Dodge Ram Complaints

27,062 consumer complaints on file.

#11151918November 16, 2018
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE POWER STEERING SEIZED WHEN MAKING TURNS AT SLOW SPEEDS. THE VEHICLE WAS TAKEN TO THOMAS CHRYSLER DODGE JEEP (67791 MALL RD, ST CLAIRSVILLE, OH 43950, (877) 268-3302) AND THEY UPGRADED AND REPLACED THE STEERING BOX, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACED THE POWER STEERING PUMP TO TROUBLESHOOT THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THEY WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 46,000. *TT CONSUMER STATED POWER STEERING GOES OUT AND CANNOT TURN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152045November 16, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
COOL AIR BLOWS ON DRIVERS SIDE AND WARM AIR BLOWS ON PASSENGER SIDE. HEATER DOES NOT GET HOT. JUST BARELY WARM ON THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152071November 16, 2018
STRUCTURE:BODY
DASH BOARD IS CRACKING AND CAVEING IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151648November 15, 2018
ENGINE
4.7L ENGINE HAS A SLUDGE BUILD UP PROBLEM WHICH IN TURN CAUSES ENGINE TOTAL FAILURE. I'VE HAD ENGINE REPLACED 3 TIMES WITH BRAND NEW REMAND FROM CHRYSLER CORP. AND ALL ENGINES WERE INSTALLED AT ASE CERTIFIED SHOP AND ALL HAVE BLOWN UP ALSO DUE TO THIS SLUDGE BUILD UP PROBLEM THAT CHRYSLER CORP IS AWARE OF BUT REFUSES TO ADMIT ITS ENGINE FACTORY DEFECT AND ALL MY ENGINES FAILED AT 1,200 MILES/ 1,468 MILES/27,497 MILES ON LAST ENGINE AND ALL FAILED OF SAME CAUSE SLUDGE BUILD UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151692November 15, 2018
ENGINE
TL* THE CONTACT OWNS A 1998 DODGE RAM 1500. WHILE DRIVING AT ANY SPEED, THE VEHICLE HESITATED, SPUTTERED, AND ALMOST STALLED. THE CONTACT STATED THAT THE INTAKE SECTION OF THE ENGINE HAD AN ALUMINUM PLATE THAT BECAME WARPED WITH USAGE. THE CONTACT WAS A MECHANIC AND REPLACED THE GASKET SEVERAL TIMES, BUT THE FAILURE RECURRED AFTER APPROXIMATELY ONE YEAR. THE DEALER (VALLEY DODGE, 320 LEE JACKSON HWY, STAUNTON, VA 24401, (540) 213-8800) CONFIRMED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER STATED THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 202,156. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151737November 15, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE ENTIRE STEEL FRAME OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS TAKEN TO BERGLUND CHRYSLER JEEP DODGE RAM (2525 FRANKLIN RD SW, ROANOKE, VA 24014, 540-345-9881) WHERE IT WAS DIAGNOSED THAT THE STEEL FRAME WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD REACH BACK OUT, BUT THE CONTACT HAD NOT HEARD BACK YET. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151794November 15, 2018
POWER TRAIN
HAD TO REPLACE CARRING BEARING AND SLEEVE BUSHING ON DRIVE SHAFT HAD A LOT OF WABLE IN STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151537November 14, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WHEN YOU START THE TRUCK, THE ASB LIGHT COMES ON. THE WIPERS, A/C, HEADLIGHTS, RADIO, AND POWER LOCKS WILL NOT WORK. IF YOU LET THE TRUCK RUN FOR ABOUT 5 MINS, YOU HEAR A 'DING' AND EVERYTHING STARTS WORKING AGAIN AND THE ASB LIGHT GOES OUT. TOOK IT TO A LOCAL MECHANIC AND WAS TOLD THEY WERE NOT ABLE TO DIAGNOSIS THE PROBLEM. THE TRUCK WAS IN PARK. I WAS ABLE TO DRIVE THE VEHICAL BUT THIS IS AN ISSUE IF IT'S RAINING OUTSIDE OR AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151563November 14, 2018
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT HAD TO MOVE THE KEY SLOWLY IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO GRIEGER'S MOTOR SALES CHRYSLER DODGE JEEP RAM (1756 W US HWY 30, VALPARAISO, IN 46385, 219-462-4117) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE VIN WAS UNKNOWN. *DT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151215November 13, 2018
UNKNOWN OR OTHER
COLD AIR BLOWING FROM DRIVER SIDE ONLY, WHILE PASSENGER SIDE BLOWING WARM WHEN SET ON HEATER MODE. :( PROBLEM STILL HAPPENING , MOST DISSAPOINTING AS I JUST BOUGHT THIS USED VEHICLE, AND WE'RE BEGINNING WINTER WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150278November 9, 2018
STRUCTURE:BODY, STEERING
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRAME AROUND THE STEERING BOX DISCONNECTED FROM THE STEERING DUE TO EXCESSIVE RUST. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150318November 9, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2006 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFT WOULD NOT SHIFT INTO SECOND OR THIRD GEAR. THE CONTACT MENTIONED THAT THE GEAR SHIFT ONLY SHIFTED INTO FIRST GEAR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150380November 9, 2018
STEERING, SUSPENSION, UNKNOWN OR OTHER
N49 / NHTSA 13V-529; #2 OF THE RECALL STATES THEY WILL REPURCHASE YOUR VEHICLE. WE TOOK THAT OPTION. IT WAS INSPECTED BY MICHAEL (XXXX) AROUND 09/14/18. 09/18/18 WE WERE OFFERED $13,558 BY JASMINE (XXXXX). RICK (XXXX) SIGNED THE OFFER 09/25/18. COPY OF THE TITLE FRONT AND BACK WAS FAXED TO 844-840-3737 PER THEIR REQUEST. A 10 DAY PAYOFF WAS FAXED BY USAA. AS OF TODAY 11/09/18, 2:30PM DODGE AGENT HAS NOT CONTACTED ME TO TURN THIS VEHICLE IN. NOVEMBER 1ST I SPOKE WITH SOMEONE AT 800-583-1403, REF# 57174908 (CASE NUMBER) AND THEY ASSURED ME THAT LINDA (XXX) RECEIVED THE PAPERWORK 10/19/18 AND THAT IT WOULD SETTLE SOON. I WAS ADVISED BY SOMEONE AT DODGE AND ALSO JASMINE THAT THE CHECK HAD ALREADY BEEN CUT. JASMINE ALSO CALLED AND ASSURED ME THAT WE WOULD SETTLE BY FRIDAY 11/09/18. I CALLED DODGE TODAY AND NOW THEY SAY THE CHECK IS IN PROCESS. I REMINDED THEM THAT ALL THEIR CALLS ARE RECORDED AND THAT I WAS REQUESTING TO SPEAK WITH A SUPERVISOR. THEY INFORM ME NONE ARE AVAILABLE. I ADVISED I WANT A RETURN PHONE CALL BY 3PM TODAY. THAT I CONTINUE TO GET THE RUN AROUND AND THEN LIED TO ABOUT WHETHER THE CHECK IS OR HAS NOT BEEN PROCESSED YET. I SENT JASMINE AN EMAIL AND REMINDED HER SHE SAID THIS WOULD ONLY TAKE 10 DAYS AND NOW AS OF TODAY IT IS 45 DAYS SINCE THE PROCESS HAS STARTED. I HAVE A COPY OF OUR SIGNED AGREEMENT. YOU CAN REQUEST A COPY OF ALL MY PHONES CALL FROM DODGE AND JASMINE (XXXXXX). I HAVE HAD 2 STROKES, MY HUSBAND DIED OCTOBER 6TH THIS YEAR. THIS WHOLE EPISODE IS A TREMENDOUS ABOUT OF STRESS ON ME. I STARTED CRYING ONE OF MY PHONE CALLS TO DODGE. THEY SHOULD NEVER AGREED TO THE BUY BACK IF THEIR INTENTION WAS TO DRAG THEIR FEET. HERE IT IS 3PM AS I REQUESTED A CALL BACK EVEN IF THEY DID NOT HAVE AN ANSWER FOR ME. NO CALL BACK. (XXXX) RICK (XXXX) IS MY HUSBAND. HE DIED 10/06/18. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150430November 9, 2018
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WINDOWS FAILED TO STAY UP AND ALL THE DOORS FAILED TO REMAIN LOCKED, WHICH DRAINED THE BATTERY. ALSO, WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, IT FAILED TO START AND THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. IN ADDITION, WHILE DRIVING 40 MPH, THE VEHICLE WOULD LURCH FORWARD. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150024November 7, 2018
STRUCTURE:BODY
THE PLASTIC DASH BROKE IN SEVERAL PLACES WHILE DRIVING ON A ROUGH ROAD. THIS ALSO AFFECTED THE VIN PLATE CAUSING ONE RIVET TO BE DISLODGED AND CAUSING PROBLEMS REGISTERING IT. IN SOME AREAS IT IS CONSIDERED VIN TAMPERING EVEN THOUGH IT WAS NOT MY FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149828November 7, 2018
POWER TRAIN
REAR DIFFERENTIAL IS FAILING. THIS APPEARS TO BE A WIDE SPREAD ISSUE FOR RAM 1500 TRUCKS. DUE TO SEVERITY OF CATASTROPHIC FAILURE AT HIGHWAY SPEEDS, MAYBE A SAFETY RECALL IS IN ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149874November 7, 2018
STEERING
FEDERAL MOGUL ISSUED A RECALL ON MOOG BRANDED STEERING COMPONENTS ASSOCIATED TO THE PARTS THAT HAVE BEEN INSTALLED ON MY 2006 DODGE RAM 2500. WAITING ON RESOLUTION AND THE WAY AHEAD TO FIX CURRENT ISSUES BEING THE FAILURE COULD BE LIFE THREATENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149688November 6, 2018
FUEL/PROPULSION SYSTEM, STEERING, SUSPENSION
TIE ROD ASSEMBLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149758November 6, 2018
WHEELS
TPMS WHEEL VALVE BONNET CRACKING. NOTICED ONE BONNET CRACKED, TOOK TO DEALER AND HAD REPLACED COMPLETE TPMS WHEEL VALVE ASSEMBLY, NOTED A FEW MONTHS LATER THAT TWO OTHER WHEEL VALVE ASSEMBLY BONNETS WERE SEVERELY CRACKED, ORDERED TPMS VALVE KITS WHICH CONTAINED NEW VALVE STEM BONNETS AND REPLACED CRACKED BONNET UNITS. THE VEHICLE HAS ALMOST 100K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145322November 5, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 DODGE RAM VAN. WHEN THE VEHICLE WAS STARTED, A LOUD ABNORMAL NOISE WAS DETECTED COMING FROM THE VEHICLE. THE CONTACT UNPLUGGED THE BATTERY AND THE NOISE STOPPED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ANTI-BRAKE SYSTEM FAILED. THE VEHICLE WAS ALSO TAKEN TO CHRYSLER DODGE JEEP RAM SOUTHWEST (7980 W TUFTS AVE, LITTLETON, CO 80123, (303-578-6099) WHERE THE CONTACT WAS INFORMED THAT THEY DID NOT HAVE THE TOOLS TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,683.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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