Ford Bronco Sport Complaints

1,315 consumer complaints on file.

#11660448May 12, 2025
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
The contact owns a 2022 Ford Bronco Sport. The contact stated that while reversing at an undisclosed speed, there was an abnormal sound coming from the driver's and passenger's side wheels. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the brake pads and rotors needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660319May 12, 2025
POWER TRAIN, SUSPENSION, WHEELS
Rear wheels seems to lock up if you turn a sharp turn right or left. Rear wheels seems to slide,causing safety concern. Dealer has not been contacted. Manufacturer has not been notified. No warnings or lights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660235May 11, 2025
UNKNOWN OR OTHER
Air conditioning compressor clutch Failed. Noticed 1 day after warranty expired because air conditioner was not used in the winter. Found your report noting a problem with this . Ford won’t cover it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660143May 10, 2025
ENGINE
I took my 21 Bronco Sport Big Bend in to have a different recall fixed and also have an oil change performed. I told the service technician that my coolant level was always low but I could not find any leaks under the vehicle. The service department called me and told me that there was coolant leaking into the cylinders of my engine and I needed the long block replaced. There was no indicator light for the low coolant or any type of engine light that would alert me of an issue. I eventually got a call that they had received parts for my engine replacement. The service technician told me that they are seeing a lot of Bronco Sports have this issue, but I never received a recall notice nor can I find an open recall online for this issue. I believe my family and I were put at risk due to this issue because of the potential for engine failure or damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659890May 9, 2025
ENGINE
The water pump began leaking somewhere around 62,000 miles, however there were no visible signs of a leak and no maintenance warnings appeared on the dashboard. I only know there was a leak because I took my Bronco Sport into the Ford dealership to have other recalls repaired and they advised me to have the water pump replaced as it was leaking. I have researched this issue and it appears to be a very common issue with Bronco Sports of all years. This issue can put others or myself at risk because it would be very easy for the engine to run out of coolant and seize up in potentially very dangerous traffic situations. Because Ford doesn't have a way for Bronco Sport drivers to come aware of this issue unless vigilantly checking coolant levels every week, it would be very easy for the engine to overheat and stall before the driver can become aware there was even an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659789May 8, 2025
POWER TRAIN
My 2021 Bronco Sport Outerbanks running at 73,000 miles, transmission has given out per Rich Ford Service Dept. I have to spend $10k plus to get it fixed. My warranty ran out. I seen a lot of people having the same issue. Transmission will not go forward or backwards. There should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659750May 8, 2025
SUSPENSION
The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was parked, the contact noticed that the shocks located at the rear of the vehicle were leaking. The vehicle was taken to the dealer, where it was diagnosed and determined that the shock absorbers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659538May 7, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Ford Bronco Sport. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer, and it was determined that there were bite marks on the electrical wires under the vehicle. The contact was informed that the insulation of the wires underneath the vehicle were soy-based and was being chewed on by squirrels. The wires were replaced. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659536May 7, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Ford Bronco Sport. The contact stated that the engine knock sensor and the oil pressure sensor failure warning lights were illuminated; however, the vehicle had not displayed any failures. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the wires underneath the vehicle were defective due to bite marks. The contact stated that after the wires were repaired, the contact attempted to start the vehicle, but the vehicle failed to start. The vehicle was towed back to the dealer who determined that there were bite marks on the wires again. The contact was informed that the insulation on the wires were soy-based, and squirrels were chewing on the insulation. The wires were replaced again. The manufacturer was not informed of the failure. The failure mileage was approximately 6,031.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659334May 6, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
They sold me a car that wasn’t ready to be sold. They promised to fix it, but they didn’t. Child seat anchor latch ,cross traffic alerts rear,rollover stability control, front drive airbags antilock brakes front passenger airbags the trim electronic/control brake assist running light side impact airbags. Say current airbags, front passenger airbag front dryer airbags Ford collision warning, warning don’t worry, automatic emergency break for compound doesn’t work in base. It’s supposed to be a gold certified vehicle. they’re lying to me about my warranty in the packages that I bought. My caliper was supposed to be fixed because it was ready when I got it my chassis and Auntie breaker system my gateway to be reprogramming for inspection and maintenance the warranty for the rest. The budget powertrain the SOS post crash alert system. They never gave me copy my certified thing. I have a non-conformity part on my car and it’s supposed to be certified that supposed to be on there cause preowned CPO certified the non-conformity part don’t fit in there or fit as it supposed to because it’s not after four part because they don’t do it. I bought extra. I bought extra warranties and extra upgrades and they’re not honoring it they want to give all my paperwork when I bought the car. There was no buyers guide in the window per federal regulations or state creditors I paid for seat covers upgraded. They never put them in. Ford dealership in nevada on decatur
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659307May 6, 2025
POWER TRAIN
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at various speeds, the vehicle was driving rough and failed to properly accelerate while depressing the accelerator pedal. The following day while driving to the local dealer, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the transmission fluid pump had failed and there were metal shavings inside the transmission fluid. The contact was advised that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 122,402.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659083May 5, 2025
POWER TRAIN, ENGINE
On [XXX], the vehicle overheated during a commute, resulting in a blown radiator cap and an empty engine coolant reservoir. Coolant levels had been properly maintained up to that point. The following day, engine coolant was again low, though no visible leaks were found. On April 12, I requested warranty service but was told “services aren’t rendered on Saturdays” despite the service department being open. An appointment was scheduled for April 14 to inspect the overheating damage and address recall #25502. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) When I arrived on April 14, I was denied service due to the department being “backed up and understaffed.” I expressed concern about further driving the car in its condition, but Service Advisor Bill Crovo insisted it was safe to drive and denied my request to leave the vehicle on-site. I was also not offered a complimentary vehicle or alternative transportation. On April 17, I called to escalate the matter. The General Service Manager, Chris Gagnon, not only dismissed my concerns but stated he could refuse service on a vehicle that is clearly under active warranty coverage. This is not only unprofessional — it is illegal under Massachusetts consumer protection law. At this point, I was forced to seek help from other dealerships, one of which advised me to pressure the selling dealership to fulfill its obligation. I called back, and Mr. Gagnon assured me the issue would be handled. The vehicle was taken in on April 18, and the water pump was replaced. On April 24, I picked it up and drove just 21 miles before the engine began making an unfamiliar noise and the coolant reservoir was, once again, empty. I got the vehicle towed to a different dealership, Salem Ford in New Hampshire. The second dealership confirmed — in writing — that the first dealership skipped a critical step during the water pump replacement, directly causing the continued issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659035May 5, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle independently turned off. The contact was unable to restart the vehicle. The vehicle was towed the dealer to have the battery replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); and the VIN was included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658236May 1, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I was driving 70mph on [XXX] in New Jersey when all of a sudden with no prior warning the battery light came on and my vehicle became very hard to control, I felt it shutting down so I immediately pulled to the only shoulder which happened to be on the left. The car shut down and would not start again. A State Trooper said I can not stay on the left shoulder and decided to push my car to the next exit. Since it was an electrical problem my car kept locking up and would not stay in neutral and the steering kept locking as well. I was being pushed on the left shoulder with car speeding past me while my car was locking up which also cause my tires to blow out, I was afraid for my life but the officer continued to push me. This is the second time my vehicle shut down on me leaving me in a dangerous situation, I'm afraid that next time it happens It could cause me to get seriously injured or my life! I had to have it towed to the dealership and I was charged almost $1000 for repairs and 2 weeks later I received a recall letter on this issue for the software. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658082May 1, 2025
ELECTRICAL SYSTEM, ENGINE
Husbands Ford Bronco sport has had a constant smell of exhaust that fills the interior of the vehicle since purchased. Dealer said there was a “recall and fixed the problem”. It only lasted 2 days until it began again. My husband gets lightheaded and dizzy while driving and has to stop and roll his windows down. He almost passed out while driving home with our children. Dealership says “this is a common problem and Ford doesn’t have enough parts at the moment to fix it and it will be around 2-3 months until they do.” Also, the car has suddenly stopped while driving or won’t start back up. It has to sit for a day or so and then it will start. Tried replacing the battery and it didn’t work. We’ve had to leave it sitting in random parking lots several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657676April 29, 2025
POWER TRAIN
This is a correction and expansion to complaint #11650564. My 2021 Ford Bronco Sport has now experienced complete transmission failure at approx. 86,000 miles, following earlier rear differential (RDU) failure at 60,600 miles. Both major drivetrain components failed well before expected lifespan under normal, mostly interstate driving. The vehicle has never been off-roaded. Transmission symptoms include shuddering, fluttering, failure to engage park, and severe gear engagement issues. Critically, the vehicle would power forward while placed in neutral — it was not rolling. The wheels received torque while in neutral, which should not happen. Reverse gear would also engage forward motion, and drive would fail to engage at all unless I toggled 4WD low. Park would not hold the vehicle, requiring the parking brake to prevent movement. One serious safety incident occurred when stop-start activated at a red light and the car failed to re-engage drive, leaving me stranded in live traffic. In another case, reverse engaged late and suddenly surged backward near a building. I scanned the vehicle using FORScan and found a code for stuck solenoid A (failure to engage park). I asked the dealer to check the valve body — they refused, claiming the transmission was “shot” without verifying the issue. Ford issued SSM 49930, internally on Aug 5 2022 acknowledging these behaviors in this transmission. These are not just mechanical issues — they are dangerous. I respectfully request NHTSA investigate the 8F35 transmission used in the 2021 Bronco Sport.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657560April 29, 2025
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2022 Ford Bronco sport. The contact stated while driving at an undisclosed speed, the O2 sensor warning light illuminated. The vehicle was taken to an independent mechanic where the failure was diagnosed with a failed O2 sensor. The contact was informed that the O2 sensor needed to be replaced. The vehicle was not repaired. The contact was informed that the O2 sensor had been ordered. The vehicle was taken to the dealer for an oil change and the contact was informed of a coolant leak. The vehicle was not repaired. The vehicle was driven to the residence. The vehicle was put up on the lift by the contact who is an independent mechanic. The contact performed an inspection of the vehicle and became aware that the coolant pump, catalytic convertor, and serpentine belt had failed. The dealer was made aware of the failure. The vehicle was taken to the dealer where the failures were confirmed. The contact was informed that the catalytic convertor, coolant pump, and serpentine belt needed to be replaced. The vehicle was being repaired. The contact was informed that the repairs were not covered under recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656831April 25, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Ford Bronco Sport. The contact stated while driving at approximately 55 MPH, the vehicle stalled. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer to be diagnosed; however, the dealer made the contact aware that the cause of the failure was undetermined. The dealer performed an interim recall repair however, the contact discovered that the VIN was no longer associated with the recall even though the recall remedy was not available. The contact was transferred to the NHTSA Hotline. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 47,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656694April 25, 2025
SERVICE BRAKES
Since I bought this car the brakes have been making loud noises when going in reverse. Bought in 2022 and noticed immediatly - Daytona Ford made modification to brakes on a brand new car - and to date still hearing the same noise. I have had it in multiple times and have asked to have someone listen to the brakes and stated they cannot replicate. It's so loud now that it's embarrassing to drive and only has 26k miles. It makes a moaning noise like a dying whale or something. I have an appointment on Monday with Ford in Durham - so lets see what they say about the constant loud and ongoing noises with the rear brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656656April 24, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
Speed sign recognition reads wrong speed. Reads 45 mph when speed limit is actually 70mph. Automatically slows down to 45 mph. Also drops to 25mph in 35 mph zone. Had it checked at dealer and they say all settings normal. Checked for Mfg updates and it says all up to date. Happens several times a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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