Ford F-150 Complaints (2023)

626 consumer complaints on file.

#11696522October 30, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was in my driveway, I placed the vehicle in reverse backed out normally, when I put it into Drive I let go of the brakes, I did not press the accelerator pedal, and the truck instantly accelerated while in electric mode. The acceleration was so quick that I slammed the brakes and the tires gripped the ground but I could not stop it in time and I hit a cement pylon. That same day, later in the evening I noticed that my transmission temperature was reading cold even though i had been driving for over 40 minutes. The following day, in the morning I started the truck, put it in drive and it felt like the accelerator pedal would not work, after a couple seconds of me pressing on it to see if it would catch I felt propulsion from the truck and the accelerator was working again. I am scared to continue driving this truck because its a risk to my family and my safety. I attempted to contact Ford corporate and they want me to make a claim with my insurance, then take it to a dealer so they can "inspect it" Please help
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11695821October 27, 2025
ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
The contact owns a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power, and the vehicle failed to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the cylinder #6 port injector had failed. The dealer replaced cylinder #6 port injector, but the failure persisted. The vehicle was taken back to the dealer, who determined that cylinder #4 port injector had failed and replaced the port injector. The failure recurred, and the vehicle was taken back to the dealer for the third time. And it was determined that cylinder #1 port injector had failed and needed to be replaced. The vehicle was not repaired. The contact sent the manufacturer a certified letter notifying the manufacturer of the failure. The failure mileage was approximately 32,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695507October 24, 2025
EXTERIOR LIGHTING
NHTSA Safety Defect Report – 2023 Ford F-150 Lightning Tailgate Light Bar Condensation My 2023 Ford F-150 Lightning has moisture and condensation building up inside the rear tailgate light bar. It looks exactly like the issue described in Ford recall 23S30, also known as NHTSA recall 23V-418. Even though my VIN is not included in that recall, my truck is showing the same symptoms. The condensation collects behind the lens, especially around the reverse light section, and becomes worse after it rains or after I wash the truck. Lately, I’ve noticed the reverse lights flicker at times, which makes me think the moisture is getting into the electrical components. If the reverse lights go out or stop working properly, it becomes a safety concern because other drivers and pedestrians may not see that I’m backing up. This could easily cause an accident, especially at night or in parking lots. I brought the truck to a Ford dealer and was told that my VIN isn’t part of the recall and that I’m just outside of the 36,000-mile warranty. The truck currently has around 37,000 miles. They said they couldn’t replace the light bar unless Ford adds my VIN to the recall. The issue clearly matches the same defect Ford already acknowledged, which involves moisture getting into the tailgate light bar due to cracks or poor sealing. I believe Ford’s recall should be expanded to include more 2023 model trucks like mine that are having the same problem. It’s not an isolated case, and I’ve seen other owners reporting identical issues online with newer builds. Since this involves lighting that affects safety when reversing, it should be handled even if the truck is just outside warranty coverage. I can provide photos and a short video showing the condensation inside the light bar and the flickering reverse lights if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694879October 21, 2025
POWER TRAIN
The transmssion is shifting by itself from from a low gear (say 1st or 2nd) directly into 8th gear which bring the truck to a complete stop. This happend on May 30th while driving up my gravel driveway and I had the vehicle towed to the Ford Dealer where they inspected it and found nothing wrong. They said they did a software update but could not guantee that this would resolve the issue. I have been driving the truck with out issue up to today (10/21/2025) when it happened again in the same location. I was able to record a video of the dash and it is clear to see that it is shiting from 1st to 8th gear which brings the truck to a complet stop as that part of the driveway is uphill. I am concerned that if I was pulling out at an intersection and this happend I could get stuck in the intersection and hit by cross-traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694130October 17, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The contact was concerned about operating the vehicle. The vehicle was taken to the local dealer, where the vehicle was inspected. The vehicle was not repaired due to parts not being available. The manufacturer was contacted, but no assistance was provided. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693814October 16, 2025
EXTERIOR LIGHTING
Earlier this year, I filed NHTSA ID 11663872 when I noticed moisture collecting in the brake light assembly on my truck and Ford called this "normal", despite earlier issuing a recall for this very thing happening under NHTSA action 23V-418. Now, the brake light has failed completely, and Ford is denying coverage of this under my extended warranty with the following explanation: "your claim is denied due to water intrusion. A subject matter expert advised that Ford and Lincoln Protect will not participate in this claim as the lighting option only covers electrical failures on incandescent bulbs, halogen bulbs, High Intensity Discharge (HID) and [Light-Emitting Diode] LED lamp assemblies. A mechanical failure of a lamp assembly that allows water intrusion (fogging/moisture) is not a covered failure. A resulting electrical failure from this moisture/water would be consequential to the mechanical failure and would not be covered." Having inoperable brake lighting and possibly reverse lighting as well is an obvious danger to the public and there is no messaging system in the vehicle to tell you those components are not working properly, and clearly the previous recall campaign that replaced the lens assembly the first time did not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693847October 16, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Water intrusion into rear lightbar/back up/brake light assembly that has caused shorting of the back up lights and flashing of the brake lights. This is a known issue, NHTSA campaign 23V418000. Ford is refusing to cover replacement of this part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693299October 14, 2025
EXTERIOR LIGHTING
Defective rear light bar allowing water intrusion causing some reverse lights and brake lights to malfunction including a running rear white light shining into the face of drivers causing a safety hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692657October 11, 2025
UNKNOWN OR OTHER
Transmission making whining noise. Started making whiny noise at 14,000 miles. Currently has 18,000 miles. Complained to the dealer, but dealer said that this type of transmission makes this kind of noise and it is normal. Which is not normal from everything that I’m reading. It’s basically the transmission is failing and it’s just a matter of time before it quits completely. I will attach a note from the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692325October 9, 2025
EXTERIOR LIGHTING
Rear light bar housing brake lights and backup lights have water inside the assembly. Water is causing shorting of the lights. It puts me and others at risk if it doesn't activate or activate at a bad time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690510September 30, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated that her husband had taken the vehicle in for service at a local dealer. The dealer was aware that the VIN was included in NHTSA Campaign Number: 25V512000 (Power Train). The dealer inspected the rear hub bolt and became aware that the bolt had fractured. The contact's husband was advised to leave the vehicle at the dealer because it was not safe to drive the vehicle with the fractured bolt. The contact had been advised by the dealer that the remedy was not yet available to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was 29,828.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690416September 29, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The vehicle was at the dealer during routine maintenance. While the tires were being rotated, the end hub bolt detached from the vehicle. The contact received a letter from the manufacturer that the parts for the recall repair were available. The contact was later informed that the parts might be available by November 2025. The vehicle remained at the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689549September 24, 2025
UNKNOWN OR OTHER
2023 Ford F150 seemed to spontaneously ignite, resulting in total loss of F150 due to fire and extensive damage to a civilian pickup and trailer.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11688154September 18, 2025
STRUCTURE:BODY
The rear passenger window rolled down and is stuck in down position. This is the second time this has happened in our F-150. It happened when we first bought the truck nearly two year ago and was fixed. I worry it was replaced with another faulty component. There have been numerous complaints of this happening and the issue is within the driver side door components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686507September 11, 2025
UNKNOWN OR OTHER
The camera/ screen doesn’t always come on when you start the vehicle. Sometimes I start the truck and then put it in reverse but the camera does not display in the screen. At times the screen doesn’t turn on for several minutes after I’m driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686402September 10, 2025
ENGINE
Reported a burning oil/chemical smell to the Ford service center early August and was told nothing was wrong. 2 days ago same smell appeared accompanied with large amount of smoke while driving. Immediately stopped and found flames behind drivers side front tire in engine. Put out the fire ourselves with fire extinguisher and was towed to nearest Ford service center. Ford states was a mechanical issue with the front differential causing an oil to leak, cause metal shavings, and ignite in flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11686201September 10, 2025
UNKNOWN OR OTHER
My wife went to back out of our driveway. She was on the side of the driveway in some stones. She put the F150 into 4 Wheel High which she has done numerous times. She shifted the truck into reverse with her foot on the brake and the truck accelerated and hit a tree 10' away from the rear of the truck, The truck has been taken for evaluation. I have to report my truck accelerated on its own. I called Ford Motor twice and was on hold for an hour with no luck. There were no warnings at all on the dash. Insurance Adjuster looked at it and told me to have it towed the the body shop for further evaluation. My wife was hurt and a contractor was standing in the are near the tree. The Truck is now at SJM Auto in Sugarloaf PA
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11684800September 3, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated that there was an abnormal banging sound coming from the vehicle. There were no warning lights illuminated. The contact was concerned about driving the vehicle. The contact received a recall letter related to NHTSA Campaign Number: 25V512000 (Power Train). The local dealer was contacted and informed that the axle was available, but the bolts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684399September 2, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated that after starting the vehicle and shifting into drive(D), there was an abnormal popping sound coming from the rear of the vehicle. The contact stated that while depressing the accelerator pedal, the vehicle made an abnormal squealing and grinding sound. There was no warning light illuminated. The vehicle was taken to a local dealer several times before it was diagnosed, and determined that the rear wheel end hub bolt had fractured and the rear axle assembly needed to be replaced; however, the parts to complete the repair were not available. The vehicle was not repaired. The contact recently received a recall letter from the manufacturer for NHTSA Campaign Number: 25V51000 (Power Train). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684077August 30, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The rear light bar in the tailgate that also includes my back up lights is defective. The light bar was defective at delivery of vehicle and this is the second time this light bar has been deemed defective by a Ford Dealership Service Department. The first repair on this defect was covered under a recall. This issue is a safety concern as it causes the rear light bar to flicker on and off and it has disabled the back up lights. There was no warning lights or alerts, I was pulled over by law enforcement and given a verbal warning to resolve the issue. The vehicle is currently at Red McCombs Ford in San Antonio, TX and Ford is denying any issue with the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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