Ford F-150 Complaints (2023)

626 consumer complaints on file.

#11667720June 18, 2025
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The contact owns a 2023 Ford F-150. The contact stated that on several occasions while while driving at various speeds, the driver’s window switch was depressed; however, the window froze momently and failed to work as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667203June 16, 2025
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
While braking slowly to park at my home, my 2023 Ford F-150 Lightning XLT suddenly accelerated forward without any throttle input. The vehicle struck a wall. My foot was on the brake and I did not touch the accelerator. There were no warning messages prior to the incident. This could have caused serious injury or worse if anyone was in front of the vehicle. I believe this may be a critical safety defect.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11667123June 16, 2025
POWER TRAIN, ELECTRICAL SYSTEM
Driving down the road, a "service needed" code will pop up on the dash. It will then go away. However, in the next few minutes a "Shift Service Fault" will pop up on the screen. I then get a notification on my Ford app that says I have a Powertrain Fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666130June 10, 2025
PARKING BRAKE
The contact owns a 2023 Ford F-150. The contact stated while driving at slower speeds, the vehicle would immediately brake independently without depressing the brake pedal. The Brake warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed at the owner’s expense; however, the cause of the failure was not determined. The vehicle was not repaired. Upon further investigation, the contact related the failure NHTSA Campaign Number: 23V509000 (Parking Brake); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665918June 9, 2025
POWER TRAIN
Sudden unexpected downshifts to first, third or fifth gear causing sudden deceleration, very high rpm, and tire lockup. Occurred at any speed. Sudden deceleration in traffic. Loss of directional control. No warnings. No alerts. It is not safe to drive. It has been at the dealer for 2 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665320June 6, 2025
PARKING BRAKE
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V509000 (Parking Brake); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664790June 4, 2025
POWER TRAIN, ELECTRICAL SYSTEM
Transmission harsh shifting, jerking, sudden loss of power, and unexpected downshifts. Goes into power saving mode every time I shut vehicle off. Remote start never available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664287June 2, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2023 Ford F-150. The contact stated that when the vehicle was started, the check engine and other unknown warning lights illuminated. Additionally, the contact stated that while driving the vehicle, the vehicle was driving rough. The vehicle was towed to a dealer where to was diagnosed and determined that rodents had eaten through the wires, and all the wiring harnessed in the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 7,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664210June 1, 2025
VEHICLE SPEED CONTROL, LANE DEPARTURE: ASSIST
Thank you for a chance to file this information. The cruise speed control and lane keeping systems are not working consistently and properly. They fail every week when tested. So far - the dealer-warranty fixes have not been the remedy needed. The cruise control system on steeper slopes doesn't provide braking to stay at the set speed - and at times it doesn't provide any braking resistance - so the vehicle takes off full speed with gravity. The lane keeping system doesn't provide consistent drivers' assistance to prevent departing the lane - even with new/freshly painted center-lanes/side of the road lanes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664001May 30, 2025
WHEELS
Rear Axle Hub Bolt Breakage - the rear axle hub bolt sheared off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663872May 30, 2025
EXTERIOR LIGHTING
A considerable amount of water intrusion has occurred in the rear light bar which is for braking and reverse lights. After taking it to my dealer, Ford has stated that unless water is "pooled" inside the unit this is normal, and that some condensation inside the assembly is "normal". I don't believe a sealed unit is supposed to have any water inside it, and this is the exact issue that lead to the recall campaign 23S30, which was performed on this truck in probably late 2023. I am concerned that this water will lead to malfunction as is happening to many other owners on the discussion forums, and I won't know.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663502May 28, 2025
SERVICE BRAKES
The brake lines that leave the master cylinder and route down to the frame rail. There is a short, flexible connection between the body side hard brake line, and chassis side hard brake line. This connection consists of braided flexible steel hose with crimped connections securing it to the hard line. All of the crimps on the flexible connection in that area are collecting dust build up, and have a wet appearance to them. When you touch them, you get an oily residue on your fingers. Yes it is available for inspection. If air enters the braking system where it is leaking, this will cause the brakes to become inoperable, due to air being more compressible than brake fluid. No it has not been inspected by the dealer. And it has not been confirmed by a dealer, I have not brought it to them yet. There has been no indication of the leak from within the vehicle, it is not dripping under neath. I only found it because I was checking the oil and inspecting other items at the same time. Noticed it around 28k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663498May 28, 2025
UNKNOWN OR OTHER
Told by Ford to create this incident to have my 2023 F150 Lariat added to the Ford FSA list for missing Heated steering -- Heated Steering Wheel Performance Upgrade 22G06. The vehicle matches all of the Affected Vehicles information but was not included on the for FSA list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663431May 28, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated that upon starting the vehicle, the "Service Vehicle Soon" message was displayed. The contact used a diagnostic scanner to retrieve DTC: P0929. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the gear shift module (GSM) was faulty and needed to be replaced. The contact stated that the failure had occurred twice, and the GSM Module had been replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663168May 27, 2025
POWER TRAIN
I attempted to schedule the fix for this recall and Ford is saying they will not fix unless the axel bolt has already failed. I read the recall notice as Ford will fix the axel regardless if is has failed or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663044May 27, 2025
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2023 Ford F-150. The contact stated while driving at various speeds, the vehicle became very difficult to steer, and the rear end of the vehicle became unstable. The vehicle was taken to the local service center who removed the rear passenger’s side wheel and discovered that the rear axle bolt had sheared off. The vehicle was later driven to the local dealer. The cause of the failure was not yet been determined. The manufacturer was contacted but no assistance was offered. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662884May 23, 2025
SERVICE BRAKES
My 2023 F150 has been having issues with the key fob connecting to the vehicle and responding to commands (unlock/lock, remote start etc). On the date of this incident the truck was not responding to the remote start key fob function. While standing outside the vehicle from a distance of about 10 feet I attempted the remote start function with no success approximately five times. On the last attempt I heard the audible sound of the parking brake releasing (moving from the “brake on” mode to the “brake off” mode). Once inside the vehicle I confirmed that the parking brake had been released. I was ultimately able to get the truck started and driving in a normal condition. The parking brake has not malfunctioned since. The key fob / truck connection continues to malfunction to various degrees. Sometimes no response, sometimes no remote start, sometimes the truck will be running and display a dashboard message indicating the key fob is not present leaving the truck running but “locked” in park. During this parking brake incident the vehicle was parked and locked with the parking brake set as normal (on or about May 10 , 2025). It was on level ground in a parking lot. No other vehicles were parked near mine. It was morning time, the truck was “cold” after being parked all night. No other unusual condition were noted. Weather conditions were dry and mild (50 degree temperatures). The remote connection issues have been going on about 6-8 months. I have replaced the battery in the remote 2x with no improvement. The vehicle has been inspected by the selling dealer once for the fob with no results (April 17, 2025). I have an appointment for the latest issues on June 2 2025. It is my belief that the random release of the parking brake system poses a risk for myself and other members of the public that may be injured by a sudden “roll away” of this vehicle by parking brake failure. I am in possession of the vehicle and it’s available for inspection. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662843May 23, 2025
POWER TRAIN
Per Safety Recall 23S65-S1 - NHTS 23V896 Ford notified the government in 2023 regarding the rear axle hub bolts breaking on F-150's equipped with the max tow package. My 2023 Ford F-150 is configured with the max tow package and has the same exact axle and hub bolt known to failure included in the recall I mentioned. The new replacement axle has a nut on the end to hold everything together so it's very easy to tell the difference. This failure is part(s) specific and my truck currently has the same axle and axle bolt included in this recall that is known to have a failure. I have attached a picture. The problem, my VIN is not part of the recall selection and this is a present safety concern for me and others. I have not had a failure yet but I have not towed with my truck because of this safety concern of a potential failure. Up until recently, Ford's fix for broken axle hub bolts were to replace with the same parts. Ford finally had a replacement axle (new style with a axle hub nut instead of a bolt) manufactured to eliminate this issue. It is a completely different design and uses a nut on the end to hold everything together. This recall needs to expand to include all F-150's that have the same axle & axle hub bolt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662347May 21, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The truck's remote access app is not able to communicate with the truck during the entire period I own the truck. This features worked 20% of time only. I am not able to unlock or lock the truck remotely. I am not able to find out its location and I am not able to remotely start its cooling system to keep battery cool during charging. I have brought the issue to the dealer I purchased the truck from at least 3 time in the last 2 years. Even though the truck's key was locked in it at the dealer, this issue was not resolved due to cost of its repair. Other trucks were repaired with a new modem. The truck was advertised as a remotely accessible EV truck, I am concerned about my safety if this feature is not available and I am at a urgent situation when it is necessary to use the features.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661526May 16, 2025
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
•Resolution Requested oFull refund for $67,227.63 - Total Money Spent Down Payment Trade In Monthly Payment Aftermarket Accessories oPremium Care Warranty for Purchase of next Ford Vehicle •Issues oEngine and Electrical Issue Electronic Gauge Screen goes black while driving resulting in a safety violation Significant latency of acceleration upon starting resulting in dangerous driving conditions Issue started Mar 2024 Remote Start Not Working Issue started Mar 2024 oSafety Failure Error Messages •6 X Anti-Lock Brake Fault •18 X Tire Pressure Monitor System •9 X Restraints Indicator Lamp •28 X Pre-Collision Assist Not Available •4 X Power Train Malfunction •Attempted Repairs – the service department has stated they do not know the issue and will need to keep the car for several more weeks to determine a fix oNumber of Times 5 Times oDuration 28 Days oDates 10 APR 2024 – 1 Day 09 May 2024 – 1 Day 09 Sep 2024 – 5 Days 07 JAN 2025 – 10 Days 14 MAY – 1 Day
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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