Ford F-150 Complaints (2023)

626 consumer complaints on file.

#11557731November 30, 2023
EXTERIOR LIGHTING
When the vehicle starts up, the adaptive headlights center themselves for driving. They move left right and back to center. This takes about 2 seconds. My right headlight functions normally, but the left does not. The left headlight takes about 15 seconds to move all the way left and does not center itself but rather goes all the way to the right and remains there. As a result, driving down the road at night, the left side of the road is not as illuminated as the right. This should be considered a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557153November 28, 2023
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
I got into my car with my wife and turned on my car an heard a loud boom followed by static in the tweeter speakers. It was startling, distracting and dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556869November 26, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I WAS DRIVING IN TRAFFIC ON THE 405 AND THE COLLISION AVOIDANCE SYSTEM ACTIVATED AND SLAMMED ON THE BRAKES BRINGING THE VEHICLE TO A SCREECHING HALT ON FREEWAY. I WAS NEARLY REAR ENDED. THE VEHICLE DISPLAYED "FRONT CAMERA FAULT" AND :COLLISION AVOIDANCE NO AVAILABLE" ON THE DASH FOR A FEW MINUTES. NO ERROR CODES WERE FOUND IN THE COMPUTER. I ALSO HAVE "ONE PEDAL DRIVE" FAULTS THAT CAUSE THE VEHICLE TO ROLL WHEN I REMOVE MY FOOT FROM THE ACCELERATOR. IT SHOULD STOP, BUT INTERMITTENTLY KEEPS GOING. THIS IS THE SECOND FORD LIGHTNING I'VE HAD WITH THAT PROBLEM AND MANY OTHERS. FORD BOUGHT THE FIRST ONE BACK UNDER THE CA LEMIN LAW. GALPIN FORD HAS FOUND NO CAUSE FOR THE COLLISION AVOIDANCE FAILURE AND NO CAUSE FOR THE ONE PEDAL DRIVE FAULTS. ERROR CODES ARE NOT BEING STORED IN THE COMPUTER SYSTEM. FORDS ANSWER WAS TO TRY TO GIVE ME THE VEHICLE BACK WITHOUT REPAIRS BECAUSE THEY SAY THEY CAN'T REPLICATE THE PROBLEM. AFTER THE PROBLEMS WITH THE FIRST TRUCK I PHOTOGRAPH ALL ERRORS ON DASH. DESPITE MY PICTURES THEY ARE UNABLE TO MAKE REPAIRS. I HAVE APPLIED TO GET THIS SECOND LIGHTNING BOUGH BACK UNDER THE CA LEMON LAWS AS WELL. I HAVE FOUND MANY OTHER INSTANCES OF OWNERS REPORTING THESE SAME OR SIMILAR PROBLEMS IN FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555221November 15, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The Sync 4 main display reboots very often. It has occurred over 30 times in 10k miles. I am considering this a safety issue as it often happens shortly after startup of the vehicle, and prevents the backup cameras from functioning. In fact, it has rebooted the screen while I was reversing probably five times. Ford has had numerous software updates and yet this problem remains endemic across multiple owners that I have spoken to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554618November 11, 2023
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
When I pressed Start yesterday a loud ear-splitting noise emitted from the sound system. It took my shocked brain a moment to realize it wasn't a security alert. When I realized nothing I did would get it to shut off, I got out of the vehicle. It eventually stopped, and the sound system doesn't work at all now. I have an appt to get this looked at, but I've read that Ford doesn't consider this a safety issue. I can see why, but I care for my elderly mother, and if this had happened with her in the vehicle she would not have come out it unscathed. As it is, I twisted my ankle a bit scrambling out because you cannot THINK with that noise. If this had happened while driving there is no way I'd been able to safely continue, no way at all. I've also read that the sound is 'only' 109 decibels, the same as a loud sporting event. I would argue that this very loud sound is trapped inside the cab of a truck and not an open-air stadium. It's been 17 hours and my ears are still ringing and they hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554588November 10, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The entire over steering wheel display/cockpit stopped functioning. No ability to view charge level, speed, and other related details normally shown in this display was available. The things I tried to repair were: parking the car, locking the door to simulate a full stop/start cycle, disconnecting everything from the vehicle ports, Etc. eventually after leaving the car for an extended period this functionality eventually returned to normal. If I had been far from home I’d have been faced with essentially driving blind. I also have video of this issue if desired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554292November 9, 2023
ELECTRICAL SYSTEM, WHEELS
Tire monitoring system malfunctions after 30ish minutes of driving. Seems the issue is interference from the on board power generator referred to by ford as “pro power onboard”. After the tire monitoring system turns on, immediately turning off the pro power generator the tire monitoring system returns to normal. After researching this issue it’s very common and has been on going through multiple years with no fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553709November 6, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
I’ve owned this Lightning for only four months. When I started it this morning, the digital instrument display would not work. Without it, I have no speedometer, odometer, battery temp, battery charge, or other displays.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553143November 2, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Truck did not start and kept flashing 2 errors back and forth: "Full Accessory Power Active" and "Stop Safety Now"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553235November 2, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The back up camera screen is constantly freezing up or the screen goes black. When this happens the driver has no control over any audio, navigation or other settings that are linked to the screen. The only way to get the screen to come back on or unlock the frozen back up screen is to turn the vehicle off and let it time out. This happens at least 3 or 4 times a week. When dealership was asked about it, was told they don’t have a fix for it and it’s a common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553231November 2, 2023
SERVICE BRAKES
My 2023 Ford F-150 keeps having an issue where the electronic parking brake will engage while I'm driving. The issue has happened to me at least five times. Luckily for me I was going between 5-10 miles per hour and did not have any vehicles around me. However, the issue can be dangerous if I vehicles behind me and the parking brake engages with no warning. Once the parking brake engages the only way to turn off the parking brake is to do it manually. There was a recall regarding the same issue for F-150s 21-23, but my vin number was not part of the recalled because my vehicle was probably manufactured after the Feb 25, 2023, listed on recall 23S35. I called Fort customer service, and they were no help besides telling me to take the vehicle to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552251October 27, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
When reversing, the center screen that contains the backup camera freezes, with no indication it has stopped functioning. This leads to a situation where you are seeing a camera image that is not related to the actual view behind you. This can cause crashes and pedestrian hazards if you do not realize the screen has broken. Attached photos show what the camera was showing and what the actual situation was. The only solution to getting the cameras to function again is by a full reset of the center screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552222October 27, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, SEAT BELTS
The dash cluster randomly shuts-off/restarts while driving the vehicle and when it did last time ford app sent 3 notifications of faults with antilock brakes, TPM, restraint indicator warnings. If there is an issue with these items and I have road emergency and my brakes and restraints do not work properly it could be a safety issue for all involved in accident (I would not know how fast i was going since dash cluster is off). I took the truck to dealership and they are passing it off on SSM 51757 (which my truck also has an issue with) and a loose pin connection. But this happens with no checking of trailer tire information. The speakers made a loud crackling noise and my phone disconnected from infotainment center just prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551947October 26, 2023
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I purchased the truck 2 weeks ago brand new and it has a total of 570 miles on it. After not being used for one day, the truck would not start at all. I receive a warning indicating that I should stop safely now, that full power accessory mode is on and a check engine light. I connected a OBD scanner but no codes were generated. The truck should no signs of a dead battery as all electrical functioned other than starting the hybrid electric engine. I contacted a dealership who informed me that I had to have the vehicle towed to them at my expense. I tried multiple times to start the truck again with the same results. While waiting for the tow truck (40 minutes later), I tried again and the vehicle started. There appear to be many claims of this same behavior related to the Ford powerboost engine for several years which I was unaware of prior to purchase. This level of insecurity should have no place when purchasing a brand new $80K automobile as my 13 year old daughter was left stranded as a result.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551937October 25, 2023
POWER TRAIN
Significant clunking in the transmission, purchased this 2023 brand new. Ford dealer tells me this is normal but it feels like this truck is going to break down at any moment. Disruptive shifting all over this place, very sloppy. I am also getting excessive exhaust smoke from the tailpipe, almost looks like the truck is on fire every morning when I start it up. Smells awful too. Dealer again states all of this is “normal”. Not sure what Ford is compensating dealers with but they are going to have a real issue here soon with upset customers if they keep producing trucks like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551772October 25, 2023
PARKING BRAKE
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V509000 (Parking Brake) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551498October 23, 2023
POWER TRAIN, ENGINE
This is my second F150 that has had severe vibration through the floorboard, steering wheel and gas pedal. The last one the torque converter and steering failed. Both trucks were brand new. This is a serious safety issue. My foot goes numb after about 15 minutes of driving from the constant vibration. Ford acts as this is normal, but this issue has been well documented in the Ford community. There have thousands of similar reports made to Ford Motor Co.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550832October 19, 2023
POWER TRAIN
At times will go out to start truck after it has been running for a while and will not start. Push start button and will not do anything. I had to wait for a least 2 hours before it would start again. I have read on internet that this has happened to several people. It could be very dangerous at night if this happened in some places. This problem doesn't happen very often but does happen. The truck acts like a dead battery this is the Power Boost model. I was told per dealer let it sit for a while and should start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550318October 17, 2023
STEERING, LANE DEPARTURE: ASSIST
The vehicle's message center reported multiple system failures while driving 70 MPH on a two lane Montana highway. The steering assist failure caused the wheel to jerk left/right before locking up. It took all the strength I had to keep the vehicle from exiting the roadway. If someone else was driving they would not have likely been as fortunate. The vehicle is now parked inside while I wait to hear from Ford. The local dealer won't look at the truck until the middle of next month. The truck has about 1500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550430October 17, 2023
ENGINE, ELECTRICAL SYSTEM
Truck wouldn’t start (2000 miles). Dashboard had a “stop safety now” warning light as well as the check engine and battery lights on. All other electronics seemed to be working normally. After sitting all night, truck started normally and drove normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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