Ford F-150 Complaints (2023)

626 consumer complaints on file.

#11568396January 29, 2024
BACK OVER PREVENTION: WARNINGS
Januarg 18, 2024 Car warning revgarding a parking sensor fault, car was able to drive Not alsafe to have a parking sensor fault
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568398January 29, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM
Aprox 1083 miles PowertraiN malfunction/ reduced power Vehicle was on the dealer shop for 4days so far( still counting)...second time on a brand new vehicle with a little bit more than 1000 miles Not able to drive a vehicle after 15 min, very unsafe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568123January 26, 2024
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
On [XXX] as I was going in reverse the car started to accelerate out of control, I pumped the breaks and it increased speed, I then tried to power down truck and that did not work. My vehicle ended up going in ditch backwards and I hit a mailbox and ditch. Earlier in the week when I went to go from reverse to forward it felt like it was locked and then it would engage. I do not feel this is safe and will not ride the vehicle as I think there is something wrong mechanically with the truck. Police report will be uploaded in 1-2 days. My email address us [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11567878January 25, 2024
ELECTRICAL SYSTEM
While driving random chiming occurs intermittently. No fault recorded or seen on dash. Second issue has happened 3x since purchase, dash cluster shut down or cycled power or reset while driving. This to me is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567522January 24, 2024
VISIBILITY/WIPER
The backup camera in the F150 Lightning Lariat is displayed on the large infotainment screen when the truck is shifted into Reverse. The software for the infotainment system freezes during the initial boot up approximately 50% of the time the vehicle is started. The backup camera will not function during the 30-90 seconds (estimated) that it takes for the system to un-freeze and reboot. This is a frequent safety concern because this usually occurs when the vehicle is backing out of the driveway or a parking space. Sometimes, the screen freezes while the backup camera view is being displayed. It continues to display an image that is from a number of seconds ago. This happened to me yesterday, which almost led to me backing into another parked vehicle because I thought it was further away. I am particularly concerned about this as a safety issue because I have a friend who backed into and killed his own young child while backing out of his driveway (not in this vehicle or related to this issue). The backup camera provides a much better field of view than you can see in the rearview mirror mirror or out the back window, but you cannot depend on it with the current software glitches that frequently disable it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567507January 24, 2024
UNKNOWN OR OTHER, STEERING, POWER TRAIN
When it’s below freezing, I am experiencing a loud humming/rumbling noise while driving. It last for a mile or two then stop. I haven't drove the vehicle much in fear or damaging anything. There are 2 other vehicle in my area experiencing the same issue & they have the same vehicle. I've been to dealer, they werent able to duplicate the issue but informed me a sales advisor there with the same truck is also having this issue but havent found a fix as it continues to happen. There are many compliants and videos online regarding this issue. Ford need to open an inverstigation into this issue and provide a recall/remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567337January 23, 2024
TIRES
The contact owns a 2023 Ford F-150 equipped with Hankook Tires, Tire Line Dynapro, Tire Size: 275/60/R20, DOT Number: [XXX] . The contact stated while driving at an undisclosed speed, the contact became aware that the tires were cupping. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed and the technician stated that the failure was a known issue. The tires were rotated however, the failure persisted. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 5,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567315January 23, 2024
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
We just purchased this truck through our business and have complained to the dealer. The dealer made a claim through Ford and Ford responded by stating they will not repair/replace the windshield. They claim that our issue with the extremely distorted view when the sun hits is caused by an outside force. This is extremely disappointing to say the least and leaves us with a bad impression/customer experience. This truck was delivered to us this way, brand new and we made the complaint right away. We have not had an incident yet, but as the sun is more apparent the probability of an accident becomes more likely. If there is anyway you can help, please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566582January 19, 2024
SERVICE BRAKES
I experienced a complete brake failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566340January 18, 2024
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated while driving at various speeds, an abnormal squealing sound was coming from the front driver’s side tire. There was no warning light illuminated. The contact stated that the failure normally occurred while the temperature was below freezing. The vehicle would resume normal operation after switching back and forth from 2WD to 4WD. The vehicle was taken to a dealer where it remained for a month. The dealer later informed the contact that the defect was related to the IWE (Integrated Wheel End) that had failed to operate as needed. The contact was informed that there was no repair for the failure. The manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566293January 18, 2024
POWER TRAIN
There was a grinding noise coming from the front end. I took it to the shop and they told me it was the IWE, so they replaced it. 3 days later the same noise returned. They again told me the same part needed to be replaced and that it must have been a faulty part. Waited for 6 weeks to get the new part in then another 2 to get an appointment. They replaced it and then called me and said that it was still making the noise so that wasn't the issue. 4 wheel drive has never worked on the vehicle. Searching forums shows that many people have had the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566038January 17, 2024
POWER TRAIN
Rumbling vibration in the front end when driving in temps below 30 degrees F. Appears to start and stop intermittently. Searching F150 owner forums reveals numerous other owners experiencing the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565933January 17, 2024
FORWARD COLLISION AVOIDANCE
The contact owns a 2023 Ford F-150. The contact stated while driving 75 MPH, the Forward Collision Avoidance system engaged while there was no other vehicle nearby. Additionally, the contact stated that the vehicle turned off temporarily while driving on the same day. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The dealer performed several software updates: however, the failure reoccurred. The contact stated that while driving 65 MPH, the Forward Collision Avoidance system engaged while there was no vehicle nearby. The contact stated that the vehicle turned off temporarily later that day. The manufacturer was notified of the failure and a case was filed. The manufacturer advised the contact to take the vehicle back to the dealer, and to contact the NHTSA Hotline for assistance. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565778January 16, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Ford F-150. The contact stated that on several occasions the vehicle failed to start. The contact stated that the message "Stop Safely Now" was displayed. The vehicle was eventually started after waiting for approximately ten minutes to over one hour. The vehicle was taken to the local dealer who was unable to duplicate the failure. No cause for the failure was found. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565811January 16, 2024
POWER TRAIN
The truck has a grinding noise in the front end that goes way after switching it into 4WD and then back to 2WD. The is also a smell of metal heating up. I took it to a Ford dealer to have it fixed. The dealer said it was a bad IWE and parts were on backorder. Once they came in I took the truck back to the dealer to have it repaired and they advised me that Ford had put a halt on them repairing the IWE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565662January 15, 2024
EXTERIOR LIGHTING
The headlights in cars that use these super bright ass lights are ridiculous! They need to be changed into normal headlights. The lights in auto parts stores say for offroad use only! The lights in cars now , they are brighter than the ones with the offroad use only warning. Please fix this crap. We can't see when there's oncoming traffic. It's going to cause much more than just accidents. Fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565509January 15, 2024
POWER TRAIN
The issue occurs any time when the temperature is approx 32 degrees F or below. After starting up the vehicle and driving for 2 miles a loud grinding/rumble sound occurs and last from 10-120 seconds. The sound eventually goes away on its own but it sounds as if there are parts rubbing or grinding together. The noise is below the drivers seat. I've taken it to the dealer after the first episode however the temperature was not under 32F when they inspected the vehicle. There are no warnings when this sound occurs and to date this has not been a safety issue but it has only occurred 6-7 times since I've owned the vehicle(have not had many days that I've drove it when temperature below 32F) and I worried if this continues there will be a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565433January 14, 2024
POWER TRAIN
Problem affecting my 2023 f-150 along with many other owners who have 4wd and are in cold climates. See [XXX] for more. This pertains to the Electronic integrated wheel end (EIWE). In cold weather, vehicle begins to actuate the EIWE causing a grinding writhing the hub of the F-150. This grinding takes place while driving in 2H, or can be replicated by shifting from 4H back to 2H. The truck will then make the grinding noise for about 15 to 30 seconds. Ford has no fix at this time but a recall must take place to fix this faulty system! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565273January 13, 2024
POWER TRAIN
The front transfer case or wheel ends will grind causing vibration and an audible growl when the outside temperature is below 32 degrees and driven first thing in the morning before the internal components have had a chance to come up to normal operating temperature. I suspect the hubs are either not fully engaging or disengaging and thus causing the grinding. This happens regularly in the AM and will last for 30sec to 2 minutes unless you press the 4 wheel high button. This is a saftey concern due to the fact that components are being prematurely worn and at risk of sudden failure resulting in the inability of operation. No error codes or warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565135January 12, 2024
ELECTRICAL SYSTEM, POWER TRAIN
Whenever temperatures are below freezing, the TCCM engages the front IWE system and hubs to warm up for the first 2 miles of driving. However, when the system disengages, the hubs are not fully disengaging from the IWE shaft and a loud grinding noise happens. I have taken my vehicle to the Ford dealer and they gave a contradictory answer by saying that it was a “issue,” but that it was “operating normally.“ It is definitely not normal and they know it is a defective system that is damaging the drive system on a brand new vehicle with less than 800 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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