Ford Fiesta Complaints

3,175 consumer complaints on file.

#11631636December 19, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, ENGINE
The contact owns a 2011 Ford Fiesta. The contact stated while driving at approximately 65 MPH, the vehicle stalled. The contact stated that the engine malfunction, ABS, and Hill Assist warning lights were illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed; however, the contact was unaware of the diagnostic result. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same mechanic who again diagnosed the vehicle and informed the contact that the vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to a local dealer. The dealer diagnosed the vehicle and determined that the throttle body, engine electrical harness, and engine mounts needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred, and the vehicle stalled with white smoke coming from the exhaust pipes. The contact had not taken the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631088December 16, 2024
UNKNOWN OR OTHER
On June1, 2022 Mel Hambelton Ford replaced all 4 door latches do to recall. A few weeks ago I noticed that my 2 back doors were NOT Locking. They would click, but would not lock. Front doors work fine. The New latches they put in are as follows. LF-280720, LR-110820, RR-270914 and, RF-290914. I have attached the dated Invoice. In order to keep the doors from opening, I have taken my backseat belts and looped them through the door handles and fastened them. I am concerned that my car can be broken into do to the malfunction of the back door latches not locking. This is a major safety issue. Please advice as to how I should proceed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630843December 15, 2024
VEHICLE SPEED CONTROL
Vehicle fails to accelerate sometimes when gas pedal is pressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629767December 9, 2024
UNKNOWN OR OTHER
In the year 2016 I purchased my Ford focus fiesta license plate [XXX] Vin# [XXX]  Noticing my driver and passenger, which is left and right rocker molder was a little loose from the pens that held them. The car was brand new. It's a 2015 only 6 miles on odometer time of purchase. I told the salesman about it and he said it was nothing to worry about That the ROCKER MOLDING DRIVER AND PASSENGER WHICH refer to two left and right rocker molde are stabler. On [XXX] the Left Rocker molder had came loose to approximately was held by 2 pins. I was concerned for the safety matter of this vehicle being on the freeway for the safety of others and myself so I had a repaired on November 4, 2024 due to a safety issue and not a cosmetic issue at Crash Champion as repair technician Manuel recommend to repair to safety issues. Here is what Crash Champions recommend Miguel Lopez Service Advisor CC712-CONCORD VDM (925) 689-1739 [XXX] From: Miguel Lopez Sent: Monday, November 11, 2024 10:20 AM To: [XXX] Subject: POST REPAIRS - FOLLOW UP Dear [XXX] , I’m following up regarding the recent repairs performed on your 2015 Ford Fiesta. Your safety is our top priority & wanted to ensure you that we’ve taken the necessary steps to address the concerns that were found and identified as safety issues on the vehicle. Our team had thoroughly reviewed the situation where parts were found to be coming loose, which we understand could pose a significant hazard on the road. These parts being identified as both your Left & Right Lower Rocker Moldings. Prior to repairs these moldings were only being held by 2 plastic retainers on each side, posing a danger of falling off. These plastic retainers could have potentially broken off & causing the moldings to fly off on the road resulting in a possible accident. We’ve also conducted a thorough inspection to ensure that your vehicle is roadworthy and s INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629185December 6, 2024
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2016 Ford Fiesta. The contact stated while driving 25-30 MPH, the vehicle was shuddering as if it would stall, and the vehicle made an abnormal whining sound. The contact stated that the failure also occurred while driving over a speed bump. The contact had noticed that the failure mostly occurred while driving at low speeds and while the RPMs were low. Additionally, the contact stated that the transmission was slipping while driving and making right turns. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch assembly had failed and needed to be replaced. The dealer determined that the failure was related to an undisclosed recall. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that no assistance could be provided unless the VIN was added to the unknown recall. The failure mileage was approximately 71,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627821November 28, 2024
SEATS
The vehicle suffered a direct rear impact from another vehicle traveling approximately 95 mph while this Ford Fiesta was traveling 60 mph forward. Both front seats were positioned upright with a properly seated driver and a passenger seated whilst turning his body behind the seat. The impact was severe enough to trigger the Ford Fiesta's SOS Post-Crash Alert System. As a result of the impact, both front seats of the vehicle broke free of their positions and reclined backwards. This action of the seats cause the driver to lose control of the vehicle as his hands were stripped from the wheel. The airbags did not deploy. The driver's head flew forward and slammed back hard into the headrest. The vehicle was inspected by a police officer at the scene who commented that the seats had failed. The vehicle was also inspected by an insurance inspector. The vehicle is currently in the possession of Progressive and may be available to inspect. The vehicle was in proper working order before the accident occured and provided no sign of issues with the seats.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11626248November 19, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2014 Ford Fiesta. The contact stated while driving 35 MPH, the engine overheated and the contact pulled over safely. The contact waited for the vehicle to cool down before driving. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was towed to an independent mechanic, who determined that the head gasket was blown. The vehicle was towed to another independent mechanic, who determined that the failure was due to the head gasket. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624111November 7, 2024
POWER TRAIN
Clutch and actuators diagnosed as needing to be replaced. This was a recall / campaign from ford . I did not own the vehicle when recall was sent out in 2019. The new clutch has not been installed and now needs to be . Also, Very low mileage on this vehicle . Ford should stand by its product and replace the recall free of charge .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623625November 5, 2024
ENGINE, POWER TRAIN, STRUCTURE:BODY:DOOR
The contact owns a 2013 Ford Fiesta. The vehicle had failed to start. Additionally, the contact stated that the vehicle failed to reverse. The transmission warning light was illuminated. The contact stated that the vehicle was not safe to drive. The contact related the failure to Ford Campaign Number: 14M02. The vehicle was taken to the local dealer, where it was diagnosed that the transmission clutch, the TCM, and the doors needed to be replaced. The contact stated that the vehicle was previously repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622915October 31, 2024
SERVICE BRAKES
Upon stopping when applying the brakes they locked up. There were no warning lights on. It was diagnosed by an independent auto repair shop, not drivable I had it towed to the Ford Dealership. The ABS module, and calipers have failed. I learned there was a recall on these parts but do not apply to my specific vin #. The ABS module is on national back order, likely a month out. I have paid for the part. The service dept quoted new rotors calipers/hose and pads I think this vehicle may need to be added to the recall since it is the exact same failure. Luckily I was in town and not on the interstate when the brake system failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621791October 24, 2024
POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the vehicle was jumpstarted. The contact stated that the transmission malfunction warning light was illuminated. The contact stated that after the vehicle started while driving at an undisclosed speed, the transmission started slipping. Additionally, the contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer; however, a diagnostic test was not performed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was advised to bring the vehicle back later. In addition, the contact was informed that the repair was not covered under recall or warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619555October 13, 2024
POWER TRAIN
Car shudders with noises on the transmission, not going on reverse and sometimes can not go on driver or forward too, car has codes for transmission clutches
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617149September 30, 2024
POWER TRAIN, ENGINE
Transmission won't move in reverse and goes slow in drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616912September 27, 2024
POWER TRAIN, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2016 Ford Fiesta. The contact stated while driving at an undisclosed speed, while the transmission was shifting between 1st and 2nd gear, the vehicle was shaking until the transmission had shifted to the higher gears. The contact stated that occasionally the vehicle failed to start intermittently. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The contact also stated that the battery had been replaced by a friend approximately 7 times, and once by an O' Riley’s within the past 2 years. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 80,100
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615956September 23, 2024
POWER TRAIN, ENGINE
The contact owns a 2011 Ford Fiesta. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where the battery was replaced. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and sputtered. The contact stated that while attempting to start the vehicle the following day, the vehicle failed to start and was towed to an independent mechanic to be diagnosed. The mechanic related the failure to the transmission. The contact was referred to the dealer for an unknown recall repair. The manufacturer was notified of the failure and referred the contact to the dealer for the TCM to be replaced under Ford Campaign Number: 14M02. The vehicle was towed to the dealer, where the TCM was replaced; however, the dealer informed the contact that the TCM could not be programmed to the transmission clutch. The dealer determined that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615180September 18, 2024
ENGINE
Vehicle was traveling on an interstate highway when the oil indicator lamp lit, and the car immediately lost power, putting it in danger of being rear-ended. I researched any recalls and found "Part 573 Safety Recall Report 23V-905", which only covers two different models, the Focus and the Eco Sport, with precisely the same EcoBoost 1.0 Liter engine. I recently sent it to an independent service station to perform that which the recall describes, as a recall notice did not happen, but the service foreman stated it cannot be successfully repaired, as the oiling system was completely compromised, causing catastrophic damage to the valves, cylinders, turbo system, and vacuum pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614281September 12, 2024
ENGINE
My engine has been malfuctioning over the following year. I've gotten repairs and it continues to do so. I'm asking for a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613873September 10, 2024
POWER TRAIN, ELECTRICAL SYSTEM:IGNITION
The contact owns a 2012 Ford Fiesta. The contact stated while attempting to accelerate, the vehicle hesitated to move forward or backwards. Additionally, the contact stated that the ignition key had failed to operate as intended also. The vehicle was towed to the local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified on the failure. The approximate failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613352September 8, 2024
ELECTRICAL SYSTEM
I’m 99% sure the heated seat shorted out and caught my car on fire causing the car to burn completely to the ground in a total lose.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11613079September 6, 2024
POWER TRAIN
The contact owns a 2013 Ford Fiesta. The contact stated while driving approximately 40 MPH, and while driving up an incline, the vehicle was losing motive power. The contact depressed the accelerator pedal, and the vehicle was not responding as needed. The contact stated that while at the top of the hill and driving down the hill, the vehicle regained motive power. The contact stated that no warning light was illuminated. The contact stated that the failure was occurring while driving up an incline. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the internal transmission seals were leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 74,429.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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