Ford Contour Complaints

3,154 consumer complaints on file.

#10001587December 27, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
HAD RECEIVED A NOTICE (00V367000) AND TOOK VEHICLE TO DEALERSHIP. THE MECHANIC REFUSE TO DO THE RECALL REPAIR AND INDICATED NO PARTS WERE AVAILABLE. CONTACTED FORD AND A REPRESENTATIVE WAS SENT. MECHANIC FINALLY INDICATED HAD PARTS FOR REPAIR. ONCE RECALL WAS REPAIRED AND WAS DRIVING, STARTED SMELLING SMOKE. HAD PARKED AND LEFT VEHICLE. NOTICED WHITE SMOKE COMING FROM REAR OF VEHICLE. RAMEY FORD TAZEWELL VA 24651 PHONE #276 988 2572 TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001371December 23, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
CONSUMER TOOK CAR TO FORD DEALER REGARDING RECALLS. DEALER REPAIRED 2 RECALLS BUT STATED THEY WOULD NOT FIX REMAINING BECAUSE CONSUMER HAS DRIVEN VEHICLE 105K MILES SINCE PURCHASE. CONSUMER STATES THE FOLLOWING RECALL REMEDIES WERE REFUSED 95V232000, 94V203000 AND 94V184000. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001074December 17, 2002
ENGINE AND ENGINE COOLING
WHILE TRAVELING ABOUT 60MPH ON THE HIGHWAY THE VEHICLE STARTED TO VIBRATES AND THE STALL WITHOUT PRIOR WARNING. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000197December 17, 2002
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
HEADLIGHT SWITCH TERMINALS AND WIRING HARNESS TERMINALS EXPERIENCED HEAT DAMAGE. THE INSTRUMENT PANEL, TAIL LIGHTS AND PARKING LIGHTS FAILED. ROBIN FORD DEALER, 100 N. MCDADE BLVD, GLENOLDEN, PA INDICATED THAT THERE IS A RECALL FOR THIS PROBLEM ON THE 96 FORD CONTOUR BUT MY VIN DOES NOT APPLY TO THE RECALL. MY VIN IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000047December 12, 2002
POWER TRAIN
THE ENGINE MOUNT ON THE BELL HOUSING IS WEAKLY MADE, POSSIBLY FRACTURES CAN OCCUR IN THE ALUMINUM. IT WILL BREAK UNDER NORMAL DRIVING CONDITIONS. THE BELL HOUSING IN MY PERSONAL VEHICLE BROKE AND CAUSED A DOMINO EFFECT OF OTHER PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770729December 11, 2002
EXTERIOR LIGHTING:HEADLIGHTS
THE FRONT HEAD LAMPS TO MY CONTOUR HAVE CLOUDED OVER (ON THE INSIDE) AND DO NOT ALLOW THE LAMPS TO PUT OUT MUCH LIGHT. THIS IS A PRETTY BAD SAFETY HAZARD IN THE EVENING. IT HAS BEEN GETTING WORSE OVER THE PAST YEAR OR TWO - TO WHERE I NEED TO REPLACE THEM. THE DEALER NOTED THAT THIS WAS A COMMON PROBLEM CAUSED BY A HEAD LAMP SEAL FAILURE, BUT IT WAS NOT A WARRANTY OR RECALL ISSUE. COST IS $250 FOR PARTS PLUS LABOR. IF THIS IS A KNOWN SAFETY ISSUE FOR FORD SERVICE STAFF, WHY IS IT IGNORED BY FORD? YOUR DATABASE SHOWS OTHER COMPLAINTS OF THIS ISSUE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770713December 10, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I PURCHASED CAR 1998 AND NOW I HAD TO GET A ENGINE PUT IN MY CAR. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
10
#8024098December 10, 2002
FUEL SYSTEM, OTHER:DELIVERY
CONSUMER SAYS THE INSTRUMENT DASH PANEL HAS DETACHED. CONSUMER STATES THERES A RECALL 01 F 139 000, DEALER TOLD CONSUMER THAT THE RECALL LETTER HE HAD HAS EXPIRED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024123December 10, 2002
SEAT BELTS:FRONT:ANCHORAGE
CONSUMER STATED THAT WHILE DRIVING THE SEAT BELT ON THE DRIVER'S SIDE BROKE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023801December 5, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
CONSUMER STATES THAT THE DEALERSHIP DIDN'T DO THE RECALL FOR THE HEATER BLOWER PROPERLY, AND AFTER THE RECALL WAS DONE THE HEATER BLOWER WAS INOPERVATIVE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023828December 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CONSUMER STATES TIMING BELT FAILURE IS CAUSING VEHICLE TO HESITATES OR MAY NOT START INTERMITTENLY DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770381December 3, 2002
VEHICLE SPEED CONTROL
INSURED REPORTS CRUISE CONTROL WOULD NOT DISENGAGE, VEHICLE REPORTEDLY ACCELERATED, AND COULD NOT BE CONTROLLED. DRIVER LOST CONTROL AND STRUCK ANOTHER VEHICLE AND GUARD RAIL. DT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8023463November 29, 2002
SERVICE BRAKES, HYDRAULIC
WHILE APPLYING HIS BRAKES,THE PEDAL IS VERY LOOSE TO THE FACT THAT THERE IS A LITTLE BRAKING POWER. PLEASE FILL IN ADDITIONAL INFORMATION DEALER. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023321November 26, 2002
STRUCTURE
VEHICLES' INSTRUMENTAL PANEL STARTED TO DELAMINATE. CONSUMER TOOK VEHICLE TO DEALERSHIP TO BE SERVICED, WHO INFORMED THEM AT THAT TIME THERE WAS A RECALL FOR THIS PART. CONSUMER WAS NEVER NOTIFIED, AND RECALL CAMPAIGN HAS EXPIRED. TS *TT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023128November 21, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WQHILE TRAVELING ABOUT 35MPH ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE SHUT DOWN. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023139November 21, 2002
SERVICE BRAKES, AIR:ANTILOCK:INTERCONNECTING ASSEMBLY(WIRING)
CONSUMER STATES THAT ALL ELECTRICAL SYSTEM WIRE ARE BURNED IN THE FRONT OF THE VEHICLE, CAUSING DASHBOARD DAMAGE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022995November 19, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATED WAS BACKING OUT OF DRIVEWAY AND HEARD A "CLICKING" NOISE COMING FROM UNDER THE HOOD. CONSUMER PULLED BACK INTO DRIVEWAY. VEHICLE WAS TOWED TO MECHANIC THE NEXT DAY WHO DIAGNOSED THAT THE TIMING BELT TENSIONER HAD BROKEN. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008552November 15, 2002
ENGINE AND ENGINE COOLING:ENGINE
THE CAR HAD JUST BEEN TURNED OFF, A FAINT ODOR OF SOMETHING HOT WAS NOTICED BUT FIGURED THE HEATING FAN MOTOR WAS MALFUNCTIONING. APPROXIMATELY 10 MINUTES LATER, THE BICKNELL FIRE DEPARTMENT AND POLICE DEPARTMENT NOTIFIED US THAT THE CAR'S ENGINE WAS ON FIRE. THE ENTIRE ENGINE COMPARTMENT WAS ENGULFED AND TOTALLY DESTROYED EVERY THING IN IT. ----DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS------769736. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10008554November 15, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE OPERATOR NOTICED ODOR OF NATURAL GAS IN PASSENGER COMPARTMENT. VEHICLE BROUGHT TO FRAMINGHAM FORD VIA FLAT BED DETERMINATION FUEL TANK LEAKING. NOT UNDER WARRANTY. HAS EXTENDED WARRANTY, EXPIRES MAY 2003. FORD DENIES COVERAGE. THIS CONSTITUTES A SAFETY HAZARD.----- DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS-----------------769739. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022749November 14, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
CONSUMER STATED FULE WAS LEAKING FROM THE FILLER NECK AREA. MR THE DEALER INSTALLED A NEW FILL TUBE AND SEAL AND PLACED A NEW GASKET ON THE EXHAUST.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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