Ford Fiesta Complaints

3,175 consumer complaints on file.

#10783552October 20, 2015
AIR BAGS
I WAS DRIVING AT ABOUT 35 MILES AN HOUR WHEN A PERSON MADE AN ILLEGAL U TURN IN FRONT OF ME. THE IMPACT WAS IN THE DEAD CENTER OF MY CAR. THE AIR BAG AT MY FEET DEPLOYED BUT THE ONE IN THE STEERING WHEEL DID NOT. I HAD SEVERE BRUISING FROM THE IMPACT WITH THE STEERING WHEEL AND THE SEAT BELT. I HAVE PICTURES OF THE IMPACT AND THE LOWER AIR BAG DEPLOYMENT WITHOUT THE STEERING WHEEL AIR BAG.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10783709October 20, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
THE TRANSMISSION HAS BEEN SLIPPING CONSTANTLY. WHEN STARTING FROM A DEAD STOP THE TRANSMISSION SLIPS PREVENTING ITS FROM CATCHING THE FIRST TWO GEARS. ALSO THE PASSENGER SIDE DOOR LATCH WILL NOT CLOSE. THE DOOR ALL OF A SUDDEN CAME OPEN WHILE DRIVING. THIS CAR IS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783289October 19, 2015
POWER TRAIN
TRANSMISSION IS NOT SHIFTING RIGHT. HAD IT TO THE DEALERSHIP ON 3 SEPARATE OCCASIONS. STALLS OUT WHEN SHIFTING, LOSING POWER WHILE ACCELERATING, OFTEN PAUSING BEFORE FINALLY SHIFTING. TRANSMISSION SHIFTS WHEN IT DOESN'T NEED TOO. USUALLY IN MOTION IS WHEN ALL OF THE ABOVE TAKES PLACE. GRINDING NOISE AND SHUDDER. CLEARLY IT IS THE FAULTY TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783534October 19, 2015
POWER TRAIN
THE CAR HAS 17250 MILES ON IT. I HAVE BEEN HAVING TRANSMISSION PROBLEMS. SHUDDERING, SHAKING, JERKING, JOLTING, SUDDEN OR DELAYED ACCELERATION HAVE ALL BEEN PROBLEMS. LOW SPEEDS SEEM TO BE AN ISSUE WITH IT. IT SEEMS TO SHUDDER IN BETWEEN 1ST AND 2ND GEARS. I ALSO HAVE HAD IT STALL WHILE IN REVERSE. I HAVE TAKEN IT TO THE FORD DEALERSHIP, THEY ARE AWARE OF THE ISSUE, HAVE HAD MULTIPLE COMPLAINTS, AND SAID THEY WOULD REPROGRAM THE SOFTWARE TO MAKE THE SHIFT CHANGES MORE SMOOTH. IT IS STILL EXHIBITING THE SAME ISSUES. HARSH SHUDDERING, GEARS SLIPPING, CLICKING AND NOISES. IT'S JUST A MATTER OF TIME BEFORE THIS VEHICLE KILLS SOMEONE. I WASN'T TOLD THAT THIS CAR WOULD OPERATE ANY DIFFERENTLY THAN ANY OTHER CAR. THE DEALERSHIP SAYS THAT ALL OF THESE SYMPTOMS ARE 'NORMAL' FOR THE KIND OF TRANSMISSION THAT THEY SOLD ME AND THAT IT'S STILL SAFE TO DRIVE. EVEN WHEN I TOOK IT IN TO GET REPROGRAMMED FOR THE SHUDDERING, THE TECHNICIAN SAID THAT "IT'S STILL GOING TO DO IT." WHAT?! IT WASN'T DOING IT BEFORE AND NOW YOU WANT ME TO DEAL WITH A SHUDDERING VEHICLE? AND YOU SAY YOU STILL CAN'T FIX IT? THAT'S TERRIBLE. I'VE OWNED FORD'S ALL MY LIFE AND THIS IS MY FIRST NEW CAR AND I FEEL LIKE I'VE MADE A TERRIBLE DECISION AND IT'S BARELY GOT 20,000 MILES ON IT. MORE IMPORTANTLY, THE SAFETY. I'VE HAD MORE THAN ONE CLOSE CALL WITH TRYING TO ACCELERATE AND THE TRANSMISSION NOT RESPONDING IN ENOUGH TIME TO GET OUT OF THE WAY. OPERATES UNLIKE ANY OTHER VEHICLE I'VE OWNED AND NOT IN A GOOD WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783091October 17, 2015
POWER TRAIN, SUSPENSION
I BOUGHT A USED 2011 FORD FIESTA IN DECEMBER OF 2014. WITHIN A COUPLE OF WEEKS I BEGAN TO EXPERIENCE EXCESSIVE SHUDDERING, KNOCKING, BANGING NOISES. EXCESSIVE SHAKING, STUTTERING. I HAVE TAKEN IT TO MY FORD SERVICE DEPARTMENT AND ALL THEY SAID IS FORD WONT DO ANYTHING UNTIL THE CAR BREAKS DOWN OR FAILS TO MOVE AT ALL. AND WHEN THAT DOES HAPPEN, ALL CORPORATE FORD WILL DO IS REPLACE THE CLUTCH AND THEY EVEN SAID THAT WONT BE A LONG-TERM FIX BECAUSE IT WILL ALWAYS HAPPEN AGAIN AND AGAIN.. I AM REALLY FEARFUL OF GETTING INTO A SERIOUS ACCIDENT WITH THIS LEMON... I AM HOPING BUT NOT HOLDING MY BREATH ON FORD TAKING RESPONSIBILITY FOR THIS.. UNTIL THE NHTSA MAKES THEM DO SOMETHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782103October 14, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE CLUTCH SHIFTER FAILED TO SHIFT IN OR OUT OF ANY GEAR. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781479October 12, 2015
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
THERE HAVE BEEN MULTIPLE INSTANCES THAT MY TRANSMISSION, WHILE IN MOTION, HAS STUTTERED, STALLED, OR BEEN COMPLETELY UNRESPONSIVE. IN LOW GEARS, THE TRANSMISSION SOUNDS AS IF IT IS GRINDING METAL CANS. WHEN MY CAR STUTTERS OR JERKS SEEMINGLY OUT OF NOWHERE, MY LIGHTS AND DASH WILL FLICKER AS WELL. BOTH MY FORD DEALERSHIP AND FORD ITSELF HAS TOLD ME THESE SAFETY ISSUES ARE NORMAL AND TO BE EXPECTED. TWICE I'VE ALMOST COLLIDED WITH SEMIS ON THE HIGHWAY WHEN I WAS UNABLE TO GET UP TO SPEED PROPERLY DUE TO THE CHUGGING AND STUTTERING. THERE ARE THOUSANDS OF COMPLAINTS ON THIS ISSUE. I'VE ALREADY HAD MY CLUTCH AND SEALS REPLACED ONCE, TO NO AVAIL. THIS IS THE FIRST VEHICLE I'VE BOUGHT AND I'M SCARED FOR MY SAFETY. FORD AND MY DEALERSHIP WON'T TAKE RESPONSIBILITY FOR THESE HAZARDS AND INSIST THAT I'M NOT DRIVING MY CAR RIGHT. THE GRINDING, STUTTERING, STALLING, AND OUTRIGHT TRANSMISSION FAILURE HAS BEEN OCCURRING FOR THE FULL 7 MONTHS I'VE HAD THE CAR. IF MAINTENANCE INVOICES ARE NEEDED, I DO HAVE ACCESS TO THESE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781496October 12, 2015
FUEL/PROPULSION SYSTEM
THIS PROBLEM INITIALLY SURFACED WITH LESS THAN 2500 MILES ON THE VEHICLE. IMMEDIATELY AFTER REFUELING MY VEHICLE, THE ENGINE WOULD STUMBLE AND SOMETIMES STALL COMPLETELY, WHILE AT A STOP AND WITH THE ENGINE IDLING. THE FORD DEALERSHIP DETERMINED THE PROBLEM TO BE A FAULTY EVAPORATION CANISTER PURGE VALVE IN THE FUEL SYSTEM. THE AMOUNT OF FUEL I ADDED TO THE TANK DID NOT SEEM TO MATTER AS EACH TIME I DID SO, THE ENGINE WOULD STUMBLE OR STALL WITHIN 1-2 MINUTES FOLLOWING THE FILL-UP. ONCE THE STUMBLING OR STALL HAD OCCURRED, THE VEHICLE RETURNED TO NORMAL OPERATION WITHOUT ISSUE (OR UPON RESTARTING THE VEHICLE) UNTIL THE NEXT TIME I WOULD NEED TO ADD FUEL. THE STUMBLING AND STALLING WAS PARTICULARLY DANGEROUS AS IT TENDED TO OCCUR AS I WAS PULLING AWAY FROM THE GAS STATION, MERGING INTO TRAFFIC AT A BUSY INTERSECTION OR ON-RAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781420October 12, 2015
AIR BAGS, STRUCTURE:BODY
MY CAR DOOR OPENED WHILE I WAS DRIVING IN A PARKING LOT. I CANNOT CLOSE OR LOCK THIS DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780850October 8, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V246000 (DOOR LATCH) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780898October 8, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT RENTED A 2015 FORD FIESTA. WHILE ATTEMPTING TO PARK AND RELEASING THE ACCELERATOR PEDAL, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE INDEPENDENTLY ACCELERATED. AS A RESULT, THE CONTACT DROVE OVER THE PARKING DIVIDER. THE CONTACT DEPRESSED THE BRAKE PEDAL AGAIN AND THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE WHERE IT WAS TOWED TO THE RENTAL COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10805753October 7, 2015
LATCHES/LOCKS/LINKAGES
2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT PASSENGER DOOR LATCH FAILURE. *SMD THE CONSUMER STATED A RECALL WAS ISSUED. HOWEVER, THE PARTS WERE NOT AVAILABLE. RECALL # 15V246000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780617October 7, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT 40 MPH, THE CONTACT NOTICED A LOUD GRINDING AND KNOCKING SOUND. THE CONTACT STATED THAT THE VEHICLE ALSO JERKED INTO GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED A CLUTCH OR TRANSMISSION. THE VEHICLE WAS NOT REPAIRED, HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780640October 7, 2015
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TOOK MY CAR IN TWICE FOR THE TCM AND IT'S EVEN WORSE. SHUDDERING, ELECTRICAL FAILURES,LOSS OF ENGAGEMENT WHILE DRIVING, AND WORST OF ALL FORD IS DENYING ME SERVICE UNTIL I PUT ANOTHER 1,500 MILES ON THE CAR! NOT SURE IF THIS IS EVEN LEGAL. TRYING TO PRESS FOR A LEMON LAW NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779978October 6, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FORD HAS RECALLED TRANSMISSION CONTROL MODULE ON MY CAR, IT HAS BEEN DETERMINED A TRANSMISSION CLUTCH IS NEEDED TO REPAIR THE CAR TO PREVENT THE CAR FROM CHANGING GEARS WHILE THE CAR IS IN MOTION AND CAN CAUSE DAMAGE, HARM AND DEATH. THE DEALERSHIP WILL NOT REPAIR MY CAR AS REQUIRED BY FORD MOTORS COMPANY AS I HAVE REQUESTED A RENTAL CAR WHILE MY CAR IN IN SERVICE. I AM SERIOUSLY CONCERNED IF MY CAR IS NOT REPAIRED THE CAR COULD CAUSE HARM TO ME AND POSSIBLE DEATH AS THE CAR DOES HESTIATE AND STALL WHILE GOING THRU INTERSECTIONS AND AT STOP SIGNS AND TAKE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780038October 6, 2015
POWER TRAIN
THE TRANSMISSION OF THE VEHICLE IS SLUGGISH GOING INTO HIGHER GEARS, ALSO HAS A SHUTTER IN LOWER GEARS AND FEELS LIKE IT MAY STALL GOING UP HILLS ALSO SOMETIME IT JUMPS FORWARD WHEN YOU LIGHTLY TOUCH THE GAS. THIS IS A DEFINATE SAFETY PROBLEM AS YOU CANNOT CONTROL YOUR VEHICLE. WE HAVE JUST BOUGHT THIS VEHICLE AND ARE VERY UNHAPPY WITH THE PERFORMANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780052October 6, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED AND THE TRANSMISSION WAS ABNORMALLY NOISY. THE VEHICLE WAS TAKEN FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE PCM, THE CLUTCH, AND THE SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE REPAIR FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,370.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780181October 6, 2015
POWER TRAIN
PURCHASED USED WITH LOW MILEAGE. RECENTLY HAD DEFECTIVE CLUTCH PLATES REPLACED PER FORD RECALL TO SOLVE SHUDDER PROBLEMS. DEALER ALSO PER RECALL APPLIED A SOFTWARE UPDATE TO THE TRANSMISSION. NOW THE CAR WILL LOOSE POWER TO THE TRANSMISSION WITHOUT WARNING. CHECK ENGINE LIGHT CAME ON - MULTIPLE ATTEMPTS TO START CAR. BACK TO DEALER TWO MORE TIMES FOR SOFTWARE UPDATE. STILL LOOSING POWER (OUT OF GEAR, NO POWER) TO MOVE CAR FORWARD. VERY SCARY. TAKING CAR BACK AGAIN FOR POSSIBLE TCM REPLACEMENT. ALL OF THIS OCCURRING OVER A THREE MONTH PERIOD. FEEL VERY UNSAFE WITH THIS CAR - WITHOUT IT I AM UNABLE TO CONDUCT MY WORK WITH MY CLIENTS. PLEASE HELP AS I CAN'T AFFORD TO KEEP GOING BACK TO THE DEALER TO TRY TO RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780259October 6, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE JERKED AND HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY, FUEL ASSEMBLY, PLATE CYLINDER, CYLINDER ASSEMBLY, AND TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779668October 5, 2015
POWER TRAIN
CAR WILL NOT START. PUSH START BUTTON MAKES THE CAR DO A FAST CLICKING NOISE. THE CAR WILL NOT START EVEN FROM A JUMP. UPON TAKING THE VEHICLE TO THE AUTO SHOP DISCOVERED A BAD TRANSMISSION MODULE RESULTING FROM OVERHEATING/LOSS OF FLUID. MODULE REPLACED BY FORD. THREE WEEKS LATER SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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