Ford Crown Victoria Complaints (1996)

276 consumer complaints on file.

#11012424August 2, 2017
SUSPENSION
TL* THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN OFF A DRIVEWAY ONTO A LOT, THERE WAS A LOUD METAL BRAKING NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE COLLAPSED TO THE GROUND. THE CONTACT NOTICED THE LOWER BALL JOINT DETACHED. THE VEHICLE WAS TOWED TO A PRIVATE INDEPENDENT PARKING LOT WHERE THE CONTACT WAS TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. *BF CONSUMER STATED FAULTY RUBBER SEAL WAS DUE TO CORROSION AND MAY HAVE ANOTHER ONE WITH SAME PROBLEM.*JB *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786431October 27, 2015
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
#1 - I CONSTANTLY HAVE MY ENGINE LIGHT ON AND DURING 2 INSPECTIONS I RECEIVED A SAFETY/EMISSIONS RECALL PRINTOUT, DEFECT # DR-1209 FOR MASS AIR FLOW SENSORS. BOTH TIMES I HAVE TAKEN IT TO THE LOCAL DEALER AND THEY CLAIMED THERE'S NO RECALL FOR IT. I JUST NOTICED ON THE NHTSA SITE, THAT RECALLS ONLY GO BACK AS FAR AS 1999. THEY ALSO SAID THAT SINCE IT'S NO LONGER A "POLICE OWNED" VEHICLE, THEY WOULDN'T FIX IT. # 2 - I HAVE BEEN GETTING A CONSTANT SEVERE FUEL SMELL THAT PERMEATES THROUGH THE CAR WHICH IS EXACERBATED WITH WARM WEATHER AND OR WHEN THE CAR WARMS UP. #3 - THERE'S A CONSTANT ISSUE OF THE CAR VIBRATING WHEN BEING DRIVEN AT 55 - 60 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559561January 13, 2014
ENGINE
TL* THE CONTACT OWNS A 1996 CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THERE WAS A SMALL FRACTURED IN THE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANIFOLD FAILURE WAS RECURRING. THE MANUFACTURE WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 3/21/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559562January 13, 2014
ENGINE
TL* THE CONTACT OWNS A 1996 CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE MANIFOLD HAD FAILED FOR THE SECOND TIME IN TEN YEARS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS A SMALL FRACTURE IN THE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURED WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436423November 18, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
I PURCHASE MY VEHICLE ON OCTOBER 24TH, 2011 FROM A PRIVATE PARTY WHO SAID, "THE COOLANT LEAK", BUT THE VEHICLE OVER HEATED WHEN I DROVE IT HOME LESS THAN 3 MILES AWAY THE HOOD OF MY CAR WAS SMOKING. AFTER TAKING IT TO A LOCAL MECHANIC WITH MY FRIEND WHO DROVE HIS CAR TO ENSURE MY SAFETY, MY CAR BEGAN TO OVER HEAT AFTER DRIVING IT FOR 10 MINUTES! I WAS SO FRANTIC THAT I THOUGHT I WAS GOING TO BURNED UP IN THE CAR. THE MECHANIC TOLD ME THE NEXT DAY IT WAS THE INTAKE MANIFOLD AND INFORM ME THAT THIS MAY BE A RECALL AND TO CHECK WITH THE FORD CORPORATION AND I DID CALLED FORD CORPORATION AND FOUND OUT THIS VEHICLE HAD CONTROL CRUISE HARNESS AND A INTAKE MANIFOLD RECALL ID IS 01M02, THE DEALERSHIP FOR CAMELBACK FORD IN PHOENIX, MR. CHAD MCDOWELL OFFER THIS RECALL NUMBER BUT HIS EMPLOYEE [XXX] OFFER TO HELP ME FIX THE BOTH PROBLEMS, THEN LATER ON NEGATED. I FEEL A RECALL OF ANY VEHICLE SHOULD NEVER BE EXPIRED BASE ON THESE ISSUES OF SAFETY AND REGARDLESS OF A SETTLEMENT THAT MAY HAVE BEEN REACHED, THERE ARE MILLIONS OF PEOPLE WHO NEED TO HAVE THEIR VEHICLE REPAIR TO MAKE IT AT LEAST A WHOLE AGAIN AS MUCH AS POSSIBLE AND AVOID A POSSIBLE INJURY OR DEATH. I FOUND THE RECALL OF THIS INTAKE MANIFOLD OFFERING CONSUMER UP TO $ 750 TO REPAIR THE CAR WITHOUT ANY RECEIPTS? WHAT ABOUT THE PEOPLE WHO PURCHASE THE VEHICLE AFTERWARDS, IS THAT FAIR. NOW MY CONCERN IS THAT I AM SMELLING GASOLINE WHEN I AM DRIVING AND I BELIEVED IT MAY HAVE SOMETHING TO DO WITH THE GAS LINE OR THE SENSOR, AND I HATE PUTTING MORE MONEY INTO THE VEHICLE. I FEAR THAT THE MECHANIC WILL TELL ME ITS GOING TO BE A COSTLY MATTER AND IT'S NEVER GOING TO STOP WITH THIS CAR AND I JUST WANT TO GET RID OF IT OR HAVE IT REPAIR AS IT SHOULD OF BEEN BY THE DEALERSHIP BUT THE FORD COMPANY WOULD NOT APPROVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407258June 17, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING AT A LOW SPEED THE FRONT DRIVERS SIDE LOWER CONTROL ARM BROKE. THE CONTACT DID NOT TALK TO THE MANUFACTURER REGARDING THE LOWER CONTROL ARM. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288940October 19, 2009
STRUCTURE
TL* THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. HE TOOK HIS VEHICLE FOR INSPECTION AND THE MECHANIC TOLD HIM THAT THE UNDERCARRIAGE WAS POSITIONED INCORRECTLY, WHICH INCREASES THE RISK THAT A FIRE WOULD OCCUR. (HE STATED THAT HE COULD NOT REMEMBER SPECIFICALLY WHAT THE MECHANIC SAID). HE HAD NOT TAKEN THE VEHICLE TO THE DEALERSHIP OR SPOKEN WITH THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 18,000. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261515March 11, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE AIR INTAKE MANIFOLD ON THE VEHICLE WAS MANUFACTURED OUT OF PLASTIC, WHICH CAUSED ANTI-FREEZE TO LEAK ONTO THE ENGINE. THE ANTI-FREEZE LEAK WAS NOTICED DUE TO THE BURNING CHEMICAL ODOR AND SMOKE COMING FROM UNDER THE HOOD. THE DEALER STATED THAT THE REPAIRS WOULD COST OVER $1,000 AT THE CONTACT'S EXPENSE. HE WAS DENIED REPAIRS UNDER THE CLASS ACTION LAWSUIT. WHEN THE HEATER WAS ACTIVATED, THE ODOR FROM THE ANTI-FREEZE WAS OVERBEARING IN THE PASSENGER COMPARTMENT OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 82,000. UPDATED 4/16/09 *CN UPDATED 04/20/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253080December 29, 2008
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA WHICH WAS PURCHASED IN 2004. SHE NOTICED AN ORANGE FLAME UNDER THE VEHICLE AND SMOKE UNDER THE HOOD. THE FIRE DEPARTMENT WAS NOTIFIED AND THE FIRE QUICKLY ENGULFED THE ENTIRE VEHICLE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 196,000. UPDATED 03/17/09. *LJ UPDATED 03/17/09. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10229544May 23, 2008
VEHICLE SPEED CONTROL
1996 FORD CROWN VICTORIA CAUGHT FIRE. CONSUMER STATES THAT THE CAR CAUGHT FIRE IN AUGUST AND SHE RECEIVED A RECALL IN SEPTEMBER. SHE BELIEVES THAT SHE WASN'T TREATED FAIRLY BY FORD. SHE LOST BOTH CARSEATS, TIRES, BRAKES, AND ROTORS IN THE FIRE. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10226322April 30, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE BRAKE RESERVOIR CAUGHT FIRE AND CAUSED THE DRIVER SIDE EMERGENCY BRAKE TO FAIL. THE FAILURE ALSO CAUSED THE WHEELS TO LOCK. THE MANUFACTURER ADVISED THE CONTACT TO CALL HIS INSURANCE COMPANY FOR A CLAIM. THE VEHICLE WAS PARKED AT THE TIME OF THE FIRE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10224808April 17, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIRED FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. THE SAME DAY AFTER THE REPAIR WAS PERFORMED, WHILE DRIVING APPROXIMATELY 70 MPH, SHE DISCOVERED THAT THE CRUISE CONTROL DID NOT WORK PROPERLY. THE CONTACT TOOK THE VEHICLE BACK TWO TIMES TO HAVE THE CRUISE CONTROL REPAIRED, BUT THE FAILURE STILL PERSISTS. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 104,000 AND FAILURE MILEAGE WAS 103,582.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224451April 14, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. WHILE DRIVING 10-15 MPH, THE THERMOSTAT STUCK AND BECAME HOT. THE VEHICLE OVERHEATED AND THE INTAKE MANIFOLD FAILED. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER BECAUSE IT CANNOT BE DRIVEN. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223141April 2, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
RECALL AND THEN NO AVAILABLE REPLACEMENT PART FOR 6+ MONTHS. I HAVE BEEN TOLD THERE ARE OVER 700 PEOPLE AHEAD OF ME WAITING FOR THE REPLACEMENT PART! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216506January 30, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. THE SPEED CONTROL SWITCH WAS DISCONNECTED AT THAT TIME. HE HAS BEEN INFORMED EVERY MONTH THEREAFTER THAT THE RECALL PART HAS STILL NOT BEEN RECEIVED. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214520January 11, 2008
VEHICLE SPEED CONTROL
FORD RECAL NUMBER 05S28 REPLACE FAULTY SPEED CONTROL HARNESS. I RECEIVED A LETTER OF RECALL DATED AUG OF 2007 AND WENT TO A LOCAL DEALER AND THE SPEED CONTROL WAS DISCONNECTED AND THEN THE DEALER INFORMED ME THAT THE PREPLACEMENT PART WAS NOT IN STOCK THE RECALL LETTER STATED THAT THE PART WOULD BE AVAILABLE IN THE 4TH QUARTED OF 07. I CALLED THE DEALER ON MANY OCASSIONS AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FROM FORD MOTOR CO. HERE IT IS JAN 2008 AND I STILL DON'T HAVE MY CAR REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214013January 7, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. THE DEACTIVATION SWITCH HAS NOT YET BEEN DISCONNECTED. HE NOTIFIED FORD MOTOR COMPANY AND THE DEALER NUMEROUS TIMES AND THEY CONTINUE TO INFORM HIM THAT THE PARTS ARE UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 40,000. UPDATED 02-19-08 *BF UPDATED 02/19/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208404November 8, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEACTIVATION SWITCH WAS DISCONNECTED BY THE DEALER. FORD STATED THAT THE PART WOULD BE UNAVAILABLE UNTIL JANUARY OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 160,000. UPDATED 01/09/08. *LJ THE CONSUMER STATED MADE 2 CALLS TO THE DEALER INQUIRING ABOUT THE PART AND REPAIR TO THE CRUISE CONTROL WHICH IS NEEDED BECAUSE OF NERVE DAMAGE. UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205733October 15, 2007
VEHICLE SPEED CONTROL
MY 1996 FORD CROWN VICTORIA WAS BEING DRIVEN A 7 MILE DRIVE TO CHURCH ON A SUNDAY MORNING. THE DRIVER OF MY CAR NOTICED THE CAR WAS GOING VERY FAST, (APPROX. 80 MILES PER HOUR.) THE DRIVER STEPPED ON THE BRAKE, BUT THE CAR WOULD NOT SLOW DOWN. AFTER RIDING THE BRAKE FOR ABOUT 4 MILES, THE PANICKY DRIVER CALLED A RELATIVE FOR HELP. THE RELATIVE TOLD THE DRIVER TO PULL OVER ON THE SHOULDER OF THE ROAD TO GET THE DRIVER OUT OF THE DANGER OF THE HIGHWAY. AFTER HOLDING THE BRAKE DOWN FOR SO MANY MILES, THE CAR FINALLY SLOWED TO AROUND 40 MILES PER HOUR. OUR CAR STRUCK A VAN TRYING TO MAKE A TURN INTO THEIR CHURCH PARKING LOT. OUR CAR WAS FILLED WITH SMOKE AND SHAKING VIOLENTLY BEFORE HITTING THE VAN. AFTER BEING EXAMINED BY TWO MECHANICS, OUR CARS ACCELERATION WAS CAUSED BY A FAULTY CRUISE CONTROL. THE CAR'S DAMAGES AS WELL AS THE DRIVERS AND PASSENGERS MENTAL ANGUISH WAS TREMENDOUS. MY CAR IS STILL SITTING IN A BODY SHOP PARKING LOT WAITING TO BE REPAIRED. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10204554October 1, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. HE PULLED OVER TO INSPECT THE VEHICLE AND NOTICED THAT THE WIRING HARNESS WAS ON FIRE. HE ATTEMPTED TO RESTART THE VEHICLE, BUT IT WOULD NOT RESTART. THE MANUFACTURER STATED THAT THEY WOULD ASSUME RESPONSIBILITY IF HE COULD PROVIDE PICTURES, A POLICE REPORT, AND THE TITLE BECAUSE A RECALL WAS ISSUED FOR THE SPEED CONTROL. THE CONTACT COULD NOT LOCATE THE POLICE REPORT. THE RECALL NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 99,500 AND CURRENT MILEAGE WAS 102,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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