Dodge Ram Complaints

27,062 consumer complaints on file.

#11267643October 10, 2019
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNED A 2008 DODGE RAM 1500. WHILE DRIVING 55 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT CONTINUED TO PUMP THE BRAKE PEDAL UNTIL THE VEHICLE SLOWED DOWN. AS A RESULT OF THE FAILURE, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THERE WERE NO INJURIES AND POLICE REPORT NUMBER: SP19360029 WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP AND DECLARED TOTALED. THE CONTACT WAS UNAWARE IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURES. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 108,573.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11266967October 8, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 65 MPH, THE REAR DIFFERENTIAL SEIZED AND INDEPENDENTLY SLOWED THE VEHICLE DOWN. THE CONTACT WAS ABLE TO GET THE VEHICLE OFF THE ROAD SAFELY. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED REAR DIFFERENTIAL FLUID ON THE GROUND AND ON THE UNDERCARRIAGE OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267075October 8, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING 40 MPH, THE VEHICLE BECAME UNCONTROLLABLE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE "DEATH WOBBLE". THE VEHICLE WAS TAKEN TO FENTON MOTORS OF PAMPA (123 N HOBART ST, PAMPA, TX 79065, (806) 665-8404) WHERE IT WAS DIAGNOSED THAT THE FRONT SUSPENSION NEEDED TO BE UPGRADED TO A HEAVY DUTY FRONT SUSPENSION. THE SUSPENSION WAS UPDATED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266096October 4, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2005 DODGE RAM 2500. WHILE DRIVING 60 MPH OVER A BUMP IN THE ROAD, THE VEHICLE VIOLENTLY VIBRATED. THE FAILURES CEASED ONCE THE VEHICLE WAS STOPPED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE OCCURRED BECAUSE THE VEHICLE DROVE OVER A POTHOLE. THE FAILURE MILEAGE WAS 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266391October 3, 2019
STRUCTURE, ELECTRICAL SYSTEM
AIRBAGS RECALL WHEN TO HAVE IT CHECKI AND THE DASH BOARD BROKE APART LIKE PEANUT BRITTLE. THEAY SAID THEY COULD NOT REPLACE THE DASH BOARD. *BF THE CONSUMER STATED WHILE PERFORMING THE AIRBAG RECALL THE DASHBOARD BROKE APART. THE DEALER WOULD NOT REPAIR THE DASHBOARD. ALSO THE CARGO LIGHT CAUGHT FIRE AND DAMAGED THE HEADLINER.*JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11265698October 2, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING 40 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED, THE VEHICLE LOST ELECTRICAL FUNCTIONALITY, THE STEERING WHEEL SEIZED, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER A MINUTE AND THE ELECTRICAL FUNCTIONS RETURNED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS ALSO TAKEN TO LAKE ELSINORE CHRYSLER DODGE JEEP RAM (31400 AUTO CENTER DR, LAKE ELSINORE, CA 92530, (951) 225-4749) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258175September 25, 2019
SUSPENSION
BAD WOBBLE WHEN TRUCK GET TO 70.MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257651September 24, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. AFTER THE FRONT PASSENGER AIR BAG WAS REPAIRED PER AN UNKNOWN RECALL, THE SRS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO POMOCO CHRYSLER JEEP DODGE RAM OF NEWPORT NEWS (LOCATED AT 12629 JEFFERSON AVE, NEWPORT NEWS, VA 23602, (757) 369-3565) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 103,683.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257296September 23, 2019
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 70 MPH, SMOKE AND FLAMES APPEARED FROM UNDERNEATH THE DASHBOARD. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. THE FIRE DEPARTMENT ARRIVED AND, AFTER INSPECTING THE VEHICLE, REPORTED THAT THE AIR BAG MAY HAVE LEAKED AND CAUSED THE FIRE. THE CONTACT ALSO STATED THAT THEY HEARD A LEAKING AIR NOISE COMING FROM THE VEHICLE. THE VEHICLE'S DASHBOARD WAS BURNED AND THE VEHICLE WAS INOPERABLE. THE CONTACT STATED THAT THE VEHICLE REMAINED ON THE SIDE OF THE ROAD. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11257437September 23, 2019
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE FRAME NEAR THE TWO REAR WHEELS WAS RUSTED OUT. THE FAILURE WAS DISCOVERED BY BOB-BOYD CHRYSLER JEEP DODGE RAM (2810 N COLUMBUS ST, LANCASTER, OH 43130, (740) 653-2277). THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS QUOTED A REPAIR COST OF $2,200. THE VEHICLE WAS SCHEDULED TO BE REPAIRED AROUND OCTOBER 7, 2019. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256945September 20, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT THE VEHICLE STALLED A COUPLE OF TIMES WHILE HER FATHER WAS DRIVING. THE VEHICLE STALLED AND SHUT DOWN WITHOUT WARNING. WHEN THE DRIVER ATTEMPTED TO PULL INTO THE DRIVEWAY, THE VEHICLE SHUT DOWN. WHEN THE VEHICLE WAS RESTARTED, IT IMMEDIATELY SHUT DOWN. THE DRIVER HELD THE IGNITION KEY IN THE ON POSITION TO KEEP THE ENGINE RUNNING, BUT THE ENGINE SHUT OFF. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE OF ROSEBURG AT 541-378-4945 (LOCATED AT 1600 NE AIRPORT RD, ROSEBURG, OR 97470), BUT WAS UNABLE TO REACH SOMEONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256839September 20, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE AIR DOOR ACTUATOR DID NOT CLOSE. AS A RESULT, HOT AIR ENTERED DURING THE SUMMER AND COLD AIR WAS PRESENT DURING THE WINTER. THE FAILURE PREVENTED THE WINDOWS FROM DEFROSTING, WHICH CAUSED VISIBILITY ISSUES. ROSEVILLE CHRYSLER JEEP DODGE RAM (2805 LONG LAKE RD, ROSEVILLE, MN 55113, (651) 968-1199) STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE DEALER STATED THAT THE REPAIR WOULD COST LESS THAN $3,000. THE MANUFACTURER STATED THAT THERE WAS A RECALL IN CANADA FOR THE FAILURE, BUT NOT IN THE UNITED STATES. THE CONTACT STATED THAT HE HAD THE SAME FAILURE REPAIRED BACK IN 2011 AT THE COST OF $2,800. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256680September 19, 2019
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 RAM 2500. WHEN THE CONTACT TURNED THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE KEY FELL OUT OF THE IGNITION WHILE DRIVING. IN ADDITION, WHILE DRIVING 45 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHUT OFF. THE CONTACT PARKED THE VEHICLE AND JERKED THE KEY IN THE IGNITION TO RESTART THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHARLIE'S DODGE CHRYSLER JEEP RAM (LOCATED AT 725 ILLINOIS AVE, MAUMEE, OH 43537, (419) 893-0241) WHERE IT WAS DIAGNOSED THAT THE WIRE IGNITION NODE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE PREVIOUS VEHICLE OWNER HAD THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM) IN OCTOBER OF 2010. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 325,725.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256452September 18, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE OPERATING THE VEHICLE, A MILD DINGING NOISE WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE. THE MANUFACTURER AND VIDEON CHRYSLER DODGE (4951 W. CHESTER PIKE, NEWTOWN SQUARE, PA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256090September 17, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED AND WAS TOWED TO STALLING DODGE (1245 38TH BLVD NE, CAIRO, GA). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255911September 16, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2006 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT STRUCK A DEER, CRASHED INTO A TREE, AND LANDED IN AN EMBANKMENT. THE ROOF OF THE VEHICLE CAVED INTO THE FRONT PASSENGER AREA AND THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED CHEST INJURIES. THE REAR SEAT PASSENGER SUSTAINED BRUISES. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 193,000. *DT *DT*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11255923September 16, 2019
AIR BAGS, ENGINE, STEERING
TL* THE CONTACT OWNS A 2006 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 09E001000 (STEERING), 13V528000 (STEERING), 14V779500 (ENGINE), 15V313000 (AIR BAGS), AND 16V352000 (AIR BAGS). THE CONTACT SPOKE WITH NEUWIRTH MOTORS (219 S COLLEGE RD, WILMINGTON, NC 28403, 910-799-1815) AND WAS INFORMED THAT THEY WOULD HAVE TO ORDER THE PARTS, WHICH COULD TAKE UP TO A MONTH. THE CONTACT THEN REACHED OUT TO NATIONAL DODGE CHRYSLER JEEP RAM (2223 N MARINE BLVD, JACKSONVILLE, NC 28546, 910-347-3777) AND WAS INFORMED THAT THEY COULD HAVE THE PARTS SENT TO HIM OVERNIGHT. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255680September 16, 2019
UNKNOWN OR OTHER
DASHBOARD HAS STARTED CRACKING AND SHARP PIECES OF PLASTIC HAVE BECOME LOOSE CREATING A POTENTIAL FOR THEM TO BECOME PROJECTILES IN THE EVENT OF AN ACCIDENT. SEEMS MOST OF THE PLASTIC TRIM PIECES ARE BRITTLE INSIDE THE VEHICLES PASSENGER CABIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258092September 13, 2019
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
WHEN THE VEHICLE'S ENGINE IS RUNNING, IF THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) IS MOVED IN ANY SLIGHT MOVEMENT, THE ENGINE WILL IMMEDIATELY SHUT OFF. IT APPEARS THE FIX IS TO REPLACE THE WIRELESS IGNITION NODE (WIN) MODULE, SIMILAR TO OTHER SAFETY RECALLS ISSUED FOR OTHER DODGE/CHRYSLER MODELS. THE VEHICLE WILL SHUT OFF EVERY DAY NOW AND HAS EVEN SHUT OFF WHILE DRIVING ON THE INTERSTATE. WE HAD TO TRY TO SAFELY PULL TO THE SIDE OF THE INTERSTATE AND RESTART THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255356September 13, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1996 DODGE RAM 2500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE AT NIGHT TIME. THE CONTACT MENTIONED THAT THE HIGH BEAM HEADLIGHTS TURNED OFF AFTER TEN MINUTES AND THE LOW BEAM HEADLIGHTS FLICKERED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 300,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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