Ford Bronco Sport Complaints

1,315 consumer complaints on file.

#11642063February 11, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at approximately 4 MPH, the vehicle stalled and failed to return to normal operation. The hazard light was independently illuminated. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken back to the residence. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 20,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641949February 11, 2025
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
The contact owns a 2021 Ford Bronco Sport. The contact received notifications of NHTSA Campaign Numbers: 24V267000 (ELECTRICAL SYSTEM, POWER TRAIN) and 25V019000 (ELECTRICAL SYSTEM). The contact stated that one day after several attempts, the vehicle failed start. The contact charged the battery and took it to the dealer, where it was determined that the battery had failed and needed to be replaced. The battery was replaced. The contact stated that on a separate occasion, while driving 40 MPH, there was an abnormal sound coming from the engine. An unknown message was displayed on the instrument panel. The vehicle was taken to the dealer where it was diagnosed and determined that the timing belt had fractured, and the alternator pulley failed and needed to be replaced. The vehicle was not repaired due to the cost. The vehicle was towed to the residence and had not been driven since the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641821February 10, 2025
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
MY VEHICLE IS 4 YEARS OLD AND HAVE HAD 6 RECALLS ! THIS IS NOT A SAFE VEHICLE AND I WANT MY MONEY BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641790February 10, 2025
ENGINE, ELECTRICAL SYSTEM
I was approaching a stop light which turned green and as i slowed down my vehicle's power stopped. The vechicle notice said shift to park. I had to turn the car off - in the middle of a busy road - and turn it back on. it took a couple of tries. This was incredibly dangerous as cars almost hit me as the light was green. Ford knows about this recall but just sent us a notice saying to keep drving it but "be careful" and they will get a fix in the next quarter. I must drive but i do not feel like it is safe. why are people allowed to drive these cars that they know are in danger of stalling. They should all be told to stop driving these cars and give them a replacement until they can get it fixed. I have had to have the battery replaced in this vehicle several months ago despite very low mileage because the car would not start and it seems to be related to this same 12v battery issue. I frequently get "critical battery" notices from the vehicle even when I'm not in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641723February 10, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641486February 8, 2025
SUSPENSION, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The recall that is currently out my car is experiencing some issues they stated but there’s no remedy for it at the time!! And I went to the dealership to have older recalls checked they won’t do it for the front suspension or fuel injectors
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641297February 7, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641290February 7, 2025
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The contact's son owns a 2021 Ford Bronco Sport. The contact stated that the exterior mirror housing on the driver’s and passenger’s side mirrors had started to melt due to sunlight exposure. The contact had called two dealers and was informed that the repair was not covered under warranty. The contact sent a letter with pictures to the manufacturer and received a letter back stating that the cost of repair would not be covered. The manufacturer was also notified of the failure by phone and the contact was referred to the NHTSA Hotline to report the failure. The vehicle had not been repaired. The failure mileage was approximately 5,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641111February 6, 2025
ENGINE
The vehicle shifted into NEUTRAL and the Park Break engaged while driving in Eco Mode at 25-30 mph. This incident happened twice prior to the following incident and within minutes apart. Parked and exited the vehicle for about 10 minutes. Entered vehicle, applied the break and ENGINE START button, vehicle did not start. The brake felt hard and the following warnings appeared: SERVICE VEHICLE SOON, CROSS TRAFFIC SYSTEM FAULT, FULL ACCESSORY POWER ACTIVE, PARK AID FAULT, PRE COLLISION ASSIST NOT AVAILABLE, SERVICE ADVANCE TRAC. I exited the vehicle for a few minutes, returned and attempted to start the engine again and it did turn on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641003February 5, 2025
ENGINE
The vehicle has strong exhaust fumes inside. It has gotten so bad people at work smell it on me. I even went to the doctor because I was trying to fall asleep while driving, I am confused when I first arrive places, my lungs feel like I am inhaling fire, I have the most painful headaches, and I am nauseous around the times I drive my car. My two girls are experiencing the same problems. But if we do not drive the Bronco on the weekends, no problems. My husband put it on the life at home and there are bolts missing from the dust shield, the ones there are loose, he had to tighten the bolts on the heads, and the convertor has “hot spots” on it. I have to drive at all times with a window down. The exhaust fumes can be smelled from outside as well. I have taken it to the dealer and was told there was no smell. I am scared at this point to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640950February 5, 2025
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Immediately after the driver started the car, many notifications popped up on the dashboard including: cross traffic system fault, service vehicle soon, full accessory power active, hill start assist not available, service AdvanceTrac, Engine Coolant Over Temperature, and Cross Traffic System Fault. The gauge showed fuel empty and other dashboard indicators were illuminated such as engine, battery, oil, seatbelt, airbag, faulty blindspot monitoring, and traction control. Driver took pictures of these notifications and indicators for documentation. Driver turned off the car and discovered recall # 25S02 for the vehicle. Owner recognized the notification explosion from similar experience on May 5, 2024 in reference to recall # 24V267000. In May 2024, the notification system showed all of the above alerts before the vehicle shut off and lost power. At this time, the vehicle was traveling at 60 mph on the interstate. Driver was fortunately able to exit and get to a parking lot before losing steering control. Vehicle would not restart, even with a jump. The vehicle was towed to dealer, however, dealer would not honor the issued recall as it was "not yet active". The dealer replaced the battery and alternator (deemed to caused by faulty battery included in recall) at expense to the driver. Driver was not reimbursed. The manufacturer was notified for May 2024 incident and again after February 4, 2025 incident. Vehicle was towed on 2/5/25 to dealer for service. Despite the active recall, there is "no current remedy" for the problem. Driver is expected to pay all costs (i.e., tow, service parts, rental car) to HOPEFULLY be reimbursed by the manufacturer once the recall solution is released. The fact that the same issue occurred with a second recall under a year is a huge inconvenience and safety risk. Current recall states, "vehicles in this recall were previously repaired under 24V-267 and will need to have the new remedy completed".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640933February 5, 2025
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
Driver was driving on the interstate. The car flashed several electrical system failure issues and notified that the alternator no longer functioned and that the system would then pull from the battery. The battery light came on and then flashed several warnings along with sounds. Driver was luckily able to exit the interstate and make it to a parking lot off before vehicle lost all power. Once parked and turned off, the accessories like radio and dashboard screen and lights were still functioning. The car would not start until we jumped it. Afterwards the car would not switch gears and then again flashed the electric system was experiencing failure. This and along with some whirring sounds from under the hood (what I could hear from driver seat), gave me enough reason to stop trying altogether to avoid further issues. After turning the car off, the dashboard flashed errors saying that features like electric braking, lane assist, and others were not available. Car was towed to dealership. Owners notified Ford dealership of recall # 24V267000 for the vehicle on 5/5/24. Dealership said it was not yet active recall (although issued by Ford on 4/11/2024), refused to pay for new battery and alternator needed (caused by the defunct battery- part of the recall). Owner paid out of pocket and was not reimbursed for replacement parts covered by the recall. The vehicle shutting off abruptly while driving at a high speed could have caused injuries or deaths.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640797February 5, 2025
ELECTRICAL SYSTEM
As soon vehicle is turned off a message is displayed System off to save battery And I will not be able to use any of the telematics, specifically if I try to start the vehicle from the app
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640501February 3, 2025
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford Bronco Sport. The contact stated while stopped at a traffic light, the vehicle lost electrical power and stalled. The contact stated that several unknown warning lights illuminated before the screen went black. The vehicle was towed to the dealer, where it was diagnosed and determined that the battery had failed. The contact was informed that the battery did not support the function of the vehicle and needed to be replaced. The battery was replaced. The contact stated that on another occasion, while driving at undisclosed speeds, the heating system failed. The contact stated that the passenger’s side vents were not blowing hot air. The vehicle was taken to the dealer, where it was diagnosed that the water pump and gaskets had failed and needed to be replaced. The vehicle was repaired. The failure mileage was approximately 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640494February 3, 2025
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
I bought a 2021 Bronco Sport Brand new and ever since the car has been a problem. The rear axle wasn’t getting enough lubricants so it was grinding and I didn’t know what it was at the time but I took it to a Ford dealership and was told after spending 200$ on diagnostic testing that absolutely nothing was wrong with the vehicle. The vehicle kept doing the same thing grinding noises so I took it in again and got the same results now mind you this is way before my power train was up. The car felt so unstable and unsafe it got to the point where I had to just leave it at the dealership until Ford could help me with some financial assistance. While at the dealership Ford told the mechanic to check the transmission and upon checking the transmission the mechanic found a problem. The total of repairs came up to over 10k for a vehicle that doesn’t even have 65k miles on it. I was sold a brand new lemon. This was my first new car purchase and it has literally been the worst experience in my life. The brakes were recalled the fuel injection system now the battery which I’ve already spent 500$ on a new one last year has guess what? Been recalled as of 1/17/2025. So after thousands of dollars in rental car and Uber rides which I have yet to be reimbursed for my vehicle is still at the Ford dealership has been there for over 3 months out of 10k in repairs Ford offered to pay only 4,100. What a rip off buying this junk was. I really thought Ford would do the right thing and take care of its customers but I was wrong dead wrong. Biggest mistake of my like.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640480February 3, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at various speeds, the navigation screen intermittently went blank. The contact stated that a "System off to Save Battery Please turn ignition off or start engine," message was displayed on the navigation screen. The contact stated that over time, the instrument panel also went blank and other electrical features also failed to operate as needed. The vehicle was taken to several dealers and an independent mechanic to replace the battery; however, the failure returned after each visit. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 28,660. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640423February 3, 2025
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2021 Ford Bronco Sport. The contact stated while the vehicle was parked, the transmission failed to shift to park. The battery warning light was illuminated, and the "Charging System Service Now" message was displayed on the instrument panel. The contact researched and was made aware of NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); however, the VIN was not included. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640318February 3, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact stated that after a year of driving the vehicle, the battery was drained upon an attempt to start the vehicle. The contact was forced to jumpstart the battery to drive the vehicle. The contact took the vehicle to a dealer and paid out-of-pocket to replace the battery. The contact stated that almost two weeks later, the battery failure returned and the was taken back to the same dealer. The contact was provided a loaner vehicle while the dealer inspected the battery. The vehicle was returned several days later because the dealer found no defect with the battery. The contact recently stated that upon starting the vehicle, the failure returned. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available; the contact was then referred to the NHTSA Hotline to report the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure was 21,626. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639671January 30, 2025
ELECTRICAL SYSTEM
August 2024 had multiple instances where the Bronco Sport would stall out while driving, had to maneuver to the side of the road, turn the vehicle completely off, and try multiple times to restart the vehicle. Jack Demmer Ford sent a technician to our house to flash the Powertrain Control Module and Body Control Module. We saw the Part 573 Safety Recall Report 24V-267, where these modules were undercharging the battery, causing the stalling of the vehicle. The vehicle stalled out two more times after the update and has continued to run thereafter. On [XXX], Bronco Sport was struck from behind on the driver's side rear tire, car came to rest against the back axle. There was damage to the axle, rear quarter panel, tail light, and aligned rear tailgate. The vehicle battery was disconnected 12-15 times during the work, we would get messages on the app that "Remote features disabled to preserve battery" as they worked on the vehicle. The vehicle was finally ready on [XXX], for pickup. Drove the car approximately 22 miles and parked in the garage. The following morning we went to start the Bronco and there was a loud bang when we pushed the start button, and all electrical features were dead. We had to vacate the vehicle, all the power features were dead, unload, and take another vehicle for travel. When we returned on [XXX], I popped open the hood and discovered battery damage. Battery acid leaked out into a 5-foot puddle on the garage floor, power steering reservoir drained also. [XXX] had Jack Demmer Ford tow the vehicle back to their facility, they charged for inspection and denied any responsibility for battery failure. Had to have the battery replaced so they could fix the rear damage that was not done correctly the first time. This caused another claim to be filed with insurance. Now Ford is recalling Bronco's due to battery concerns. Continuous undercharging of lead battery causes sulfation, shortening battery life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639632January 30, 2025
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Ford Bronco Sport. The contact stated that the dealer had previously repaired the vehicle under NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); however, the failure recurred. The contact stated that the vehicle required a jumpstart to start, and while driving at an undisclosed speed, the vehicle lost motive power. The check engine and another unknown warning light were illuminated. The vehicle was taken to the second dealer, Babbitt Ford (11 N Verde St, Flagstaff, AZ 86001), who updated the PCM software and replaced the canister purge valve (CPV), but the failure recurred. The vehicle was taken to Walmart and the battery was replaced. The failure persisted. The vehicle was towed back to the first dealer, who checked the battery and informed the contact that the battery had not failed. The contact was also informed that she had to pay for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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