Ford F-150 Complaints (2023)

626 consumer complaints on file.

#11737813May 14, 2026
FUEL/PROPULSION SYSTEM
I have a 2023 f150 powerboost. I slowed down to a yielding sign to turn right onto the state highway. The engine was in electric mode, I went to push the acceleration pedal and nothing happened. The truck would not accelerate for 4-5 seconds. I then put the accelerator pedal to the floor and it finally engaged and the truck flew. I’ve had it happen once before but for only a second so I thought nothing of it. It was a scary experience as I could have been hit if another drive wasn’t paying attention. I’m scared to drive it now, and have made an appointment with the local ford dealership to diagnose. No engines lights are on. Only happens when stopping briefly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737133May 11, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns 2023 Ford F-150. The contact stated while driving 25 MPH, while depressing the accelerator pedal the automatic brake system engaged independently causing all four wheels to lock up. a dealer was contacted. The vehicle was taken to dealer where it was diagnosed that front camera bezel needed to be replaced. The vehicle was repaired as the front camera bezel was replaced. The contact was relating the failure NHTSA Campaign Number: 22V334000 ( FORWARD COLLISION AVOIDANCE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and offered no assistance and informed him he had to pay for the cost of repair. The failure mileage was 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735793May 5, 2026
POWER TRAIN
When taking a turn from one street to another, my truck made a loud noise and every light went on my dash. A bunch of error messages then my truck stopped and could not move anymore. It could not shift either. I ws stuck in the middle of road then I had to pay to get it towed to the nearest Ford dealership on March 10th 2026. It is now May 5th. and I am still awaiting the fix of my truck. They say it is due to not having the parts to fix it. It is for the recall 25S82, but it is now almost 2 whole months with nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735770May 5, 2026
POWER TRAIN
My 2023 Ford F-150 is not drivable due to Ford safety recall 25S82 / NHTSA 25V512. Dealer states parts are on national backorder and Ford Customer Relationship Center said they cannot escalate internally, only forward comments to the dealer. I drive approximately 1,000 miles per week and the dealer-provided loaner requires swaps every 1,000 miles. Ford has not provided a reasonable recall remedy timeline or long-term transportation solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735048May 1, 2026
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000(POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734888April 30, 2026
POWER TRAIN
Vehicle Shudders under load with harsh/jerky shifts especially when downshifting as the vehicle slows down. Sometimes there is a hard bang when downshifting from 4 to 3. The 10R80 transmission has a reputation for these issues. I took it into the Ford dealer for service and they found that the TCC solenoid was scored, fine metal shavings were found in the fluid indicating a torque converter failure, and the CDF drum was replaced because of a misaligned bushing. Luckily this vehicle is still under factory warranty but these issues are very prevalent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734801April 30, 2026
POWER TRAIN
Harsh or Erratic Shifts: Extremely hard shifts, and harsh downshifts. Delayed Engagement: A long delay when shifting from Park or Reverse to Drive, often with a "thud" or high revving before engagement. "Neutral-Out" Feeling: The transmission feels like it drops to neutral while driving, or slips (RPM flare) before catching a gear. Harsh Electric-to-Gas Transition: In PowerBoost models, the transition between electric and gas power is harsh and aggressive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733989April 27, 2026
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733547April 24, 2026
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2024 Ford F-150 Lightning Complete instrument cluster blackout while driving. Screen goes entirely black intermittently, lasting up to 30 minutes. Occurs while vehicle is in motion. Issue persists even after stopping and restarting vehicle. Loss of speedometer, battery state of charge, warning lights, and all driver information. This creates unsafe driving conditions with no way to monitor speed or critical vehicle systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733537April 24, 2026
POWER TRAIN
When in drive, the vehicle will roll backwards when on a slope if you do not have your foot on the break. The torque converter and control body has been replaced by Gullo ford of Conroe TX. They state that i should use the auto break function. Ford itself states that i need to contact the dealer to rectify any problems with the vehicle. Ford refuses to do any additional work and state this is normal for this vehicle. This is a very dangerous situation for the vehicle if you are not paying attention or are not familiar with the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733375April 23, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving up to 40 mph, the emergency brake will randomly come on causing me to skid and stop suddenly. I manually have to turn back off the emergency brake to drive again. This incident has occurred in traffic multiple times. The truck has been at the dealership service center four times and they cannot replicate, diagnose, or repair the issue. The dealership states they have looked at the electrical components and replaced the battery, which did not solve the issue. There are no warnings prior to the emergency brake coming on. A collision is not about to happen that causes it to come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733363April 23, 2026
EXTERIOR LIGHTING
I am reporting a significant safety defect regarding the integrated rear light bar on my vehicle. The component initially developed visible stress cracks across the housing. This has now progressed to a total electrical failure of the unit. The light bar serves as a primary housing for the vehicle's brake lights and reverse lights. These lights no longer illuminate. This is a critical safety concern as it leaves the vehicle without functional signaling for stopping or reversing, significantly increasing the risk of a rear-end collision, especially at night or in low-visibility conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732465April 20, 2026
POWER TRAIN, WHEELS, UNKNOWN OR OTHER
The vehicle is subject to an active safety recall (rear axle hub bolt / axle assembly). The issue has been confirmed by a dealer inspection in November 2025. Despite confirmation, no repair was performed because the dealer did not initially order the required parts. This resulted in several months of delay. After escalation to the manufacturer, a parts order was finally placed in April 2026 and marked as priority. The dealer has since confirmed there is still no estimated time of arrival for the required parts, and the repair cannot be completed. This conflicts with recall information indicating that parts are available. The recall states that failure of the axle hub components can lead to loss of motive power or unintended vehicle movement. The vehicle is used regularly for towing and hauling, which increases concern about potential failure under load. The safety issue remains unresolved after several months, and there is no timeline for repair despite repeated attempts to address it through both the dealer and manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732080April 18, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
I own a 2023 Ford F-150 Lightning that is subject to an active safety recall involving electrical components and exterior lighting (potential water intrusion leading to lighting failure, including rear/reverse lamps). I was notified of the recall around October/2025 and contacted a Ford dealer shortly after. The dealer confirmed the recall is active but stated that no remedy is available. I have followed up multiple times with both the dealer and Ford corporate, and as of today, there is still no repair available and no timeline has been provided. This has persisted for approximately 6 months. Ford communicated a fix in Q1 of 2026. This defect affects critical lighting and electrical systems necessary for safe operation and visibility. Operating the vehicle under these conditions presents a safety risk. Despite this, Ford has not provided a repair, interim solution, or clear guidance. Due to the unresolved recall, I have been unable to reasonably use the vehicle. The vehicle is also used for business purposes, resulting in financial loss. I continue to incur a monthly loan obligation of approximately $2,000 while the vehicle remains effectively unusable. Ford has not offered a loaner vehicle, compensation, or alternative remedy. Complaint with Ford CXXX was submitted, with stated return calls, my repeated follow-ups, and no resolution. I am submitting this complaint to document that the manufacturer has issued a safety recall but has failed to provide a timely remedy, leaving the vehicle unusable and creating ongoing safety concerns and financial harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731345April 15, 2026
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730772April 13, 2026
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730719April 12, 2026
ELECTRICAL SYSTEM
My 2023 Ford F-150 Lightning caught fire while parked in my driveway. The vehicle was NOT charging at the time of the incident. There were no warning lights, alerts, or prior mechanical issues before the fire. At the time, I was inside my home asleep when my children alerted me that the truck was “exploding.” I immediately went outside and attempted to move another vehicle and control the fire using a water hose, but the fire spread rapidly and became uncontrollable. The fire department later arrived and extinguished the fire. The vehicle was a total loss. The fire also caused: Damage to my dump trailer Damage to landscaping Damage to a wall on my property Battery-related debris and residue left on my driveway This debris is still present and I am concerned it may be hazardous, especially since I have children and a dog at home. The incident caused serious emotional distress to my family, who witnessed the fire, and significant financial loss. My insurance company (Allstate) is covering the remaining loan balance, but I am still left with financial loss from payments already made and property damage. Police report number: VV260910161 Fire department report: (pending) I have not received any communication from Ford Motor Company regarding this incident.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11729474April 6, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
This vehicle is equipped with Blue Cruise, a hands-free driving feature. While in hands-free drive mode (Blue Cruise), the vehicle abruptly disengaged and aggressively pulled off the highway. In icy conditions and at high speeds. This is abnormal for the system. Typically, if the Blue Cruise disengages, it gives a timed warning, about 5-10 seconds, and then will disengage. This was dangerously different. The dealership serviced the vehicle and updated the system. However, Blue C still wanders in the lane and randomly disconnects. With the Blue Cruise system turned off/disengaged and the adaptive cruise control engaged, the system also acts erratically, randomly disengaging for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729211April 4, 2026
POWER TRAIN
Recall Number: 23S65 issued 12-22-2023 Parts are still NOT available. Ford Company does not seem to be making any effort at all to fix this safety recall. Dealers I've contacted have no idea when parts will be available. This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729045April 3, 2026
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The contact stated that while making a left turn, there was a loud popping sound coming from the rear of the vehicle. The accelerator pedal was depressed, and there was a grinding sound coming from the vehicle. The vehicle rolled to a stop on the side of the road. The vehicle was shifted into park(P), and the vehicle was inspected. The vehicle was towed to the workplace and then towed to a dealer, where it was diagnosed and determined that the rear hub bolt had fractured from the axle, and the splines were ground off the hub. The contact was informed that the rear driveshaft needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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