Ford Bronco Sport Complaints

1,315 consumer complaints on file.

#11494193November 18, 2022
AIR BAGS, STEERING, SEATS
Passenger knee airbag did not deploy Drivers Steering column came off at base which is why there was no airbag deployed. Front driver and passenger sun visors came completely off and exposed wires and metal rods.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11494122November 18, 2022
SERVICE BRAKES
I had my vehicle taken to address its recall on the breaks. Within a few weeks time, my vehicle began creating excessive break dust on the front breaks and began making a grinding sound when backing up. I had my vehicle brought back into the dealership to have those items looked at and staff brushed this all off as being normal. However, the breaks never behaved this way before the "recall fix" and I'm concerned that all of these issues may point to a bigger issue. Did I buy a lemon or is this truly normal?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493792November 16, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford Bronco Sport. The contact stated that there was an abnormal squealing sound coming from the vehicle while in reverse(R). There was no warning light illuminated. The contact had taken the vehicle to a dealer where she was informed that her vehicle was not included in NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492175November 3, 2022
ENGINE
The car started chugging check engine light came on car studdered before actually turning over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492060November 3, 2022
ELECTRICAL SYSTEM
Vehicle completely shut down while driving. No working lights and unable to put vehicle in neutral. Was stuck in a lane of traffic with nothing working. Same issue happened less than 2 weeks ago, dealership had the vehicle for 7 days and said they found nothing wrong and couldn’t fix it. Tow truck driver told us it was the second Bronco he tower in 2 days with the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492022November 2, 2022
ENGINE, ELECTRICAL SYSTEM
vehicle with 900 miles on it began smoking and caught fire under the hood for no apparent reason. Vehicle was in new condition. Vehicle likely a total loss (see photos). Driver was lucky to escape
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11490752October 25, 2022
ELECTRICAL SYSTEM
Vehicle completely shut down. Nothing would work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488542October 9, 2022
UNKNOWN OR OTHER
I was waiting to turn at a red light when the engine shut down and I lost all power including all lights and locking mechanisms. I was unable to get it off the road because it was locked in gear. It had to be towed and dropped off at the dealer. It is still there at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488227October 6, 2022
SERVICE BRAKES, SUSPENSION, UNKNOWN OR OTHER
MAKES A LOUD MOANING SOUND WHEN REVERSING AFTER VEHICLE HAS SAT FOR A FEW HOURS. BRAKE PADS ARE FINE, DOES NOT HAPPEN WHEN BRAKING WHILE GOING FORWARD. ONLY BRAKING WHILE GOING IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488215October 6, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the dealer, and the dealer informed the contact that the brake pads needed more wear and tear before they could perform the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486902September 28, 2022
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Failed Window Assembly in Tail Gate resulting in broken tail gate window. Driving on A1A, Melbourne Beach FL, 630 am September 20th, 2022 45 mph heard very loud boom and saw that the high pressure cylinders that lift the back window blew apart and shattered the tail gate window obstructing my vision out of the rear window. The spontaneous combustions of the window assembly blew up and almost made me loose control of the vehicle. Nothing hit the window from inside or outside of the car. This car has been in maintenance on three other occasions to have the electrically operated systems repaired. I believe this is a manufacture defect. There is no explanation how this serious incident occurred and I fear for my safety driving this vehicle. I have filed a BBB Auto Claim, case number [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485235September 19, 2022
POWER TRAIN
When accelerating, there is a lag in shifting. The engine revs, but the vehicle doesn’t move, like it’s in neutral. This happens in normal mode, eco mode, and sport mode (the only modes tested so far). There is also a grinding noise sometimes when vehicle is lit in “Drive”. This is a safety problem, because it happened as my wife was turning onto a busy road, and the vehicle would not accelerate. Had to take foot off accelerator, then try acceding again a few times to finally get vehicle to start moving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484950September 17, 2022
POWER TRAIN
Vehicle got stuck in gear while traveling on highway. I would accelerate and the RPMs would shoot up but I was losing speed. I had to pull over, turn off the car and turn it back on. Some Ford dealerships told me they won’t even look at the transmission while others have a two week lead time to just look at it. I have no other cars to drive yet may or may not be offered a loaner depending on the problem. This is a huge safety risk because I can’t be going highway speeds and then lose speed and be going 25mph on a 55mph road! I am still waiting to get my car seen and there were no lights that showed on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484802September 16, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving 20-30 MPH, the accelerator pedal was depressed but the vehicle failed to respond as needed. The transmission warning light was illuminated. The vehicle was taken to an independent mechanic where an oil change was completed. The contact then drove across the street and parked the vehicle. Upon restarting the vehicle, the vehicle experienced a rough start. The contact was able to drive; however, the vehicle failed to respond while depressing the accelerator pedal. The check engine warning light was illuminated. A message indicating to park and restart the engine was displayed. The contact drove back to the independent mechanic where it was diagnosed that there was no engine oil. Additionally, the independent mechanic diagnosed that the engine had failed and needed to be rebuilt. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) which he associated with the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484547September 15, 2022
ELECTRICAL SYSTEM
Within minutes of turning off my vehicle, I get the alert “ my vehicle equipped with FordPass(TM) Connect has entered Deep Sleep mode to conserve battery energy. Remote features including start/stop and lock/unlock may be temporarily unavailable because your battery” we have had it in the ford service center several times to try to resolve this issue and they can not figure out what the problem is. They have checked several times and the Battery is not low, reset the system and replaced the module under the passenger seat. Nothing has resolved this. This has been going on for over a year now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483917September 11, 2022
VISIBILITY:WINDSHIELD
The wind shields on these vehicles are cracking in abundance. My Bronco wind shield cracked on the passenger side from the edge across the window. No rock hit it. I just came out one morning and it was cracked. I've read many complaints on line from owners having this problem. Now you can't get new wind shields because there have been so many issues, they are on back order. I tried to contact Ford but they referred me to you. I do not believe this is normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483174September 6, 2022
UNKNOWN OR OTHER
Powertrain malfunction/reduced power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482875September 5, 2022
ENGINE
In the last three weeks the check engine light has come on twice and stayed on after I started the vehicle. The first time it came on I had about 7800 miles on the vehicle. I called the dealership to see if I could get a service appointment (of course it was a Friday afternoon), the earliest appointment was the next Wednesday. I was told as long as the light was not flashing, I could drive the vehicle. I was also told to check the gas cap/door (there is no gas cap!) because there could be an air in the fuel line. As it turned out the light went off the next day. When I took the car in for service, I was told they did the "smoke" test, and everything checked out ok. Three week later the check engine light has come on again. It is a steady light, not flashing, taking it back to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482874September 5, 2022
SERVICE BRAKES
I have had this vehicle approximately 6 months, in that time I have noticed that not only is there a lot of brake dust and the brakes make a loud noise when reversing. The sound is like metal rubbing together and I have only noticed it when backing up. I've taken it to the dealership twice, both times I was told it's the new braking system Ford has and it's "normal".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481549August 27, 2022
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
Traveling with cruise control set at 78mph. Service engine light came on without warning and vehicle couldn’t maintain speed. Exited highway to determine what was wrong. Pulled into gas station parking lot and the power brakes failed. The vehicle had two recalls for brakes serviced on 7/7/22. The vehicle is being towed to a dealership as the vehicle had less than 12,400 miles and has been owned less than one year. Any/all components available for inspection. If driver had not had wherewithal to exit highway when they did, there certainly could have been a fatality incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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