Ford F-150 Complaints (2023)

626 consumer complaints on file.

#11676590July 28, 2025
POWER TRAIN, ELECTRICAL SYSTEM
Service vehicle Soon light came on and the problem was that the gear shifter folding mechanism broke. Ford has repaired it at no cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676439July 27, 2025
UNKNOWN OR OTHER
Moonroof Wind Deflector Detachment – Request for Inspection/Assistance.writing to report a recurring issue with the moonroof wind deflector on my 2023 Ford F150 Platinum Series. On two separate occasions, the deflector has detached while I was driving under normal conditions, at highway speeds. with no visible damage or signs of wear prior to the incidents. First occurrence June 2024 while driving up an on-ramp to highway estimated speed 45 mph entire part detached from my vehicle, was ran over by semi truck following behind my vehicle. My Vehicle was under warranty part was replaced by Ford dealership On [XXX]. Second occurrence July 2025 while driving in heavy traffic on interstate, estimated speed 60 mph. Entire part detached and struck the vehicle behind me. A manufacturer part flying off your vehicle once is a freak incident. safety issue. This has raised concerns for me regarding the safety and durability of the moonroof air deflector. because of the risk of damage to my own vehicle, but also due to the potential hazard it poses to other drivers on the road. A detached part at highway speed could easily cause an serious accident or injury. The part appears to be inadequately secured to withstand wind forces during normal operation. i believe this may point to a design or Manufacturer flaw and should warrant further investigation. Please let me know if you require any additional information. I would be happy to provide. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675092July 21, 2025
FORWARD COLLISION AVOIDANCE
The contact owns a 2023 Ford F-150. The contact stated that while driving various speeds, the Forward Collision Avoidance system unintendedly activated. During the failure there were no other vehicles or large objects nearby. The "Collision Alert" message was displayed. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674479July 18, 2025
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2023 Ford F-150. The contact stated that while driving approximately 50 MPH and hauling a horse trailer with several horses inside, the automatic headlights activated, and the trailer brake erroneously activated, causing the vehicle to abruptly stop in the middle of the road. During the failure, no injuries were reported to the vehicle occupants or the horses inside the trailer. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674184July 17, 2025
SERVICE BRAKES
While slowing down the vehicle on a downward slop, vehicle applied Parking Break by itself and stopped the vehicle suddenly with Parking Break sign on the odometer. There was no object or anything in the front of the vehicle and it was being driven on forward direction. So, this abruptly applying of Parking Break by itself created a confusion and unsafe situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673772July 15, 2025
EXTERIOR LIGHTING
The vehicle was recalled in October 2023 for water getting into the tailgate lens that could cause the reverse lights to malfunction. The vehicle was brought in for repairs on Jan 24, 2024. I notice that the tailgate lens has water in it now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673189July 13, 2025
EXTERIOR LIGHTING
The rear light bar was replaced under warranty safety recall 23S30 on 10/19/2023. Subsequently the “new” light bar developed water in it and after a period of a month of flickering and partial illumination is fully out causing a safety issue with limited rear tail lights and reverse lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672722July 11, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the transmission downshifted unintendedly and made an abnormal loud knocking sound. The vehicle was taken to the dealer to be diagnosed; however, the diagnosis was unknown. The vehicle was not repaired. The manufacturer was notified of the failure and transferred the contact to NHTSA Hotline to file a complaint. The failure mileage was approximately 45,758.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672527July 10, 2025
SERVICE BRAKES
When the Ford Lightning is in reverse and the 1-pedal braking system is applied, the brakes don't engage when switching to drive causing the car to roll back an additional 3-5 feet depending on speed. In the situation that caused the fender bender, the Ford lightning was reversing in a street at approx. 5 MPH then the driver released the pedal for the brakes and switched to drive. The car rolled back 5 feet into a parked car during this transition.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11672591July 10, 2025
VEHICLE SPEED CONTROL
The contact owned a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle accelerated unintendedly and the front passenger side of the vehicle crashed into a tree. No warning lights were illuminated prior to the failure. The air bags were not deployed. No injuries were sustained and no medical attention was sought. A police report was filed. The vehicle was towed to a dealer where it was diagnosed that the vehicle was totaled; the failure cause was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11672524July 10, 2025
SERVICE BRAKES
I was parking my car and pressed down on the brake. The car continued to roll forward so I pressed down farther. The car kept rolling forward. I took my foot off the brake and then pressed down hard and came to a stop. The brake fluid is clean and at max levels. The brake pads are relatively new. No visible signs of damage or leaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671709July 7, 2025
STRUCTURE:BODY
Bought used at 10k miles less than a year ago, has a severe leak from the passenger side windshield/cowl area that pours down the body seam saturates the floor, wire channel, and bcm area. This is a safety issue as you can smell a burnt/wet wire smell and the incoming water saturates critical wiring, and is nearby airbag wiring. Vehicle in question has only been owned for a year (of 3 year warranty) but any warranty repairs are being refused as it is 4100 miles outside of comprehensive warranty. However, this is not believed to be due to a component that failed due to mileage but rather a manufacturing defect/quality control in the body adhesive not being applied properly near the firewall/cowl/inner fender frame joint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671486July 6, 2025
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
On [XXX] at [XXX] I dropped my wife and 2 children off at the Funland Arcade in Deep Creek, Maryland. The parking lot was full from the holiday weekend and I was planning on taking the Lightning to a nearby charger while the family gamed so I double parked perpendicular to the arcade entrance, put the hazards on, and let them out. After the 3 of them got out, I placed the Lightning in reverse to back up 5-10 feet so that I could exit the parking lot through the same way I came in. Once I had enough space from reversing so I could make the turn to exit I placed the Lighting in drive. The moment the Lightning switched to drive it accelerated at a very high speed as if I was flooring the gas pedal, which I was not. The lightning was in one-petal mode which I always use unless I’m on a highway. I immediately began pumping the brakes but the truck would not stop, I probably slammed on the brake petal 4-5 times to no avail. I even tried shifting the truck back into park but it would not shift out of drive. I was able to luckily steer the truck into a hillside approximately 150 feet away. The truck ran over numerous small trees and shrubs before crashing to a stop approximately 16 feet up the hill. Shortly after the shock wore off, I slowly reversed the truck down the hill, exited the truck, and informed dozens of onlookers who came out of the arcade to see what the noise in the parking lot was from, that the truck just took off on its own but that I was fine. I called 911 and the police came. Luckily no people or vehicles were between the arcade entrance and the hillside or the outcome would have been significantly worse. This crash was witnessed first hand by wife and 2 children. I have grave safety concerns about this truck now and will not put my family or self back in it until Ford fixes this problem. I am making this complaint in case this information can help prevent future crashes of this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11670956July 2, 2025
UNKNOWN OR OTHER
The rear axle hub bolt was found to be broken off, same as the other recalled vehicles from this manufacturer. I have been waiting over 2 1/2 weeks for my vehicle to be repaired with no parts in stock yet and no loaner vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670862July 2, 2025
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
The contact owns a 2023 Ford F-150. The contact stated that while driving at various speeds or while in stop-and-go traffic, while depressing the accelerator pedal, there was an abnormally loud plastic-on-plastic sound. The vehicle was taken to the local dealer, where it was diagnosed with a brake booster failure. The vehicle was repaired, but the failure recurred two months later. The contact stated that there was popping and clicking sound in the brake pedal. The contact stated that it felt as if the brake pedal was cracking. The failure was more prevalent after being parked or while driving for long distances. There were no warning lights illuminated. The vehicle was taken to the local dealer, who determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670088June 29, 2025
ELECTRICAL SYSTEM
One morning, my 2023 Ford F150 Lightning was completely inoperable. I had it towed to a dealer. From my understanding, it is a wire that runs from the front of the truck to the rear of the truck, and is in the channel about the drive train malfunctioned which seems very strange to me. Got a bunch of codes off the computer. Found some kind of module showing 0-2 volts and when wiggled, it went to zero and stayed. Circuuits CBB95 PINS 11 and 12 and ABB05 PIN 33 at C407 all had zero volts. He consulted Ford's self help and found a Ford contact who'd fixed similar issue. After researching, all was connected back up, he back probed the circuits, and finally found SBB05 grey/red Pin 5 had no current. Ford advised overlaying wire from 3471C to C407 over rear drive unit and secure to harness with zip ties. This successfully cleared all codes and truck worked. This could have been really bad if it happened during the middle of winter when driving putting me and my occupants in danger. I'm not sure what the dealer did with the part, but they replaced the wire and connectors. I had no idication there was any problem until the vehicle became completely inoperable. Ford did not cover this under warranty since i was out of the bumper to bumper warrantee mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670039June 29, 2025
POWER TRAIN
The vehicle has had its automatic transmission replaced twice by a ford dealership within a one year period due to mechanical failures within the transmission. The dealership confirmed the same issue both times. Each transmission replacement was new from the manufacturer. The transmission failures caused hard shifting and stalling, which has posed a safety risk. An indicator that the transmission was failing had been the presence of a loud banging/clunking noise when shifting gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669609June 26, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
While driving my 2023 Ford F-150 XLT through a parking lot at low speed, I attempted to stop and shift into reverse to avoid a tight turn between parked vehicles. With my foot firmly on the brake, I shifted into reverse—though the gear shift was abnormally resistant. The system indicated the vehicle was in reverse. Despite keeping my foot on the brake, the truck suddenly and forcefully accelerated on its own, overriding my braking input. It collided with two parked vehicles before I was able to bring it to a stop by turning off the engine. The vehicle continued to accelerate even while I applied firm pressure to the brake pedal, which depressed all the way to the floor and failed to stop the truck. At no point did I press the gas pedal. After impact, the gear shift remained in reverse with a blinking red light. No airbags deployed. This was an extremely dangerous situation that could have seriously injured someone had they been standing nearby. Additionally, for some time leading up to the incident, I noticed increasing difficulty shifting gears even with the brake fully depressed. At times when in park the light for other gear modes would turn on. Indicating the vehicle may be in another mode other than park. The brake pedal has also felt inconsistent, often requiring unusually deep and forceful pressure to stop, whether on highways, city streets, or in parking lots. This appears to be a critical failure of both the braking and transmission systems. I am extremely concerned for my safety and that of other Ford drivers. I am requesting a formal investigation into this matter
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11669465June 26, 2025
STRUCTURE:BODY
Bought new a year and a half ago, has a severe leak from the passenger side windshield/cowl area that pours into AC box and then saturates the floor. This is a safety issue as you can smell a burnt/we wire smell and the incoming water saturates critical wiring, and is nearby airbag wiring. Vehicle in question has only been owned for a year and a half (of 3 year warranty) but any warranty repairs are being refused as it is 2500 miles outside of comprehensive warranty. However, this is not believed to be due to a component that failed due to mileage but rather a manufacturing defect/quality control in the windshield or cowl seal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668500June 22, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER
A/C airflow decreases out of the air vents although you can hear the motor blower running at high speed in the dashboard. The cabin temperature begins to increase and if humid the windows will begin to fog up the windshield, side windows and rear window impairing visibility which could lead to an accident if you do not pull over and remove the fog from the windshield/ windows. The dealership has inspected the vehicle, but they are never able to reproduce this issue while the vehicle is in their possession so they do nothing and simply turn away from the concern which many other Ford F-150 owners have expressed to their local ford dealerships and undoubtedly FORD motor company is aware of this issue, but are turning the blind eye as if it doesn’t exist. There are no warning lamps, messages or other symptoms prior to the issue occurring. I’m the second owner and this has happened to me twice within 2 weeks of owning this vehicle and I noticed the CarFax showed that my vehicle had been brought in numerous times to the ford dealership to be serviced for this exact same issue that I’m experiencing which has been confirmed by the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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