Dodge Sprinter Complaints

347 consumer complaints on file.

#10226013April 29, 2008
FUEL SYSTEM, DIESEL
TL*THE CONTACT OWNS A 2006 DODGE SPRINTER. THE CONTACT STATED THAT THERE WAS A FUEL LEAK IN THE FUEL FILTER. THE FAILURE CAUSED DIESEL FUEL TO LEAK ONTO THE ENGINE AND THE GROUND. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE, BUT WAS UNSUCCESSFUL. THE CONTACT STATED THAT IF THE FUEL FILTER WERE CHANGED WITH O-RINGS SUPPLIED WITH THE FILTER, THE FAILURE WOULD STILL OCCUR. THE WATER SENSOR WAS CHANGED WITH O-RINGS, WHICH WERE SLIGHTLY DIFFERENT. THE CONTACT STATED THAT WITHOUT THIS SENSOR, ANY O-RINGS WOULD NOT BE SUFFICIENT ENOUGH TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 36,000. UPDATED 06/02/08 *BF THE CONSUMER STATED DODGE MUST KNOW ABOUT THE DEFECT BECAUSE THE SENSOR COMES WITH A SLIGHTLY TIGHTER O-RING THAT STOPS THE LEAK. UPDATED 06/02/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225577April 24, 2008
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLS INTERMITTENTLY, WITH OR WITHOUT A/C. CAN HAPPEN AT ANY TIME AFTER START UP AND AT ANY SPEED WITHOUT WARNING. SOMETIMES CAN HAPPEN AFTER VEHICLE GOES OVER A BUMP (EVEN SMALL ONES), DURING TURNS, MOVING OFF FROM A TRAFFIC LIGHT. THIS IS HIGHLY DANGEROUS. DEALER DID INSTALL KIT TO PREVENT POTENTIAL STALLING DUE TO OPERATION OF HEAVY DUTY REAR A/C DURING TURNS (KNOWN PROBLEM) BUT NO EFFECT. ENGINE RESTARTS WITHOUT HESITATION AFTER IGNITION KEY IS SWITCHED OFF AND THEN TURNED ON. DEALER HAS CARRIED OUT AN EXTENSIVE ELECTRICAL CHECK WITH NO RESULTS AND CANNOT DUPLICATE EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223989April 7, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE TURBO IN THE ENGINE CAUSED THE FAILURE AND ALSO BLEW THE HOSE IN THE AIR INDUCTION. THE HOSE WAS REPLACED UNDER WARRANTY. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED AND THE POSSIBILITY OF A REAR END CRASH. THE DEALER ALSO STATED THAT THE FAILURE COULD RECUR AND HAS NOTICED DUPLICATE FAILURES IN SEVERAL RELATED VEHICLES. THE VEHICLE WAS PURCHASED IN AUGUST OF 2007 AND REPAIRED IN OCTOBER OF THE SAME YEAR. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 20,000. UPDATED 04/23/08 *BF UPDATED 04/23/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222928March 31, 2008
TIRES:VALVE
ACCIDENT WAITING TO HAPPEN. WINNEBAGO INDUSTRIES MARKETS THE NAVION MOTOR HOME AND THE USER CANNOT EASILY AND ROUTINELY CHECK THE AIR PRESSURE IN THE DUAL REAR TIRES BECAUSE WINNEBAGO COVERED UP THE VALVE STEMS WITH WHEEL COVERS---TO CHECK PRESSURE ONE MUST SECURE A VARIETY OF TOOLS AND REMOVE THE WHEEL COVERS TO GAIN ACCESS. THIS IS DIFFICULT AND THE RESULT IS THAT OWNERS WILL NOT ROUTINELY CHECK THE AIR PRESSURE TO BE ASSURED OF SAFE OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221148March 14, 2008
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL*THE CONTACT OWNS A 2007 DODGE SPRINTER. WHILE DRIVING 20 MPH, THE VEHICLE LOSES POWER AND STALLS. THE CONTACT PULLED OFF THE ROAD TO AVOID A CRASH. HE SHUT OFF AND RESTARTED THE VEHICLE. THERE WERE NO FURTHER OCCURRENCES THAT DAY. THE FAILURE OCCURRED SIX PREVIOUS TIMES, BUT THE DEALER STATED THAT THE DIAGNOSTIC TEST COULD NOT IDENTIFY ANY FAILURES. THE FAILURE MILEAGE WAS 30,650 AND CURRENT MILEAGE WAS 30,450. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221011March 13, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL*THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED A RECALL NOTICE ON MARCH 10, 2008 FOR THE CRANKSHAFT POSITION SENSOR. SHE CALLED THE DEALER AND WAS INFORMED TO BRING THE VEHICLE IN THE FOLLOWING DAY. WHEN SHE ARRIVED AT THE DEALER, THEY STATED THAT THE PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE FAILURE COULD CAUSE A CRASH DUE TO RANDOM STALLING. THERE HAD BEEN NO FAILURE TO DATE. THE VIN, RECALL NUMBER, AND MILEAGE INFORMATION WERE NOT DISCLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217043February 5, 2008
FUEL SYSTEM, DIESEL
MY 2006 SPRINTER DIESEL HAS HAD A RESONATOR FAILURE WHICH CAUSED A SUDDEN LOSS OF POWER - IF THIS HAD HAPPENED AT THE WRONG TIME IT COULD HAVE BEEN DEADLY. THE FAILURE HAPPENED WITHIN A FEW THOUSAND MILES AND WAS REPAIRED BY THE MANUFACTURER UNDER WARRANTY. HOWEVER, THERE HAS NOT BEEN ANY RECALL THAT I AM AWARE OF AND AFTER A WEB SEARCH IT APPEARS THERE SHOULD BE - THE REPLACEMENT PARTS ARE NOT AN IMPROVEMENT AND AS A RESULT THE FAILURE HAS OCCURRED MORE THAN ONCE FOR MANY OWNERS. IT IS CLEARLY A SAFETY ISSUE GIVEN THE SUDDEN NATURE OF THE LOSS OF POWER AND THE POTENTIAL FOR IT TO HAPPEN WHEN PULLING INTO TRAFFIC OR PASSING ANOTHER VEHICLE ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213115December 28, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL*THE CONTACT OWNS A 2007 DODGE SPRINTER. WHILE DRIVING 45 MPH, THE VEHICLE CAME TO A COMPLETE STOP WITHOUT WARNING. ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL SEVERAL TIMES UNTIL IT OPERATED NORMALLY. THE VEHICLE ALSO SHUT OFF WHILE DRIVING 35 MPH. THE CONTACT DROVE TO THE DEALER AT 5 MPH. THE DEALER STATED THAT THE BATTERY CABLE WAS THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 1,013 AND FAILURE MILEAGE WAS 800. UPDATED 01-29-08. *KB THE CONSUMER STATED THE FAILURE HAPPENED AGAIN. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212917December 27, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
TL*THE CONTACT OWNS A 2004 DODGE SPRINTER. WHILE DRIVING 65 MPH, THE VEHICLE SPEED DECREASED DRAMATICALLY. THE ENGINE WARNING LIGHT ILLUMINATED AFTER THE VEHICLE DECREASED IN SPEED. HE TOOK THE VEHICLE TO THE DEALER ON NINE OCCASIONS AND THEY REPLACED THE ERG VALVE, TURBO MANIFOLD, AND THE TURBO RESONATOR. THE CONTACT STATED THAT IMMEDIATELY AFTER THE REPAIRS WERE MADE HE EXPERIENCED A SIMILAR FAILURE. THE FAILURE MILEAGE AS 51,000 AND CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211294December 9, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I RECENTLY BOUGHT A 2001 JEEP GRAND CHEROKEE LAREDO AND THE HEATER DO NOT WORK ON THE CAR. NOW THAT IT IS WINTER AND VERY COLD I DO NOT HAVE ANY HEAT AT ALL. MY WINDOWS WILL NOT DEFROST AND IT IS BECOMING A HUGE PROBLEM. I SEE THAT IT IS A COMMON PROBLEM AFTER DOING MORE RESEARCH AND WHY HAVEN'T IT BEEN RECALLED YET. ACCORDING TO REPORTS THAT I HAVE PULLED UP FOR THE REPAIR THE PART ALONE IS RUNNING ABOUT $130 AND I DON'T EVEN WANT TO DISCUSS THE COST OF LABOR. WHAT ARE YOU GOING TO DO? JW *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204371September 28, 2007
FUEL SYSTEM, GASOLINE
I HAVE BEEN MADE AWARE OF THE FACT THAT MODEL YEAR 2007 DODGE SPRINTER VANS HAVE TWO SERIOUS PRODUCT DEFECTS: 1.A DEFECTIVE FUEL GAUGE WHICH APPARENTLY READS HALF FULL WHEN THE VEHICLE RUNS OUT OF GASOLINE. 2.VERY LOW FUEL ECONOMY OF ABOUT 5 MPG RATHER THAN THE EXPECTED 15 MPG. THE COMBINATION OF HIGH GAS CONSUMPTION AND A DEFECTIVE FUEL GAUGE RESULTS IN THE VEHICLE UNEXPECTEDLY STOPPING WHEN THE GASOLINE TANK IS EMPTY. I AM AWARE OF FOUR VEHICLES OPERATED BY A SMALL COMPANY IN CHICAGO ALL OF WHICH HAVE THIS PROBLEM. BOTH THE DEALER, SHERMAN DODGE IN SKOKIE, IL AND CHRYSLER LLC HAVE BEEN AWARE OF THE DEFECTS FOR OVER A MONTH. I PERSONALLY HAVE OVER 38 YEARS OF BUSINESS EXPERIENCE (13 AS A CONSULTANT) IN THE COMMERCIAL VEHICLE INDUSTRY INCLUDING EXPERIENCE AS AN ENGINEER AND EXPERT WITNESS IN PERSONAL INJURY CASES INVOLVING POTENTIAL PRODUCT DEFECTS. BASED ON MY YEARS OF EXPERIENCE, IT IS MY PROFESSIONAL OPINION THAT THE PRODUCT DEFECTS ON THESE VEHICLES REPRESENT A SERIOUS RISK OF PERSONAL INJURY OR DEATH TO THE OWNERS AND DRIVERS OF THESE VEHICLES, AS WELL AS, OTHER PEOPLE WHO MAY ENCOUNTER ONE OF THESE STALLED VEHICLES. THESE VEHICLES ARE UNEXPECTEDLY STALLING ON THE BUSY STREETS AND EXPRESSWAYS IN CHICAGO. THE DRIVER MAY NOT HAVE THE TIME OR OPPORTUNITY TO MANEUVER THE VEHICLE TO A SAFE LOCATION BEFORE IT ROLLS TO A STOP. OTHER COMPANY EMPLOYEES ARE HAULING GASOLINE IN CANS IN THEIR VEHICLES TO RESCUE THESE STALLED VEHICLES. HAULING GASOLINE IN A CAN, IN A VEHICLE IS NOT A GOOD SITUATION. STANDING ON A BUSY STREET OR EXPRESSWAY WITH TRUCKS AND CAR SPEEDING PAST WHILE POUR GASOLINE FROM A CAN INTO ONE OF THESE STALLED DEFECTIVE SPRINTERS IS VERY RISKY. I BELIEVE IT IS ONLY A MATTER OF TIME BEFORE A SERIOUS ACCIDENT HAPPENS AS A RESULT OF ONE OF THESE DODGE SPRINTERS STALLING UNEXPECTEDLY. ACTION SHOULD BE TAKEN IMMEDIATELY TO CORRECT THESE PRODUCT DEFECTS BEFORE SOMEONE IS SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203695September 22, 2007
TIRES:VALVE
I HAVE HAD 3 VALVE STEM FAILURES WHERE THE STEM GOES INTO THE RIM IN APPROX 6 WEEKS OF TIME RESULTING IN FLAT TIRES. LAST ONE WAS WHILE PARKED BUT WAS RAPID DEFLATION TOLD STEMS FROM THE FACTORY WERE NOT THE CORRECT STEMS. REPLACED BY THE DEALER FOR FREE ALL STEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200657August 24, 2007
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I PURCHASED A 2003 DODGE INTREPID IN NOVEMBER OF 2005 AND THE CAR RUNS FINE UP UNTIL ABOUT A MONTH AND A HALF AGO. THE CHECK ENGINE LIGHT CAME ON AND THE CAR WOULD GET STUCK IN ONE GEAR AND MY RPM WOULD GO UP INTO THE RED LINE UNLESS I PULLED OVER AND RESTARTED THE CAR. OTHER TIMES IT WOULD GET STUCK AND THEN JERK INTO THE NEXT GEAR. THEN ABOUT FOUR DAYS AGO I WAS ON THE FREEWAY AND THE WHOLE CAR JUST SHUT OFF. I COULD NOT MOVE IT AND TRAFFIC WAS SPEEDING PAST ME AND A FEW HAD TO SLAM ON BREAKS TO AVOID HITTING ME AND MY TEN MONTH OLD DAUGHTER. I HAD TO HAVE SOME PEOPLE HELP ME TO PUSH IT OFF THE FREEWAY SO THAT I COULD RESTART IT TO MAKE IT BACK HOME. I AM VERY FRIGHTENED TO DRIVE NOW ESPECIALLY WITH MY DAUGHTER IN THE CAR BECAUSE I AM AFRAID THIS MAY HAPPEN AGAIN. I HAD THE CODES READ ON THE CAR AND ABOUT SEVEN CAME UP ALL POINTING TO DIFFERENT THINGS. A MECHANIC SUGGESTED THE TRANSMISSION ECM. THE ESTIMATED COST OF FIXING THIS IF IT IS THE PROBLEM IS ABOUT 750.00 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199021August 9, 2007
ELECTRICAL SYSTEM:WIRING, EQUIPMENT:ELECTRICAL
2007 DODGE RAM PICK UP TRUCK LONG HORN ,I WAS GOING TO WORK ON THE HIGHWAY AND MY BACK RIGHT DOOR CAUGHT ON FIRE, I PULLED OVER AND THE TRUCK WAS FULL OF FIRE AND SMOKE, I PUT IT OUT WITH MY SHIRT AND POURED WATER ON IT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10192764June 8, 2007
STEERING:RACK AND PINION
RACK AND PINION WAS REPLACED AFTER LEAKAGE OCCURED AT 27000 MILES. IT IS LEAKING AGAIN BUT NOT COVERED UNDER DRIVE TRAIN WARRENTY AND DODGE REFUSES TO REPLACE IT. HOWEVER IF THIS IS A REOCCURING PROBLEM YOU SHOULD INSIST THAT DODGE MODIFY THE DESIGN AND EFFECT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192761June 8, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
FAN PULLEY DISLODGES AND TEARS UP THE FRONT ACCESSORIES. DURING EXTENSIVE TRAVELS I HAVE FOUND DOZENS OF SPRINTERS HAVING HAD THE SAME PROBLEM. I THINK THAT THE DESIGN OR MATERIALS THAT MAKE UP THE PULLEY ARE FLAWED AND YOU SHOULD INVESTIGATE. I FURTHER BELIEVE THE DESCREPENCY BASED ON CONVERSATIONS WITH MECHANICS IS WELL KNOW TO DODGE YET IS ALSO COVERED UP BY DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186964April 4, 2007
TIRES:VALVE
WHILE PARKED IN MY DRIVEWAY TIRES INFLATED TO 60 PSI MAXIMUM 65 PSI, LEFT FRONT TIRE SUDDENLY DEFLATED. THE VALVE STEM CORE SEPARATED FROM THE RUBBER CAUSING THE TIRE TO DEFLATE. THE VALVE STEM WAS REPLACED.THIS IS ON A 04 3500 DODGE SPRINTER AND IS NOT COVERED UNDER THE VALVE STEM RECALL ACCORDING TO DODGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186965April 4, 2007
TIRES:VALVE
WHILE PARKED IN MY DRIVEWAY MY 04 3500 DODGE SPRINTER RIGHT REAR OUTSIDE TIRE SUDDENLY DEFLATED. THE VALVE STEM CORE HAD SEPARATED FROM THE RUBBER, CAUSING THE TIRE TO SUDDENLY DEFLATE. DODGE CLAIMS MY TRUCK IS NOT COVERED UNDER THE VALVE STEM RECALL. THIS IS THE 3RD. VALVE STEM TO FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186990April 4, 2007
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*- THE CONTACT OWNS A 2005 DODGE SPRINTER. THE CONTACT SMELLED AN ODOR COMING FROM THE HEATING AND COOLING SYSTEM. THE DEALER STATED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE INJECTOR WASHERS WERE LEAKING EXHAUST GASSES. THE CONTACT INSTALLED NEW WASHERS. THE CONTACT STATED THE FUMES IN THE VEHICLE CAUSED THE PASSENGERS IN THE VEHICLE TO EXPERIENCE BREATHING PROBLEMS, WATERING OF THE EYES AND HEADACHES. THE CONTACT STATED WHEN THE BRAKE PEDALWAS DEPRESSED IT WENT DOWN TO THE FLOORBOARD WHEN GOING DOWNHILL. THE DEALER STATED THISWAS NORMAL FOR THIS VEHICLE. THE VEHICLE CURRENTLY HAD 120000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10187023April 4, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 DODGE SPRINTER. WHILE DRIVING 65 MPH WITH CRUISE CONTROL ACTIVATED, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND IT WAS TOWED TO THE DEALER. THE VEHICLE IS BEING DIAGNOSED BY THE DEALER AT THIS TIME. THE CURRENT AND FAILURE MILEAGE WERE 72,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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