Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10160209June 19, 2006
ENGINE AND ENGINE COOLING
1997 CROWN VICTORIA TECHNICAL BULLETIN 05N04 NHTSA 10018959 DATE OF BULLETIN: DEC, 14, 2005 /INCIDENT JUNE 12, 2006 THIS SETTLEMENT EXTENDED THE COVERAGE OF ALL COMPOSITE INTAKE MANIFOLD 7 YEARS FROM THE ORIGINAL WARRANTY....WHERE DOES THAT LEAVE 1997 OWNERS? THE BULLETIN WAS RELEASED A YEAR AFTER THE EXTENDED WARRANTY COVERAGE ENDED!? ONE YEAR LATE FOR 1997 OWNERS. WHAT SHOULD WE DO BECAUSE IT IS PAST THE EXTENDED WARRANTY? A DEFECT IS A DEFECT WITH OR WITHOUT A TIME LIMIT. WE DID NOT CHOOSE TO HAVE IT BREAK WHEN IT DID....THE DEFECTIVE PART DID THAT FOR US! WHAT CAN WE DO TO GET THIS PART/SERVICE COVERED? THANK YOU FOR YOUR TIME! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159567June 12, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:WINDSHIELD WIPER/WASHER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DT*: THE CONTACT STATED WHILE DRIVING, THE WINDSHIELD WIPERS AND THE WASH WAS OPERATING ON ITS OWN. THE RADIO MADE A CRACKLING NOISE AND THE RECEPTION CAME IN AND OUT. THE DASHBOARD LIGHTS INTERMITTENTLY ILLUMINATED. ALSO, THE CONTACT SMELLED PLASTIC OR RUBBING BURNING HOWEVER, NO SMOKE WAS PRESENT. THERE IS A NHTSA RECALL, #05V206000, REGARDING THE ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH. THE VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 06/27/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159434May 30, 2006
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2003 CROWN VICTORIA CAUGHT ON FIRE NEAR THE FUEL INJECTION SYSTEM. *TS THIS WAS A POLICE VEHICLE. THE VEHICLE WAS STARTED THE TURNED OFF SO THE OFFICER COULD GO BACK INSIDE THE STATION TO RETRIEVE SOMETHING. A FEW MINUTES LATER A FIREFIGHTER NOTICED HEAVY BLACK SMOKE COMING FROM UNDERNEATH THE ENGINE COMPARTMENT. THE ORIGIN OF THE FIRE APPEARED TO BE IN THE AREA OF THE ALTERNATOR AND IN THE AREA OF THE FUEL INJECTION SYSTEM. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10158415May 23, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
1993 CROWN VICTORIA DEFECTIVE SPEED CONTROL DEACTIVATION SWITCH CAUSED AN UNDER HOOD FIRE. *TS ***NAR*** THE CONSUMER WAS TOLD THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL(99S15). *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10157562May 15, 2006
FUEL SYSTEM, GASOLINE:STORAGE
CONFIRMATION NUMBER (ODI NUMBER) 10149237 APPROXIMATELY 3-4 MONTHS AGO I SEND A COMPLAINT ABOUT FORD PRODUCTS WHICH STILL HAD A TANK ISSUE. I WAS PROMISED A REPLY AS SOON AS THE RIGHT PERSON RECEIVED THE INFORMATION WITHIN A FEW WEEKS. SO FAR I HAVE RECEIVED NOTHING!!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157194May 10, 2006
STEERING:COLUMN, ELECTRICAL SYSTEM:HORN
STEERING WHEEL ON NEW FORD CROWN VICTORIA WAS LOOSE AND HORN DID NOT WORK. FORD REPLACED STEERING COLUMN BUT HORN STILL DID NOT WORK. FORD REPLACED HORN ELECTRICAL CONTACTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157196May 10, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT PASSENGER SEAT BELT WOULD NOT STAY BUCKLED. DEALER REPLACED THE BUCKLE AND IT WAS FIXED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157072May 9, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE VEHICLE ACCELERATED SUDDENLY WITHOUT WARNING ON THREE OCCASIONS. THE FIRST INCIDENT OCCURRED WHILE DRIVING AT AN UNDETERMINED SPEED, BUT WAS NOT REPORTED TO THE MANUFACTURER. THE SECOND INCIDENT OCCURRED WHILE PULLING UP TO A STOP LIGHT AT 35 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING INTO THE INTERSECTION. THE VEHICLE STOPPED ONLY AFTER THE IGNITION WAS TURNED OFF. AFTER THE SECOND INCIDENT THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED A SOLENOID, BUT IT WAS UNKNOWN WHETHER THE SOLENOID WAS IN THE ENGINE OR BRAKE SYSTEM. THE DEALER ONLY REPLACED THE SOLENOID IN AN ATTEMPT TO REMEDY THE PROBLEM, BUT OFFERED NO GUARANTEE THE SOLENOID WOULD REMEDY THE PROBLEM. THE THIRD INCIDENT OCCURRED WHILE PULLING INTO THE GARAGE AT 2 MPH WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE GARAGE WALL. AGAIN, THE VEHICLE DID NOT STOP UNTIL THE IGNITION WAS TURNED OFF. THE VEHICLE HAS NOT BEEN RETURNED TO THE DEALER FOR FURTHER INSPECTION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10157109May 9, 2006
ENGINE AND ENGINE COOLING:ENGINE
THE CLASS ACTION SUIT THAT WAS WON REGARDING 1997 FORD CROWN VIC (AND OTHER MAKES) DEFECTIVE MANIFOLD PART WAS HANDLED INCORRECTLY. MINE JUST WENT AND IS WELL PAST THE MARCH 16TH, 2006 DEADLINE AND OVER 7 YEARS OLD WHICH MAKES RECOURSE EXEMPT. MY CAR IS CURRENTLY IN THE SHOP GETTING A $1300 + ENGINE REPAIR. AND I AM NOT THE ONLY ONE THAT THIS HAS HAPPENED TO. DEFINITELY NOT FAIR!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156328April 27, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE PULLING INTO THE DRIVEWAY AT 5 MPH, THE VEHICLE LURCHED FORWARD AND CRASHED INTO A TREE WITHOUT WARNING. ALTHOUGH BOTH OCCUPANTS WERE WEARING THEIR SEAT BELTS, MINOR INJURIES WERE SUSTAINED. THERE VEHICLE WAS TOTALED DUE TO THE EXTENSIVE DAMAGE. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. UPDATED 5/10/2006 - *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10156262April 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2001 CROWN VICTORIA DEFECTIVE LOWER BALL JOINTS, POSSIBLY BECAUSE OF NO GREASE FITTING ON BALL JOINTS TO DO NORMAL MAINTENANCE LUBE. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151873April 11, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER CONCERNED WITH THE SAFETY OF 1998 CROWN VICTORIA GAS TANK. *TS *NM THE MANUFACTURER ONLY COVERED THE COST OF REPLACING RETROFIT FUEL TANKS ON POLICE CARS AND LIMOUSINES. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE COST OF THE PARTS. HE GOT A FORD DEALER TO INSTALL THE PARTS FREE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154089March 20, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CONSUMER COMPLAINT REGARDING REIMBURSEMENT FOR 1996 CROWN VICTORIA INTAKE MANIFOLD. *TS THE CONSUMER PRESENTED HIS BILL TO THE DEALER FOR REIMBURSEMENT. THEY INFORMED HIM THAT HE WASN'T ENTITLED TO REIMBURSEMENT BECAUSE IT WASN'T WITH THEIR TIME FRAME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153194March 20, 2006
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
I WAS REFERRED BY MR. MICHAEL J. SACKS AT [email protected] HIS RESPONSE: IT SOUNDS LIKE YOU ARE GETTING THE RUN AROUND AND I WOULD RECOMMEND YOU CONTACT NHTSA IN WASHINGTON DC IF THE COMPANY IS NOT WILLING TO FOLLOW THROUGH WITH RECALLS. WEBSITE IS WWW.NHTSA.GOV PROBLEM DETAILS: RECENTLY I RECEIVED AN ESTIMATE FOR WORK FOR $899.14 TO FIX A CRACKED MANIFOLD ALONG WITH GASKETS, AND SEALS ON MY 1997 FORD CROWN VICTORIA, THAT I PURCHASED FROM A USED CAR DEALERSHIP IN BALTIMORE, MD IN 2003. THIS PIECE WAS ORIGINALLY RECALLED BY FORD COMPANY, BUT NEVER REPLACED BY IT'S ORIGINAL OWNER, NOR THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM. WHEN THIS BREAKDOWN OCCURRED I CONTACTED THE COMPANY WHERE I PURCHASED MY EXTENDED WARRANTY FROM IN SEPTEMBER OF 2005. THE CLAIM WAS DENIED BECAUSE THEY DO NOT COVER ITEMS THAT WERE RECALLED. I WAS THEN DIRECTED BY THE WARRANTY COMPANY TO CALL FORD COMPANY DIRECTLY, I FOLLOWED UP AND MADE THE CALL TO FIND THAT THE MANIFOLD THAT WAS RECALLED HAD A SEVEN YEAR WARRANTY FROM FORD COMPANY THAT HAD EXPIRED. I AM NOW STUCK WITH AN $899.14 BILL OUT OF POCKET EXPENSE FOR SOMETHING I KNEW NOTHING ABOUT UNTIL IT OCCURRED. I FEEL THAT BEFORE SELLING ME THE VEHICLE THIS SHOULD HAVE BEEN INVESTIGATED AND TAKEN CARE OF BY THE DEALERSHIP BRUNS MOTORS. I AM YET TO BE ABLE TO REPAIR THIS PROBLEM, BECAUSE I DO NOT HAVE THE FUNDS. PLEASE ADVISE ME IN ANYWAY THAT YOU CAN, YOUR HELP IS GREATLY APPRECIATED. IF I AM NOT ABLE TO ANSWER THE PHONE PLEASE DON'T HESITATE TO LEAVE A MESSAGE. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152202March 8, 2006
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHILE MAKING A TURN THE 2005 CROWN VICTORIA SUDDENLY ACCELERATED, EVEN THOUGH THE DRIVER HAD HIS FOOT ON THE BRAKE. THERE IS A POSSIBILITY THE BRAKE AND ACCELERATOR PEDALS ARE TOO CLOSE TOGETHER, ALLOWING THE DRIVER TO APPLY BOTH PEDALS AT ONCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151815March 5, 2006
POWER TRAIN:AXLE ASSEMBLY
REAR AXLE BEARINGS FAILED AT 39,000 MILES. OUT OF WARRANTY, THERE IS A RECALL FOR FLEET BUYERS. WHY NOT MY CAR? I REPAIRED IT AT MY EXPENSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151652March 2, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE THE HEAT HAND STARTED TO RISE. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT REPAIR SHOP. UPON INSPECTION THERE WAS WATER LEAKING FROM UNDER THE VEHICLE. THE MECHANIC FOUND THE PROBLEM TO BE THE INTAKE MANIFOLD WAS BROKEN. REPAIRS HAVE BEEN MADE. THE MANUFACTURER HAS NOT BEEN ALERTED. UPDATED 03/22/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151214February 25, 2006
ENGINE AND ENGINE COOLING:ENGINE
I HAVE ONE OF THE PLASTIC INTAKE MANIFOLD ON A 1996 FORD CROWN VIC THAT CRACKED. I CONTACTED A DEALER IN TULSA AND THEY SAID THE RECALL WAS OUT OF DATE AND WOULD NOT DO THE WORK. IF THEY JUST RECALLED THE PART IN 2004 OR 2005 WHY WOULD IT NOT BE COVERED NOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150999February 23, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I FILED A STATEMENT WITH FORD MOTOR COMPANY ON JANUARY 26, 2006 WITH THE ORIGINAL REPAIR RECEIPT AND THE DEFECTIVE MANIFOLD. I HAVE NOT RECEIVED ANY REPLY AS OF THIS DATE, I CHECKED WITH THE COMPANY ON FEBRUARY 16 AND WAS TOLD IT WAS BEING REVIEWED. WHAT DO THEY HAVE TO REVIEW? I HAVE THE RECEIPT FROM JULY 2002, THE ORIGINAL DEFECTIVE MANIFOLD, AND THE REPAIR DEPARTMENT MANAGER FILLED OUT THE PAPERS AND FILED THEM. I FILED THE FORM AT COCONUT POINT FORD , 22360 S. TAMIAMI TRAIL, ESTEO, FL. AND THEY SAID THEY HAD TO SEND THE FORM TO SAM GALLOWAY FORD INC, 1800 BOY SCOUT DR. , FT. MYERS, FL. SINCE THEY ARE THE ONES TO WRITE THE CHECKS. I FOLLOWED THE DIRECTIONS TO THE LETTER FOR THE CLAIM AND AM NOT GETTING A RESPONSE. I THINK THEY ARE WAITING UNTIL MARCH 16 IS PAST THEN THEY WILL SAY I AM TOO LATE TO FILE. PLEASE SEE WHAT YOU CAN DO FOR ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150258February 14, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
DT*: THE CONTACT STATED WHILE DRIVING 2 MPH SLOWING TO A STOP, STEAM WAS NOTICED COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP DETERMINED THE INTAKE MANIFOLD WAS LEAKING AND THE INTAKE MANIFOLD, THERMOSTAT, WATER PUMP AND HOSES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED HOWEVER, NO REPAIRS WERE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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