Ford F-150 Complaints (2023)

626 consumer complaints on file.

#11574536February 28, 2024
ELECTRICAL SYSTEM
The a/c fails to operate in hot weather. You can hear the internal fans blowing, but no air comes out when it is hot outside, and the car idles for a few minutes. Has been in the shop twice to fix this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574243February 27, 2024
ELECTRICAL SYSTEM
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573935February 26, 2024
FORWARD COLLISION AVOIDANCE
The contact owns a 2023 Ford F-150 Hybrid. The contact stated that while driving at various speeds, the Forward Collision Avoidance system warning light illuminated. While driving in the sun at various speeds, the vehicle drifted towards the ditch while there are no other vehicles nearby. The radio was inoperable. The trailer disconnected message was displayed without a trailer being connected to the vehicle. After it rained or after the vehicle was washed, the vehicle was slow to start and went into Accessory mode. The vehicle was taken to the local dealer, who informed the contact that they were unable to duplicate the failure. The vehicle was taken back to the local dealer again; the failure was due to the camera system and the sun. The contact stated that water and sunlight were causing the failure, and water was entering the connectors, but the mechanic was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The dealer contacted the Ford engineer in his State, who was unable to determine the cause of the failure. The dealer called the manufacturer’s engineers at Headquarters, who were unable to determine the cause of the failure and informed the dealer to replace unknown parts. The manufacturer was made aware of the issue. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574079February 26, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The instrument panel that shows the speed and battery capacity went blank and was black. The car still drove and I was only 4 miles from home. I was not able to tell what speed I was traveling at, what warning condition or alarms may have been triggered and I did not know what the charge was on the car. Turning the car off and back on did not change the screen, it remained blank. I left the the car at home for over an hour waiting for a tow truck and when I turned the truck back on the screen was working. The Green Ford dealer in Greensboro, NC first said a part needed to be ordered but as of today they said they ran diagnostics and could not find any issues. They have asked me to drive it around until the next time it happens. I don’t feel safe doing that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574082February 26, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I had turned right off [XXX] in Greensboro onto [XXX] . It is not a busy road. I was preparing to turn left on [XXX], Greensboro and there were no other cars on the road and no parked cars. The instrument panel flashed a box that said something like ‘pre collision alert’. There were no other vehicles around and no pedestrians and it was around lunchtime. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574023February 26, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The air conditioning stopped cooling on several ocasiones, they changed the air sistema and it failed egain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573796February 24, 2024
UNKNOWN OR OTHER
So I was driving for an hour & it felt like my AC went out. You could hear the AC blowing but it felt like it was restricted through the air vent. I had it on 7 & it felt like I had it on 1 the air was barely coming out. You could definitely hear the air trying to blow when I raised it up to 7 but no air was getting thru the vents. Felt like it clogged up. Also the temperature of the very little air that was coming through the vent was warm. So I had to lower down the windows just to get fresh air in the cab as my family was complaining it was getting hot. All of this happening at 550 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572705February 19, 2024
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
When selecting the tow menu on the display if you select trailer tpms or try to use the down button to scroll the instrument cluster will blank out and reboot while you are driving. You loose the entire cluster so you cannot see speed or anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572642February 18, 2024
VEHICLE SPEED CONTROL
Cruise control button only requires 1 touch to engage. old system required to turn on and then set. it would be to bad, however button is on left side of wheel and is easily accidently engaged. It has happened many times in 2 months of ownership. Dealer and ford won't act. this thing will engage i have had approaching curves and even stop signs. I'm very disappointed with 2 aspects of truck remote tailgate drop another hazard and cruise control. please notify ford of this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572108February 15, 2024
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 10 MPH, the contact heard an abnormal crunching sound coming from the rear passenger’s side of the vehicle. The contact was able to drive the vehicle to the residence. The contact stated that later while attempting to start the vehicle, the vehicle failed to start. The contact had the vehicle towed to a local dealer. The dealer had not diagnosed the vehicle and the vehicle was not repaired. The failure mileage was approximately 700. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572195February 15, 2024
WHEELS, SUSPENSION:MULTIPLE AXLE
The contact owned a 2023 Ford F150. The contact stated that while his wife was driving at 70 MPH, the driver's side wheel and axle detached, the driver lost control, and she crashed into the guard rail. There were no warning lights illuminated. The driver sustained injuries to her body, including burns, bruises, and neck and shoulder pain. The driver received medical attention in the emergency room. The air bags were deployed. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was not informed about the failure. The failure mileage was approximately 178.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11571716February 13, 2024
VISIBILITY/WIPER
A/C stops blowing out any vent although you can hear the blower motor running. If car is off for 5 minutes, A/C resumes working for a short time, and then repeats above problem. cannot defrost windows or control any output of the A/C. My truck is new and has done this off and on since the second day I owned it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571359February 11, 2024
POWER TRAIN
Burring noise coming from front end - seems 4 wheel drive partially engages approximately 2-5 miles down the road after a cold start. Hitting the 4x4 button and transitioning to 4x4 alleviates the noise. Seems to happen during cold weather. Reading online, it looks to be an issue affecting the IEW for the 4x4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571314February 11, 2024
POWER TRAIN, WHEELS, UNKNOWN OR OTHER
IWE four wheel drive system is engaging while driving the vehicle. Rough shaking in the front end of vehicle and grinding noise while driving. Ford has acknowledged there is a defect but the truck is operating normally and they are trying to fix the issue. Initially I was told it was unsafe to drive , but now that they do not know how to fix the issues they told me to just drive it until it completely breaks down. This is very unsafe. The vehicle is a 2023 F150 with 6,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570373February 6, 2024
VEHICLE SPEED CONTROL
Vehicle accelerates at low speeds when applying brake. It has happened 3 times in the past 6 months. Dealer was contacted and said no reports of this issue were on file. Most recent incident resulted in a minor collision.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11570208February 6, 2024
POWER TRAIN, UNKNOWN OR OTHER
2 issues Issue 1 Cluster tripometer randomly resets miles and mpg. Images attached. See this link for more details [XXX] Issue 2 Power train continues to "slip" randomly. The excuse I get is that the computer is still "learning"... 8 months later? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569874February 5, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
While driving on a wet road, a "frunk" open warning appeared to which I got out of the vehicle, opened the frunk and closed and it the warning went away. As I pulled away at about 25mph several warnings appeared and the vehicle lost power and shut off while on the road in a driving lane. Braking ability was greatly reduced and the vehicle continued to roll downhill with zero power, no lights worked, windows did not open then the vehicle suddenly shifted into park and came to a violent stop. I was stuck in the lane of a major roadway in the rain/fog with no lights, no hazard lights and the truck had zero power. A messaged was displayed on the infotainment screen of the vehicle which said "vehicle network communication error". Due to concern of my own safety, i exited the vehicle and stood on the side of the road as not to get rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569980February 5, 2024
STEERING, SERVICE BRAKES, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
When selecting the TOWING option on the dash cluster, the dash shuts off to a black screen and restarts while driving. This prevents seeing the speed and other dash information. The truck also sends warning to phone after dash shut off that power steering, ABS, seatbelt control, and airbag control is malfunctioning. Took to dealer and they were able to reproduce the issue. The replaced dash but did not fix. They escalated the issue to Ford who said they are working on it back in October. Still no fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568869January 30, 2024
UNKNOWN OR OTHER
My truck worked fine for six months and then Ford did an update(power up) on December 14, 2023. On December 15, 2023 I took my truck to a dealership to find out why my phone,making and receiving calls, produced a static response. In order to make phone calls, I need to stop my vehicle, turn off the vehicle and open and close the door. Dealership techs had no idea why. Have talked to Ford Motors half a dozen times since then and was told Ford is aware of the problem, most likely caused by the December 14, 2023 update. Six weeks later and each time I have called I'm told that Ford is working on it. My call yesterday left me with the impression that Ford isn't all that interested in resolving the matter. Why isn't there a recall on this problem, since I'm told the static on cell phone calls through the sync 4 system is quite common.Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568395January 29, 2024
ELECTRICAL SYSTEM, POWER TRAIN, BACK OVER PREVENTION: WARNINGS
Jan 9, 2024 Aprox 465 miles Powertrain malfunction/ reduced power (15 miles per hour) Vehicle was on the dealer shop for 8 days...at the time of returm 9f the car they told me that the issue was fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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