Dodge Ram Complaints

27,062 consumer complaints on file.

#11102679June 19, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JONES MOTOR COMPANY, 545 FLORENCE RD, SAVANNAH, TN 38372, (731) 925-4923) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 9/26/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102705June 19, 2018
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
TRAUMATIC INJURIES TO ARM AND ABDOMEN; FAINT SOUND BRIEFLY WAS NOTICEABLE FROM CLOCKSPRING AREA PRIOR TO AIRBAG EXPLOSION; VEHICLE MOVING AT 5 MPH, SLIGHTLY TURNING RIGHT; NEVER A COLLISION OR MAINTENANCE PERFORMED ON STEERING COLUMN; WITH AIRBAG REMOVED THE PARTICULAR SOUNDS ARE MUCH MORE PRONOUNCED. THEREFORE, I SUSPECT CLOCK SPRING MAY HAVE TRIGGERED EXPLOSION. WIRE INSULATION APPEARS WORN AWAY. I RECEIVED NO NOTICE OF THIS LIKELIHOOD OR POSSIBILITY OF FAILURE. ALLEGEDLY, SPECIAL INVESTIGATIONS GROUP <[email protected]> WILL PROPERLY LOOK INTO THIS. I QUESTION WHETHER BREACH OF THE DUTY OF CARE, AND HARM CAUSED BY THE BREACH HAS OCCURRED. I NO LONGER FEEL RELATIVELY SAFE WITH DODGE RAM 1500 OR THAT CHRYSLER IS HONORING THEIR OBLIGATION TO PROVIDE A REASONABLY SAFE ENVIRONMENT FOR THE DRIVER. *TT *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11102287June 18, 2018
SUSPENSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE EXPERIENCED A SEVERE VIBRATION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROCKY TOP CHRYSLER JEEP DODGE (3315 WINFIELD DUNN PKWY, KODAK, TN) WHERE IT WAS DIAGNOSED THAT THE PINION NUT WAS LOOSE; HOWEVER, THE FAILURE WAS NOT SEVERE ENOUGH TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102016June 15, 2018
AIR BAGS
"TAKATA RECALL" I HAVE ATTEMPTED TO GET MY AIRBAG REPLACED AND THE DEALERSHIP STATES THAT THEY CANNOT WORK ON THE VEHICLE BECAUSE IT HAS AFTERMARKET WIRING. THE WIRING IS NOT ATTACHED TO THE AIRBAG AND SHOULD HAVE NO IMPACT ON THE ABILITY OF A REPLACEMENT AIRBAG WORKING. THE CURRENT FIX THEY DESIRE IS FOR ME TO FIND A SHOP OF SOME KIND THAT REMOVES HEAD UNITS AND HAVE THEM REMOVE AT MY COST, AND THEN HAVE THE AIRBAG INSTALLED AND THEN HAVE THE HEAD UNIT RE-INSTALLED AT MY COST. I PURCHASED THE VEHICLE AS IS A LITTLE OVER A YEAR AGO. I JUST WANT MY TRUCK TO BE SAFE FOR MY FAMILY TO BE IN. MY CURRENT CASE NUMBER WITH DODGE CUSTOMER SERVICE IS 34528836. PLEASE HELP ME GET THIS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102225June 15, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TIPM COMPUTER ISSUES. FUEL PUMP NOT SHUTTING OFF DUR TO RELAY STICKING INSIDE THE TIPM. RANDOM ENGINE SHUTDOWN IN TRAFFIC. ABS SYSTEM INACTIVE DUE TO ELECTRICAL ISSUES INSIDE THE TIPM. ENGINE CODES FROM OPTIONS NOT INSTALLED IN THE TRUCK FROM FACTORY. TIPM NOT RECOGNIZING KEY IN IGNITION (CANNOT START WITH KEY. ONLY BY REMOTE) BRAKE FAILURE DUE TO ABS MODULE NOT GETTING SIGNAL FROM TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101777June 14, 2018
ENGINE
CAMSHAFT AND LIFTERS ARE NOT WORKING RIGHT AND DAMAGING THE CAMSHAFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101798June 14, 2018
UNKNOWN OR OTHER
MY WIFE WAS GETTING INTO THE TRUCK AND STEPPED ON THE STEP BOARD AND THE BOARD FELL OFF THE TRUCK. I WAS TOLD BY THE DEALER THAT THIS IS A COMMON PROBLEM,BUT THERE WAS NOTHING THEY COULD DO ABOUT IT BECAUSE I WAS OUT O WARRANTY. LUCKILY ME DID NOT GET HURT. TWICE A WEEK I PICKUP AN ELDERLY LADY THAT USES A WALKER, IF SHE HAD STEP ON IT SHE WOULD HAVE GOTTEN HURT BADLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101910June 14, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2012 RAM 1500. WHILE DRIVING 60 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE STRUCK A WALL ON THE PASSENGER SIDE AND THEN FLIPPED OVER ONTO ITS ROOF. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A JUNK YARD AND DEEMED DESTROYED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PERFORMED AN INVESTIGATION. THE FAILURE MILEAGE WAS 139,000. *TT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11101959June 14, 2018
ENGINE
WHEN STARTING THE VEHICLE THE IS A DISTINCT TICKING SOUND COMING FROM THE PASSENGER SIDE. AS THE VEHICLE WARMS UP IT GOES AWAY. AFTER LATER DIAGNOSIS, IT WAS FOUND THAT THE BOLTS ON THE EXHAUST MANIFOLD HAD BROKE OFF OR SHEARED OFF FROM THE HEAD. THIS WAS SAID TO BE A COMMON ISSUE WITH RAM TRUCKS BECAUSE OF THE HEAT DISPLACEMENT ISSUE. I COME TO FIND OUT THAT CHRYSLER HAS NO RECORD OR INTENTION OF ADDRESSING THIS ISSUE. THE CURRENT WARRANTY WILL ONLY COVER A FRACTION OF COST. IF THIS IS A COMMON ISSUE, IT SHOULD BE FIXED INSTEAD OF MAKING THE CONSUMER PAY MORE FOR THE PRODUCT DEFECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101602June 13, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE CONTACT CALLED FRONTIER MOTOR COMPANY AT 405-262-6433 (1700 OK-66, EL-RENO, OK 73036) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101627June 13, 2018
SEATS
DRIVERS SIDE SEAT MOTOR THAT HOLDS THE SEAT FROM MOVING- SNAPPED- SO WHEN YOUY DRIVE YOU GO FORWARD OR BACKWARD AND THE TRUCK HAS 80000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101653June 13, 2018
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER TIRE VIBRATED. UPON INSPECTION, THE CONTACT NOTICED THAT THE CALIPER WAS SO HOT THAT SMOKE EMERGED FROM THE WHEEL AREA. THE CONTACT WAITED UNTIL THE CALIPER COOLED OFF AND DROVE THE VEHICLE BACK HOME. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED APPROXIMATELY ONE MONTH AGO, BUT ON THE FRONT DRIVER'S SIDE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11101593June 13, 2018
STEERING, POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING 70 MPH, THE DRIVESHAFT DISLODGED FROM THE VEHICLE AND CAUSED THE REAR WHEELS TO SEIZE. AS A RESULT, THE VEHICLE SLID DOWN THE HIGHWAY AND OFF TO THE SHOULDER. THE VEHICLE WAS TOWED TO PATRIOT DODGE (2499 MARYLAND HWY, OAKLAND, MD 21550), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS AWAITING A CALL BACK TO SEE IF THEY COULD ASSIST WITH THE REPAIR FEES. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101321June 12, 2018
ENGINE
CAMSHAFT FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101354June 12, 2018
ELECTRICAL SYSTEM
WHILE DRIVING IN TOWN OR ON THE FREEWAY THE TRUCK WILL TURN OFF COMPLETELY. RADIO STAYS ON LIGHTS FLICKER BUT YOU LOOSE ALL POWER AND ABILITY TO TURN OR BRAKE. THIS HAPPENED IN TOWN GOING 25 MPH AND ALSO ON THE FREEWAY GOING 75 MPH. WHEN IT HAPPENS YOU MUST PUT THE TRUCK INTO NEUTRAL AND RESTART THE ENGINE AND PRAY IT STARTS BECAUSE YOU LOOSE THE ABILITY TO CONTROL THE VEHICULAR MOVEMENTS ONCE THE STEERING LOCKS UP. ONCE STARTED IT USUALLY GOES FOR AWHILE BUT THE OTHER DAY WHILE ON THE FREEWAY IT HAPPENED 3 TIMES. ONCE WHILE ACCELERATING UP A HILL SURROUNDED BY CARS AND SEMI TRUCKS. THIS IS A MAJOR CONCERN BECAUSE BY LOOSING ELECTRICAL FUNCTION AND POWER TO A CAR/TRUCK COULD CAUSE A MAJOR ACCIDENT. I AM TAKING IT IN TO GET IT FIXED I HOPE SOON BUT THIS IS A MANUFACTURED DEFECT IN THE IGNITION OR KEY THAT COULD RESULT IN MAJOR INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101068June 11, 2018
FUEL SYSTEM, GASOLINE:STORAGE
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. WHILE REFUELING THE VEHICLE, FUEL OVERFLOWED OUT OF THE TANK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER (MY CHRYSLER DODGE JEEP RAM FIAT, 4650 E PICKARD RD, MT PLEASANT, MI 48858, (989) 773-6343) WAS NOTIFIED. THE DEALER INFORMED THE CONTACT THAT THEY NEVER EXPERIENCED A FAILURE OF THIS NATURE AND ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101121June 11, 2018
AIR BAGS
FOR NO APPARENT REASON THE AIR BAG LIGHT CAME ON. IT SEEMS TO BE THE CLOCK SPRING MECHANISM. THE CURRENT RECALL FOR THIS PROBLEM DOES NOT INCLUDE MY VEHICLE, WHERE I BELIEVE IT SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101284June 11, 2018
SUSPENSION, UNKNOWN OR OTHER
THE REAR END ON MY RAM 1500 HEMI 1500 GEAR IS MAKING A HUMMING SOUND CONSTANTLY, IT NEVER STOPS. I CALLED THE DEALER THEY NO LONGER HAVE THE PART AND I CAN'T FIND ONE, I WAS TOLD THERE WAS A RECALL, BUT I NEVER RECEIVED ONE. PLEASE HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100675June 9, 2018
STEERING
WHEN I HIT A BUMP POT HOLE OR ROUGH SPOT IN THE ROAD MY VEHICLE GET S THE DREADED DEATH WOBBLE AND I HAVE TO IMMEDIATELY REDUCE MY SPEED TO AROUND 30 MILES PER HOUR AND I'M AFRAI ITS GOING TO BREAK SOMETHING IN MY STEERING AND CAUSE A CRASH OR I'M GOING TO GET REAR ENDED WHICH HAS ALMOST HAPPENED SEVERAL TIME BECAUSE OF OTHER DRIVERS FOLLOWING TO CLOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100540June 8, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GLENN POLK FORD, 4320 N INTERSTATE 35, GAINESVILLE, TX 76240, (940) 668-8770) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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