Ford F-150 Complaints (2023)

626 consumer complaints on file.

#11565120January 12, 2024
PARKING BRAKE
The contact owns a 2023 Ford F-150. The contact stated while driving approximately 45 MPH and slowing down to make a right turn, the vehicle independently activated the brake and jerked the vehicle to the left. The contact lost control of the vehicle and stated that the vehicle climbed the curb on the passenger side. The contact stopped the vehicle and stated that there was no damage. The contact stated that a crash warning and the parking brake lights were illuminated. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed nor repaired. The contact stated that the vehicle had been repaired under NHTSA Campaign Number: 23V509000 (Parking Brake) in November 2023 and related the failure to the recall. The manufacturer was not informed of the failure. The failure mileage was 8,762.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564591January 10, 2024
EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
In this vehicle the instrument panel is an electronic display. This display did not show any controls, speedometer, mileage, warning lights, etc. It was black, with only the backlight on. This morning (Jan 10) on my way to work I noticed my instrument panel was not working. The screen was completely black instead of displaying the normal information (charge level, speed, etc).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564264January 8, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, PARKING BRAKE
The contact owns a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the instrument panel and display screen went blank at every one and a half miles. The Parking Brake and Front Camera Malfunction, Clear Screen messages were displayed. The vehicle was taken to the dealer, where it was diagnosed that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 1,170.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563897January 6, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
instrument cluster would not function and was completely black. Had to pull the fuse to reset it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563835January 5, 2024
UNKNOWN OR OTHER
AC turn off when operating truck when temperature is at 60 degrees or higher. Ford is aware of this issue but has no fixed. This dangerous when outside temp is over 85 degrees. Went to shop 1/3/2023 and 11/06/23 in Okc. Prior pulled in Tulsa dealership to address issue .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562913January 1, 2024
EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
We were driving down the road and the cluster screen went completely black. We couldn’t tell what speed we were going or any other information that gets displayed there. This is a very hazardous problem that should be looked into further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562250December 28, 2023
POWER TRAIN
while driving in gears between 8-10 I experienced a loss of power (Possible mis-firing) while at speed between 50-60 miles per hour. This occurs every time the vehicle is driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561761December 25, 2023
ENGINE, ELECTRICAL SYSTEM
The truck initiated a "Stop Safely Now" alert and would not start. I was in a very bad neighborhood at the time and feared for my personal safety. I had to get out of the vehicle, walk away for 10 minutes where the key fob wasn't in contact with the truck, then tried 3 times to start the vehicle without success. I waited another 45 minutes outside in a dark and dangerous area before I finally was able to get the vehicle to start. This is the 4th time since purchasing the vehicle in May 2023 that this has happened. I've had it back to the dealer 3x to troubleshoot but they can find nothing, they've told me that it is a known issue at Ford but they have not received a fix yet. Ford owner forums provided guidance to "let it sit and then try again 10 minutes later". This didn't work in my event and again, my personal safety was at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561564December 22, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Truck is not capable of intermittent temperature settings. It is either HOT or COLD. Setting manually to 63 degrees and it’s blowing 80 degree air. the final setting, towards the colder option is LO, and that blows ambient air, in this case cold. So. You options are COLD or HOT making maintaining a reasonable temperature in the cabin and clear windows impossible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561250December 21, 2023
ELECTRICAL SYSTEM, ENGINE
Sporadically the vehicle will not start. 200 miles on the 2023 powerboost and this has happened 3 times. Vehicle says pull over safely now and will not allow me to put into gear. picture of battery on dash. Vehicle always sitting in heated insulated garage. Waited a day and then it starts. Ford mechanic does not see anything wrong and cannot duplicate the issue so no fix is available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561348December 21, 2023
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2023 Ford F-150. The contact stated while driving 60-65 MPH, there was a message indicating that the trailer brakes fault light was displayed. Additionally, an alarm sounded persistently, which interrupted the turn signal function. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where an unknown over-the-air update was performed; however, the failure recurred. The dealer then replaced the trailer brake control module; however, the failure persisted. The dealer informed the contact that there was no fix for the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer later advised the contact to retrieve the vehicle from the dealer because there was no fix for the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560854December 19, 2023
UNKNOWN OR OTHER, STEERING, POWER TRAIN
Loud vibration while driving, similar to passing over a rumble strip, believed to originate from IWES operating in colder weather. Fear of damage from grinding parts effecting operation of 4WD system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560710December 18, 2023
WHEELS, POWER TRAIN, STEERING
Truck will randomly start making rumble strip or like you have knobby tires noise from front end. You can put it in 4 high and back 2wd an it goes away.this has happened at different speed and differs temp.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560431December 16, 2023
STEERING, SUSPENSION, UNKNOWN OR OTHER
Both front IWE’s are in question. When it’s cold out like below 32 degrees, I driving and hear a grinding noise. Sounds like a bearing type noise when they are stuck engage and one free spinning. The dealer told me if I hear noise again to engage/press 4high. The noise went away but not fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559872December 13, 2023
POWER TRAIN
Loud humming noise coming from the driver side front end. It comes on randomly when temps are below freezing. It is something near the wheel such, likely the IWE as it grows higher pitch at higher speeds and lower at lower at lower speeds. When you hit the button to go from 2H to 4H or switching to 4 wheel drive, the humming goes away. Switching back to 2 wheel drive and it comes back sometimes. I see a lot of posts online with others having the same similar issue. This is on a 2023 xlt f150 with the 2.7 liter ecoboost. I contacted the dealer and they are aware of the issue but have not heard of any solutions from Ford. It does not appear to be a formal recall issue yet, but my guess is that it is something that should be recalled. This noise is fairly loud, I can send a recording of it. It also makes the steering wheel shake a little bit with it happening, fairly minor, but obviously not good. Sounds like they need a redesign on the electronic IWE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559289December 9, 2023
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
The sunroof of the vehicle spontaneously shattered. At 65mph Glass rained down on myself (driver) and my occupants. Nothing impacted the roof of the vehicle. The sunroof just exploded, causing a loud bang, and prompting me to break quickly. Sharp shards of glass went all over the vehicle focused on the backseat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559262December 9, 2023
POWER TRAIN, WHEELS, UNKNOWN OR OTHER
EIWE (Electronic Integrated Wheel End) failure or malfunction. Ford has multiple Field Service Engineers aware of the issue with no fix found. Multiple vehicles not only at one dealership but across the country have confirmed issues. Ford Customer Relations is aware and has an open case with me and many other owners. As requested for Ford case manager, the vehicle is currently going back for a third time to the dealership for something "they can't currently fix".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559185December 8, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Issue #1: Rain Sensing Wiper function is completely inoperable. Wipers must be operated manually. Issue #2: Blinker stalk becomes stuck in off and on positions. This malfunction has put myself and others at risk because the vehicle, at times, is unable to inform others on the road of the appropriate vehicle lane change. This risk has become heightened in periods of warm weather, where the stalk becomes "more stuck" than usual. The dealership has replicated the issue and attempted to resolve several times; after several months of waiting for a solution from Ford and recent near-misses on highway trips, I have decided to escalate with Ford as well as with NHTSA. The vehicle has no warning lights nor signals warning any user that an error with the blinker stalk may occur while driving. Issue #3: Left side blind side monitor false readings when there is no vehicle on driver side blind side. Dealer unable to verify. False positives desensitize driver to true positives, therefore, this is an added risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559080December 8, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Loud buzzing noise interrupts driver focus. This happens intermittently, but has occurred while braking at busy intersections, while backing into urban parking spaces, while attempting to use the camera for safe maneuvering - or just at random times while driving. Navigation has been interrupted, preventing the ability to make safe decisions to arrive at a desired location. Voice-based services have been interrupted, prompting the need for physical interaction (which entices the driver away from hands-free operation and taking their eyes off the road). Backup camera has been disabled (blank screen) while switching to Reverse preventing detection of objects behind the vehicle. Infotainment/vehicle operations are disrupted while system randomly reboots (and often buzzes loudly). Additional issues render the audio system as annoying, buzzing during songs whether on Carplay or via USB music. The optional (and expensive) B&O Unleashed audio system has been rendered almost useless. Noise has been so disruptive as to startle me during operation of the vehicle on multiple occasions since purchasing the vehicle in July 2023. Updates have been hinted at to address this problem but have not been delivered or realized - and yes Auto Update is on and I'm manually checking for updates as well. October OTA did not address this issue (and may have made it worse - although my high hopes for this update may have just increased my annoyance at its persistence). I have reported this to my Ford dealer. Date listed below is last occurrence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558699December 6, 2023
UNKNOWN OR OTHER
My vehicle has under two thousand miles on it and it has randomly made a sound while driving 35 mph or below of rumbling sound underneath the truck. It sounds like I'm driving over rumble strips. I am attaching a link from a FORD forum where others are reporting this problem with the 2023 ford f150 xlt. I called FORD and they said to register the issue on this website. There is also a youtube video concerning the sound. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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