Ford Expedition Complaints (2022)

117 consumer complaints on file.

#11689641September 25, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
Since purchase in 2022, the vehicle has experienced repeated failures of multiple safety systems. These include frequent warnings that “Pre-Collision Assist is Not Available,” repeated failures of Blind Spot Detection with Cross Traffic Alert, Tire Pressure Monitoring warnings, and messages to “Check 12-Volt Battery.” These system malfunctions occur intermittently and unpredictably, creating unsafe driving conditions. In addition to the warning messages, the rear liftgate has failed to latch properly and on at least one occasion opened while the vehicle was in motion. This poses a serious hazard to vehicle occupants and to other drivers on the road. The safety risk is significant because these systems are designed to prevent or mitigate crashes. Their failure leaves the driver without critical safety features, and the trunk latch defect could cause loss of cargo or injury. These problems have been ongoing for years and have not been permanently corrected despite software updates and recall activity. The dealer has acknowledged the symptoms and advised the vehicle was unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685775September 8, 2025
Chest Clip, Buckle, Harness, Carry Handle, Shell, Base
Summary of Safety Issues with Chicco Car Seat 1.) Magnetic Chest Clip Disassembly (October 2023) • At [XXX] old, my daughter disassembled the magnetic chest clip while seated in the car. • She placed a small part in her mouth, creating a choking hazard. • I was stranded until a replacement car seat could be brought. • I replaced the clip with a plastic version Chicco provided, but the original design posed a serious and unacceptable safety risk. 2.Child Unlocking Base Mechanism (April 2025) • My daughter is able to unlatch the seat from its base while rear-facing. • She does this repeatedly, even after being re-secured. • Chicco only sent a “lever lock” cover despite my request for a full replacement, which was ignored. • This flaw allows a toddler to disengage the seat mid-drive, rendering the product unsafe and unusable. 3.) Cup Holder Suffocation Hazard (June 2025) • My daughter easily removes the silicone cup holders. • On one occasion, she placed one over her mouth and nose, creating suction and restricting her breathing. • I have since removed the cup holders entirely, though this alters the seat’s intended use. • This presents a clear suffocation hazard. 4.) Excessive Rattling When Not in Use (Ongoing) • When installed rear-facing and unoccupied, the seat rattles loudly during travel. • The noise is so disruptive I have rotated the seat forward-facing at times to reduce it. • While less severe than the other hazards, this reflects poor product integrity and contributes to ongoing safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684730September 3, 2025
UNKNOWN OR OTHER
The sunroof spontaneously shattered while driving. No object impelled the glass. It just spontaneously shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681839August 20, 2025
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
The vehicle stopped running while driving, my wife stopped at a stop sign after vehicle had run ~ 10 minutes. Upon entering the inter-section the vehicle started to run rough, and ultimately stalled and would not restart. She was able to coast into a parking lot entrance within On Top of World subdivision where we live and get off of main road. After multiple AAA attempts to jump start, AAA confirmed the vehicle was unable to be jump started, therefore vehicle was towed to local ford dealership for diagnostics. They tried to jump start multiple times and after 2 days, pushed it into garage. They confirmed fuel pump failure and replaced with current design. We were charged for towing, new battery, and fuel pump system replacement with current design and advised we would have to bring it back in when Ford identified remedy for current recall. No loaner vehicle provided. We are very concerned as if this event had occurred on an interstate, there is a high risk of accident/injury. After repair with existing part designs we are worried about another failure on busy road/interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677454July 31, 2025
STRUCTURE
The contact's father owns a 2022 Ford Expedition. The contact stated that while driving 70 MPH on the highway, the roof rail trim, and the area in front of the roof rail trim detached. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The manufacturer informed the contact that assistance could be provided after the dealer had determined the cause of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676322July 26, 2025
EXTERIOR LIGHTING
The component that failed is the left front driver side headlight of the vehicle, resulting in low visibility and inability to see or drive the vehicle in it's current condition at night. The only "warning" that could potentially have been a "warning", was the blinker began rapidly blinking the day before the headlight stopped functioning; the blinker no longer worked in the headlight but still worked on the driver mirror and back taillight. By the next day, the driver side headlight no longer functioned. It is my knowledge that Ford has a lifetime guarantee on the headlights for this make, model, and year of vehicle. Due to this not functioning, I would like to get it properly replaced under warranty or guarantee of Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675658July 23, 2025
BACK OVER PREVENTION
The contact owns a 2022 Ford Expedition. The contact stated that after reversing, the rear-view camera displayed a rear-view image but failed to turn off when the vehicle was shifted back into drive(D). No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear-view camera. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675464July 22, 2025
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 25V455000 (FUEL SYSTEM, GASOLINE) and 25V314000 (SERVICE BRAKES, HYDRAULIC); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE). Parts distribution disconnect for 25V314000 (SERVICE BRAKES, HYDRAULIC).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675075July 21, 2025
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Ford Expedition. The contact stated that while driving on the highway at various speeds, the pre-collision warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674585July 18, 2025
ENGINE, ELECTRICAL SYSTEM
1) The fuel delivery system is affected — specifically, a faulty fuel pump which may fail and cause engine stalling while driving. This issue is under Ford Safety Recall 25S75 (NHTSA 25V-455). The vehicle is still in my possession and available for inspection upon request. 2) The recall clearly states that the vehicle can stall unexpectedly while driving, increasing the risk of a crash. On a recent highway trip ([XXX]), my Expedition began shaking at high speeds, and continued shaking while parked, indicating worsening fuel system issues. I have three young children (ages [XXX] , [XXX] , and [XXX] ) who regularly ride in the vehicle. Being told to continue driving under these conditions with no available fix has placed my entire family and others on the road at risk. 3) Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. When I called Ford customer service to report the issue and request a safe alternative, I was told there was no further action available and that I should continue driving the vehicle. I was referred to my local Ford dealership, who also said they could not take any action until a remedy is issued. 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Because Ford has no remedy available, they have not performed any inspection or offered assistance. The dealership confirmed they cannot inspect or service the vehicle related to this recall until Ford issues a fix. 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lights or error messages, during a return trip from Texas [XXX] the vehicle began shaking noticeably at highway speeds, and continued shaking heavily while in park. These symptoms had never occurred before, and they align with the type of failure described in the recall notice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674322July 17, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V314000(Service Brakes, Hydraulic) and a mobile mechanic from an unknown dealer had inspected the vehicle at the residence. Additionally, the contact stated that a week later, the contact noticed a puddle of oil on the ground. Upon inspecting the vehicle, the contact noticed that the oil was leaking from the left rear wheel. The vehicle was diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673766July 15, 2025
UNKNOWN OR OTHER
I have a 2022 Ford expedition Platinum that has a window washer hose that has a split causing a water leak on the right-side panel of the vehicle. The labor repair cost is significant, and a mechanic feels it is a defective manufacturing issue. The labor cost to repair by the Ford Dealership is $1,250
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671975July 8, 2025
ENGINE, UNKNOWN OR OTHER
Bought [XXX] at Corwin Ford Reno Nevada. April 2023 vehicle had sporadic transmission issues - slipping randomly. Took it in and explained the issue. Told there’s no transmission person. Nothing was done and told to continue to drive it. [XXX] Vehicle ended up going into reverse on its own at a stop light. Took the car in and given the same story, were completely back logged and could not get the car in. Car also had an active recall on it, never was looked at because they stated back logged until mid 2024 and couldn’t schedule an appointment. Asked for a loaner vehicle, told that’s not available anymore. May 2024 went into reverse again on its own. Called to get it in, stated they could not make any appointments at that time. October 2024 engine intermittently began revving on its own up to 4000RPM. Told no transmission mechanic was available. We were told there’s no more loaner program, transmission mechanic is 3 months out and there’s nothing that can be done at this time. Asked us if we wanted to pay $2500 for preventative maintenance and fluid top off on the vehicle though. [XXX] the rear AC went out on the vehicle also. There is also a new recall on the vehicle for the fuel pump and a loss of fuel pressure. These are all a massive safety concern for our entire family (4 kids + 2 adults) and for the general public. Ford is refusing to take responsibility for these issues and are making it very difficult for us to work with. We have a [XXX] who has [XXX] and we need a reliable vehicle to transport him to and from doctors appointments. The vehicle has a full warranty on it also. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671064July 3, 2025
POWER TRAIN
The contact owns a 2022 Ford Expedition. The contact stated that while driving at various speeds, the vehicle was sputtering and making a grinding sound while shifting gear. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed and determined that the transmission had failed, and the front differential needed to be replaced. The contact stated that the front deferential was rebuilt; however, the sputtering failure persisted. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667839June 18, 2025
SERVICE BRAKES
On Nov 22 I pulled over to the shoulder of a highway in the midst of a snowstorm to make a phone call. When I went to get back onto the highway, my vehicle lost all brakes...the brake pedal hit the floor...and I had a low-speed impact with a berm rising up to a driveway that intersected the shoulder. The vehicle had to be towed to a nearby dealer. The only mechanism to stop it on/off the tow truck was slamming transmission into park. Due to the storm, I had to spend the night in the vehicle in the freezing cold at the tow destination. The cause of the brake failure was determined to be a material defect of a rubber section of brake line deep in the engine compartment that burst, causing a loss of all brake fluid. It was repaired under warranty. I had just received the vehicle back from repairing the body damage to the bumper when the Ford brake line recall was issued. I believed that my incident in Nov was the result of the issue that resulted in the recall, and that surely the warranty repair would have thus resolved all related issues. That was not the case. When I brought the vehicle to Koons Ford Woodbridge four routine service, they found that it failed the brake line recall test and that the vehicle was unsafe to drive. However, they are not actively repairing it. In fact, the parts needed to repair don't exist. I'm told it will be 2-3 months before a part is even available. And they have failed to provide an any vehicle that can safely transport my family of 7. I therefore believe that Ford have *failed to comply* with the NHTSA regulation that obligates them to repair the vechicle. They're not repairing it. So I am therefore left to demand that they select another option available under recall regulations, preferably a full refund of the purchase amount. At a minimum, this incident refutes Ford's published claims that there have been no collisions associated with the brake line defect that resulted in the recall.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11666972June 14, 2025
EXTERIOR LIGHTING
The coating and plastic is failing in the headlights, this can reduce visibility and by extension safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666464June 12, 2025
STRUCTURE:BODY:HATCHBACK/LIFTGATE
The contact owns a 2022 Ford Expedition. The contact stated that while opening the hatch by engaging the automatic release switch, a hole formed in the sheet material, and the spoiler was fractured. The contact stated that there was an abnormal loud clicking sound prior to the failure. There was no warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661514May 16, 2025
ELECTRICAL SYSTEM
Rear defrost coils have continually fallen off. Dealer fixed one in February of 2024. It fell off March 2024. They are both hanging there. Dealer won’t touch it - says rear window needs replacement. I’ve researched on ford expedition forum and many expeditions have a similar issue. Especially with dealer not covering it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661451May 16, 2025
STRUCTURE:BODY
A-pillar/hinge integrity engineering concern. While opening my door in a parking lot, the wind caught the door before I could catch the door. The door met the hinge stop and flexed enough for the edge of the door panel to contact a bolt on the A-pillar door hinge assembly, causing a small crease in the aluminum door panel. My concern is that in 30 years of driving, I have had a door caught be wind before but never had damage to the vehicle. This was not a strong wind, just enough to catch the door. The A-pillar is now flexed slightly such that the door panel gap is larger and seems related to the actual A-pillar flex, not a hinge failure. Vehicle testing of the 22 Ford Expedition has show some poor performance in the A-pillar area and I am concerned that this door issue is due to poor engineering and strength of the A-pillar. I have had the vehicle inspected at the Ford dealership and a customer service complain with Ford is in process. I do not feel this issue can be attributed to user error or considered "accidental" but is due to structural/safety deficiency of the A-pillar structure. [XXX] [XXX] Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657278April 28, 2025
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
The contact owns a 2022 Ford Expedition. The contact stated while the vehicle was parked, the contact opened the liftgate, and the liftgate failed to operate as intended. The contact stated that the liftgate struck the roof and caused the liftgate to be damaged. The contact stated that when it was cold, the liftgate failed to operate as intended. The vehicle was taken to a dealer and diagnosed that there was insufficient margin between the liftgate and roof spoiler. The contact was provided with Manufacturer's Recall Number: SSM 53469. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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