Ford Contour Complaints

3,154 consumer complaints on file.

#769708November 14, 2002
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE COMPONENT IS IN THE TRUNK. THE VALVE IS HELD BY TABS. IF A TAB COMES LOOSE OR IF THE VALVE POPS OFF, WATER MAY ENTER THE TRUNK COMPARTMENT, CAUSING THE CARPET AND INSULATION TO GET WET AND MOLD TO BUILD UP, REPLACEMENT OF COMPONENTS AND ITEMS STOWED IN TRUNK REQUIRED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769515November 9, 2002
SERVICE BRAKES, AIR:ANTILOCK
BRAKES & ROTORS. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769472November 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DO TO IMPROPER LOCATING THE RUBBER ON THE BRAKE LINE UNUSUAL WEAR TO RUBBER BRAKE LINE. HAVE PICTURE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022469November 8, 2002
FUEL SYSTEM, OTHER
CONSUMER STATES STILL HAVING THE SAME PROBLEM AFTER RECALL WAS PERFORM ON THE VEHICLE. RECALL#01F104000 FUEL PIPE. COTTAM WALKER FORD 505-751-3200 PLEASE PROVIDE THE ADDRESS TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769347November 6, 2002
ENGINE AND ENGINE COOLING:ENGINE
FORD OPERATION #991308A FORD IS AWARE OF A PROBLEM WITH THE CYCLE VARIABLE CAMSHAFT TIMING (VCT) SOLENOID WHICH ACCORDING TO A PRINT OUT IS STILL COVERED UNDER THE EMISSIONS WARRANTY COVERAGE OF 80,000MILES AND 8 YEARS. HOWEVER, WHEN CALLING THE DEALER ONTHE PROBLEM - THEY PLAY STUPID AND QUOTE A PRICING IN THE THOUSANDS. WHAT GIVES??? MY INFORMATION COMES DIRECTLY FROM FORD TO THE MITCHELL INFORMATION COMPANY., LLC. ACCORDING TO THE SERVICE TECH WHO LOOKED AT THE CAR - HE SAID THIS IS A PROBLEM THAT HE IS SEEING TOO FREQUENTLY ON THE CONTOUR, ESPECIALLY THE 98. IS THIS ONE OF THE REASONS WHY FORD DISCONTINUED TO PRODUCE THIS CAR? SHOULD THIS BE A RECALL, SINCE THIS CONDITION MAY CAUSE THE CAR TO STALL IN THE DRIVE POSITION WITHOUT WARNING? DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022112November 4, 2002
ENGINE AND ENGINE COOLING
CONSUMER STATES THAT WHILE DRIVING THE ENGINE LIGHT COMES ON AND WILL STAY ON THE REMAINDER OF THE TIME VEHICLE IS IN MOTION. DEALER NOTIFIED, OXYGEN SENSOR WAS REPLACED BY A DIFFERENT TECHNICIAN WHICH SEEMS TO HAVE CORRECTED THE PROBLEM. MR *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022146November 4, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING THE VEHICLE AT 50 MPH ENGINE STALL. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION AS PER CONVERSATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769260November 4, 2002
AIR BAGS
NO SUMMARY. DT
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#8021996October 31, 2002
UNKNOWN OR OTHER
VEHICLE INSTRUMENTAL PANEL IS WHOPPING. CONSUMER HAD VEHICLE SERVICED, DEALERSHIP INFORMED THEM AT THAT THEIR WAS A RECALL FOR THIS PART, BUT THE RECALL HAS EXPIRED. CONSUMER WAS NEVER NOTIFIED OF RECALL. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021860October 29, 2002
SEAT BELTS:REAR/OTHER
WHILE DRIVING THE VEHICLE HER DAUGHTER GOT THE REAR SEAT BELT TANGLE AROUND HER NECK AND STARTING TO TIGHT. PARAMEDIC ARRIVE TO CUT THE REAR SEAT BELT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021752October 28, 2002
FUEL SYSTEM, OTHER:DELIVERY
CONSUMER NOTICE, THE DASH BOARD DEFROSTER DUCT AIR VENT IS CRACKED AND INOPERABLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768948October 27, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PROBLEM APPEARS TO BE ELECTRICAL, CHANGE ALTERNATOR-AND THIS IS NOT PROBLEM. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768890October 25, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I'VE HAD TO REPLACE THE WATER PUMP 4 TIMES ON MY 1998 FORD CONTOUR. DEC. 28, 2001 - 1ST INCIDENT: WATER PUMP FAILURE, ALSO HAD TO REPLACE SENSOR AND THERMOSTAT BECAUSE THE RADIATOR HAD ZERO WATER IN IT. MARCH 26, 2002 - 2ND INCIDENT: WATER PUMP FAILURE. MAY 24, 2002 - 3RD INCIDENT: WATER PUMP FAILURE. OCTOBER 24, 2002 - 4TH INCIDENT: WATER PUMP FAILURE, ALSO HAD TO HAVE A BELT ON THE PUMP REPLACED. I CALLED NORMA AT THE FORD CUSTOMER RELATIONSHIP CENTER (1-800-392-3673) AND SHE TOLD ME THERE IS NOTHING THAT FORD CAN DO SINCE THE PARTS WARRANTY (12 MONTH/12,000 MILES) IS OVER THE MILEAGE. I WILL HAVE TO PAY FOR THE REPLACEMENT OF A WATER PUMP AND IF THERE ARE FUTURE FAILURES UNDER THE WARRANTY ONCE I'VE PAID FOR THE REPAIRS IT WILL BE REPLACED AT NO CHARGE. I INFORMED NORMA THAT THE DEALERSHIP STATED THAT THEY HAVE OTHER CUSTOMERS HAVING THE SAME PROBLEMS WITH THE WATER PUMP FAILURE/DEFECT AND THAT FORD IS AWARE OF THE PROBLEM. THE DEALERSHIP HAS GRACIOUSLY PAID FOR A RENTAL CAR FOR ALL 4 REPLACEMENTS AND HAS GIVEN ME A DISCOUNT ON LABOR FOR THIS 4TH REPLACEMENT. ALSO MY CHECK ENGINE LIGHT CONTINUALLY STAYS ON EVEN AFTER BEING "SERVICED" BY THE DEALERSHIP. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021627October 25, 2002
FUEL SYSTEM, OTHER:DELIVERY
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE DASHBOARD DISCONNECTED FROM THE WINDSHIELD CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768767October 23, 2002
FUEL SYSTEM, OTHER:DELIVERY
THE FRONT DASH ON MY 99 FORD CONTOUR HAS PULLED AWAY FROM THE FRONT WINDSHIELD CAUSING THE DEFROSTER PANEL TO POP OUT WHILE DRIVING. THE DEFROSTER PANEL HAS POPPED OUT AND BLOCKED MY VIEW CAUSING ME TO HAVE TWO NEAR INCIDENTS INVOLVING OTHER VEHICLES. I CALLED FORD MOTOR COMPANY (REF# 900850990) AND WAS TOLD BY THEIR REPRESENTATIVE THAT FORD DID HAVE A CUSTOMER SATISFACTION PROGRAM ON THIS PART, BUT THAT THE PROGRAM HAD EXPIRED. I RECIEVED NO NOTICE AND NOW FORD MOTOR COMPANY IS REFUSING TO REPAIR MY VEHICLE DUE TO THE PROGRAM EXPIRING. PLEASE INVESTIGATE AND ADVISE ME IF I HAVE ANY OTHER RECOURSE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021394October 23, 2002
FUEL SYSTEM, OTHER:STORAGE
CONSUMER STATES OF HAVING THE FUEL PUMP TANK CHANGE SEVERAL TIMES.DEALER WAS CONTACTED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021444October 23, 2002
WHEELS
CONSUMER WHILE TRAVELING NOTICE VEHICLE WOBBLING AND MAKING NOISE VEHICLE WAS SERVICE TECHNICIAN NOTICE RIM WITH CRAKES. CONSUMERS REPLACE THREE RIMS AT OWN EXPENSE. MANUFACTURE HAS BEEN CONTACTED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768666October 20, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
CONTOURS HAVE A HISTORY OF HEATER RESISTOR DEFECTS AND I BELIEVE IN MY CAR THIS IS RELATED DAMAGE TO THAT DEFECT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021129October 18, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER STATES THAT WHEN VEHICLE HAS A QUATER TANK OFF FUEL IT WILL CUT OFF AS IF THE TANK IS EMPTY. MR *JB *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021179October 18, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
CONSUMER STATES HER DASHBORAD IS WARPED AND WHEN SHE TURNS ON HER DEFROGGER THE AIR DOES NOT HIT THE WINDSHIELD, CAUSING THE WINDSHIELD TO TAKE LONGER TO BECOME CLEAR. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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