Ford Crown Victoria Complaints (1997)

288 consumer complaints on file.

#10250395December 1, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL). THE SPEED CONTROL SWITCH WAS DEACTIVATED AT THE COST OF $100. SHE CALLED THE MANUFACTURER BECAUSE THE DEALER CHARGED HER FOR THE REPAIR AND WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. ONE YEAR LATER, THE CONTACT RECEIVED ANOTHER RECALL NOTICE ADVISING HER TO RETURN TO THE DEALER TO FINISH THE REPAIR. SHE HAS NOT HAD THE REPAIR COMPLETED. THE CONTACT HAS A COPY OF THE INVOICE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243636September 27, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
INTAKE PLASTIC MANIFOLD CRACKED CAUSING LOSS OF COOLANT. VEHICLE HAD 67660 MILES ON IT. THIS IS THE SECOND CROWN VIC WE HAVE OWNED AND IT WILL BE THE LAST. THE FIRST ONE'S TRANSMISSION WENT OUT JUST AFTER THE WARRANTY RAN OUT. WE HAD TO BUY A SECOND CROWN VIC DUE TO THE STEERING MODIFICATIONS NECESSARY FOR MY WIFE TO DRIVE AND THE CROWN VIC IS THE ONLY CAR AT THE TIME THAT COULD BE MODIFIED TO THE NECESSARY STANDARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243690September 24, 2008
VEHICLE SPEED CONTROL
UNACCEPTABLE OUTCOME OF 1997 CROWN VICTORIA FORD SPEED CONTROL DEACTIVATION PROGRAM. CONSUMER STATES THAT HIS SPEED CONTROL WAS WORKING BEFORE BEING DEACTIVATED. *NJ THE CONSUMER DECIDED TO TEST THE CRUISE CONTROL AND DISCOVERED THE CRUISE ON LIGHT DID NOT COME ON. *JB UPDATED 10/17/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240063August 28, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE ENGINE THEN BEGAN TO OVERHEAT. THE CONTACT PULLED OVER TO FURTHER INSPECT THE VEHICLE AND NOTICED STEAM NEAR THE ENGINE. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT BECAUSE THE INTAKE MANIFOLD WAS MADE OUT OF PLASTIC, IT FAILED. THE CONTACT WOULD HAVE TO PAY OVER $3,000 TO HAVE THE ENGINE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 91,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10237253August 6, 2008
SERVICE BRAKES, HYDRAULIC
STEEL BRAKE LINE ON 1997 FORD CROWN VICTORIA RUSTED OUT. BRAKE FLUID LEAKED OUT MAKING THE BRAKES INOPERATIVE. HAD REPAIRS DONE AT LOCAL MECHANIC WHO SAID THIS IS A FREQUENT OCCURRENCE. THIS IS DEFINITELY A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229722June 3, 2008
ENGINE AND ENGINE COOLING
I RECENTLY DETERMINED THAT I NOW HAVE A LEAKING FRONT COVER/INTAKE MANIFOLD GASKET/CRACKED INTAKE MANIFOLD ON MY 1997 FORD CROWN VICTORIA 4.6 LITER V-8 WHICH WILL REQUIRE IMMEDIATE REPAIR. HAD THIS DEFECT MANIFESTED ITSELF BACK IN 2005, I WOULD HAVE BEEN COVERED BY THE CHAMBERLAN V. FORD SETTLEMENT BUT CLASS MEMBERS HAD TO SEEK REIMBURSEMENT BY MARCH 16, 2006. SINCE MY 1997 FORD CROWN VICTORIA HAS ONLY RECENTLY STARTED LEAKING COOLANT, I GUESS I WILL HAVE TO FORK OVER THE REPAIR MONIES MYSELF. IS THERE ANY CHANCE OF FORD REPAIRING THIS MANUFACTURING DEFECT GRATIS? F
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227738May 14, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT FELT A STRONG GUST OF HEAT COMING THROUGH HER VENTS. SHE PULLED OVER TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED BACK TO HER RESIDENCE. THE VEHICLE WAS UNABLE TO BE DRIVEN. A LOCAL MECHANIC CAME TO SERVICE THE VEHICLE AND INFORMED HER THAT THE PLASTIC INTAKE MANIFOLD CRACKED AND NEEDED TO BE REPLACED WITH AN IRON INTAKE MANIFOLD. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER HAS NOT YET BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 100,000. UPDATED 06/17/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226168April 22, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE VEHICLE CAUGHT FIRE WHILE PARKED AND WAS DESTROYED. A POLICE REPORT WAS FILED. THE FIRE IS RELATED TO THE RECALL FOR THE VEHICLE SPEED CONTROL. THE CONTACT RECEIVED THE RECALL NOTICE AFTER THE FIRE OCCURRED. THE VEHICLE HAD AN INTERCEPTING MOTOR AND WAS TOWED. THE VIN WAS NOT LEGIBLE DUE TO THE FIRE. THE ENGINE SIZE AND RECALL NUMBER WERE UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10222850March 31, 2008
VEHICLE SPEED CONTROL
1997 FORD CROWN VICTORIA WITH SPEED CONTROL RECALL. CONSUMER STATES THAT THE DEALER DID NOT HAVE THE PART. DEALER TOLD HER THEY WERE GOING TO ORDER IT. SHE STATES AS OF MARCH 14TH DEALER STILL DOES NOT HAVE THE PART. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220790March 11, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT'S VEHICLE CAUGHT FIRE. A LOCAL MECHANIC REPAIRED THE HEATER CORE AND MANIFOLD, BUT NOW THERE IS AN OIL LEAK. THE CONTACT RECEIVED A RECALL NOTICE STATING THAT THE SPEED CONTROL COULD CAUSE A FIRE. THE DEALER STATED THAT BECAUSE THE REPAIRS WERE MADE BY AN UNAUTHORIZED MECHANIC, THE CONTACT WOULD NOT BE REIMBURSED FOR THE REPAIRS. THE FAILURE MILEAGE WAS 128,705 AND CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10219688February 29, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. SHE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER DISCONNECTED THE CRUISE CONTROL AND ADVISED HER THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL DECEMBER OF 2007. SHE CALLED THE DEALER BACK IN DECEMBER AND THEY STATED THAT THE PARTS WOULD BE AVAILABLE IN MAY OF 2008. THE CONTACT HAS NOT NOTIFIED THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219363February 28, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. THE RECALL REPAIR HAS NOT BEEN PERFORMED, BUT THE CRUISE CONTROL WAS DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 49,500. UPDATED 03-25-08 *BF UPDATED 03/25/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218618February 20, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT HAD THE DEALER REMOVE THE SPEED CONTROL ON THE VEHICLE. HE WAS INFORMED THAT IT WOULD BE REPLACED BY MID DECEMBER OF 2007. AS OF FEBRUARY 20, 2008, THE SPEED CONTROL HAS YET TO BE REPLACED. THE CONTACT IS CURRENTLY BEING INFORMED THAT THE PART MAY BE AVAILABLE IN APPROXIMATELY MAY OR JUNE OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 44,000. UPDATED 03/11/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216867February 4, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN SEPTEMBER OF 2007. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED AND A FORD REPRESENTATIVE INFORMED HIM THAT THE PARTS WOULD BE UNAVAILABLE UNTIL OCTOBER. THE CRUISE CONTROL WAS DISCONNECTED ON SEPTEMBER 24, 2007. THE CONTACT CALLED BACK IN DECEMBER AND WAS INFORMED THAT THE PARTS WOULD BE AVAILABLE IN JANUARY OF 2008. THE DEALER NEVER CALLED HIM BACK TO INFORM HIM THAT THE PARTS WOULD BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 120,000. UPDATED 02-21-08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214774January 14, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PART FOR THE RECALL REPAIR IS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211357December 10, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 96,739. UPDATED 02/15/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210089November 27, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V36000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. HE WAS INFORMED THAT THE PART WOULD BE AVAILABLE IN NOVEMBER. SINCE THAT TIME, HE WAS INFORMED THAT THE PART WOULD BE UNAVAILABLE UNTIL MARCH OF 2008. HE WOULD LIKE HIS VEHICLE REPAIRED, BUT HAS NOT HAD THE VEHICLE SPEED CONTROL DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 68,000. UPDATED 01/07/08. *LJ UPDATED 12/31/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208268October 31, 2007
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
1997 FORD CROWN VICTORIA CAUGHT FIRE. CUSTOMER STATES THAT CAR WAS CHECKED BY THE DEALER FOR THE DEFECTIVE PART FOR THE RECALL REGARDING THE SPEED CONTROL DEACTIVATION SWITCH AND THE MECHANIC TOLD HIM EVERYTHING WAS FINE. FIRE DEPARTMENT STATED THE FIRE STARTED IN THE ENGINE COMPARTMENT. *KB ACCORDING TO THE REPORT, THE FIRE WAS DETERMINED TO BE ELECTRICAL.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10204870September 24, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL*THE CONTACT OWNS A 2007 CROWN VICTORIA. DURING AN OIL CHANGE, THE MECHANIC STATED THAT THE BRACKET THAT ATTACHES TO THE FRONT LOWER CONTROL ARM WAS BROKEN. THE CONTACT ALSO SPOKE WITH THE DEALER ABOUT NHTSA#98V322000 SINCE THE BRACKET IS ATTACHED. THE VEHICLE HAS NOT BEEN REPAIRED. THE VEHICLE DOES NOT HAVE ANTI LOCK BRAKES. THE FAILURE MILEAGE WAS 143,995 AND THE CURRENT MILEAGE WAS 144,000. UPDATED 3/7/08 *CN THE LOCAL DEALER STATED POOR FACTORY WELD LED TO STRESS WHICH FACILITATED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202891September 13, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING 50 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE VENTS. SHE PULLED OVER AND EXITED THE VEHICLE BEFORE IT CAUGHT FIRE. THE VEHICLE DID NOT HAVE INSURANCE AND WAS TAKEN TO THE JUNK YARD. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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