Ford Crown Victoria Complaints (1997)

288 consumer complaints on file.

#11516043April 7, 2023
SUSPENSION
The contact owns a 1997 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the steering wheel jerked, and the vehicle became difficult to maneuver. Additionally, the contact stated that the seat belt warning light was illuminated, and other unknown warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the lower ball joints failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979328April 19, 2017
VISIBILITY/WIPER
WIPER LIVE 4 IN SPOT EYE LEVEL CANT SEE IN RAIN REPLACE ARM AND WIPER BLADE STILL HAVE SPOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949188February 3, 2017
ENGINE
THE CAR HAS A FIBER GLASS INTAKE AND MY CAR HAS ABOUT 75,000 MILES..A FIBERGLASS INTAKE IS A DEFECTED PRODUCT FOR THIS PART OF A ENGINE,BECAUSE OF THE HEAT.I BOUGHT THIS CAR NEW AND EVEN PAID FOR THE EXTENDED WARRENTY..FORD MOTOR CO. SHOULD REPLACE THIS DEFECT PART,,FOR FREE..I HAD TO PARK MY CAR OVER 3 YEARS AGO..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851721March 26, 2016
SERVICE BRAKES
HYDRAULIC LINE TO REAR BRAKE FAILED (RUPTURED) CAUSING IMMEDIATE RELEASE OF BRAKE FLUID UNDERNEATH DRIVER FRONT FLOOR PAN AT LOCATION OF INTEREST MENTIONED IN RECALL/"SAFETY IMPROVEMENT PROGRAM". OWNER WAS NOT CONTACTED REGARDING NOTICE WHICH INCLUDES INSPECTION OF BRAKE LINES, REPLACEMENT OF CLIPS (TO AVOID WEAR) AND POSSIBLE REPLACEMENT OF BRAKE LINE AND BLEEDING IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836445February 16, 2016
ELECTRICAL SYSTEM, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHEN THE HEADLIGHTS WERE ACTIVATED, THE INSTRUMENT PANEL, CLOCK, AND RADIO LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795065November 20, 2015
STEERING
DRIVING EAST ON ALLEN STREET IN SPRINGFIELD MASSACHUSETTS STEERING CONTROL LOCKED UP RESULTING IN A CRASH WITH A GAS STATION PUMP POLICE CRASH REPORT ID 15-3725-AC CAR WAS TOTALLED OUT WHEN IT CAUGHT FIRE NO NOISE WAS HEARD SECONDS BEFORE CRASH. I HAVE NOTICED THAT THERE WAS A RECALL ON THE REPLACEMENT PARTS BUT WONDER IF THE OEM PARTS COULD FAIL RESULTING IN CRASH.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10694139March 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TIRES, TIE RODS, BALL JOINTS, BRAKES, AND BATTERY WERE REPLACED. HOWEVER, THE FAILURE KEPT RECURRING. ON ANOTHER OCCASION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN ELECTRIC FAILURE THAT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669016February 25, 2015
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
1997 FORD CROWN VICTORIA. VEHICLE HAS HAD REPAIRS DONE IN THE PAST AND STILL RECEIVES SAME PROBLEMS DUE TO RECALL. *TA THE CONSUMER STATED THE VEHICLE INTERMITTENTLY SHUT DOWN. A DIAGNOSE REVEALED A PROBLEM WITH THE LIGHTING CONTROL MODULE. ONCE IT WAS REPLACED, THE CONSUMER DID NOT EXPERIENCE ANY MORE PROBLEMS UNTIL THE SUMMER 2014 WHEN THE SAME PROBLEM RECURRED. AGAIN, THE LIGHTING CONTROL MODULE WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637040September 17, 2014
WHEELS, SUSPENSION
A RECALL ON FORD CROWN VICTORIA 1996-1999 BUILT FROM MARCH 15 1996 - DECEMBER 14 1998 AT THE ST.THOMAS ASSEMBLY PLANT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING. THE LOWER CONTROL ARM BALL JOINT SEPARATION HAD REPORTED INCIDENTS. AFTER SPEAKING WITH FORD IT IS UNKNOWN WHY MY VEHICLE THAT WAS BUILT DURING TIME FRAME AT THE ST THOMAS ASSEMBLY PLANT WAS NOT INCLUDED ON THE RECALL. IT SHOULD OF BEEN. AFTER SPEAKING WITH FORD IT IS UNKNOWN WHY IT WAS NOT INCLUDED. THE PARTS MENTIONED ABOVE FAILED AND NEARLY CAUSING A ACCIDENT LUCKY THAT I WAS NOT TRAVELING AT A HIGH SPEED WHEN INCIDENT TOOK PLACE. I ADDRESSED THE SAFETY ISSUES FOR VEHICLES THAT FAILED TO BE INCLUDED. FORD ADVISED ME THAT THERE WAS NO REPORTING AGENCY THAT COULD ADD MY VEHICLE. THERE WAS EVERY BIT OF PROOF THAT INDEED IT SHOULD OF BEEN INCLUDED ON THAT LIST. THE AGENT VERIFIED MY VEHICLE INFORMATION AND HAD NO REASON OF WHY IT HAD NOT BEEN INCLUDED. IF YOU HAVE A VEHICLE BUILT BETWEEN THE ABOVE TIME FRAME. AT THE ASSEMBLY PLANT MENTIONED IN THIS RECALL. MAKE SURE THAT TAKE ACTION REGARDING THESE PARTS TO AVOID SERIOUS ACCIDENTS. ERROR WAS MADE ON THAT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595037May 30, 2014
STEERING, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE THREE BOLTS HOLDING THE STEERING GEAR BOX TO THE FRAME FAILED DUE TO CORROSION ALLOWING THE UNIT TO BECOME SEPARATED FROM THE FRAME LEADING TO A LOSS OF STEERING CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494873January 27, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WAS DRIVING ALONG AND THE HEADLIGHTS FLICKERED AND WENT OUT. OVER THE PASS YEAR IT HAS INTERMITTENTLY DONE THE SAME. IT HAPPENED AGAIN ABOUT A MONTH AGO AND FORTUNATELY I HAD JUST STOPPED AT A RED LIGHT. EACH TIME IT TOOK ABOUT 3 TO 5 MINUTES TO COME BACK ON. IT IS VERY DISCONCERTING SINCE THIS IS A VERY SERIOUS SAFETY ISSUE. SO PLEASE DO NOT TAKE THIS LIGHTLY, I USE THE EXPRESSWAY A LOT AND AM DRIVING IN VERY CONGESTED TRAFFIC MOST OF THE TIME. I DO NOT KNOW WHAT FORD HAS DONE ABOUT THIS PROBLEM SINCE THERE ARE SO MANY OCCURRENCES WITH THESE TYPE OF VEHICLES ONLINE. IT NEEDS TO BE ADDRESSED BEFORE A MAJOR ACCIDENT OCCURS. ALSO MOST PEOPLE LIKE ME CANNOT AFFORD THESE EXPENSIVE REPAIRS THAT ARE NOT DUE TO ORDINARY WEAR AND TEAR, BUT A MANUFACTURER'S PROBLEM. IF NO ACTION IS TAKEN IT WILL BE QUITE A DISAPPOINTMENT BECAUSE THESE CARS ARE VERY POPULAR AND YOUNGER PEOPLE ARE BUYING THEM WHICH BECOMES MORE SCARY IN LIGHT OF THE KIND OF DRIVERS THEY ARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368849November 29, 2010
ENGINE AND ENGINE COOLING
WHILE DRIVING IN NJ, THE MANIFOLD BLEW AND MADE THE VEHICLE INOPERATIVE. LUCKILY, MY MECHANIC CAME AND TOWED THE CAR TO HIS GARAGE. THE MECHANIC PERFORMED A PRESSURE TEST AND DETERMINED THAT THE 'PLASTIC MANIFOLD' HAD BLOWN. THE ORIGIN OF THE FLUID LEAK WAS BEHIND THE ALTERNATOR. THEN WE DID SOME RESEARCH AND FOUND OUT THAT THIS WAS A PROBLEM BACK IN 2004-5. I NEVER KNEW, NOR WAS I NOTIFIED ABOUT THIS PROBLEM. I AM THE ORIGINAL OWNER OF THE CAR. THE CAR WAS JUST INTO THE FORD DEALERSHIP TO DIAGNOSE A "CHECK ENGINE" LIGHT ON, NO DISCUSSION WAS MADE ABOUT THIS MANIFOLD PROBLEM ... THEY EVEN CHECKED FOR ANY PREVIOUS TECHNICAL BULLETINS. SO, NOW WHAT HAPPENS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366425November 16, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA THAT IS EQUIPPED WITH A POLICE INTERCEPTOR. WHILE DRIVING APPROXIMATELY 2-3 MPH THE BRAKES FAILED. SHE APPLIED PRESSURE TO THE BRAKES IN ORDER TO STOP THE VEHICLE BUT IT DID NOT STOP. WHEN THE VEHICLE DID STOP IN THE MIDDLE OF THE STREET IT HAD TO BE PUSHED ONTO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED HER OF RECALL 98I001000, SERVICE BRAKES, HYDRAULIC FOUNDATION, HOSES, LINES/PIPING, AND FITTINGS. SHE CALLED THE MANUFACTURER AND THE DEALER WHO ADVISED HER THAT HER VEHICLE WAS NOT PART OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT DRIVABLE. THE PRE-OWNED VEHICLE WAS PURCHASED IN JANUARY 2005. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364094November 4, 2010
SUSPENSION:FRONT
I OWN A 1997 CROWN VICTORY , WITH 98015 MILES, AND WITHIN 6 MO. OF EACH EVENT I HAVE HAD 3 LOWER BALL JOINTS TO FALLING OUT. PLEASE TELL ME IF FORD DOING ANYTHING TO KEEP PEOPLE DRIVING 1997 FORD CROWN VICTORY SAFE? THIS IS VERY DANGEROUS FOR THE PERSON THAT IS DRIVING AND THE ON COMING PERSON, WHICH COULD BE FORD MOTOR COMPANY CEO, OR WORST HIS WIFE, OR MY WIFE !!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336134June 14, 2010
ENGINE AND ENGINE COOLING
I OWN A 1997 CROWN VIC LESS THAN 100 THOUSAND MILES. BOUGHT THE CAR 2 YEARS AGO AT DEALERSHIP IN LOUISVILLE KY. FOUND OUT THERE WAS RECALLS ON VEHICLE AFTER PURCHASE WAS TOLD CARMAX WAS GOOD. NOW HERE I SIT WITH A CRACKED INTAKE MANIFOLD WHICH WAS RECALLED, BUT NOONE EVERY FIXED IT. SOMEONE SHOULD BE RESPONSIBLE FOR THIS, YES WAS A RECALL SHOULDN'T THERE BE A LAW TO MAKE SOMEONE STAND BEHIND THE CRACK INTAKE MANIFOLD THIS WAS A 1 OWNER WHEN I BOUGHT IT WITH ONLY LIKE 60000 MILES,. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315545March 2, 2010
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE FRONT END OF THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC REPLACED THE LOWER AND UPPER BALL JOINTS ON THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE DANGERS OF THE LOWER AND UPPER BALL JOINTS. THE MANUFACTURER INFORMED THE CONTACT THAT SINCE THERE ISN'T A RECALL THERE WAS NOTHING THEY COULD DO. THE FAILURE COULD HAVE CAUSED A CRASH TO OCCUR. THE FAILURE MILEAGE WAS 50,017. UPDATED 04/01/10. *LJ THE LOWER SUSPENSION SUPPORT STUCK THE PAVEMENT AND THE WHEEL BECAME DETACHED FROM THE STEERING MECHANISM, WHICH MADE THE VEHICLE UNCONTROLLABLE. UPDATED 06/07/10*JB THE CONSUMER NO LONGER OWNS THE VEHICLE AS IT WAS INVOLVED IN AN ACCIDENT AND TOTALED. THE ACCIDENT WAS NOT RELATED TO THE BALL JOINT FAILURE. UPDATED 06/30/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313159February 23, 2010
VEHICLE SPEED CONTROL
1997 FORD CROWN VICTORIA CRUISE CONTROL PROBLEM *CW THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE SPEED CONTROL DEACTIVATION SWITCH. HE WENT TO THE DEALER TO HAVE THE REPLACEMENT PART INSTALLED WHICH ONLY TOOK A FEW MINUTES. WHILE DRIVING, THE CONSUMER DECIDED TO TEST THE CRUISE CONTROL AND SOON DISCOVERED THE CRUISE CONTROL DID NOT WORK. THE CRUISE ON LIGHT NEVER CAME ON. AFTER THE PART WAS INSTALLED, THE MECHANIC DID NOT TAKE THE VEHICLE FOR A TEST DRIVE. THE CONSUMER IMMEDIATELY TURNED AROUND AND DROVE BACK TO THE DEALER. THE CONSUMER WAS INFORMED HE WOULD HAVE TO PAY $87.00 FOR THE DIAGNOSTIC BECAUSE THE TROUBLE SHOOTING/DIAGNOSTIC WAS NOT AUTHORIZED/COVERED BY THE RECALL. THE CONSUMER STATED THE CRUISE CONTROL WAS WORKING PERFECTLY BEFORE THE REPLACEMENT PART WAS INSTALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294878December 8, 2009
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING HOME FROM WORK AND THOUGHT A COOLANT HOSE HAD RUPTURED BUT AFTER HAVING THE VEHICLE TOWED TO MY MECHANIC'S PLACE OF BUSINESS WAS TOLD THAT THE INTAKE MANIFOLD HAD CRACKED AND REQUIRED REPLACEMENT. AFTER RESEARCHING I FOUND THAT FORD HAD ISSUED A RECALL FOR ONLY A FEW MODELS EVEN THOUGH MOST OF THEIR 8 CYLINDER 4.6 ENGINES UTILIZED THE SAME DEFECTIVE "COMPOSITE" INTAKE MANIFOLD. MY CROWN VICTORIA IS A 1997 WITH 60,000 ORIGINAL MILES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276255July 9, 2009
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING 25 MPH, THE DRIVER'S SIDE CONTROL ARM SEPARATED FROM THE BALL JOINT. AS A RESULT, THE VEHICLE WAS SCRAPING THE GROUND. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR INSPECTION. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE VEHICLE WAS NOT INCLUDED IN THE CURRENT RECALL REGARDING THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253137December 29, 2008
ENGINE AND ENGINE COOLING
WHILE CHECKING THE OIL IN THE CAR, WE NOTICED A CRACK IN THE INTAKE. I WAS WONDERING IF THERE HAS BEEN A RECALL FOR THIS PROBLEM LIKE WITH THE FIREBIRD INTAKE RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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