Ford Fiesta Complaints

3,175 consumer complaints on file.

#11598047July 1, 2024
POWER TRAIN
Ford Dealership determined the TCM is the culprit for my transmission issues. The check engine light is illuminated. Car revs up but goes no where. There is an active extension warranty issued by Ford but for some reason my VIN is not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596216June 24, 2024
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2015 Ford Fiesta. The contact stated while driving at an undisclosed speed, the vehicle stalled and was jerked. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595527June 20, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2014 Ford Fiesta. The contact stated that while he was cleaning the vehicle and attempting to close the front and rear passenger’s side doors, the doors failed to latch securely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact discovered NHTSA Campaign Number: 15V246000 (Latches/Locks/Linkages). The dealer was made aware of the failure but stated that the recall had expired in 2020. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593734June 11, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The back passenger back door had problems wouldn’t close rt now can’t open. In May it felt like it wasn’t getting power, engine light said turn off car for 10 minutes, while stuck in traffic, so i had it towed to Upland Ford Dealers, they charged me $209.99 Just to look at it! Then after inspecting it they wanted almost $4,000. Which i can’t afford. They said it was the Clutch Assembly part. The car also has some electrical problems like the car stopped showing the millage last was a round 101. The phone not connecting & the charger plug not working either
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591504May 30, 2024
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, SUSPENSION
Ford Fiesta 2013 had a transmission malfunction warning pop up and the car aggressively jerked back then wouldn’t accelerate past 25 mph. The warning light stayed on. The car a couple miles after the incident wouldn’t accelerate at all even though the engine was on. This type of stopping happened twice. This issue is not related to my driving or accident but due to Ford producing a car with set malfunctions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591532May 30, 2024
POWER TRAIN
The contact owns a 2019 Ford Fiesta. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment, after which the vehicle lost motive power. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch and observed abnormal wear. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591658May 30, 2024
UNKNOWN OR OTHER
I bought my Ford Fiesta new in 2018. I have less than 35k miles on my car. My car recently started bucking while I stop at stop signs or red lights. My car revs up and tries to go forward. I took my car to the dealership hours later. They did a diagnosis and asked me what kind of gas I use. They said I shouldn't buy my gas from there. I was then told my valve is sticking from the gas and the valve is trying to open and it can't so it bucks and lurches. The part they need is on back order. The part is not available any where in the country. So does that mean the whole country side uses the same gas I do? That is why that part is on back order?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591094May 28, 2024
FUEL/PROPULSION SYSTEM
My fuel canister purge valve needs replacement less than 70,000 on car. The cap less gas cap defective as well. Why did they make these cuz everyone is having problems with the purge valve and cap less. It all on YouTube. Where is the recall,.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591108May 28, 2024
POWER TRAIN
The contact owns a 2013 Ford Fiesta. The contact stated while driving 30 MPH, the transmission experienced a catastrophic failure. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590552May 24, 2024
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM), POWER TRAIN
The contact owns a 2013 Ford Fiesta. The contact stated that while driving at various speeds on three occasions, the vehicle jerked, lost motive power, and failed to accelerate above 25 MPH. The check engine, oil, and ECM warning lights were illuminated. The vehicle was pulled over to the side of the road and restarted. The vehicle was taken to the residence. The vehicle was then taken to an independent mechanic where the failure could not be replicated. Additionally, the contact stated that while driving approximately 45 MPH, the failure persisted. The check engine and ECM warning lights were illuminated. The contact stated that the Transmission Malfunction message was displayed. The vehicle was taken to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590037May 21, 2024
ELECTRICAL SYSTEM
My key battery apparently died and the whole car shut off in the middle of the forlane 75 mph. Had no breaks lights, or anything there Should be a warning sign or should let u keep driving to get off the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589553May 19, 2024
ENGINE
My engine is acting up. According to the Auto Repair Shop they say that my car is suffering from Carbon Build Up which is affecting my engine. As well as the throttle body in the car. My car just keeps stopping to the point my engine refuses to start. So I decided to clean it myself only to no avail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589387May 17, 2024
SERVICE BRAKES
On a long road trip with my mother while accelerating onto a highway I heard a metal object from the front right of my car drop onto the road. Subsequently, I heard a minor clanking/rattling noise every now and then but everything was operating normally and I could not connect any driving actions to this noise. Later on I looked under the vehicle for any loose hanging objects but could see none. When I got home I went to my home Ford dealer they were charging an exorbitant diagnostic fee so I went to a different dealer with a more reasonable fee. I was asked if I recently had my brakes serviced to which I replied yes. I was told there was a missing upper right caliper bolt. This explained the noise I heard of a metal object dropping. I brought it to the attention of the service manager of my home dealer. I was reimbursed by my home dealer for the cost of the diagnosis and repair at the other dealer. Some months later there was management shakeup of personnel and I learned that the service manager and technicians that I spoke with were replaced. I didn't think much at the time that it was anything more than carelessness but I came across some new information. The use of Torque to Yield (TTY) bolts in vehicle safety related components presents a safety hazard. These type of bolts are one-time or single use. They are indistinguishable from traditional bolts. Once torqued to specification, the loosening of these bolts will cause them to fail. They complicate routine maintenance, require more precise equipment, and leave a lot to chance of human error. Improper installation or reuse of these bolts will lead to catastrophic failure. General ignorance among professional trained mechanics, as well as auto part stores, DIY vehicle owners, as well as lack of labeling, and lack of proper warning from vehicle manufacturers is a recipe for disaster. Vehicle manufacturers should not use these bolts for safety related vehicle components. Vehicle owners should be informed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587862May 9, 2024
POWER TRAIN
The contact owns a 2013 Ford Fiesta. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the vehicle failed to shift into second gear and was stuck in first gear. The contact stated that there was transmission fluid coming from the transmission. There was no warning light illuminated. The contact was able to drive the vehicle to the residence however, the failure persisted. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587871May 9, 2024
ELECTRICAL SYSTEM
The contact owns a 2011 Ford Fiesta. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that there was abnormal corrosion around the wiring harness, causing an electrical fault. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 22N11. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587288May 6, 2024
POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle did not accelerate as intended. Additionally, the transmission was slipping, and the vehicle lost motive power. The contact stated that the failure occurred intermittently however, the failure had become persistent. The contact stated that several times the vehicle failed to start, and the “Service Transmission” warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a TCM failure. The contact was informed that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586819May 3, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2015 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle stalled and began to lose motive power. The contact was able to pull the vehicle over to the side of the road and the vehicle restarted however, the gear shifter failed to move out of park(P). The contact stated that the vehicle shut off with the “Transmission Malfunction -Service” warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a failure with the clutch which needed to be replaced. The dealer stated no failure was found with the transmission, but the contact is concerned the failure is with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 95,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586560May 2, 2024
AIR BAGS, SEAT BELTS
The contact owns a 2017 Ford Fiesta. The contact stated while driving 30 MPH and making a left turn, The vehicle that was behind her vehicle simultaneously made a left turn into the lane the contact was turning into. The contact stated that the front driver's side tire of the vehicle collided with the front passenger's side tire of the other vehicle, causing the vehicle to roll over, and the vehicle landed on the hood. The front driver's side and passenger's side seats air bags deployed. The contact stated that the front driver's side seat belt failed to unbuckle, and bystanders assisted the contact out of the vehicle by wiggling the seat belt until the seat belt was unbuckled. The contact stated that the front passenger's side seat belt failed to retract during the incident and became loose, causing the passenger to hit his head against the roof of the car. The contact stated that the rear driver's side seat belt unbuckled during the incident, causing the passenger to be propelled inside the cabin of the vehicle. The rear passenger's side seat belt unbuckled during the incident, causing the unoccupied car seat to be propelled and to fracture. The contact sustained abrasion on the neck, bruises on the right shoulder, and between the left under am and the rib cage due to the seat belt, but did not seek medical assistance. The other two passengers were taken to the hospital by emergency services, then they were were taken to another hospital, where they were informed that they had sustained concussions. The vehicle was towed and totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 89,623. The VIN was not available.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11586664May 2, 2024
UNKNOWN OR OTHER, POWER TRAIN, FUEL/PROPULSION SYSTEM
Transmission control module for a 2015 Ford Fiesta Is admitted by Ford as faulty, and a known issue. This part has had to be replaced several times, And there's no guarantee on durability Or that there won't be future issues. Ford has admitted safety issues include loss of transmission engagement while driving, lack of power and slow or delayed shifting, No start, shuddering, stalling, slipping, ECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583529April 17, 2024
POWER TRAIN
The contact owns a 2014 Ford Fiesta. The contact stated that while driving at various speeds, there was an abnormal shuddering sound coming from the engine compartment. The vehicle was taken to the local dealer, where it was diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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