Ford F-150 Complaints (2023)

626 consumer complaints on file.

#11589084May 16, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The digital screen the displays tachometer and other gauges won’t turn on. Have also had issues with the infotainment screen not turning on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587847May 9, 2024
POWER TRAIN
Harsh downshifts in 10R80 transmission. Unpredictable shifting. Significant clunking while driving. Vehicle less than 1 year old and I bought it brand new. Issue has been happening since I bought it. Ford dealer ran TSB 24-2070 software update on it yesterday. This transmission is dangerous in my opinion and Ford should be held accountable. No warning signs, nothing at all. Dealer claimed there were no DTC’s stored. Ford should be replacing this transmission and fixing the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587537May 7, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES
the blower in my Truck seems to be malfunctioning. while the AC or heater will turn it when first started, approx. 20 minutes into driving and it quits blowing. you can hear it blowing but nothing comes out of the vents. this first happened at 300 miles while running the heater and I had no defrost! I repeatedly had to stop and wipe down the windshield in order to see! when sent in for repair they kept truck for 1 week. no error codes showed. Service tech told me I didn't know how to run the AC correctly. today I carried it in again with same complaint and they said they might get it into service in couple of weeks but made no attempt to schedule an appt. again, they made me feel as though I did not know what I am talking about. there are many forums online with same issue and no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587439May 7, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES
The ac fan is blowing but no air is coming out looked on line there are a lot of people with same problem but when you cut the truck off and restart it the ac works fine his problem only occurs various sporadic but dealerships and Ford will not fix it because when they look at it, it does not do the issue. The issue does not come up. It is not a on-demand issue. There are no codes online flap sensor that allows the air to come through, Ford wants to leave the truck for 3 to 4 weeks and then when they start it don’t do it then you’re just been without your truck for no reason whatsoever to recall so you actually have your vehicle fixed thank you thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587254May 6, 2024
SERVICE BRAKES, POWER TRAIN
Transmission jerking, harsh shifting, clunking, lunging, and hesitating. I have taken this truck to Hagerstown Ford for repair. They advised they were able to duplicate the problem and found the transmission was 1.5 quarts low on fluid. I have driven the truck a few hundred miles since and the issues are still there. I also understand Ford is having issues with the 10R80 transmission and there have been recalls but mine is not applicable. I have also had two occasions with the park brake not fully releasing and getting a service park fault now appearing on the dash. They said there were no codes, and everything is, ok?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586763May 3, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Dash display went dark. I can’t not see speedometer or other information
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586471May 2, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle dashboard(cluster) and Sync screen continuously goes out while vehicle is in motion. Preventing safe driving, seeing side and back of vehicle, other cars, etc Electric truck systems stop functioning properly, mileage range drops dramatically in extreme temperatures. Frunk opens randomly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586387May 1, 2024
UNKNOWN OR OTHER
On trips over 100 miles or 45 minutes the A/C will freeze over and the blower motor will go to reduced speed and not blow cold. Checked pressures and they are to spec. Able to recreate issues repeatedly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586204April 30, 2024
ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
The contact owns a 2023 Ford F-150. The contact stated that while attempting to park the vehicle, the parking aide sensor alert sounded. The contact stated the vehicle continued to function normally although the part holding the sensor was detached. The contact took the vehicle to the dealer where it was diagnosed that the rear parking aid sensor needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585316April 25, 2024
UNKNOWN OR OTHER
After driving on hwy for about 2 hours the air conditioning stops working or works intermittently. Noticed it started working again after stopping for a few minutes for highway construction but a few minutes after getting back on the road stopped working again. Evaporater may be freezing because I can hear the fan running on high but no air is coming out of vents. Not sure if TSB has been issued for this can be a safety issue as well because I cannot defog / defrost windshield or rear windows.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585304April 25, 2024
VISIBILITY/WIPER
Shortly after purchasing my new 2023 F150 Lariat (In December 2023), I noticed that the Driver side Sun Visor was extremely loose when moving the visor from the center mount to the block the sun from coming in from the side window. I noticed that the visor was bouncing in the mount (near the A-piller). I put my hand on it and it felt as if it was about to fall out. Checked the passenger side and same thing. Tried tightening the screw and no joy. There is no way that someone installed these things and didn't notice. I had a 21 XLT and didn't have this problem. I had it in the dealer twice. I tried to secure it, but didn't help. The dealer attempted to fix but then they told me it was normal. When I was leaving the dealer, I moved the driver's visor and it fell out of the mount. They put it back in and ordered a new retention nut and screw. A few months later they replaced the parts but the visors were sloppy loose. The driver side fell out again (fortunately I wasn't driving). I wound up coming up with a fix myself. In any case, If the visor falls out when someone is driving, it can absolutely cause a major distraction and possible accident. Mine is not the only vehicle that has this issue. I started a thread and received numerous responses. [XXX] . I'm sure that there are thousands of trucks out there with this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585032April 24, 2024
VISIBILITY/WIPER
I would like to report an issue The motor fan or actuator on the vents doesn’t work properly and my windshield becomes foggy even though when I turn the AC on or heat on, it does not defrost the fog And gives poor visibility on the road I have to pull over roll the windows down to make sure it’s safe to travel. It’s very important. Should be part of safety issue to have clear visibility while driving. Don’t reason reason why I’m reporting this because my friend has the same issue and he’s been at the dealer to get the problem fixed. They can just fix it. There should recall this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584061April 19, 2024
ENGINE
The contact owns a 2023 Ford F-150. The contact stated that the vehicle was shuddering while idle. The contact stated that the failure consistently recurred. The vehicle was taken to the dealer several times, and the contact was informed that the vehicle was operating as designed; however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583226April 16, 2024
POWER TRAIN
Sudden downshift with Vehicle Transmission causing vehicle to come to an unexpected stop. Vehicle can lock up wheels and become uncontrollable. Vehicle was taken in to Ford dealership and dealer technician verified the issue. Technician sent data to Ford. Dealer reported issue to Ford and Ford told dealer there is no fix. If this continues to happen an accident could occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583230April 16, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
While driving on interstate vehicle lost all braking and steering. Numerous warning lights popped up. I almost was in a very bad accident. I was able to put transmission in manual and gear down and finally got steering back with no power and could maneuver off road. Truck then shut down and would not start again. Called Ford and not very helpful. Contacting attorney for help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583245April 16, 2024
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Instrument cluster is not starting up - completely dark.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583175April 15, 2024
POWER TRAIN
The transmission downshifts s hard after the vehicle is fully warmed up it will cause the rear tires to lock up on wet or slippery road conditions This may cause a loss of control and put the occupants of the vehicle in danger The problem has not been confirmed by a dealer but it has been in twice for this issue. the dealers do not have enough time to drive the vehicle long enough for the transmission problem to start. There are no warning lamps on the dash, but I do have video proof of this occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582935April 14, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
2023 F-150 with only 12k miles, air not blowing on A/C. No cold air blowing at all. Blower can be heard on but no flow. Happening intermittently and of course no defrost or defog when present affecting visibility. Issue described and reported by many drivers. Ford not acknowledging issue since not easy to replicate. Happens randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582685April 12, 2024
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
The contact owns a 2023 Ford F-150. The contact stated while driving 45 MPH, the vehicle unintendedly accelerated. The brake pedal was depressed; however, the vehicle failed to decelerate. The contact shifted into neutral, and the brake pedal responded as needed. The contact merged to the side of the road. A local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 18,060.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582469April 11, 2024
ELECTRICAL SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
On numerous occasions all of the vehicles electronics, including screens, would shut off. Sometimes this happens while driving at highway speeds causing the vehicle to lose all power. When approaching the car to unlock there is often no power to access the vehicle, which requires manually unlocking the vehicle with the key, opening the hood, then touching metal to the battery terminal to reset the electronics. The vehicle has lost power in the middle of intersections, on the highway, and in parking lots. There are times when the car signals a fault with several of the ADAS features. When this happens it’s usually probable that once the vehicle is shut off, I won’t be able to get it started again without touching metal to the battery terminal. I have started to document the failures through video to show to the technicians just in case the OBD doesn’t match what I describe. The date I’m including is the most recent occurrence but does not reflect the many occurrences since purchasing the vehicle last spring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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