Ford F-150 Complaints (2024)

263 consumer complaints on file.

#11773264October 23, 2026
VEHICLE SPEED CONTROL
On XXX at approximately 6:50 AM, I was backing out of my driveway. After entering the roadway, I came to a complete stop and shifted from Reverse to Drive while in Normal drive mode. Immediately upon shifting into Drive, the vehicle lurched forward and rapidly accelerated without any accelerator pedal input. My foot was not on the accelerator. The vehicle accelerated to approximately 15-16 MPH and continued moving under power. I had to quickly steer to avoid striking my brick mailbox. The vehicle continued moving until I applied the brakes and brought it to a complete stop. After stopping, the engine RPM returned to normal and the vehicle then operated normally. No warning lights or messages were displayed. This event created a significant safety hazard and nearly resulted in a collision. In addition, the vehicle has experienced intermittent transmission and driveline issues since it was new. Symptoms include harsh upshifts and downshifts, gear hunting, shuddering, driveline clunks, RPM fluctuations under steady throttle, and jerking during acceleration and deceleration. Some downshifts have been severe enough to make the vehicle lurch as if lightly rear-ended. Other events have felt similar to placing a vehicle in Park while still moving. I have experienced abrupt downshifts while slowing from approximately 40 MPH, rapid multiple-gear downshifts accompanied by shuddering, harsh shifts while coming to a stop at low speeds, and repeated gear hunting in traffic. The symptoms occur intermittently, often at low speeds, during the first few miles of driving, and sometimes while traveling uphill. I have returned the vehicle to Ford of [XXX] three times for these concerns. The dealership has been unable to duplicate the condition and no repairs have been performed. I am concerned that the unintended acceleration event and longstanding transmission/driveline abnormalities may be related to an underlying powertrain, transmission, or electronic control defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772047October 19, 2026
UNKNOWN OR OTHER
I am the owner of a Ford F-150 Raptor R, a vehicle that Ford specifically engineered to require 5W-50 full synthetic motor oil. Despite following Ford's recommended maintenance schedule, I have been informed by multiple dealerships that they cannot perform a routine oil change because Ford is not supplying sufficient quantities of the required oil. What I find unacceptable is not simply the temporary shortage itself, but Ford's apparent lack of urgency in addressing the problem and the complete absence of a customer solution. I purchased a premium vehicle with the expectation that Ford would be able to support and maintain its own product. Instead, I am being told there is "nothing that can be done" while the vehicle continues to accumulate mileage. This puts owners in an impossible position. If I continue driving the truck, I risk exceeding the recommended service interval and potentially jeopardizing warranty coverage or engine longevity. If I stop driving it, Ford has effectively rendered an expensive vehicle unusable through its inability to provide a basic maintenance requirement. When I contact Ford Customer Service and request escalation to a supervisor, I am repeatedly told that all available resources have been exhausted. However, offering no remedy, no alternative service plan, no approved substitute oil, no reimbursement process, and no timeline for resolution cannot reasonably be considered a remedy. I am asking Ford to provide, in writing: An immediate solution for servicing affected Raptor R vehicles. Written assurance that owners will not suffer warranty consequences if oil changes are delayed due to Ford's inability to supply the required oil. Reimbursement options for customers who must obtain approved oil from third-party sources. A clear timeline for when dealerships will have adequate supplies available. A direct escalation path to management with authority to address this issue. Ford markets the Raptor R as a flagship performance vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771785October 17, 2026
VEHICLE SPEED CONTROL, SERVICE BRAKES
Changing the drive mode from “tow, normal or sport” does not save after vehicle is restarted. Results in unexpected acceleration or braking behaviour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770322October 10, 2026
POWER TRAIN
URGENT SAFETY COMPLAINT – 2024 FORD F-150 TREMOR Since May 2026, my 2024 Ford F-150 Tremor has repeatedly experienced a dangerous transmission gear-shifting malfunction. Without warning, the gear selector locks, preventing the vehicle from engaging Drive, Reverse, or Park, leaving it immobilized. This has occurred in parking garages, blocking entrances and exits, and on interstate highways after stopping in traffic. The vehicle can become stranded in active traffic with no reliable way to move it to safety. This creates an extreme collision risk, potentially resulting in serious injuries or fatalities involving myself, my family, and other motorists. This is not an isolated concern. Ford issued Technical Service Bulletin 25-2276 addressing gear shift module failures in 2021–2025 F-150 trucks, including inability to shift into Park or out of gear. NHTSA complaints 11745086 and 11751717 describe similar failures in 2024 F-150 vehicles. Despite the recurring safety hazard, Ford has refused to repair my vehicle without charging me, citing expiration of the 3-year/36,000-mile warranty due to mileage. A potentially life-threatening safety defect should not be dismissed solely because the vehicle exceeds its warranty mileage. I respectfully request that NHTSA investigate these recurring failures, determine whether a broader safety defect exists, and evaluate whether a safety recall and manufacturer-funded repairs are warranted. I fear that continued operation could result in a preventable fatal accident. Immediate investigation is necessary to protect vehicle owners, passengers, and the public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768985October 5, 2026
EXTERIOR LIGHTING
Ever since the last OTA software update to SYNC 26.2.8.3 on 9/11/2026 my auto high beam functionality has started working erratically. It seems to be much worse below 50 MPH. The high beams will not shut off for approaching cars or it they might start flashing on and off. I have had multiple cars flash their high beams back at me. They will also not shut off consistently while following vehicles. Blinding oncoming traffic certainly has to be considered a safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769077October 5, 2026
POWER TRAIN
I am reporting a catastrophic component failure on my 2024 Ford F-150 equipped with the 9.75-inch heavy-duty 3/4 float rear axle design. Both the driver-side and passenger-side rear axle hub bolts have completely sheared off due to metal fatigue. The bolt heads are missing entirely, and the threaded studs remain snapped off flush inside the wheel hub assemblies
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768620October 2, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
2024 ford f150 having identical issue that was covered under recall 23S35. that involves wire harness routing along rear axle. I’m asking ford dealership out of good faith to include my vehicle in this recall. However, no luck. My vehicle was 177 miles over the bumper to bumper warranty when the warning light alerted me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768323October 1, 2026
VISIBILITY/WIPER
The windshields are extremely prone to cracking and chipping. I am now in need of my fourth windshield from an acorn falling off a tree and hitting my windshield while going 25mph. I have had multiple Ford F150s and have never replaced a windshield, I have not changed my driving habits and every one has been from an extremely minuscule incident such as this. I know of at least three other F150 owners at my place of employment who have been through at least one windshield on their newer trucks as well. There is something wrong with these windshields.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768145September 30, 2026
POWER TRAIN
While towing truck shifted harshly and turned on the indicator light (P1744). The truck started having metallic noises while in gear. Dealer inspected and found metal debris throughout transmission. Dealer replaced transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767740September 29, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
February, 2026 — approximately 14,039 miles. The vehicle experienced a breakdown/engine shutdown on a major highway. The truck was towed to a Ford Service Dept and they described it as "engine failure" and "repair throttle body". We were lucky to not be involved in an accident with the truck suddenly shutting off at 70mph. August 20, 2026 through August 28, 2026 — 22,824 miles. I reported multiple serious concerns. After driving, stopping the vehicle, and returning approximately 10 minutes later, numerous IPC warning codes appeared and the vehicle could not be shifted into reverse or drive until after cycling the ignition several times. The vehicle required a tow-in to the dealer. On one of the incidents the truck again shutdown and had to be towed. The dealership advised it's a software problem. This power-boost F150 truck is unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767122September 26, 2026
UNKNOWN OR OTHER
2024 Ford F150 Lariat caught fire on 9/25/2026 while driving vehicle. White smoke came out of engine compartment, then black smoke. Cab filled with white smoke, then black smoke. We exited vehicle. Flames came out of engine compartment. Within seconds flames & black smoke shot up 20' to our oak tree. Could hear "pops' going off while waiting for fire department. Firefighters stated sounds were from tires & air bags. Vehicle totally destroyed. Everything totally gone from engine compartment up to bed of truck. Left side of vehicle worse that right side. Left side mirror gone. Vehicle is available for inspection. Insurance company claim made. Adjuster hasn't contacted us yet. Police and fire department were here and reports were made. No warning lamps or messages prior to incident.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11766816September 24, 2026
ELECTRICAL SYSTEM, ENGINE
Re: Recurring Knock Sensor Failure — 2024 Ford F-150 STX (2.7L) I am writing to document a recurring mechanical issue with my 2024 Ford F-150 STX, 2.7L, currently at approximately 30,900 miles, purchased new. First Incident (late XXX): While driving, the check engine light illuminated, indicating a knock sensor fault. I brought the vehicle to Ted Britt Ford in [XXX], where it remained for five days for sensor replacement. I requested a loaner vehicle, which the dealership stated was unavailable, requiring me to rent a replacement vehicle at my own expense. Second Incident (XXX): Following a period of heavy rainfall, the check engine light returned with an identical knock sensor fault. The vehicle was again taken to the same dealership and held for five days for repair. When I again requested a loaner, I was informed one could not be provided because the vehicle was not originally purchased at that dealership. Rental Costs: Across both repairs, I have incurred rental vehicle expenses for a combined 10 days due to the dealership's lack of loaner availability. Suspected Root Cause: Based on the pattern of failures — particularly the correlation with heavy rain — I believe water may be intruding into the engine compartment through the hood cowl area and affecting the knock sensor. I have found numerous other reports from Ford F-150 owners describing similar symptoms, which suggests this may be a broader design or manufacturing issue rather than an isolated incident. Concerns: Given that this is a low-mileage, recently purchased vehicle experiencing the same failure twice within approximately three to four months, I am concerned this issue will recur once the vehicle is out of warranty, at which point repairs would no longer be covered. I believe this pattern warrants investigation, and potentially a recall, given the apparent frequency of similar complaints among other owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763865September 12, 2026
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on a controlled-access highway, BlueCruise Hands-Free was active. The Adaptive Cruise Control was set to 65 MPH and the vehicle’s recognized speed limit was 65 MPH. My foot was not on the accelerator. The vehicle unexpectedly accelerated beyond the 65 MPH set speed. The vehicle continued accelerating on its own and subsequently reached approximately 82 MPH. At approximately 82 MPH, the instrument cluster showed the cruise setting at approximately 85 MPH while the detected speed limit remained 65 MPH. I did not intentionally increase the cruise set speed to 85 MPH. The vehicle was operating in Hands-Free BlueCruise during the event. The system subsequently displayed “Keep hands on steering wheel.” I have the video documenting the instrument-cluster displays during the event. This created a serious safety hazard because the vehicle accelerated approximately 17 MPH above the posted/detected 65 MPH speed limit without intentional accelerator input or intentional increase of the cruise setting. This situation happened at least 3 more times before I completely disengaged the hand free feature due to safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763710September 11, 2026
VISIBILITY/WIPER, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
Following an over-the-air (OTA) software update installed to my vehicle on Wednesday, all digital controls on the steering column/steering wheel console became completely non-functional by Thursday morning. Specifically affected systems include: Turn signal / blinker controls Windshield wiper controls and washer fluid activation Steering wheel-mounted media, phone, and instrument cluster dash navigation buttons A subsequent OTA update installed today did not resolve the issue. The inability to signal lane changes or turns and the complete loss of wiper and windshield cleaning controls create an immediate safety hazard, severely degrading vehicle visibility and signaling capabilities in active traffic. There were no prior warning indicators or messages preceding this failure. The vehicle was brought to an authorized dealership to schedule diagnosis and repair, but their earliest service opening is September 30th. While booking the appointment, the service advisor noted that other vehicles have recently experienced component and module failures following recent OTA software updates (specifically citing a customer whose vehicle cameras completely failed after an update). The vehicle remains available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762334September 5, 2026
SEAT BELTS
The seat belt will not latch when I insert the tongue normally. It will only click into the buckle if I hold the release button down while inserting it. This is the back seat behind the driver seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762243September 4, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2024 Ford F-150. The contact stated that following an unsuccessful Over-the-Air (OTA) software update, the display screen and instrument panel were constantly rebooting, with a loss of functionality for several electrical features. The vehicle was taken to a dealer, where technicians associated the failure with NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting). After several service repairs and the inclusion of a field service engineer, the vehicle remained unrepaired and had been with the dealer for over two months. The manufacturer was notified of the failure and provided the contact with a case number. The contact was not provided any status updates because the master technicians were on extended leave. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761496September 2, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SEATS
While driving at speed on public roads on [XXX], the primary 12-inch digital instrument cluster suffered a total blackout while the vehicle was powered and moving. The failure eliminated all speedometer readings, battery state-of-charge indicators, gear selections, and safety telltales/warning lights in violation of FMVSS 101. When previously reporting intermittent digital screen and electrical dropouts, Ford and dealership service personnel claimed this behavior is 'normal operation' and have failed to correct the underlying electrical/gateway defect across multiple service visits. The vehicle cannot be operated safely without an operational speedometer and warning cluster. Video link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761009August 31, 2026
UNKNOWN OR OTHER
The factory Pedestrian Alert System on my 2024 Ford F-150 Lightning produces an exterior warning sound at low speeds that is insufficiently audible to pedestrians in normal parking-lot conditions. On multiple occasions pedestrians have walked directly into my vehicle’s path without apparently hearing my approaching vehicle, requiring me to brake abruptly to avoid hitting them. I’m each instance, my vehicle is operating at very low speeds where the electric drivetrain produces little conventional vehicle noise. I am concerned that the factory pedestrian warning sound is inadequate to accomplish its intended safety function under FMVSS 141. I have not modified or disabled the pedestrian warning system. I believe GM had similar issues with the Chevy Equinox which was remedied via a recall. I am very concerned because several Ford F-150 Lightning owners have noticed this issue. I previously brought mine into the dealer, but they did not have a remedy for it. I am concerned because this is a 6600 pound pick up truck that seems to be in stealth mode at low speeds, which in my opinion is a recipe for tragedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760823August 30, 2026
UNKNOWN OR OTHER
The rear window of my 2024 Ford F-150 XLT violently exploded without warning. I was actively entering the truck when the explosion occurred. There was no collision, or object that stroked the glass. The extremely loud explosion terrified me, and because I initially did not know what had occurred, I contacted police. I have a police report of the incident. The failed component was the rear window/rear glass assembly. The shattered glass and vehicle were available for inspection following the incident and was towed to Ford. The sudden failure presented a serious safety risk because I was at the driver's seat when the glass exploded. I could have sustained significant lacerations from the glass. Other occupants could also potentially be injured. The failure has not been independently reproduced. The failure was directly observed by me, and the police were contacted immediately following the incident. I have reported the incident to Ford. Ford has been notified of the failure, but I have not received an adequate explanation establishing why the rear window suddenly exploded. I have subsequently researched similar reports involving Ford F-150 rear-window failures and discovered other consumer complaints describing sudden or unexplained rear-window shattering, including reports raising concerns regarding the rear defroster and/or associated electrical components. I did not use a rear defroster - the car was off. This raises concerns about whether Ford has adequately investigated a potential recurring defect and whether consumers should have been warned. The vehicle had had no warning lamps. This incident occurred on a vehicle purchased new in 2024. I have also experienced another major problem with the vehicle. I am requesting that NHTSA investigate whether sudden rear-window failure in the Ford F-150 represents a safety defect, whether Ford had prior notice of similar failures, and whether additional investigation, consumer notification, or a safety recall is warranted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760650August 29, 2026
UNKNOWN OR OTHER
While driving my 2024 Ford F-150 Lariat PowerBoost at highway speed, the panoramic sunroof glass suddenly shattered without warning. The truck had been parked inside my garage immediately beforehand. Approximately three minutes after leaving the garage, I entered the highway, and about two minutes later there was an extremely loud bang. There was no indication that any object or road debris struck the vehicle before the glass shattered. The interior sunshade was closed at the time, which prevented broken glass and debris from falling into the passenger compartment. After hearing the bang, I noticed significant wind noise and discovered that the panoramic roof glass had shattered. There was no known impact or other event that would explain the sudden failure. I am reporting this because the unexpected shattering of panoramic roof glass while a vehicle is traveling at highway speed presents a potential safety hazard to occupants.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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