Ford F-150 Complaints (2023)

626 consumer complaints on file.

#11683695August 28, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated that upon arriving at her destination and moving the column shifter to park(P), the brake pedal was released, and the vehicle suddenly jolted forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V512000 (Power Train). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683530August 27, 2025
UNKNOWN OR OTHER
The wheel end hub bolt in the rear axle has broken which is what the recall is for. However, this happened 2 months ago and the dealership is telling me as well as the recall letter I received on August 25 from Ford, is saying it can be months before they get the part to fix it. They have had my truck since June 2025. I am making payments on the truck and can't drive it. The dealer has been accomading me with another truck but it is a base model truck, not equivalent to what I purchased.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682892August 25, 2025
EXTERIOR LIGHTING
Rear tailgate light bar has multiple cracks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682304August 22, 2025
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
The front traction motor on my 2023 Ford F-150 Lightning failed without warning, causing the vehicle to lose all-wheel drive capability. The truck automatically limited available power to about 67%, which I later learned indicates the front motor was disabled and the vehicle was operating in rear-wheel drive only. The failure occurred with no warning lamps, messages, or prior symptoms on the dashboard or in the FordPass app. I assumed AWD was functioning, which could have caused a serious accident in snow, ice, or gravel conditions because the loss of front-wheel traction significantly reduces vehicle stability. The component/system is still available for inspection. At this time, the issue has NOT been reproduced or confirmed by a dealer, and the vehicle has NOT yet been inspected by the manufacturer or any other party. Cause of failure is UNKNOWN. This lack of a warning or alert to the driver represents a major safety hazard because it changes how the vehicle handles without the driver’s knowledge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681538August 19, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train). The contact stated that the notification advised that parts to complete the recall repair were available. The local dealer was contacted and informed the contact that parts were on back order, and the dealer was unable to provide a timeframe for parts availability. Several other dealers were contacted and confirmed that parts were not yet available for the recall repair. The contact emailed the manufacturer requesting information on parts availability. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681336August 18, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train). The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. The vehicle was taken to dealer where it was diagnosed that the bolts had sheared off and the rear axle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681480August 18, 2025
UNKNOWN OR OTHER
Ford is aware of an issue on the 2023 Ford F150 with Pro Power Inverter. When the inverter turns on, the RF frequency emitted blocks the tire pressure sensors from sending their signal creating a fault. Dealers are recommending that owners replace their sensors rather than performing the fix. In many cases the vehicle is now out of warranty requiring customer to pay for the fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681181August 17, 2025
TIRES:TREAD/BELT
Tread separation at 25,000 mark on two tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681110August 16, 2025
UNKNOWN OR OTHER
I was driving down the road going around 40 mph. No vehicles around me at all and no trees overhead when my sunroof suddenly exploded. No impact whatsoever occurred prior to the explosion, I just heard a loud boom, and glass started raining onto my sunroof liner. Thankfully it was closed but my young son was extremely frightened by the incident as was I.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680994August 15, 2025
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
When pressing on the break to come to a stop pulling in parking space, my F150 quickly accelerated cause a crash into a building my 2 year old truck has been declared a total loss from insurance.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11679946August 11, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM
While driving down the road, the driver gauge display screen completely goes dark. All information displayed normally on the screen, such as speed, mileage, and vital information about the vehicle stops, displaying entirely. This has happened multiple times. Usually the next day, the issue is solved. Then, several months later, the issue reappears. Whenever the vehicle is taken for repair, the dealer simply cannot replicate the issue. This is a known issue that has been reported online by many people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679504August 9, 2025
STRUCTURE:BODY
After a repair at Ted Russel ford that swapped my battery, the skid plate fell off while traveling in a parking lot. Fortunately this didn’t occur on the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679461August 8, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
On 7/18/25 I picked up F-150 from being repaired (failed Belt Drive Generator/Starter Tensioner). About 3 hours later I was driving up a long grade at about 5,000 feet when I stopped to check on my cargo (a bicycle). At this point I noticed the cooling fans were running increasingly fast, much faster then they had ever run before. I checked the digital temperature gauge and it showed a normal temperature. I opened the hood and saw there was no coolant in the overflow bottle. I assumed the truck was just a bit low on coolant and I had some (5 liters) water with me so I added that to the overflow bottle. Very little water was visible in the overflow bottle. I replaced the cap, turned off the A/C and immediately headed back to the dealer. At no point did the check engine light come on. At no point did the temperature gauge move from the "normal" area. At no point did any warning message of any time appear on the driver display - unless it occured when I was refilling the overflow bottle. The engine was not operating normally however, the gas engine stayed on at all times and did not cycle on and off as it normally would do (truck is a hybrid). When I arrived at the dealer they attempted to fill the coolant system and said it was completely empty - no sign of the 5 liters of water I put into the system. The cause of the leak was identified as the EGHR system, specifically the plastic coolant inlet port. This failure is discussed in Ford Customer Satisfaction Program 24N04 - attached. This failure should not have occured. But when it DID occur the vehcile should have warned the driver that a serious overheating event was occuring. No MIL was set. No driver warners were made and the temperature gauge remained in the normal range at all times. The ONLY way I because aware of the problem was by noticing the increasing speed of the cooling fans. This could lead to fire, or unexpected engine failure or burns from overheated radiator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678229August 4, 2025
UNKNOWN OR OTHER
Spontaneous shatter of the entire rear glass, outward, when shutting the rear door. There was no crack in the glass. The truck is still under full warranty but Ford will not even respond at this point. As you can see from the photos, the glass blew out backwards. A google search and forum search indicates there could be a recurrent issue with the Ford vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678093August 3, 2025
STRUCTURE:BODY
Water entering cabin on Front passenger side of truck. Causing mold and mildew. Dealer 'fixed' this three weeks ago and now it is back again...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678004August 2, 2025
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
my car sometimes specially when i slow down and make turns it loose power and doesn’t respond to acceleration at all i have to wait 3 to 4 seconds to respond and this happens often a tok my truck to the ford dealership serval times but always they say we didn’t find any problems with your truck and it’s very scary and dangerous if i am crossing a traffic light or a highway or passing another cars and happening there where i am gonna be in problem and more chances to crash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677850August 1, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2023 Ford F-150. The contact stated that the vehicle received an unknown software update. The contact stated that after the software update was installed at the dealer, the contact experienced issues while activating the cruise control feature. The contact stated that previously the cruise control could be activated with a single switch. The contact stated that the cruise control and Forward Collision Avoidance switches were now located side by side. While attempting to activate the cruise control feature, the contact accidentally activated the Forward Collision Avoidance feature, and then had to take his eyes off the road to deactivate the function, almost causing several crashes. The contact reported the issue to the dealer and was informed that a new software update was upcoming. The manufacturer was notified of the issues but provided no assistance. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677605July 31, 2025
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2023 Ford F-150. The contact stated that upon inspection underneath the vehicle, there was a fluid leak coming from the rear passenger’s side axle. No warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the rear axle and seal were faulty and needed to be replaced. The vehicle was repaired. The contact referenced Customer Satisfaction Program: 22B34; as a probable cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677286July 30, 2025
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Camera image becomes distorted when put in reverse. It doesn’t happen all the time, but sometimes happens multiple times a day. I have pictures and videos of the distortion of the camera happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676614July 28, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated that there was a grinding sound coming from underneath the vehicle while driving at various speeds. The contact inspected the vehicle and became aware that there were fractured axle bolts. The contact learned of NHTSA Campaign Number: 23V896000 (Power Train); which was related to the failure. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that the VIN was not included in NHTSA Campaign Number: 23V896000 (Power Train). The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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