Ford F-150 Complaints (2023)

626 consumer complaints on file.

#11606570August 5, 2024
STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER
The contact owns a 2023 Ford F-150. The contact stated that a global supply shortage of semiconductor chips caused unavailability of the specific chip within the Steering Column Control Module (SCCM) required for heated steering wheel functionality. Causing his vehicle not to have heated steering wheel. The contact was relating the failure to a Heated Steering Wheel Performance Upgrade 22G06 he received. The manufacturer was made aware of the failure and advised the contact that Heated Steering Wheel Performance Upgrade 22G06 was no longer activate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605892August 1, 2024
VEHICLE SPEED CONTROL
The contact owns a 2023 Ford F-150. The contact stated while driving at an undisclosed speed and attempting to slow the vehicle, with the brake pedal was lightly depressed; however, without a foot on the accelerator pedal, the vehicle inadvertently surged forward. The vehicle returned to normal functionality, but the failure became a regular occurrence, almost causing several crashes. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603184July 18, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Ford F-150. The contact stated that while the vehicle was parked and unattended, the tailgate opened independently. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred. While the vehicle was parked at the residence unattended, the tailgate opened unintendedly without warning. The vehicle was taken to the local dealer, where it was diagnosed and determined that the failure was due to the key fob. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 14,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602780July 16, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Air Conditioner will stop working after minutes of being on. This is not bearable in 95-110 degree weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602019July 14, 2024
VISIBILITY/WIPER, ELECTRICAL SYSTEM
After driving for approximately 2 hours, A/C stopped blowing out of vents. Even adjusting the fan speed up & lowering temp, vents did not blow air. However, I could hear air blowing within console. During this time, defrost of windshield did not work. I turned off system for approximately 30 minutes and then system began working. This same situation has happened 2previous times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600865July 10, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When driving my truck using adaptive speed control. Vehicle reacts as it should to speed limit signs until it sees any sign with the number 80 on it, e.g.- state hwy. 80. As soon as it reads the number 80 it immediately accelerates to 80 mph. This happens no matter what speed zone you are in. I called Ford motor company and they referred me to my local dealership. The dealership said they were aware of the problem because one of their managers had the same issue with his vehicle. They told me that the Ford tech. told him to shut it off if that happens. I don't believe this is a viable fix because you never know when it is going to happen. This will happen anytime it sees the number 80 whether you are in a 25 mph zone, a 55 mph or any speed zone. This is a very dangerous situation for both occupants and pedestrians. I just got off an hour long phone call with Ford vehicle technology assist and they insist I find my own solution by going to local dealerships. I know for sure this condition affects at least two but more than likely thousands of vehicles. Please look in to this before somebody gets killed. I can tell Ford is not going to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600554July 9, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Main dashboard display stayed off (blank) when car was started, tried several times, it drove ok but had no instrumentation on speed etc. was able to drive home from work for 30 mins. I have seen online a few people have had the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600574July 9, 2024
STEERING
Hello regarding Ford’s program 22G06 for the steering wheel heated feature my truck was built during those times and selected plants and they state it’s not under NHTSA’s list of requirements?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598819July 4, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
A/C unit has frozen up on my truck two times causing me to have to bring it to the delearship for repairs. This is a brand new vehicle and it gets extremely hot in Texas and to have the A/C go out and no longer function is a serious health risk to me and my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598971July 4, 2024
ELECTRICAL SYSTEM
When I turned on vehicle the instrument cluster screen was blank. Could not see my speed, etc. Restarting vehicle after placing in park did not fix it. The issue continued while driving vehicle (again with no speedometer). After I got to destination it resolved itself on subsequent start up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598210July 2, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
Gauge cluster completely dark. Cluster is a screen type when dark no speed visible. No warning lights available for safety feedback. Driving without speed is very dangerous mileage u known as display shows mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597999July 1, 2024
UNKNOWN OR OTHER
I bought my 2023 F150 August 31 2023 and a few days later with just 600 miles on it the air conditioner quit working. We were traveling and turned it off for a couple hours and when turned back on it worked. Called the salesman and he said there have other incidences. Today 7/01/24 it happened again, and opening the hood I saw that the air conditioning lines were frozen. If this issue with fan not blowing when needing the defroster there could be safety issues driving in freezing precipitation. Dealer could not replicate so said there was no problem. There were no warning lights with regard to this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597817June 30, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
My truck is brand new. The A/C lines and evaporator coil are freezing up when using the A/C, resulting in no air flow out of the vents in the cabin. I checked forums online and this has been a common problem with my vehicle yet Ford has filed no recall to fix it. Dealership states it’s a faulty temp sensor in the evaporator. Ford refuses to pay for the fix under the vehicle manufacturer warranty because no warning lights are displayed on your dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597449June 28, 2024
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated that while the dealer was performing tire rotation on the vehicle, the dealer informed the contact that the rear passenger's side axle bolts had fractured. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 23V896000 (Power Train); however, the VIN was not included. The dealer replaced the rear passenger's side axle assembly under warranty. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597166June 27, 2024
ELECTRICAL SYSTEM
Stopped Truck, The rear passenger window went down on its own! The window would not go back up. We stopped at a nearby FordDealership and a service rep looked at it and indicated that when we hit the window button he could hear clicking and said our rear passenger window motor was probably dead. the service rep assisted us in putting plastic on the window, which did not adhere well! We were about 60 miles away from home with young children on a 3 day vacation, The loud noise from the plastic vibrating from the window was deafening!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595325June 19, 2024
SERVICE BRAKES
At 65mph driving in sport mode which has increased regeneration during deceleration which provides substantial braking, I was approaching stopped traffic. I let off the throttle pedal anticipating the braking effect and regeneration but the truck instaneously switched driving modes to normal without my input. It took me a second to realize I was not slowing and had to manually activate the brake pedal in order to stop in time. I tried to reselect sport mode after stopping and it was greyed out with a message saying some features are disabled while driving. Normally you can switch drove modes while driving. After restart truck returned to normal operation. The danger was the unantisipated change to braking effect during a critical time before a high speed stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595044June 18, 2024
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated that while driving after a cold start or after stopping at a traffic light, whenever the accelerator pedal was depressed, the vehicle started losing motive power. The contact stated that the "Wrench Symbol” was illuminated and the message "Powertrain Malfunction/Reduced Power - Contact Dealer" was displayed. The contact had taken the vehicle to a local dealer, who diagnosed that the gear shift module needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Manufacturer Communications: Battery Electric Vehicle (BEV) High Voltage Battery Module Replacement Program Number: 23H01 (Electrical System). The failure mileage was approximately 2,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595097June 18, 2024
SERVICE BRAKES
My parking brakes just comes on as im driving. This has become a dangerous situation as its caused My car to suddenly stop in different driving situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594825June 17, 2024
SERVICE BRAKES, POWER TRAIN
Coming off the freeway, heard a loud noise in the rear of my truck. Then it sounded like rocks were getting pulverized. Put the vehicle in park and since we (Me, wife, and two children) were on a decline the brakes did not work and our truck drifted into oncoming traffic. Luckily cars were able to avoid us in time where we pulled off onto the shoulder and engage the parking brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594949June 17, 2024
POWER TRAIN
While driving at high way speeds, a fault in the drive train was detected and reduced power to the electric motors, reducing our speed to only 5 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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