SEAT BELTS, FUEL/PROPULSION SYSTEM
I just got the car in June 1st.2022 it's broken down 5x stopped in middle of us.19 North 2x it won't keep oil it's leaking out running hot blowed the hose loose 1x last week,it started weeks ago refused to start up and shutting down now, shuddering, it's at machanic shop now in largo, Florida he stated the car is not usable and unsafe to drive any longer the motor as well is gone and white smoke is coming from the muffler.the used car dealership truecars on park blvd.is trying to force me to keep the car I haven't driven the car in 2wks.this week will be 3 I have fixed Alot of things on the car in little time I can't afford to replace something that was damaged already my first to be car and it's been a bad experience.but I do know I will not put my life or anyone else lives in danger to fix the serious major damage with this car someone please contact me and help guide me as to what to do with this situation in desperate need.God bless.sincerly!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484091September 12, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2016 Ford Fiesta. The contact stated while driving approximately 15 MPH, the vehicle was stalling and was difficult to depress the accelerator pedal. The contact stated that the vehicle sounded as if it would independently accelerate. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer and the contact was informed that the power train needed to be repaired. The power train was repaired at the dealer; however, the failure reoccurred. The contact stated that while stopped on an incline, the Hill Start Assist warning light illuminated. The contact stated that while driving at an unknown speed, the vehicle stalled and lost motive power. The contact was unable to restart the vehicle. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the transmission control module (TCM) needed to be replaced. The contact stated the vehicle was at the dealer awaiting the parts for the repair. The manufacturer was made aware of the failure and a case was filed. The contact was referred by the manufacturer to file a complaint with the NHTSA Hotline. The approximate failure mileage was 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483413September 8, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
Car won't go in reverse.vehicle will only go 30 mph at times and cause safety issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483479September 8, 2022
POWER TRAIN
Transmission won’t change gears like normal, ford told me it was the way i drive and nothing was wrong it just needed to be reset. later it started to completely go out and not change at all so i took it to another shop and it is the control module (computer?) on the transmission. and did the exact same thing ford did (reset it) and it’s changing out the people said it will mess up again but the part isn’t available so i can’t get it fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483539September 8, 2022
POWER TRAIN
The contact owns a 2014 Ford Fiesta. The contact stated that while driving at vehicle speeds, the transmission would shutter upon the depression of the accelerator pedal. The vehicle was taken to a dealer but the dealer failed to diagnose the failure. As the failure worsened, the vehicle would not accelerate above 20 MPH and would not operate while in reverse(R). The contact also stated the transmission warning light had appeared on the instrument panel. The vehicle was taken back to the dealer and this time the vehicle was diagnosed with a defective TCM(Transmission Control Module). The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483010September 6, 2022
UNKNOWN OR OTHER
Car stopped shifting in middle of highway. My safety was put at risk as it stopped moving on a busy road. Had to have towed to nearest shop, was told dual clutch system failed. Warning was “transmission malfunction service now”.vehicle is available for inspection, Ford refuses to compensate for faulty parts. Plenty of recalls for other models with same parts. Known issue for this model of vehicle per company and recalls from 3 years ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482622September 2, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The contact owns a 2017 Ford Fiesta. The contact stated that the check engine warning light had illuminated. The vehicle was taken to the local mechanic who diagnosed the failure as an EVAP emission system leak. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 79,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482175August 31, 2022
POWER TRAIN
The contact owns a 2012 Ford Fiesta. The contact stated while driving 30 MPH and depressing the brake pedal while approaching a traffic light, the vehicle began to shake until the vehicle came to a full stop. The contact stated that the check engine warning light was illuminated. The contact stated while attempting to make a right turn and depressing on the accelerator pedal, the vehicle failed to move forward. The contact stated that she turned off the vehicle for a couple of minutes however, the vehicle failed to restart. The contact stated that after the 6th attempt, the vehicle restarted but continued to experience the failure. The contact drove the vehicle to an independent mechanic and was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch and the transmission control module (TCM) to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 37,520.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482289August 31, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact's son owns a 2012 Ford Fiesta. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled and was unable to reverse with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the failure was related to Customer Satisfaction Program: 14M02 (Transmission Control Module Extended Warranty Coverage); however, the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481697August 29, 2022
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2012 Ford Fiesta. The contact stated while driving approximately 30 MPH, the vehicle failed to exceed 30 MPH. Additionally, while the vehicle was changing gear, the vehicle was jerking abnormally. While attempting to reach a safe area, the vehicle stalled twice. The contact was able to restart the vehicle both times however, the failure recurred. The contact stated that the Hill Assist warning light and two additional unknown warning lights were illuminated. The contact stated that while in a safe area, the vehicle failed to restart. The local dealer was contacted and arranged for the vehicle to be towed to their location; however, the contact was unsure if the vehicle had been towed. The vehicle was not diagnosed. The contact stated that the dealer mentioned that the failure might be related to an unknown Technical Service Bulletin for the TCM. The contact was informed that the vehicle was out of warranty for repair. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481706August 29, 2022
ELECTRICAL SYSTEM, ENGINE
In 2019 the Ford Fiesta refused to crank, key in the ignition the cars dash would light up, but the only sound produced was a small tick. After several unsuccessful visits to the mechanic, we finally took it to the Ford dealership and it was discovered that the TCM needed to be reprogrammed or replaced, after getting it replaced, for no charge, we no longer experienced the cranking issue. Apparently, the Ford dealership was aware of the recall but this information was left out upon purchase from CarMax. This information was not listed on this site either. I'm reporting this issue so that the next owner of the vehicle won't be surprised and devastated like we were.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481508August 27, 2022
UNKNOWN OR OTHER
The door is not closing or locking I want to open the door and get groceries down and then when I went to close it it wouldn’t close the latch on it is not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480911August 24, 2022
STRUCTURE:BODY
Door latching
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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